Via Giuseppe Garibaldi 14, 50123 Florence, Italy
#183 of 372 hotels in Florence
Guests' ChoiceBased on 447 hotel reviews
8.4Cleanliness
8.8
Comfort
9.0
Location
8.4
Facilities
8.4
Staff
8.8
Value for money
8.1
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End of dialog contentReviewed: 11 November 2023
Karen
United StatesNothing
Absolutely wonderful! The rooms are nicely decorated and updated. The building has an old glamour charm that suits the city. The staff was very friendly and walking to the city center was a breeze. Would definitely stay here again.
Stayed in November 2023
Reviewed: 8 November 2023
Cyrenne
CanadaA little bit out of the way, if you are there to visit major sites in Florence.
Very spacious and comfortable room. Large bathroom and king sized bed.
Stayed in November 2023
Reviewed: 8 October 2023
Alfonso
SwitzerlandHonestly, nothing I did not like.
It was clean and quite central. The rooms were great and very clean. The best part were the staff. Very attentive and helpful and always positive. I have to say, it was a surprise and will return there when back in Florence.
Stayed in October 2023
Reviewed: 11 September 2023
Fahd
PakistanBathroom: steep climb into the tub cum shower. No pool
Friendly n welcoming staff eager to support n help. Hotel n Rooms were clean…. Variety of selection for breakfast
Stayed in September 2023
Reviewed: 10 September 2023
Christine
United StatesAgain, my only negative comment was the bathroom. They were very clean however a bit outdated.
Staff was professional and very helpful. Hotel is lovely, property well maintained. I would recommend updating the bathrooms. Breakfast was plentiful and fresh each morning
Stayed in September 2023
Reviewed: 6 August 2023
Pascale
NetherlandsBath room amenities a bit outdated. The breakfast is not sufficiently diverse.
The rooms are big and nicely decorated. Staff is helpful
Stayed in August 2023
Reviewed: 28 July 2023
Janset
TurkeyAfter 10:00 pm nothing to eat.
Breakfast, lobby and garden . Hotel staff is very helpful
Stayed in July 2023
Reviewed: 5 July 2023
Chrissie
Australiagreat location, super friendly staff and lovely historic building.
Stayed in June 2023
Reviewed: 7 June 2023
Tammie
United StatesThe type of room advertised on Booking.com (a sofa bed and double) apparently does not exist at this hotel. Hotel informed me it was a Booking.com error. When I booked this hotel online, I paid more for the option of having the sofa bed. The hotel advised no accommodations would be made. Didnt seem to be much to do in the immediate area surrounding the hotel.
Overall the decor and grounds quite formal and very comfortable. Multiple areas inside and outside to unwind. The bartender was quite professional and accommodating.
Stayed in June 2023
Reviewed: 31 May 2023
Tony
United StatesExcellent location, bathrooms are very small but functional. Centrally located and excellent service.
Stayed in May 2023
Reviewed: 30 May 2023
Nargis
United Statesdated. carpet was old. dark rooms honestly not worth the money.
location court yard
Stayed in May 2023
Reviewed: 29 May 2023
Mark
AustraliaThe reception staff were not very welcoming but were business like. we waited for about 45 minutes for our room (we arrived early so not their fault) but we waited in the lounge area and not offered a drink or coffee. we only stayed one night but if we stayed longer we would have asked to move rooms. The air conditioner was so noisy we used ear plugs and it was too hot to turn it off.
it’s a very beautiful hotel and very clean. The lady at breakfast was very friendly and showed an interest in our stay.
Stayed in May 2023
Reviewed: 20 May 2023
Victor
MozambiqueThe shower leaks on to the floor which makes it a bit dangerous when you get out as it’s part of the bath. I
Location was away from the hustle and bustle but still close enough to the main attractions by foot.
Stayed in April 2023
Reviewed: 2 May 2023
Peter
Australiavery small room
interesting location and quaint
Stayed in April 2023
Reviewed: 30 April 2023
Rafik
Qatarsome of the reception staff are not friendly
location
Stayed in April 2023
Reviewed: 30 April 2023
Georges
QatarBreakfast was weak and expensive comparatively..
Professional team and very good facility.
Stayed in April 2023
Reviewed: 13 April 2023
Melanie
United KingdomRoom was way too hot overnight. It kept me up all night.
Place is beautiful, just wish I had more time to enjoy it
Stayed in April 2023
Reviewed: 10 April 2023
Vigueras
Switzerlandvery expensive price. plus taxes (not hotels fault, in the city inevitable)
Very comfortable bed, also good cleaning service and friendly staff.
Stayed in April 2023
Reviewed: 15 March 2023
Konrad
Polandno complaints whatsoever
stunningly elegant, genuine palace
Stayed in February 2023
Reviewed: 24 January 2023
Esam
United Arab Emirateslimitation of breakfast
the stuff so friendly
Stayed in January 2023
Reviewed: 14 January 2023
Mark
AustraliaHotel was heated to hot. Even when we turned off our in room hearing it didn’t help. So we opened our window but this let mosquitoes into our room at night.
Beautiful hotel, great location, good value for price.
Stayed in January 2023
Reviewed: 11 January 2023
Rita
PhilippinesNo family room or rooms that are interconnected.
Comfortable beds. Clean and spacious rooms. Elegant bathrooms with bidet.
Stayed in December 2022
Reviewed: 23 December 2022
Talib
Australiarooms is old style power turned off frequently
it’s okay for the family
Stayed in December 2022
Reviewed: 30 November 2022
Astrid
ItalyThe only criticism is that they did not provide free water. Mini bar was expensive and not much choice. Free tea but not free coffee.
Comfortable bed and pillows and quiet room. The hotel gave a lot of privacy. We felt like we were the only guests there although the hotel was fully booked. The restaurant was very nice. Waiter very attentive and pleasant. The food was excellent. Very nice decor and ambiance.
Stayed in November 2022
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