Reviews of I Tre Portali Luxury Suites

Location is good.

The air conditioning is dripping water on the bed, the son couldn’t sleep well the whole night , toilet lock is not working even after fixed.

The suite was perfect! Location was incredible (leaving the front door would never get old!), the rooms were far bigger than expected, chic and spotless, and included lots of extras which we loved. The hot tub and shower only elevate the experience further. Check-in could not have been simpler, and the hosts were friendly, helpful and responsive. Would recommend this suite to anyone visiting Matera in a heartbeat!

Nothing, we could not recommend this property any more - thank you for hosting us!

Great location, easy check-in process. Attentive friendly hosts.

very clean, big shower & bathtub

it‘s pretty cold, tv setup is very complicated and dated, wifi doesn’t work 90% of the time and if very slow, internet router and tv box too close to bed (electromagnetic waves)

What an outstanding stay! This place is even better than the photos suggest. It’s in an excellent location with a superb view, with no tour groups standing right outside and no steep steps, like with other hotels. Also unlike most other Matera rooms which are in caves and have no windows or natural light, the bottom floor Deluxe Room is in an old refurbished building but has four doors/windows, which all open and provide light and fresh air. It is also very tastefully appointed, with chic furniture and very good lighting design. It feels very spacious, warm and comfortable- a very good bed, two large sofas for lounging, a beautiful bathroom with a good shower. There’s also a little kitchenette with espresso maker, fridge and microwave and a dining table so we could make meals. Victor is also a great host and was very helpful. 10/10!

Nothing, everything was perfect ☺️

Super location very easy to reach. The bathroom with the huge bath and the stone arches is really beautiful. The suite is big and stylish. Vittorio the owner is very kind and the communication with him very easy. Very good to visit Matera.

I didn’t realize that was more of an entire unit rental than a hotel suite, so I was a but disappointed to realize that for that price, room service (cleaning) was not included. My bad probably, I should have read better.

Everything was perfect. The place is beautiful, better than the photos. Grate location. Really recommend.

-Ideal location in Matera at Piazza San Pietro Caveoso from where everything is easily accessible to visit. -Comfortable bed (at least one thing we were happy with in this apartment)

-Our reservation promised a terrace which could be seen on the picture provided by the host. However, for the apartment on street level which we got, there is no terrace. The so called Suite is basically a dark cage you get. If you open the door every tourist from the 'Piazza' looks right into the appartment (see picture below). Same with two side windows of whom one has a closed grid (see picture below). There are just shutters no curtains in the bed- & living room. Thus it's completely dark when you close them or if left open everybody can look into your bedroom. It's a complete 'no go' when you appreciate some privacy. -TV beamer did not work. The only cupboard existing was closed. The promised safe not in the apartment nor the sauna. -The communication with the host got quickly hostile once he realized we were complaining because of the lack of terrace which was promised in the rental agreement (he even wanted to get us out by booking another hotel for us which we kindly rejected). There is absolutely no service. When arrived nobody was there. In a spooky way the main door was opened for us via remote control. We never saw the host appearing nor excusing himself for the missing terrace. -The breakfast is poor and loveless with only some packed rusk and jam (see picture below). -Overall, no way of luxury suites nor professional guest treatment. Moreover, many heavy stains on wall prove of a humiditiy problem (see pictures below). We informed booking.com about the sham with the terrace and the dark cage atmosphere. Had we known all that, we had never booked this tourist trap.

We loved our stay. The apartment is clean and spacious, and perfectly located to explore Matera.

Absolutely beautiful! Vittorio was so easy and was onto everything. I travelled alone as a female and have never felt safer. View is incredible! By far the best there. Taxi is right out the front. Easy to navigate as you literally just have to head down from the Sassi. It has everything you need and more!

Nothing it was perfect!

Amazing property, great location.

Hostess was amazing how helpful they were. Location was next level amazing!!!! What a location, view and town. Being there on the 2nd July had the best firewroks show we have ever seen!!!!

Nothing..

The location and accommodations are beautiful! The wrap around balcony was a favorite for appetizers and wine! The view cannot be beat. Vittorio was a gracious host and was very responsive for any recommendations, questions and advice. Matera is magical and this property is as well!

Nothing!

I Tre Portali is right at one of the main squares, so conveniently located, especially with luggage. Vittorio, the owner, is incredibly helpful and the accommodation is so spacious and tastefully done, combining modern design with ancient walls - so much atmosphere in keeping with the town of Matera. We loved our stay and will definitely return!

Nothing.

We were met by the owner, who was quite flexible as parking took us a bit longer than we anticipated. What a beautiful suite with an amazing view. And we've never had our own hammam (steam room) before. The long balcony overlooking the square and beyond to the canyon- just spectacular. The owner made sure we had local recommendations and answered all our questions. The nearby Sculpture museum, Musma, is a must. We felt really lucky to be staying where we were in that amazing city.

nothing

If you don’t think you are getting a room with a balcony and a room and steam shower shown in the pictures its good enough. But if you expect to get what is in the pictures you might be disappointed given other amazing options in Matera

Upon pointing out that its deceptive to show pictures of a place, the owner handled it very poorly. I would only book if you actually get the room with a view, the other room is ok the street with a trash truck and bugs from the street.

Perfect location, amazing view, jacuzzi in the flat was a highlight, Vittorio was an excellent host.

Very helpful host and good location

Room was not a suite, absolutely no service, this was not a boutique hotel room, but more an Airbnb! We walked a lot with our luggage. you can reach the room by taxi much better choice.