Reviews of Hotel Brooklyn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Via Fiume 8, Santa Maria Novella, 50123 Florence, Italy
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Reviewed: September 10, 2025 · Stayed in August 2025
Verified reviewLocation
Very small rooms for family
Reviewed: September 8, 2025 · Stayed in September 2025
Verified reviewThe location, rooms and staff
The shower area is very small & congested. Difficult to take a bath
Reviewed: August 29, 2025 · Stayed in August 2025
Verified reviewHotell staff, especially Franchesco was extremely helpful and supportive.
Location
Reviewed: August 28, 2025 · Stayed in August 2025
Verified reviewReviewed: August 27, 2025 · Stayed in August 2025
Verified reviewLove everything about the hotel.. the only hotel we went into aside from Paris and Rome that has toiletries (S&C) already provided as well as small refrigerator. Very clean. Location is very accessible! Highly recommend.
Nothing to mention
Reviewed: August 26, 2025 · Stayed in August 2025
Verified reviewLocation close to.attractions. breakfast standard continental but very tasty. Staff extremely welcoming and pleasant.
Minor issue with tap.
Reviewed: August 21, 2025 · Stayed in August 2025
Verified reviewReviewed: August 21, 2025 · Stayed in August 2025
Verified reviewReviewed: August 19, 2025 · Stayed in August 2025
Verified reviewReviewed: August 18, 2025 · Stayed in June 2025
Verified reviewReally nice stay, the staff were lovely, bed was comfortable and room was very clean and spacious! Also close access to everything!
Bathroom was a touch small, but other than that, everything was perfect
Reviewed: August 18, 2025 · Stayed in August 2025
Verified reviewThe only downside was that they didn't have slippers but other things was good.
Reviewed: August 13, 2025 · Stayed in August 2025
Verified reviewReviewed: August 1, 2025 · Stayed in July 2025
Verified reviewVery central to station and Florence. The bed and room were clean and comfortable.The staff were lovely and helpful.
The bathroom/shower had a lot of mould. There didn't seem to be any attempt to remove of clean it. This definitely needs addressing and was the letdown of the accommodation.
Reviewed: July 31, 2025 · Stayed in July 2025
Verified reviewFirst… travelling with family specially with my kids - I need safety / train station nearby - Halal restaurant nearby / all facilities i needed were in short distance - by walk 5 mins -
Everything was perfect - there is nothing else to say except we stay only for 2 nights only 🥲
Thank you so much for your kind words! We’re truly happy to hear that you and your family had a comfortable and safe stay with us. Knowing that the location, nearby halal restaurants, and easy access to the train station made your trip easier means a lot to us. We only wish you could’ve stayed longer too 🥲 – but we hope to welcome you again in the future, maybe for a longer visit next time!
Thank you so much for your kind words! We’re truly happy to hear that you and your family had a comfortable and safe stay with us. Knowing that the location, nearby halal restaurants, and easy access to the train station made your trip easi… Show more
Reviewed: July 30, 2025 · Stayed in July 2025
Verified reviewReviewed: July 29, 2025 · Stayed in July 2025
Verified reviewLocation close to train station and to the market / cathedral and the bridge shopping etc
Reviewed: July 27, 2025 · Stayed in June 2025
Verified reviewReviewed: July 24, 2025 · Stayed in June 2025
Verified reviewReviewed: July 24, 2025 · Stayed in July 2025
Verified reviewReviewed: July 21, 2025 · Stayed in July 2025
Verified reviewReviewed: July 19, 2025 · Stayed in July 2025
Verified reviewGreat Location. 3 mins walk to station.
Room was advertised as 2 single beds but provided with bunk bed. Pics are not same as that of the room.
Reviewed: July 18, 2025 · Stayed in July 2025
Verified reviewTwo bathrooms was a bonus. Good location.
Reviewed: July 5, 2025 · Stayed in July 2025
Verified reviewProperty is in an excellent location close to lots of restaurants, markets & public transport
Steps at entrance to property not suitable to travellers with heavy luggage. Paid breakfast was average at best Reception staff not available at desk when we were due to check out. We appreciated kitchen staff who happened to be there assisting us, but this is not acceptable
Reviewed: July 4, 2025 · Stayed in June 2025
Verified reviewReviewed: June 20, 2025 · Stayed in June 2025
Verified reviewThe room was clean and had most of the necessities. The air conditioner worked well and kept us cool in summer.
It was noisy at night with trucks and car alarms. The room was barely big enough for a bed. There were no chairs or tables.