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Reviews of Hotel I Castelli 4 stars

C.So Torino 14, 12051 Alba, Italy

#6 of 12 hotels in Alba

Guests' Choice

Review score

Based on 565 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.6

  • Location

    9

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.7

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Showing 1 - 41

  • Reviewed: 6 December 2017

    9.2
    GREAT VALUE
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    THIS IS NOT A SUPER LUXURIOUS HOTEL BUT WE HAVE STAYED MANY TIMES OVER THE YEARS AND IS EXTREMELY COMFORTABLE WITH GOOD ROOMS, FRIENDLY AND HELPFUL STAFF AND SO VERY CONVENIENT TO ALBA CENTRE WITH EXCELLENT PARKING AT A VERY REASONABLE PRICE.

    Stayed in November 2017

  • Reviewed: 15 October 2017

    10
    Excellent.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The elevators.

    The staff were exceptional and the restaurant was extremely good, BUT the elevators were very slow and there are NOT enough of them, sometimes it took five minutes to go down for breakfast and we were lodging in the third floor level.

    Stayed in October 2017

  • Reviewed: 17 October 2016

    8.3
    convenient for old town, but with plenty of parking space.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Bed and pillows rather hard. Bar is uninviting.

    Friendly and helpful staff. Large well furnished rooms, huge beds. Restaurant is comfortable and food is good. Excellent wine list.

    Stayed in October 2016

  • Reviewed: 16 October 2016

    7.1
    Location close to City.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The noise from the main road and the thin walls. It does not have much charm

    Location close to City. just 5 min of walk Ok for a night but I wouldn't stay longer

    Stayed in October 2016

  • Reviewed: 11 October 2016

    7.1
    BASIC. Good for one night when passing through Alba
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Vary basic, mainly good foor passing turists but too poor for business. Doors of the room very light then noisy if somebody starts talking in the corridors

    Large size of the room

    Stayed in October 2016

  • Reviewed: 4 June 2018

    7.1
    Not a 4 star hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not a 4 star hotel. Need an update.

    Stayed in June 2018

  • Reviewed: 11 March 2018

    8.3
    Great stay we’ll come again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Good location within walking distance to center of historic town. Free parking.

    Stayed in March 2018

  • Reviewed: 3 March 2018

    8.0
    Comfortable and clean
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable and clean

    Stayed in March 2018

  • Reviewed: 26 February 2018

    4.2
    Agradavel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Horario do breakfast ate 11:30 hs

    Stayed in February 2018

  • Reviewed: 13 October 2017

    8.3
    Location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Wi-Fi was really bad

    Location

    Stayed in October 2017

  • Reviewed: 3 August 2017

    7.9
    No boiled eggs at breakfast, poor pillows
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No boiled eggs at breakfast, poor pillows

    Stayed in August 2017

  • Reviewed: 20 July 2017

    9.6
    Good modern hotel with short walk into town
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    no complaints

    excellent breakfast, very pleasant and helpful staff, large room and excellent walk-in shower. Quiet at night and good air conditioning.

    Stayed in July 2017

  • Reviewed: 20 July 2017

    8.8
    Great value stay. Lovely people.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Pillows a little hard.

    Great rooms and staff.

    Stayed in July 2017

  • Reviewed: 17 July 2017

    8.3
    Well positioned modern hotel just outside the old town.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Well positioned modern hotel just outside the old town. Friendly staff, excellent restaurant.

    Stayed in July 2017

  • Reviewed: 15 May 2017

    8.8
    Kindness of staff, location and restaurant
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast

    Kindness of staff, location and restaurant

    Stayed in May 2017

  • Reviewed: 4 May 2017

    8.8
    location is good for visit to several wineries.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was preferable if tissu paper had been arrnged ar room.

    location is good for visit to several wineries.

    Stayed in May 2017

  • Reviewed: 5 April 2017

    9.2
    Superb choice in Alba
    • Business trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing to complain

    The staff was super helpful

    Stayed in April 2017

  • Reviewed: 11 October 2016

    8.3
    Great place for the $$. Short walk to old Alba. Underground parking a plus.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Breakfast food was excellent and varied. Staff were helpful and accommodating.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 14 January 2016

    9.2
    The location is very good , going on foot to the center of...
    • Leisure trip
    • Family with older children

    We used the plastic glasses , room service person had never washed them up, left the way dirty glasses. TV, we couldn't find any programs except Italian TV. Using shower, the wall of bath turb is too small, so that water was always out of bath turb. I couldn't find shoehorn in the room, I had very difficult time to put on shoes, finally I bought it in the store.

    The location is very good , going on foot to the center of Alba. Breakfast is very nice , specially in Italy , usually we don't get those type of breakfast. The man of breakfast room, he was helpful and friendly.

  • Reviewed: 12 October 2015

    10
    First class hotel in the beautiful well known area of...
    • Leisure trip
    • Couple

    Nothing at all.

    First class hotel in the beautiful well known area of Piedmont where the Barolo wine comes from. Friendly helpful staff and superb food in the roof garden restaurant. Enormous selection of excellent local wines at prices to suit every budget. Interesting town centre to wander around in and sample very high quality local food and wine in the many restaurants. Fantastic Italian ice cream parlours too. For me Italian ice cream cannot be matched anywhere else in the world. Ice cream in Alba is a must try.

  • Reviewed: 6 October 2015

    7.1
    Central position with short walking distance to the old town.
    • Leisure trip
    • Couple

    Design of room and lobby - modern without just a minimal sense of warmth and personality. The rooms large and functional but bare and with an ugly design.

    Central position with short walking distance to the old town. Garage

  • Reviewed: 1 October 2015

    8.3
    Convenient location with underground parking, easy walking...
    • Business trip
    • Couple

    More pillows

    Convenient location with underground parking, easy walking distance to the centre of town. A functional hotel just right for a one night's stay.

  • Reviewed: 18 August 2015

    9.2
    A good location close to the centre of Alba.
    • Leisure trip
    • Couple

    Nothing.

    A good location close to the centre of Alba. Very good price-quality ratio. Efficient air-conditioning was much appreciated, since it was very hot outside. Very good garage.

  • Reviewed: 4 August 2015

    8.8
    Friendly lady and courteous services.
    • Leisure trip
    • Couple

    Extra pillow could be nice. Shame the restaurant 360 was closed for summer holiday, otherwise will be great for the magnificent view.

    Friendly lady and courteous services. Very pleasantly friendly atmosphere.

  • Reviewed: 6 July 2015

    7.9
    The hotel was very nice and pleasant with good parking and...
    • Leisure trip
    • Couple

    The restaurant, however, was a big disappointment. The service was completely absent. Despite the fact that we had pre-booked table and the restaurant had few guests, it took over 20 min. before the waiter came with the menu. The waiter disappeared again before we had ordered a drink before dinner. Then we had to wait again for 15 minutes before the waiter returned to receive our order. The food came fast on the table, but unfortunately was not well prepared.

    The hotel was very nice and pleasant with good parking and ideally located close to the old town. Next time in Alba we will happily choose the hotel again.

  • Reviewed: 25 June 2015

    9.6
    Apart from being a very well organised hotel, the fact that...
    • Leisure trip
    • Couple

    Apart from being a very well organised hotel, the fact that it was situated so close to the Historic Centre, a very short walk, and that it was very easy to find parking in their underground car park.

  • Reviewed: 21 April 2015

    5.0
    The location was quite Close to the old town
    • Leisure trip
    • Couple

    It was a dull hotel - the Picture of the hotel is not relevant as it shows the upper glass top restaurant - that wasn't open on Sundays

    The location was quite Close to the old town

  • Reviewed: 2 February 2016

    8.8
    Good staffs
    • Leisure trip
    • Group

    Good staffs

  • Reviewed: 5 October 2015

    6.3
    Personal very friendly
    • Leisure trip
    • Couple

    Room to poor bed very bad and bedcovers out of time.

    Personal very friendly

  • Reviewed: 17 September 2015

    7.5
    Slow wifi
    • Business trip
    • Solo traveller

    Slow wifi

  • Reviewed: 27 August 2015

    9.6
    Location and garage.
    • Leisure trip
    • Couple

    Location and garage. Roof Restaurant with lovely view.

  • Reviewed: 16 August 2015

    8.8
    Amabrea
    • Leisure trip
    • Solo traveller

    Amabrea

  • Reviewed: 10 August 2015

    7.5
    Staff were very friendly and help full
    • Leisure trip
    • Solo traveller

    Staff were very friendly and help full

  • Reviewed: 13 July 2015

    7.9
    Location, free parking, restaurant
    • Leisure trip
    • Group

    Triple room without full bed for third person

    Location, free parking, restaurant

  • Reviewed: 31 May 2015

    9.2
    The rooms are very clean and comfortable and the distance of...
    • Leisure trip
    • Family with young children

    Breakfast is a bit too bare.

    The rooms are very clean and comfortable and the distance of this hotel to Alba town center is great!

  • Reviewed: 16 May 2015

    9.6
    Ottima colazione
    • Leisure trip
    • Couple

    Ottima colazione Stanza grande a luminosa

  • Reviewed: 25 April 2015

    9.6
    Close to town, good sized well appointed room, secure...
    • Leisure trip
    • Group

    Close to town, good sized well appointed room, secure parking, very good breakfasts and friendly helpful staff.

  • Reviewed: 2 April 2015

    9.6
    Break fast very poor.
    • Business trip
    • Group

    Break fast very poor. Should have more kind of food as Asian style...

  • Reviewed: 25 March 2015

    7.5
    close to the airport and easy for departure
    • Business trip
    • Group

    there were no restaurants or anything else close to this location

    close to the airport and easy for departure

  • Reviewed: 14 February 2015

    10
    Walking distance from Roma termini
    • Leisure trip
    • Group

    Walking distance from Roma termini Price an service can't be better Clean nice staff

  • Reviewed: 23 January 2015

    8.3
    Great location in Alba and the restaurant with nice view
    • Business trip
    • Group

    The breakfast variety is quote poor

    Great location in Alba and the restaurant with nice view

There are also 23 reviews without text. These impact the overall review score.

Showing 1 - 41

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