The room was too warm and the Air con was not working. When asked about this we were told to open the window which made it difficult to sleep. Would expect air con to be working in a 5 star hotel

Good breakfast, Nice pool, great views and very polite/friendly staff.

Stayed in April 2024

The staff are lovely and very attentive. Unfortunately I broke my wrist on day 2 so couldn't use the pools and spa but the front of house and restaurant staff couldn't have been more helpful. We had a seaview room with a great view of Castello Aragonese. Housekeeping was of a very high standard.

Stayed in October 2023

lovely staff.

Then property is well located. However it is older.

Stayed in October 2023

My wife thought the decoration in room and quality of beds needed improvement

Thermal pool was fantastic. Breakfast was gorgeous. Pools and spa treatment lovely. Common areas. .

Stayed in September 2023

Breakfast could have been better

Lovely public areas. Nice suite. Very helpful reception staff

Stayed in September 2023

The hotel pool facilities weren’t the greatest, but we were there for the beach and other Ischia attractions so the pool was not an issue for us.

Location was fantastic, right on the beach and near a bustling area for shopping and restaurants. Easy access to bus line right outside. Staff was friendly and attentive. Breakfast was first-class and a great experience.

Stayed in September 2023

It was a relaxing haven. I recommend highly.

Stayed in September 2023

Everything was great!

The hotel and room was wonderful. Very nice relax area. The location was great. Island Ischia is amazing! I'm sure I come back for longer..

Stayed in September 2023

Excellent location

Stayed in September 2023

Excellent location

Stayed in September 2023

Location and kindness

Stayed in September 2023

Would have liked a movie channel on the tv with facility to change the language to English.

We had a room with a balcony and the most amazing sea view. The property is within walking distance of shops, restaurants, beaches etc. Just fab!

Stayed in September 2023

Window didn’t open

Very comfortable room although a bit small. Staff were amazing, food is great, location was amazing. Would definitely stay again.

Stayed in August 2023

Rooms are extremely small. There was not enough space for two slim people and our suitcases. Shower was also extremely small and no area to place items needed while in the shower. Some of the robes had tears and holes and shouldn’t be in use any longer.

Very helpful staff. Location was very convenient and on the bus line. Hotel provided beach slippers and bathrobes. Good breakfast. Free access to spa. Being able to use facilities at the sister hotel nearby was a nice touch.

Stayed in September 2023

Don’t have restaurant for dinner

View and thermal pool was amazing !

Stayed in August 2023

There was nothing that we didn’t like, we were delighted with everything.

We loved everything about this hotel! In fact, we are planning to return next summer! Firstly the staff are just wonderful - attentive, professional, helpful and cheerful. They helped us to arrange trips, looked after our every need and when we had a problem with the room they sorted it out immediately. The room was beautifully decorated and well equipped with everything we might need. The bed was super comfortable and the room was cleaned to a high standard everyday. We loved the beautiful traditional ceramic tiles that were the theme of the hotel. Our balcony, overlooking the garden initially, was spacious and the view was so pretty. Our second room had a wonderful sea view which was paradise. Breakfast was plentiful, delicious and had a great variety of products. Lots of fresh and tasty produce. We enjoyed our perfectly mixed aperitivos on our balcony every evening after a day on the beach. We used both the large pool (fantastic) and the terme pool, which we enjoyed. We are beach people though and spent most days on the lovely beach.

Stayed in August 2023

Breakfast was wonderful . Staff always very pleasant and helpful. Room just a little small but overall was a place I’d return again. Recommendations for restaurants by staff were perfect! Great local feel . Highly recommend .

Stayed in July 2023

Location, pool, staff and breakfast/bar was excellent.

Stayed in July 2023

wi-fi very slow, but also the mobile connection on the island

great view, great access to the private free beach.very well located

Stayed in July 2023

Nothing, it was superb

Beautiful decor, so clean, immaculate garden area. Perfect location. The staff could not do enough, so pleasant and friendly.

Stayed in July 2023

The breakfast was good quality but after a week becomes a bit dull. You have to pay for extra for eggs done any other way than scrambled.

Location excellent, away from main tourist drag and close to castello. Also near water taxi which was great for the boat tour of the island and to the eden and cocomare bathing/restaurants. Pools were quiet and beach very close. We were half board which means we ate dinner on the balcony of the sister hotel across the road right by the sea. Four courses each night of excellent quality with excellent service.

Stayed in June 2023

Nothing

2nd time there love the staff

Stayed in June 2023

Location is fantastic.

Stayed in June 2023

beautiful hotel with a charming lobby/pool/breakfast area. lovely staff and great breakfast. rooms are nice though not all are sea facing. it’s sister hotel is across the road with a lovely view of the castle. And it has a lift! it’s well located with the bus stop right outside the hotel

Stayed in June 2023