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Reviews of Hotel Castello 4 stars

Via Testa 45/47, 14100 Asti, Italy

#5 of 17 hotels in Asti

Guests' Choice

Review score

Based on 415 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    9

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.8

  • Free WiFi

    8.4

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Showing 1 - 55

  • Reviewed: 24 September 2018

    10
    Welcoming, great food, great hosts and team.
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    Nothing

    Very welcoming, knowledgable staff who were proud of their region. Great restaurant (very high standard and original typical food), and good breakfast. We were well looked after at the restaurant with local food and drinks and very obliging and friendly staff. Provided local information and guidance. Would stay again without hesitation.

    Stayed in September 2018

  • Reviewed: 11 September 2018

    9.2
    The staff were extremely hospitable, adjusting their service...
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The staff were extremely hospitable, adjusting their service to our requirements... they brought cold sparkling water out to the patio when we returned from a run and gave excellent advice about activities around town.

    Stayed in September 2018

  • Reviewed: 11 September 2018

    10
    The location in Asti is great.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The WiFi worked well but you have to constantly log in which was kind of frustrating. The shower was small but the other amenities in the room were great.

    The location in Asti is great. The hotel is smaller and the staff friendly.

    Stayed in September 2018

  • Reviewed: 21 August 2018

    10
    Staff excellent, especially Paolo? Pavolo? at checki- in...
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing but hotel resturaunts was closed Sunday. Also, a kitchen area but no tea making equipment.

    Staff excellent, especially Paolo? Pavolo? at checki- in Sunday Aug 19. Room lovely. Great location. Good breakfast. Air conditioning really good. Would return .

    Stayed in August 2018

  • Reviewed: 4 August 2018

    10
    A gem of a hotel.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    I would return to Asti just to stay and dine at this lovely hotel. Friendly staff with exceptional attention to every detail. Stylish understated decor, a large beautifuly furnished room with everything you could need available. We had drinks and dinner at the hotel, learning about the regions wine and Asti, it was a delicious dinner and lots of fun.

    Stayed in August 2018

  • Reviewed: 12 July 2018

    9.6
    The room was spacious, clean and had all the comfort you...
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was spacious, clean and had all the comfort you need. We had diner in the restaurant and it was amazing! The pasta Tartufo is to die for. Big selection of wines, good suggestions from the sommelier. They have a very nice staff who are able to converse in English and make you feel at home. TIP: We wanted to go on a tour in the vineyards nearby. But couldn’t figure out where we could ask for one... We informed at the hotel and the hotel director contacted the vineyard owner and made it happen for us!

    Stayed in July 2018

  • Reviewed: 6 June 2018

    9.2
    Very nice place to stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Would be great to have some eggs for breakfast, otherwise all good.

    We unexpectedly got a huge room with a kitchen. Bed was comfy, it's easy to walk to the city center from the hotel. Breakfast was okay, unfortunately no eggs and nothing hot.

    Stayed in June 2018

  • Reviewed: 27 May 2018

    10
    Excellent location, large rooms and very spacious and very...
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    Excellent location, large rooms and very spacious and very comfortable Beautiful design of the place A team that helps in everything Great breakfast perfect

    Stayed in May 2018

  • Reviewed: 20 May 2018

    10
    Delightful hotel in lovely Asti
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location was great, very close to the centre of town. There was a car park close by. The hotel was immaculate and our room was spacious and comfortable with a lovely balcony. We ate in the hotel restaurant with was also excellent. Breakfast was great too, we would certainly stay here again.

    Stayed in May 2018

  • Reviewed: 6 April 2018

    7.9
    Good location, comfort.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Street noise was a tad too high Don’t miss the lobby’s toilettes!

    Le dernier cri at the nineties, the room’s modelling could use some refreshment, though everything worked and was clean.

    Stayed in March 2018

  • Reviewed: 16 March 2018

    7.1
    Okay but not over keen
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Parking was across the road and could have been difficult to access a space in summer as it was a public parking site. Also the breakfast was still out when we arrived at 1430 and would appear to be the same food that was available the following morning.

    We booked a room but were given an apartment.

    Stayed in March 2018

  • Reviewed: 18 February 2018

    10
    Great suite with nice view!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    Great suite with nice view!! Very good breakfast and professional service at the receiption. The restaurant was really excellent in term of quality food, and passionate service. Mr. Enrico was an incredible host, and he suggested us to taste delicious local wines (Barbera d'Asti, Dolcetto d'Asti, Barolo, etc.). Great attention to Children. Unforgetable experience in Asti.. We look forward to coming back to Castello!!

    Stayed in February 2018

  • Reviewed: 24 January 2018

    10
    Very comfortable and enjoyable stay, would like to have had the possibility to stay longer.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Very friendly and helpful staff both in the hotel and in the restaurant. Lovely room with sitting room attached (free upgrade because there were few guests). Very good dinner in the restaurant.

    Stayed in January 2018

  • Reviewed: 19 December 2017

    9.2
    Favourite place
    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Nothing at all, really.

    Excellent staff, very friendly and efficient. Great hotel is located very conviently, with most likely the centre of Asti within walking distance.

    Stayed in December 2017

  • Reviewed: 26 November 2017

    7.9
    A nice hotel in good position some minor things need sorting.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    The walk from street to hotel. Shower leaked into room so floor was wet.

    The lift. Staff very nice. Meal in restaurant was very nice but a little heavy. Some vegetables would have been good.

    Stayed in November 2017

  • Reviewed: 18 November 2017

    8.3
    The staff was extremely friendly and the dinner we had on...
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The breakfast could be improved.

    The staff was extremely friendly and the dinner we had on site (the dishes with truffles and the choices of wine) was exquisite. Very good experience. Thank you!

    Stayed in November 2017

  • Reviewed: 20 October 2017

    3.8
    Run for the hills...
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    No hot water, ghastly coffee, the stench of reed dispensers

    This was a dire experience. Firstly the satnav directs you to the back of the hotel where there are no instructions as to how to reach the reception area. The public areas are littered with reed diffusers so you get a sense you are in a public toilet and to top it all there was no hot water in our room in the morning. This was met with a shrug by the reception staff and an offer to knock of 16 euro from the bill. There's a sense they are aching for Castello to have an upmarket feel, but it's unloved and many areas need more attention than the current team can bring.

    Stayed in October 2017

  • Reviewed: 7 October 2017

    8.3
    Superb rooms and attentive reception but avoid the breakfast experience!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    The breakfast was really terrible and the service hopeless. Very little food left when we came down to breakfast - and nothing was replaced and there appeared to be no staff in attendance. There is certainly work to be done in improving the staff service at breakfast, for sure.

    The suite we had was excellent - well impressed . It could be noisy on the stairs due to the hard surfaces. The young men at reception were excellent and so very helpful !!

    Stayed in September 2017

  • Reviewed: 19 July 2017

    10
    Amazing place, fantastic room, friendly staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing - it's as close to perfect as possible.

    Absolutely fantastic place - the room was way beyond all expectations - huge suite with separate kitchen and living area and a balcony with view of the garden. The staff were extremely friendly and helpful throughout our say. The food is amazing and to top it all off we received a complimentary bottle of sparkling wine on arrival!

    Stayed in July 2017

  • Reviewed: 22 May 2017

    8.3
    Asti Spumante!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nervous about (good) public parking opposite hotel. But concern unfounded. A little difficult to find, but iPhone Map directions were perfect.

    Lovely, comfortable room. Bathroom excellent. Lots of thick towels. Good shower. Bidet. Friendly, helpful staff who upgraded us to suite because hotel quiet. The receptionist recommended a restaurant "Campanaro", 10 mins walk away which was superb (it was a Sunday and their own restaurant was not open). If in Asti- don't miss it. Breakfast generous. Good "Americano" coffee provided. Nice people.

    Stayed in May 2017

  • Reviewed: 22 May 2017

    7.5
    Excellent room upgrade
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Limited choice. Coffee only offered in cups! Had to ask for a second cup every day. All juice in bottles - not fresh. Had to ask for orange juice

    Nothing

    Stayed in April 2017

  • Reviewed: 9 May 2017

    10
    Amazing hotel
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    Nothing really, and I had my share of hotel experiences!

    More like an appartment than a room, with a living room apart from the bedroom. Very clean and well equipped. I had dinner at the hotel's restaurant and it was amazing, at a very reasonable price. Large selection of wines by the glass.

    Stayed in May 2017

  • Reviewed: 22 April 2017

    10
    Best hotel in Torino!
    • With a pet
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    This hotel should be a 5 star. It was luxurious. A beautiful room overlooking the city. Comfortable bed, large and lovely bath. Small area to cook. All the amenities of a 5 star hotel, a bottle of champagne, really good bath products, a delicious restaurant with great wines. I would never stay anywhere else in Torino!

    Stayed in April 2017

  • Reviewed: 13 October 2016

    9.2
    Met expectations
    • Leisure trip
    • Couple
    • Suite
    • Stayed 7 nights
    • Submitted via mobile

    On the only 2 occasions we watched sky TV (football) during a 7 night stay the picture was frequently disrupted - a very, very minor irritation. Music being played throughout the evening from somewhere in the neighbourhood was quite intrusive and would be more of an irritation in the summer months when sitting on the balcony or having the windows open (not strictly a hotel 'problem')

    Good breakfast selection; first class service; no problem providing good soya based products for my wife. All other aspects were excellent.

    Stayed in October 2016

  • Reviewed: 24 September 2018

    9.6
    Asti Excellence
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I was hosted like a member of the family! Friendly staff. Great food in the restaurant.

    Stayed in September 2018

  • Reviewed: 22 August 2018

    10
    Great breakfast on the terrace, nice quiet location, within...
    • With a pet
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great breakfast on the terrace, nice quiet location, within walking distance of everything.

    Stayed in August 2018

  • Reviewed: 28 July 2018

    9.2
    Very pleasant
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Would have appreciated slightly more seasoning on dinner

    Breakfast was very good. Staff were very helpful and friendly.

    Stayed in July 2018

  • Reviewed: 27 July 2018

    9.6
    Perfect
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Paved, at reception was helpful , a good conversationalist,and a professional person.

    Stayed in July 2018

  • Reviewed: 23 July 2018

    9.6
    Excellent, would go back.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    Staff were really friendly, hotel was comfortable and quiet, restaurant was amazing!

    Stayed in July 2018

  • Reviewed: 18 July 2018

    10
    Excellent Stay, will return soon.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Excellent customer service

    Stayed in July 2018

  • Reviewed: 23 May 2018

    10
    Elegant and amazing atmosphere, very friendly and helpful hosts and delicious food & wines!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Elegant and amazing atmosphere, very friendly and helpful hosts and delicious food & wines!

    Stayed in May 2018

  • Reviewed: 22 May 2018

    10
    Very good hotel, close to the city center, big rooms and...
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    -

    Very good hotel, close to the city center, big rooms and good breakfast.

    Stayed in May 2018

  • Reviewed: 29 December 2017

    7.5
    Night in love
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    A bit expensive

    Nice place

    Stayed in December 2017

  • Reviewed: 19 December 2017

    8.3
    Massive room
    • Business trip
    • Solo traveller
    • Suite
    • Stayed 1 night

    Massive room

    Stayed in November 2017

  • Reviewed: 31 October 2017

    9.6
    Staff went out of their way to assist in a variety of ways..
    • Leisure trip
    • Group
    • Suite
    • Stayed 4 nights

    Only a few of the staff spoke English. For the most part not a problem and we worked around it.

    Rooms were immaculate and service terrific.

    Stayed in October 2017

  • Reviewed: 27 October 2017

    9.6
    We were completly happy, and we specially liked the garden and the friendly staff.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    We were completly happy, and we specially liked the garden and the friendly staff.

    Stayed in October 2017

  • Reviewed: 17 June 2017

    10
    Great hotel with fabulous rooms, within very short walk of...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great hotel with fabulous rooms, within very short walk of town centre. Staff very nice

    Stayed in June 2017

  • Reviewed: 5 June 2017

    8.3
    Amazing welcome
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Arrived very late, staff could not have tried harder to make us feel welcome.

    Stayed in June 2017

  • Reviewed: 9 October 2016

    9.2
    Good location for Asti
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    We had the top floor suite, which had a sloping roof, and is hard for tall people.

    Great location with easy parking. Very spacious rooms

    Stayed in September 2016

  • Reviewed: 26 September 2016

    9.6
    bright clean and friendly
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    too perfumed in the room

    bright clean and friendly

    Stayed in September 2016

  • Reviewed: 25 September 2016

    10
    A very pleasant all round experience.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very modern, well located and excellent staff assistance and attitude, and able to converse in English.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 5 April 2016

    9.5
    What a gorgeous facility!
    • Leisure trip
    • Couple

    Unfortunately, our GPS did not take into account the "Spring Festival" that was going on in the center of town the day we arrived. We could not get to the hotel and had to call them 3 times before we accidentally ran across the street they were on. We almost simply cancelled the reservation. They upgraded our room and we were happy as clams.

    What a gorgeous facility! Greenery, modern inside, yet antique look to hotel. Rooms very, very spacious. Staff was exceptional.

  • Reviewed: 3 December 2015

    9.6
    Really great and warmly welcome, the dinner was marvellous...
    • Business trip
    • Solo traveller

    No parking at hotel, but easy to find a place

    Really great and warmly welcome, the dinner was marvellous as well as the wine degustation, the room was spacious, quiet and really well furnished, a really nice place to stay

  • Reviewed: 22 September 2015

    5.4
    The location is sort of central
    • Leisure trip
    • Couple

    No parking at all. A receptionist who really didn't care. They forgot we were there for breakfast and we had to ask for every single item. Very poor selection for breakfast when I consider the price. A total rip off.

    The location is sort of central

  • Reviewed: 11 September 2015

    10
    The rooms were individual and beautifully furnished.
    • Leisure trip
    • Couple

    The breakfast was somewhat lacking however the kitchens were closed for the local two week holiday.

    The rooms were individual and beautifully furnished. The way we were received was excellent and the advice on restaurants nearby was spot on.

  • Reviewed: 8 June 2015

    6.7
    The staff were charming and the room was spacious.
    • Leisure trip
    • Couple

    The hotel held a 1960s party on the terrace outside our room on the evening of our stay and breakfast wasn't ready the next morning. We felt this was unprofessional and disrespectful to paying guests. Apparently events are held every Friday evening/night.

    The staff were charming and the room was spacious.

  • Reviewed: 26 April 2015

    10
    Excellent staff, very friendly and efficient.
    • Business trip
    • Solo traveller

    Nothing at all, really.

    Excellent staff, very friendly and efficient. Great hotel is located very conviently, with most likely the centre of Asti within walking distance.

  • Reviewed: 13 January 2015

    8.8
    Good location.
    • Business trip
    • Couple

    Wifi kept on disconnecting every time my phone was put down. Each reconnection required the password to be re-entered.

    Good location. Easy parking, and just a few minutes from the town centre. Staff were extremely helpful and very polite. Rooms were huge and very clean.

  • Reviewed: 10 May 2016

    8.8
    Beautiful Suite with great balcony and view.
    • Leisure trip
    • Couple

    Beautiful Suite with great balcony and view. Restaurant very good, we Chose the degustation menu which was magnificent.

  • Reviewed: 27 April 2016

    8.8
    Dinner in the restaurant was first class, a pleasant...
    • Leisure trip
    • Couple

    Dinner in the restaurant was first class, a pleasant surprise as only a small hotel

  • Reviewed: 28 March 2016

    10
    Very clean room, staff spoke english, easy walk to downtown,...
    • Leisure trip
    • Couple

    Nada.

    Very clean room, staff spoke english, easy walk to downtown, breakfast was delish!

  • Reviewed: 9 November 2015

    9.6
    Comfortable rooms, nice view!
    • Leisure trip
    • Couple

    Expensive parking

    Comfortable rooms, nice view! The bathroom was really beautiful. Satisfying breakfast

  • Reviewed: 18 August 2015

    9.6
    Lovely in all ways, short walk to centere though certainly...
    • Leisure trip
    • Solo traveller

    Lovely in all ways, short walk to centere though certainly worth it. Would recommend to anyone. NY'r on the road.

  • Reviewed: 13 July 2015

    9.6
    Cozy and great hotel with good lounge restaurant!
    • Leisure trip
    • Solo traveller

    nothing

    Cozy and great hotel with good lounge restaurant!

  • Reviewed: 28 January 2015

    8.8
    located in the city centre
    • Leisure trip
    • Group

    no free parking

    located in the city centre friendly clean nice city

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