Coffee machine @ breakfast: would prefer non-machined coffee

Convenient location Ample breakfast 24 h desk Friendly staff

Stayed in April 2024

The breakfast of everyday is exactly same , no other choice. The smell in enter hall is not very pleasure, very strong. It should be come from under sewage.

location is good

The room was hot and the bed was hard.

Location, breakfast

Breakfast could use some more variety and a hand towel would be nice

Staff was great and the location was perfect. Right near everything but still somehow quiet.

The location was incredible. The staff was very nice and the rooms were pretty good.

Perfect location near all attractions. Great service by all staff. Good breakfast.

Good enough, very central location.

Even though we announced that we are coming with a car and where reassured that a spot will wait for us this was not the case. Since we were certain that our parking will be sorted at a reasonable fee we didn't have a back up and have been forced to park at triple the daily cost

The location is brilliant, a few steps away from the cathedral.

We were 2 adults and a child, they only put two set of towels becuse of the policy they have defined for a double room even when they allowed me to book the room for three people. After some complaints at the frontdesk, they gave us an extra set of towel at no extra cost. The room does not have minibar.

In general the facility is good enough to bed and breakfast.

Breakfast everyday the same

Superb location

Its a nice value for money , well located , would use again

Said parking but no free parking. This was the only issue

Location and price

Would have loved tea and coffee making facilities in rooms. There are none. You can go to reception 24hr though and they will make a hot drink for a fee. Cup of tea 2.5 euro. Lady who worked in breakfast room was a little grumpy with us but all other staff were great.

Great location, a few steps to Duomo. Some rooms face the spectacular sight of Duomo. Ponte Vecchio and other attractions are all very close and easily walkable. The hotel is great. It's comfortable and clean, also very reasonably priced. We occupied 2 rooms, double and single for our son. The single was very small, however, clean and perfectly adequate. Hopefully in a place such as beautiful Florence - little time to be spent in room due to the sightseeing. Breakfast is simple again, perfectly fine. The hotel could do with a good lick of paint and the dark traditional woods add to a old fashioned look. It's not the most beautiful hotel by far but we found v comfy beds and clean everywhere. Coupled with location and price, it's a good place to stay.

This hotel is not wheelchair-friendly, although it says it is on booking.com . There is an elevator to get to the reception and entry of the hotel, that is too narrow for any wheelchair_ people need to be able to get out of the chair and stand up.

right in the middle of the city

The breakfast wasn’t great. It’s basically continental and mediocre.

The location was perfect. I could walk everywhere! And it’s so close to the Duomo.

The bar was run by reception staff which meant I felt very uncomfortable and intrusive if I wanted to pop in for a drink.

The staff were wonderful, very helpful. The location was perfect, right in the city centre and onloy a few minutes walk to everything we wished to visit.

Stop your questions

ok i answer and you add some questions i don't respond in the future

Shower was hopeless

Location excellent. Right next to Puazza duomo

The room was too cold

Location of this hotel is amazing! You can see Basilica Santa Maria del Fiore from your window and reach it for 2 minutes walk. There are lots of cafes and restaurant around. The center of Florence is not big so you can walk to Galleria degli Uffizi or Galleria Academia for 5 - 10 minutes. The Hotel is clean. Very polite and attentive stuff. Breakfast is really good: coffee, juices, sandwiches, yougurt, fruit, etc.

Location, location and location. The location is perfect, just in the city center and close to everything. The check in and check out was good, the breakfast had a small selection but really tasty and the room was small but only for myself so didn´t need more. It was clean and had everything I needed.

If you like a VERY firm mattress, this room is for you. I think the bar was for looks and to say they had a bar rather than an actual place to get a drink, or ice, the ice machine was broken for our entire stay.

The location was fantastic. We had a view of the bell tower. The staff was friendly and helpful. The room was not a bad size and clean. Breakfast was good.

Stayed in September 2023

I liked all. My suggestion to improve breakfast and to add presonal cleaning and hygiene kits

Perfect location! Breakfast shall be improved and needs more options

The only thing that was a little annoying was having to leave your key at the front desk everytime you leave the hotel. I understand it's for safety from pickpockets, but maybe there's a better alternative.

The staff were very friendly and helpful. There was never a time where I hesitated to ask a question.