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  5. Reviews of Raeli Hotel Lux

Reviews of Raeli Hotel Lux This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Gaeta 14, Central Station, 00185 Rome, Italy

#910 of 931 hotels in Rome

Guests' Choice

Review Score

Based on 41 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.2

  • Location

    8.1

  • Facilities

    5.9

  • Staff

    7.5

  • Value for money

    5.8

  • Free WiFi

    7.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 7, 2023

    7.0
    Very friendly and helpful staff. Situated close to Termini Train Station in a good neighbourhood.
    • Business trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 1 night

    The bathroom showed some dangs here and there. The shower cabin is really small. And there was a dark stain next to the shower, but it was not mold. The furnitures showed clear lime residues.

    The staff is very friendly and helpful. The Hotel is situated very close to Termini train station. The room was clean and cozy, the breakfast was average ok.

    Stayed in May 2023

  • Reviewed: July 2, 2023

    6.0
    It’s a nice place to stay.
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was a little squeezed, the beds are not the comfiest.

    Location, very clean floors, breakfast was nice.

    Stayed in June 2023

  • Reviewed: May 27, 2023

    7.0
    expensive
    • Leisure trip
    • Solo traveler
    • Superior Double Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Neither the hotel nor Booking was flexible enough in order not to make me pay 350€ for one night, my suggestion for a voucher for a next trip was not even considered. Thank you Hotel Lux, thank you Booking.

    Stayed in May 2023

  • Reviewed: December 29, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    the bed was awful, the breakfast very poor, worst cost benefit

    localização

    Stayed in December 2022

  • Reviewed: September 20, 2022

    5.0
    not again
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    very old staff average

    nil

    Stayed in September 2022

  • Reviewed: September 18, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very basic, nothing special. Breakfast wasn't fresh and the fridge in the room did not work. Asked for a double bed but was given 2 singles pushed together

    The hotel is in a good location close to the main train station

    Stayed in September 2022

  • Reviewed: June 24, 2022

    5.0
    All in all, the trip was good. It was one of the staff that we felt was rude towards us, we asked a really simple questi
    • Leisure trip
    • Travelers with friends
    • Economy Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    it was close to termini station and had a lot of facilities nearby, like coop, restaurants and other good stuff

    Stayed in June 2022

  • Reviewed: June 12, 2022

    5.0
    Very expensive hotel with respect to the quality of rooms and breakfast.
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    The room did not have a queen bed as i booked for but 2 little beds. The breakfast was really low quality, with bad coffee, bad bread and the fruit was not fresh. I asked for some changes in the receipt they gave me and they did not help me.

    It was clean

    Stayed in June 2022

  • Reviewed: May 30, 2022

    7.0
    Slept well, had a great breakfast , could have tour excursions organised for the guests
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights

    Noise from other rooms. AC was causing me to sneeze.

    Breakfast could be served from 6:30PM. The location was great, but the room was noisy when the young students came.

    Stayed in May 2022

  • Reviewed: February 5, 2024

    9.0
    Great value for money
    • Leisure trip
    • Group
    • Economy Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No shower curtain.

    Very comfortable and excellent location.

    Stayed in February 2024

  • Reviewed: January 13, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room is super small with no kettle no hot water during winter

    Stayed in December 2023

  • Reviewed: November 23, 2023

    8.0
    It’s was great.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    When the lights in the corridors lit up, it would show from underneath the door, and since my bed was close to the door, I would be woken up, as I’m a light sleeper.

    Double bed and single bed room was great. There was hot water and enough towels. The room was spacious enough. Comfy beds. Breakfast was delightful. Location around the hotel was captivating.

    Stayed in November 2023

  • Reviewed: November 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel Lux offers a good accommodation option despite its limitations. If you can overlook the small rooms and appreciate the comfort they offer, along with the wonderful breakfast and diligent housekeeping, you're in for a decent stay.

    Stayed in November 2023

  • Reviewed: October 18, 2023

    3.0
    Not a four star hotel!
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms are very old, things are either broken or missing. We checked 4 different rooms because we had to change since the room we got in the begging was awful but all the rooms are the same. When I mentioned this to the front desk they said “it’s the type of room you paid for” I paid 900€ for 3 nights in this room… check the pictures and judge yourself if this is fair (I would add more but it’s not possible). Definitely not a four star hotel. This was a very special trip for us and this situation really left a bad taste on our tongue. I don’t recommend this hotel at all. Keep looking guys(:

    Location but you can find many better hotels in the same area

    Stayed in September 2023

  • Reviewed: October 1, 2023

    4.0
    I would not recommend this hotel
    • Leisure trip
    • Group
    • Economy Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything

    Poor breakfast

    Stayed in October 2023

  • Reviewed: May 29, 2023

    2.0
    Bad stay, I would avoid
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were rude and looked bored. Had no interest in our feedback or issues that were addressed on day one. It seemed like we interrupted their conversation. The rooms didn't have Aircon despite able to turn on whilst you can hear your neighbours talking or using the bathroom, so expect to be up at all hours of the night due to the loud water running through the pipes and your neighbours talking. The mini fridge didn't work either You also only get two sheets for the bed and no additional with pillows that may not meet your expectations With the location, there is a metro and station nearby, use that

    I have nothing positive to say apart from close to a metro station

    Stayed in May 2023

  • Reviewed: May 10, 2023

    10
    Great location!
    • Leisure trip
    • Couple
    • Superior Double Room with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Great

    Stayed in May 2023

  • Reviewed: October 20, 2022

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I like the location

    Stayed in October 2022

  • Reviewed: October 15, 2022

    1.0
    i would not book this hotel again
    • Leisure trip
    • Group
    • Economy Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    i booked twin bed room, specious as per pictures but got the opposite (total disappointment) they offered to put twin bed in the same room, but i guess the room was too small for what i booked! after complaining and showing disappointment i felt like they made a spare room ready for us! room cleaness was very pooor! basically the pictures are a lie! wouldnt suggest anyone to book if thinking it will be a great experience! this stay made my Rome experience worst

    the bed somehow were comfortable and i had a really good night sleep

    Stayed in October 2022

  • Reviewed: September 23, 2022

    3.0
    Poor
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room is: - old, at least 50 years - bathroom without glasses to have a shower - breakfast poor Summarizig not a 4 star but 3 falling star

    Nothing, only the position near Roma Termini is worth noting

    Stayed in September 2022

  • Reviewed: September 20, 2022

    4.0
    Think twice before you book this hotel, I wouldn’t stay there again.
    • Leisure trip
    • Couple
    • Superior Double Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    In Five floor hotel only one lift working. At one point we have waited for the lift so long that in the end my husband who has bad knees had to walk down five flights of stairs.

    not much, very old and tired, needs complete refurbishment, breakfast could be better. Worse bread rolls and croissants out of the four hotels we stayed in Italy this time. we stayed two night and the room wasn’t cleaned during our stay. The person I would like to thank for her help was Laura in reception.

    Stayed in September 2022

  • Reviewed: September 6, 2022

    10
    Everything great.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Price

    Everything was excellent including location, service, accomodation. I wish there were beffer offers in the prices so that I could visit that hotel more often. Thank you anyway.

    Stayed in July 2022

  • Reviewed: July 23, 2022

    2.0
    This is not a 4 stars hotel, greatly disappointed.
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    This is not a 4 stars hotel. The hotel is old, dusty and uncared. The furniture and the button for flushing the toilet are broken. The shower area is tiny and the water’s temperature is out of control. The maid forget to provide the blanket and the towels. The room and the service are not qualified for 4 stars hotel at all!! This is a 3 or 2 stars hotel. Felt like I was deceived and not at all appreciated the staying experience.

    air conditioning, internet connection, location near subways.

    Stayed in July 2022

  • Reviewed: July 21, 2022

    8.0
    Pleasant, close to transportation and safe.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was at the hotel 4-5 years ago and wasn’t sure I could find it from the train station again but I did (a little confusing, but close by). I thought the breakfast was excellent. Also, it was very hot in Rome and my room was nice and cool…a welcomed relief!

    Stayed in July 2022

Showing 1 - 25

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