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Reviews of Hotel Manzoni Wellness&Spa 4 stars

Viale Manzoni 28, 51016 Montecatini Terme, Italy

#56 of 96 hotels in Montecatini Terme

Guests' Choice

Review score

Based on 327 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8

  • Comfort

    7.7

  • Location

    8.4

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    8.7

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Showing 1 - 25

  • Reviewed: 17 August 2018

    9.2
    Excellent staff,very friendly & very professional table...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Excellent staff,very friendly & very professional table service at dinner ,lovely dinners every night & did a great job on outside celebration buffet.Great value with half board.

    Stayed in August 2018

  • Reviewed: 16 May 2018

    6.7
    Wellness&Spa was really nice, there wasn't any...
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Wellness&Spa Working hours of pool is restricted, we came around 19.30h and the receptionist said that the pool is closed at 20h, we weren't happy at all and asked if we can use it as we were tired from the trip, and after 2-3 phone calls receptions said we can use it. Working hours of the pool should NOT be restricted to 20h. Water in the big pool was too hot, probably because this was terme area, but it was not comfortable for swimming more then 5min. I would recommend to cool down the water in big pool so the guest can swim, and to heat up the water in small pool near the Jacuzzi. Jacuzzi was very very loud when was turned on, the pump is obviously very close and it wasn't relaxed Jacuzzi dip. Room We have booked our room via booking.com, and it was a deluxe room, but when we came there and took our key we realized that they gave us the standard room, which was extremely small room, there was approximate 40cm around the bed to the wall. (DON'T book the standard room) We have complained to the receptionist, and she claimed that we didn't book the deluxe room but standard, I had to find e-mail from booking to prove it, then she discussed it with a senior colleague, and after a while they agreed we were right and gave us a deluxe room, which was much much more bigger and much more nicer. The deluxe room was really nice, but the view was non existent, it was on the side alley and the building across, and there was also back entrance for deliveries, so we could here the delivery guys and all the work. (Maybe I should't mention that the receptionist tried to double charge us :-), as we paid already by credit card on booking, and the receptions claimed we didn't, but we did, this is poor reservation managment from hotel side.

    Wellness&Spa was really nice, there wasn't any people beside us, the pool was big enough and the Jacuzzi area was also nice, but just nice, there were negatives also. The deluxe room was really nicely decorated, like shabby chick and vintage style, it was big enough, the bathroom was also big enough and everything was clean, a lot of fresh towels, soap, shampoo, shower was new. Breakfast was OK, there was a lot of choices, fruits, different cereals, beggels, bread, croissants, cold cuts, boiled eggs, tea, coffee, real honeycomb you can cut off a part and eat it, different kinds of juice, water.

    Stayed in April 2018

  • Reviewed: 15 May 2018

    9.2
    Very good breakfast, lovely place for rest and parkihg near...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The swimming pool and Spa is closed at 19.00. We came to the hotel at 19.00 and we can"t go to Spa.

    Very good breakfast, lovely place for rest and parkihg near the hotel!

    Stayed in May 2018

  • Reviewed: 17 July 2017

    7.5
    Nice hotel in Montecatini
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    We enjoyed our stay at the hotel and our mini weekend getaway. We had a problem with AC in our room, but it was fixed after the first night. The restaurant at the hotel had good choices for breakfast as well as lunch and dinner. The pool area was great for kids. It was easy to park around the property and just a short walk away from the center of the town.

    Stayed in July 2017

  • Reviewed: 12 July 2017

    7.5
    Good hotel with some polishing to be done.
    • Family with young children
    • Double or Twin Room
    • Stayed 12 nights
    • Submitted via mobile

    Pool needs to be cleaned better

    Receptionist E. Piacini and waiters were extremly helpfull and they deserve best staff name. Great food selection and free bottle of house wine "Manzoni" every dinner is fabulous

    Stayed in July 2017

  • Reviewed: 30 June 2017

    9.2
    Excellent service from
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Noisy in the morning Bed was uncomfy

    Staff were very friendly. Clean rooms. Great location. Short walk to Train station and main square. Value for money with food and drinks. When we checked in we were told are room had been upgraded which was a bonus!

    Stayed in June 2017

  • Reviewed: 26 June 2017

    10
    Great location, walking distance to railway station, town...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Shower was spacious but high step to get into it could be problematic for some guests.

    Great location, walking distance to railway station, town centre, spas and funicular. Lovely comfortable room with air con.

    Stayed in June 2017

  • Reviewed: 1 October 2018

    8.3
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    The pictures of the Spa are not matching the reality, also the facilities are closed too early

    Stayed in September 2018

  • Reviewed: 11 September 2018

    10
    very comfortable hotel
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    staff very helpful especially valerian on reception

    Stayed in September 2018

  • Reviewed: 31 May 2018

    7.9
    Inter Agency Games - fun times.
    • Group
    • Classic Single Room
    • Stayed 6 nights

    the old plastic flowers. Pool and hot tub a bit old looking. All covered and not looking like the picture.

    Friendly staff

    Stayed in May 2018

  • Reviewed: 7 May 2018

    7.5
    Great value for the price, a makeover would help the 4 stars. Throw away the plastic flowers!
    • Group
    • Double or Twin Room
    • Stayed 6 nights

    paying for parking, 10Euros is a lot of money per night.

    The Staff!! They were all fantastic. The rest was all good, just nothing great.

    Stayed in May 2018

  • Reviewed: 8 April 2018

    3.8
    Nothing
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Welnes and spa doesnt work also swiming pool doesnt work foto on booking.com are better than that is actualy....

    Nothing

    Stayed in April 2018

  • Reviewed: 31 March 2018

    7.5
    Friendly staff
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Very light breakfast, not the best I have had. Comparable to a 2 stars hotel and not a 4 stars hotel!

    Friendly staff

    Stayed in March 2018

  • Reviewed: 11 March 2018

    5.8
    Ok for one night stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was small, shabby and poor quality furniture

    Public areas very attractive and comfortable

    Stayed in March 2018

  • Reviewed: 21 February 2018

    10
    Manzoni
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    The SPA

    Stayed in February 2018

  • Reviewed: 22 November 2017

    7.5
    Quite good.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    No coffee facilities in the room.

    Stayed in November 2017

  • Reviewed: 10 November 2017

    8.3
    really good location and plenty of fruit at breakfast but bring your own kettle
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    smell of drains in bathroom horrible coffee at breakfast

    friendly staff

    Stayed in November 2017

  • Reviewed: 4 October 2017

    10
    first class
    • Leisure trip
    • Group
    • Classic Single Room
    • Stayed 3 nights

    comfortable spacious room, good selection at breakfast. Friendly excellent staff

    Stayed in September 2017

  • Reviewed: 25 June 2017

    5.8
    rooms need the renovation
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    rooms need the renovation

    Stayed in May 2017

  • Reviewed: 20 June 2017

    6.3
    The breakfast was indeed good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights

    I didn´t like the cockroach I stamped to death on the corridor.

    The breakfast was indeed good

    Stayed in June 2017

  • Reviewed: 29 April 2017

    10
    A nice hotel, very friendly and helpful staff!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 19 nights

    We like all things in a hotel:-)

    Stayed in April 2017

  • Reviewed: 1 April 2017

    9.6
    The room was spacious, located a short walk to the Terme...
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was spacious, located a short walk to the Terme Montecatini park and the train station. Food was great and wellness centre was great

    Stayed in March 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 2 April 2016

    7.9
    Location , our room 316
    • Leisure trip
    • Family with older children

    One room in block 7 was very disappointing just room for the bed!! hotel did move us aftet 1 night to near our other room in main block, lovely with balconies!! Cannot believe rooms differed so much. Swimming pool was not included in price even though clearly says its Free in hotel directory in Rooms . Cost 10 euros per day per person so would have been 200 euros for our 4 stay which was a big Extra . Because of these 2 issues we would not recommend this hotel which is a big big shame!! If you go get a room in the main hotel. location is great walk into town, walk to the funicilar train to the village on the hill and walk to station for Florence

    Location , our room 316

  • Reviewed: 16 January 2016

    9.6
    The spa is very nice, quite big to be an hotel spa.
    • Leisure trip
    • Couple

    It is exactly in the center, in the walking area, so you have to drive between people if you arrive by car during sundays.

    The spa is very nice, quite big to be an hotel spa. There are 2 saunas (4 places each) 3 hydromassage pools (4 places each) a salt room with shower, emotional showers and a well furnished relaxing room. And the presence of a parking is a great value because it is in the centre.

  • Reviewed: 24 May 2016

    9.2
    Excellent staff, great location, fantastic coffee.
    • Group

    Bed a little hard but still comfortable.

    Excellent staff, great location, fantastic coffee.

There are also 4 reviews without text. These impact the overall review score.

Showing 1 - 25

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