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Reviews of Best Western Hotel Mirage 4 stars

Viale Certosa 104/106, Certosa, 20156 Milan, Italy

#101 of 424 hotels in Milan

Guests' Choice

Review score

Based on 779 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.4

  • Location

    7.8

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    7.9

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Showing 1 - 75

  • Reviewed: 1 June 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    We were in the hotel 6 days. All the time in our room water dropped from condition to the floor. When water dropped to the parquetry it was sufficient loud. Every morning in the floor was a big puddle. We told about this to the staff three times, but they gave us towels and told, that we can put it in the floor. They refused to change the room. We bought breakfast 4 times and every time it was the same breakfast. For breakfast they offer a scrambled eggs, bacon, cornflakes, croissants and nothing more.

    The room was clean and comfortable. Around the hotel can find restaurants, supermarkets. Staff at the breakfast was really friendly.

    Stayed in May 2018

  • Reviewed: 14 May 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    WiFi: very often had to reconnect and enter log in information. Very irritating, did not expect from a 4 star hotel. Had to pull the door really hard to close it from outside.

    Comfortable bed, well equipped room. Very helpful personnel.

    Stayed in May 2018

  • Reviewed: 2 May 2018

    • Leisure trip
    • Family with young children
    • Two Connecting Rooms
    • Stayed 3 nights

    The water pressure was sometimes a bit low. It is not close to the centre (but the tram stops in front of the hotel).

    We booked the "family room". This were in fact two rooms in the front corner of the hotel, which are connected by a separate small front hall before the doors. By closing this front hall (and leaving the room doors open) you have plenty of space. Each room still has its own facilities (TV, bathroom, minibar, C+T making facilities, minisafe etc). Good breakfast for a reasonable price: 6€/person. Within two blocks: simple pizza restaurant (L'oasi), McDonalds, Carrefour, Tramstop line 14, Tramstop line 1.

    Stayed in May 2018

  • Reviewed: 23 April 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Nosy room near the street with tram 16.

    Trams 16 and 1 and bus 35 stations were nearby. 24/24 open Carrefour nearby. The sheets were changed every day.

    Stayed in April 2018

  • Reviewed: 2 April 2018

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    Breakfast is not good enough for 4* hotel, too far from city center, with tramp takes 40-45 minutes to reach city center. Central air conditioning system, so it was way too hot to sleep.

    Clean and nice hotel, rooms looking new and relly nice to stay. Tramp station just outside the hotel so its comfortable to reach city center. Very fast wifi

    Stayed in March 2018

  • Reviewed: 31 March 2018

    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights

    Rooms on the street side are a little bit noisy.

    Very helpful staff, good variety of food for the breakfast, nice and clean rooms. Fast check in and check out. They recommended us very good local restaurant nearby, for the dinner.

    Stayed in March 2018

  • Reviewed: 26 March 2018

    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    I arrived to find my room in disarray and was called a liar upon showing it to the staff. I cut my stay short and am in dispute since they didn't give me my money back

    It was close to the tram so I was able to leave quickly

    Stayed in March 2018

  • Reviewed: 6 March 2018

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    N/A

    - The location - The facilities Despite the weather outside was pretty cold, the temperature in the room was excellent. Very comfortable bed. The breakfast included sweet and salty option. The staff was very kind.

    Stayed in March 2018

  • Reviewed: 27 February 2018

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    - We had an issue in the first night with the bathroom of our room, wich was not Ok. But explaining the situation to the reception, they provided us another room.

    - Staff were friendly. - Breakfast was really, really great. - Tram stop just in front of the hotel. - Supermarket and restaurant facilities near the hotel area.

    Stayed in February 2018

  • Reviewed: 20 February 2018

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Parking very tight and we parked our car in front of garbage boxes. Moreover although the room was clean , well furnished but unfortunately very tight and condensed.

    Good Location, friendly, professional and helpful Reception Staff. Very clean hotel Breakfast was satisfactory.

    Stayed in February 2018

  • Reviewed: 14 January 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Along the streets around the hotel it is not easy to find parking, but for a small fee there is a covered parking under the hotel.

    Excellent staff: efficiency, courtesy and attention to details. It's nice to be received and greeted with your name at your arrival! Rooms, bathrooms, facilities and breackfast are exactely as described in the web! Highly recommended! Also for the excellent value-for-money: we are in Milan!

    Stayed in January 2018

  • Reviewed: 5 January 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    The neighbourhood is not very pleasant. The city tax of 5 EUR/pax/night is absurd, although it is not of the hotel's responsibility.

    Convenient location to reach the city centre by public transport, with tram line 14 stopping right in front of the hotel and line 1 stopping a few meters down the street. Relatively easy to park on the street (free of charge). Extremely helpful and polite staff. Clean room. Wi-fi and window shutters work properly. Good breakfast.

    Stayed in January 2018

  • Reviewed: 27 October 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Hotel is conveniently placed along Viale Certosa, one of the main roads to downtown Milan. They offer a private parking nearby (not included in room price), or you can manage to find a place outside, if you are lucky. Rooms are clean and comfortable. Unfortunately I did skip breakfast, so I can't add anything on it. Staff is kind and helpful. Excellent free Wifi.

    Stayed in October 2017

  • Reviewed: 22 October 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I booked late and most hotels in Milan were booked out. I ended up paying a price that would be way beyond what this hotel normally would charge. But I guess the hotel is not to blame. If the normal price would be around 60-70Euro per night I would say it would be worth it.

    The breakfast was good value for money

    Stayed in October 2017

  • Reviewed: 10 October 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    I felt the tram to the city centre did not come frequently, but if guest is informed about timetable, this wouldn't be a problem. The location is mainly residential and is not that close to the city centre.

    Helpful reception staff, computer available for guests, free wifi, tram stop to city centre just in front of the hotel, another tram line to metro nearby. Carrefour just around the corner was handy. Comfortable and good-sized room.

    Stayed in September 2017

  • Reviewed: 26 September 2017

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night

    Less choice for breakfast. The stuff member didnt full the breakfast buffet, a lot of food are missing! We have eaten breakfast at 8.45am! A lot of guests come around 9am and all of us are woundering what is going on because its empty (less choice!!!). The stuff didnt take the plates a way from our desk when we finished. They run 3 times to our desk but didnt tidy up. The tub/massage at bathroom was broken. I have called the manager but he said that we cannot change room! Bad service for a 4* hotel!

    The bedroom was good.

    Stayed in September 2017

  • Reviewed: 5 August 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    the room was damg by hotels and the TV no reamot i was rebport about it when i aravil but the hotels assint to charge me about it more than 200Eouro and the manger was not good to answer and the reaspinst tell me he cant help me about that i am disspoint about this and i dont trust Booking.com any more

    nothing

    Stayed in August 2017

  • Reviewed: 26 July 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights

    We had two incidents. First, at the arrival, instead of a triple room, as requested, we received a double room with an extra bed, but that cleared quickly as they offered as one double and one single connecting rooms. When we left we were charged with 3 bottles of water just because we had some bottles of the same type of water inside the room that were empty. Unfortunately, we were in a hurry so we just paid them after the receptionist told us that this is what is written in their book. This is a bit unacceptable for a 4 star hotel (the devil is in the details).

    The breakfast is really good, diverse and pretty cheap for Milan ( as it is 6 euros). The hotel is comfortable, clean and you find free coffee and water downstairs at the reception. The employees were nice and tried to help with everything.

    Stayed in July 2017

  • Reviewed: 23 July 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Hotel's room are a little small Hotel is a bit far from Milan, City center (20 minutes)

    In overall this is a very good hotel. The staff was fast responding, breakfast is ok and not overprice. The hotel has a gym, also it is close to walking distance to other shop such as laundries, supermarket hair salon, restaurants and easy to get public transportation such as Tram to City Center.

    Stayed in June 2017

  • Reviewed: 17 July 2017

    • Leisure trip
    • Group
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Found it difficult to find a parking spot on arrival and was then the staff were unsure if my car would fit the parking lift, but staff were helpful about this.

    The hotel is just across the road from the tram which takes you into Milan. It is on the Duomo route so no need to change. The staff are friendly and helpful. The breakfast is good value at 6euro. The parking is excellent if your car fits the ramp .

    Stayed in July 2017

  • Reviewed: 18 June 2017

    • Leisure trip
    • Family with young children
    • Two Connecting Rooms
    • Stayed 2 nights
    • Submitted via mobile

    as i said.... everything was perfect! only good things!

    הכל!!! פשוט מושלם!!! everything was perfect !!! thank you!!! we will definitely come back.... see you soon!

    Stayed in June 2017

  • Reviewed: 11 June 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Air conditioning re-activates automatically (may be it was out of order?)

    Good breakfast, nice reception, clean room, good bath with whirlpool. Optimal choice if visiting Bayer Italy.

    Stayed in June 2017

  • Reviewed: 9 June 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Quite far from Milano center (30min tram ride) but the stop is located right outside the front doors.

    The hotel was gorgeous with lovely, spacious, wooden floored rooms. The room was cleaned every morning and everything was perfect throughout my stay. Breakfast included a range of different fruits and pastries that were well worth the money. Perfect hotel for a weekend getaway!

    Stayed in June 2017

  • Reviewed: 7 June 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There is a bit o traffic noise and the noise from the other rooms. But it did not prevent us from sleeping. No veggies at breakfast.

    Good breakfast with gluten free bread on request and soy milk cappuccino. Good public transport connection. Nice clean rooms

    Stayed in June 2017

  • Reviewed: 20 April 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Rooms may be bigger, the price for parking is high. Far away from the main public transportation. 52,- EUR Taxi from Nice Station.

    Good accomodation if you have customers near Antibe. No breakfast but a great Nespresso machine... Supermarket quite near. Unfortunately far away from the taxy station, so every trip will cost at least 12,- Euros (just to reach the hotel). Excellent sunsets from the terrace.

    Stayed in March 2017

  • Reviewed: 9 April 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Bad Wifi signal in the rooms. Door lock is noisy, it has a very annoying buzz. Sure that they can find something better. It doesn't deserves 4 stars.

    Clean and simple

    Stayed in April 2017

  • Reviewed: 22 February 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast could be better

    Hotel is quite a regular medium level 4*. The staff service positively surprised - i told i had to take a small bottle of water from the minibar after having already paid the room and the desk guy told no problem and did not ask to pay for it.

    Stayed in February 2017

  • Reviewed: 20 February 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Not necessarily in the city center but accessiblre easily.

    The room was spacy and the bathroom was big. Breakfast was rich and had a wide selection of food for all tastes. They offer free water from the minibar which was a nice gesture. Tram number 14 to the city center just parts in front of it. There is a supermarket nearby. The bar has reasonable prices. Will definitely stay there again.

    Stayed in February 2017

  • Reviewed: 16 December 2016

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were very helpful, especially in directing me to the main attractions as well as giving the best and the easiest route to get to the center by public transportation. Just take tram# 14 in front of the hotel and it will take you directly to the Center. Public Transportation ticket can be purchased from the receptionist for 4.5 Euro per day. (That ticket is valid for all types of public transportation). Also, one good thing about the hotel, it is not too far from San Siro Stadium, I recommend this hotel if you plan to visit Milan to attend football matches in San Siro.

    Stayed in November 2016

  • Reviewed: 28 November 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    The smiling and polite staff, the breakfast, the quiet room, the reasonable prices, confortable bed, the public transfer with tram and underground 25 min to city center

    Stayed in November 2016

  • Reviewed: 6 November 2016

    • Leisure trip
    • Family with young children
    • Two Connecting Rooms
    • Stayed 2 nights

    Rooms had a decent bit of street noise. Breakfast was sufficient, but not great. Overall, sufficient for a short trip to Milan.

    Location was easily accessible to the local rail system with close restaurant options.

    Stayed in October 2016

  • Reviewed: 23 October 2016

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    Walls were a touch thin, and I wasn't entirely sure if the water kettle had been cleaned recently.

    Good breakfast, room was fairly comfortable and looked relatively well maintained. Location was immediately accessible by a tram line, about 25 minutes from downtown. Wi-Fi quality was excellent. Professional, multi-lingual staff. Small grocery was located very close by on the back half of the block.

    Stayed in October 2016

  • Reviewed: 18 October 2016

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    It was a little bit cold inside (when 15Celsius outside).

    Great value for money, nice staff and perfect breakfast! 30 mins from city center but several tramlines are just around the corner.

    Stayed in October 2016

  • Reviewed: 13 October 2016

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    wi-fi disconnected several times.

    Stayed for the second time. Like almost everything about this hotel, especially its location next to the tram stop (№14), room amenities, cleanliness, hepful and pleasant staff, excellent breakfast for its price.

    Stayed in September 2016

  • Reviewed: 29 September 2016

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    Location is far from the city center, in a part of town that is not amazing. Rooms on lower floors a little noisy from the sound of the tram/outside. We needed (several) non-smoking rooms, but one of them must have had smokers in it before...

    Big, clean rooms. Friendly staff. Nice breakfast. Fast internet. Secure/safe parking. Tram stop is just 50m away, so transportation is easy.

    Stayed in September 2016

  • Reviewed: 26 September 2016

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    Rooms facing main street are not sound proofed enough, windows let traffic sound inside.

    Cosy clean rooms, decent breakfast. Very nice staff. Easy parking. Hotel is close to some nice restaurants.

    Stayed in September 2016

  • Reviewed: 12 September 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Staff is a bit cold though not rude especially breakfast people..

    Very good hotel. You seldom get such good hotels at this price. Value for money. yes it is a bit far away but the tram directly opposite to hotel takes you to city center in 30 mins.

    Stayed in September 2016

  • Reviewed: 5 July 2016

    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Location a little far from city center BUT the TRAM stop is in front of the hotel which made it easy for us. Also buying the tram tickets right at the hotel was nice. Be sure to download the transit maps it makes it a lot easier to get around also.

    Everything was nice. The staff was great. Local restaurants are nice.

    Stayed in July 2016

  • Reviewed: 30 June 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Far from city center and the sound of train in your room wasn't good.

    Comfort and cleanness was great.train was yery near to hotel and was great for going to city center.their people in counter were very kind and helpful behavior.

    Stayed in June 2016

  • Reviewed: 30 June 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Very friendly and helpfull stuff. Parking for additional price. Clean rooms. Good wi-fi connection. Direct tram to Duomo stops right in front of hotel and just near 30min to city center. Good location.

    Stayed in June 2016

  • Reviewed: 21 June 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It's a bit further from the city center but that goes with the price

    The fact that is right next to a tram station which goes straight to the city center.( close to the Duomo) Good value for money Clean and a good bed Internet connection is quite good

    Stayed in June 2016

  • Reviewed: 30 April 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Selection of food at breakfast was relatively small. I missed vegitables.

    Stayed in April 2018

  • Reviewed: 5 April 2018

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Wifi was slow.

    Staff extremely polite and helpful.

    Stayed in April 2018

  • Reviewed: 22 March 2018

    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There is not something that I didn’t like it. In general all good😘

    All the stuff very friendly and the hotel in general on very good location 😘

    Stayed in February 2018

  • Reviewed: 11 March 2018

    • Leisure trip
    • Group
    • Two Connecting Rooms
    • Stayed 1 night
    • Submitted via mobile

    breakfast

    Stayed in March 2018

  • Reviewed: 10 March 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The reception staff were very helpful and cheerful and also the staff at breakfast were very polite and helpful

    Stayed in March 2018

  • Reviewed: 29 January 2018

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    it is a bit old and needs a revamp

    You can feel that it is a well experienced organisation with all necessary assistant The gym is sufficient

    Stayed in January 2018

  • Reviewed: 17 December 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    It was a bit cold in the room with no possibility to turn on heating since there was no heater in the room (only in the bathroom).

    Stayed in November 2017

  • Reviewed: 30 October 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Wifi could be better (additional web login is necessary).

    The location is good.

    Stayed in October 2017

  • Reviewed: 16 October 2017

    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the breakfast was more and more varied.

    Stayed in October 2017

  • Reviewed: 3 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    no issues

    easy to get to using the tram . Hotel clean and comfortable, staff very pleasant,

    Stayed in September 2017

  • Reviewed: 3 October 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Staff at reception very nice

    Stayed in October 2017

  • Reviewed: 1 October 2017

    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathtub

    Comfy bed

    Stayed in September 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The location of the hotel quite far from the center of Milan, airport and any metro station.

    The hotel was clean and the staff were helpful enough.

    Stayed in July 2017

  • Reviewed: 17 July 2017

    • Business trip
    • Couple
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    I like Italy

    Stayed in July 2017

  • Reviewed: 14 July 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    gooood

    Stayed in June 2017

  • Reviewed: 9 July 2017

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Everything was all good

    Friendly staff, cleanliness

    Stayed in July 2017

  • Reviewed: 23 June 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Room sound isolation could be better

    Stayed in May 2017

  • Reviewed: 21 June 2017

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice big bed. Free wifi. Good aircondition. Near tram.

    Stayed in June 2017

  • Reviewed: 18 June 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    The staff was great and really helpfull.

    Stayed in June 2017

  • Reviewed: 29 May 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    the door is not safe, very easy to open from outside

    nice and friendly staff

    Stayed in May 2017

  • Reviewed: 16 May 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    nothing

    A very helpful staff, especially Ilaria, she went out of her way to look after my wife's medical needs when she was sick.

    Stayed in May 2017

  • Reviewed: 10 May 2017

    • Leisure trip
    • Family with young children
    • Two Connecting Rooms
    • Stayed 1 night

    very close to tram station and staff are very friendly. Safe parking place.

    Stayed in April 2017

  • Reviewed: 17 April 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Great staff, very helpful especially the reception. Not far away from Carrefoursuper market which open 24 hrs.

    Stayed in April 2017

  • Reviewed: 13 April 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Very very polite staff. Excellent breakfast. Go there, do not hesitate :)

    Stayed in April 2017

  • Reviewed: 27 March 2017

    • Leisure trip
    • Family with young children
    • Two Connecting Rooms
    • Stayed 2 nights
    • Submitted via mobile

    Needed to be closer to Metro.

    The staff, especially Gianluca at the front desk were wonderful! Outstanding breakfast as well.

    Stayed in March 2017

  • Reviewed: 27 March 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    The comfort and the kindness of the personnel

    Stayed in March 2017

  • Reviewed: 22 March 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    The road side view is too noise in the early morning due to transports sounds which they have to seal the windows properly.

    Happy with the staff.

    Stayed in March 2017

  • Reviewed: 28 February 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    At the reception Gianluca extremely helpful. Excellent location (access by tram to Duomo)

    Stayed in February 2017

  • Reviewed: 5 February 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    doors are a bit too thin, noise from corridor

    all is fine, big enough room, comfortable bed, bathtube, tea in the room, minibar, a/c works well.

    Stayed in February 2017

  • Reviewed: 25 November 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit far from downtown Milan

    Price and cleanliness

    Stayed in November 2016

  • Reviewed: 23 November 2016

    • Leisure trip
    • Family with young children
    • Two Connecting Rooms
    • Stayed 4 nights
    • Submitted via mobile

    Mixing of scrambled eggs with pork/ham on breakfast table.

    Beds comfy

    Stayed in October 2016

  • Reviewed: 23 November 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    No Wifi available and it didn't seem to bother the front desk staff at all.

    Stayed in October 2016

  • Reviewed: 18 November 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    location was poor, value for money, staffs don't go to extra lengths, restaurant closed from Friday till Sunday

    room size and bed, cleanliness

    Stayed in October 2016

  • Reviewed: 4 November 2016

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights

    TV Channels

    Breakfast, Cleanliness, Location

    Stayed in November 2016

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