8.9

Reviews of Il Monastero

6 Via Don Giovanni Minzoni, 28053 Castelletto sopra Ticino, Italy

  • Eyal

    Reviewed: September 9, 2025 · Stayed in September 2025

    Verified review

    Clean and tidy property close to a great Italian restaurant

    All was good

  • Clàudia

    Reviewed: April 21, 2025 · Stayed in April 2025

    Verified review
  • Marco

    Reviewed: July 30, 2024 · Stayed in July 2024

    Verified review

    Arredamento e location.

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  • Dmitrii

    Reviewed: March 9, 2024 · Stayed in March 2024

    Verified review

    Big apartment

    Nothing

  • Anthony

    Reviewed: December 20, 2023 · Stayed in December 2023

    Verified review

    Il Monastero offers an easy drive from Malpensa airport, impeccably clean 2 bedrooms + 2 full bathrooms located in a charming small town, parking, proximity to all services and shopping, and the bonus of a warm welcome by a great host.

    There is absolutely nothing negative to comment.

    Property response:

    Thank you very much Anthony, I am so happy you liked the apartment and your holiday! And thank you also for being such wonderful guests, you handled my apartment with great care as if it was yours. Come back soon!

    Il Monastero
    December 20, 2023
  • Moxat

    Reviewed: December 7, 2023 · Stayed in December 2023

    Verified review

    Owner is great ..!! Allowed us to stay more then our checkout time …!!!🫡

    We didn’t like heater system and cleaning should be done on every three to four days at least without any extra charges ..!!

    Property response:

    Dear guest, thank you for your nice words about me but I need to make clear some of the things you said. 1- In Italy we have LAWS about heating (as I have told you several times during your stay) that we MUST follow. Not more than 21 degrees for not more than 13 hours every day. You had 21 when you were in the apartment and 20 when you were out. I also gave you two extra pile blankets that you put in the closet, so I believe it wasn’t so cold. I believe you respect the LAW in your country so why not in Italy? 2- as I have told you several times my facility is a HOLIDAY APARTMENT, not a B&B so house cleaning is provided only at the end of the stay, extra cleaning must be paid. We take great care of cleanliness so as to provide a perfectly clean apartment to our guests, but obviously if stay in the apartment for 12 days and you don’t even touch a broom you will stay in the dirt. Anyway you had everything you need to clean by yourself (as all the other guests do) including a vacuum cleaner, plus a change of towels and bedding, so not cleaning was your choice. I also wish to say that we agreed for a late check out at 4pm (so 6 hours after regular check out time) but you left my house keeper outside in the cold for more than one hour because you decided to stay on the sofa watching tv and to leave one hour later… What you probably should have done instead of complaining about the heating is taking more care of my furniture that you completely ruined by putting something hot on it. Best regards Martina

    Dear guest, thank you for your nice words about me but I need to make clear some of the things you said. 1- In Italy we have LAWS about heating (as I have told you several times during your stay) that we MUST follow. Not more than 21 degree… Show more

    Il Monastero
    December 12, 2023
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  • Toni

    Reviewed: September 14, 2023 · Stayed in September 2023

    Verified review
  • Peter

    Reviewed: August 1, 2023 · Stayed in July 2023

    Verified review

    Great location with a perfect free parking spot

    Property response:

    Thank you very much Peter!

    Il Monastero
    August 1, 2023
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