Airconditioning is absolutely missing !!! One should expect this as a minimum requiry for a 5-star hotel ?! In general, staff could be more helpful and frendly, except for Mr. Matteo Marcella at the restaurant, who really is a top person and houst. (I, or better they, left my slippers after changing rooms and they refuse to send it back to me ?!)

Well situated hotel with all comfort and good food and breakfast.

Stayed in July 2025

My main beef is that reception just assumes you want things done without asking you. So I had taken the luggage I wanted out of my boot and was getting something from inside the car, then to find the bellboy had unloaded a whole load of other stuff from the boot without asking. So I then had to put it all back. At the end of a long day, the last thing I needed. On checking out, rather than ask if I would like my car brought round to reception, they just did it. I had not wanted my car brought round for a variety of reasons but they seemed incapable of understanding that they should ask before interfering with my possessions. So this has put me right off going there again unless it’s the only option In Courmayeur. The restaurant service might suit some but being asked if everything is OK multiple times a course and normally when I have my mouth full is also irritating.

Great location a few minutes walk to the main shopping centre and restaurants, lovely room with comfortable bed et al, good dinner and breakfast, didn’t use the bar but it looked great, staff well trained but see below …

Stayed in July 2025

For some reason we could hear the plumbing from our room, so when someone in another room, maybe upstairs or downstairs, was taking a shower, we could hear a loud persistent noise. Also the room we got assigned was directly above the outdoor jacuzzi so it tended to be noisy in the daytime if people talk loudly. Lastly the hotel for some reason tried to bill me for a meal/ drinks that we did not have at the hotel bar. After explaining that we were out the whole day, and never set foot in the bar, the receptionist accepted my explanation and did not charge us for it. However there should be more checks and controls by the bar staff to ensure that this does not happen again.

Location was great, just off the main street of Courmayeur. We were upgraded to a suite which was nice, with what I suppose is an additional sitting area. Breakfast was included and delicious.

Stayed in July 2025

Lovely warm welcoming reception staff

Stayed in March 2025

Only being able to use the spa 1 hour per day was a disappointment and it was a bit difficult to book

Great staff, excellent breakfast, cleaning service was great, really above and beyond service

Stayed in March 2025

The aircon in the room didn’t really work so we were really hot at night. The room was a bit small but this could be remedied by upgrading. A bit frustrating that the hotel charges €40 per night to use their on sight car park, was also a bit annoyed by the limited availability of the on sight spa, where exclusivity should be balanced with accessibility for all guests. Was generally a little frustrated by the need to book EVERYTHING in Courmayeur but acknowledge this is not the fault of the hotel, just a general observation on the town.

Location is fantastic, right near the lift that takes you to the slopes. The boot room situated on the slopes is also very convenient and we really enjoyed the hotels restaurant / terrace on the slopes. The staff were friendly and helpful, the spa was nice but booking it was a bit of a wild goose chase. Breakfast was fantastic, clearly the highest quality ingredients were on offer, we also enjoyed the bar area.

Stayed in March 2025

Great service. Located right by the gondola. The hotel has ski lockers on the mountain and takes the ski up and down the mountain, which was a great service. Nice spa, just need to book. Good breakfast, only downside was they had all the juices but for orange juice you needed to pay extra. Nice ski lodge on the mountain too. Would definitely come back.

Stayed in February 2025

WiFi speed and signal is VERY BAD, this has to be fixed immediately for a 5 star hotel and price we pay. Garage cost (40€) is a bit high.

Fourth time we go to this hotel booking 3 rooms. Hotel very comfortable and close to the center. Nice rooms, clean and with comfortable beds, only bathrooms are a bit too small. Also the "do not enter" message disappears when you take out the entry card, so they cleaned the room while we wanted to get this done later. Service is very nice, but sometime a bit slow.

Stayed in December 2024

The fact that the spa needs to be booked and general availability of the spa should be made clearer to guests before arrival. The spa rules re children need to be enforced better. The shower in our room was too small/the rain shower head was too big making it difficult to shower without getting your hair wet. Parking at €40 a night is outrageous.

Perfect location for skiing and the loge du massif with ski butler and lockers was a brilliant bonus. Breakfast was amazing.

Stayed in January 2025

The AC in our room didn't work, and when we asked for someone to come to take a look at it, nobody arrived. The shower door also leaked so every shower we had, led to water flooding the bathroom floor.

The food was very good, as was the spa. The room also had a nice outdoor area to sit in, which was a bonus. The staff were super friendly too. An pleasant surprise was that we had a room upgrade upon arrival too!

Stayed in August 2024

No air conditioning. Did eventually cool down at night however we were there during a heat wave.

The staff were outstanding. The breakfast was the best I’ve seen.

Stayed in August 2024

Spa needs to be pre booked and was full during our stay :( A twin set up was more like a double with the beds right next to each other and no space between which was quite embarrassing for us. They ‘ran out’ of gluten free food at breakfast, not ideal with a long day in the mountains planned.

Clean and modern. Staff very friendly.

Stayed in July 2024

The breakfasts, the pool.

Stayed in July 2024

No a/c in bedroom - that was the only weak point

Staff were excellent, helpful, friendly and professional. The restaurant was also really good.

Stayed in July 2024

was a bit expensive

great service

Stayed in July 2024

Spa area and pool could be better

Friendly and professional staff,amazing breakfast really nice hotel on a prime location next to the ski lif

Stayed in March 2024

Breakfast service slow and erratic - mainly the coffee service. Staff seemed to prioritise clearing tables over serving coffee, even when the peak time had passed. Had expected the pool to be "swimmable" but too small. Room over heated and had to keep heating switched off and window open but room was at the front by the road and adjacent to the service yard and so had road noise and woken at 5am by bin men.

The food was excellent; great quality and variety. Location great for ski lift. Had a disappointing spa experience but the management couldn't have done more to redress this. We enjoyed the downstairs bar lounge.

Stayed in March 2024

The booking system on the spa could improve, to allow people book their time no longer than 24h before the desired time (by Wednesday morning the spa was fully booked for the remaining of the week). The spa allow children outside or the time described on their use guide.

Clean Staff Breakfast Spa Location

Stayed in March 2024

The housekeeping was awful, there were dirty bottle tops in my room when I arrived. My room was not cleaned at all, the sink was dirty when I came back the bed had barely been made, the bin was not emptied and the it was as if one had been into the room.

The reception staff were amazing, they went above and beyond. So kind and accommodating. Nothing was too much trouble. Likewise restaurant staff - super helpful and kind.

Stayed in February 2024

Nothing

Stylish decor

Stayed in February 2024

For a five star hotel we would expect a higher standard in the customer service. In the breakfast, orange juice was extra. We had a salad at the bar that was not fresh and we had to return it. Last day, my friend was ill and we asked for a late check out and they did not even try to help us out.

Perfect location for skiers, right in front of Courmayeur gondola. They also have a lodge right on the slopes with lockers for your skis, which is absolutely great!

Stayed in February 2024

Room size was small

Location and hotel quality

Stayed in December 2023

Spa can be improved. I didn’t like you had to book a slot to use the spa and in the evening was super crowded. Rooms are okay, we had some problem with the heating of the room due to it was not working.

Location, design, staff

Stayed in January 2024

The dinner included in half board wasn’t worth it, I would prefer to pay for the regular menu. The bar staff were not very attentive but always polite and delivered nice drinks.

Location & Reception staff were great. Giorgia was extremely helpful at handling our requests and arranging transfers with short notice. The entire reception team were very welcoming. The Hotel looks great, rooms and communal areas.

Stayed in December 2023