Nothing everything was great.

Everything. Most amazing and caring owner. Great breakfast. Beautiful hotel. Rooms were great. Highly recommended

Stayed in April 2024

Just the best Place in Florenz 🙏

Stayed in April 2024

Everything was just perfect (room was upgraded to superior suite, bottle of wine gifted as welcome present).

Stayed in April 2024

Nothing

The hotel was truly beautiful and in a really great location. Everything is walkable. The staff were incredibly kind and more than helpful. Staff went out of their way to help me with some difficult personal situations.

Stayed in April 2024

Perhaps a new hair dryer for the room.

Wonderful hosts in a truly authentic Italian Palazzo. So much history right there. You will not be disappointed. Perfect location in the historical centre. Daniella and Dario greeted us like family on arrival giving us a tour of the hotel, telling us about the sights and even booking us a local restaurant. Breakfast was an experience in itself, again the staff are attentive and friendly ensuring you have everything you need. Staying here really made our trip to Florence very special. We would highly recommend Palazzo Tolomei to anyone staying in Florence.

Stayed in April 2024

The property is very charming and well located. But as a most relevant point was the people component, everyone was exceptionally friendly and caring.

Stayed in March 2024

Nothing at all. Danielle had it all covered.

Where to start.....everything was absolutely fabulous. A Florentine 'Party House' with many beautiful original rennaisance features. Danielle and her staff are the perfect hosts and we were incredibly well looked after there. Never stayed anywhere with so many 'wow' moments.The 6 course traditional Italian breakfast was amazing, prosecco in the fridge and a spread of biscuits amd sweets in the bedroom and shared areas. Went out their way to store friends luggage although they weren't guests.

Stayed in March 2024

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Palazzo Tolomei is really impressive (both in architecture and history) We stayed in a suite with beautiful paintings on the ceiling. I liked it a lot! The staff was friendly and supportive, always welcoming us with a smile. Signora Daniela Agnelli (the owner of the place) provided us with interesting (and entertaining) information on different topics (food, Italian eating habits, art, itinerary etc.). She is very attentive to details. The cleaning service was also very good. Staying in the Palazzo was a delight!

Stayed in February 2024

This is the best hotel I ever stayed at. Not only the place is gorgeous but also the host is fabulous. She is very warmed and welcomed. The breakfast is absolutely delicious and perfect from every perspective. If I got go back to Firenze, I will stay at this place again and I will recommend to everyone who is planning on going to Firenze.

Stayed in February 2024

Daniela ❤️

Stayed in February 2024

I will sure come back!!!!!!!! I sleep like a princess!!!!! I feel like i were Marie Antoinette, the room is super Beautiful, very beautiful, it is reinasance !!! Ok... if you had breakfast it means you will have along with lunch cause the breakfast is HUGE i mean BIG BREAKFAST!!!!!! Every day the cake is different and i will surely come back again

Stayed in January 2024

Nothing

First of all you have to know “ you arent in a hotel, you are in a 700 years historical palace” Second you are not a customer “ you are a friendly guest” Then i can wrote something how there are… Daniela and all other people are fantastic and made our stay an unforgettable memory. They prepared for my wife a birthday event while breakfast and was so kind and nice. Many thanks for all 🙏

Stayed in January 2024

The lovely Daniela and Almana are extremely friendly and welcoming. This private suite is very authentic and made us feel at home. It was centrally located and safe. It was like a dream to stay here in this magical city. The breakfast ceremony was unique and delicious. Thank you again for everything. Much love.

Stayed in January 2024

Although we appreciate the historic nature of the property we think that some of the bathroom features could be more adapt to the practical needs I.e, space layout, space for the toiletries, shower batteries for water mixing, etc.

Palazzo Tolomei is a unique and historic building centrally located, still discrete and tranquil. We had an excellent stay in a large, spacious junior suite with beautiful frescos in the walls and ceiling, a very rich, carefully prepared traditional breakfast that changed every day and last but not least a generous, warm and open to communicate owner Siniora Daniela and her young, smiley and hospitable team. It was really a unique and memorable experience and we would definitely return when in Florence.

Stayed in November 2023

Nothing !!!. Only some of the bath room fittings& toilet flush could be improved for better performance.

The location in the heart of Florence and the Angel owner Daniella 💖 The breakfast was a delight and completely different yet authentic!!! The best egg preparations everyday which was the best one we had in whole of our 4 week Italy vacation at 10 different locations. The bed was very pleasant and one of the best amongst all our stays .

Stayed in October 2023

Carry bags to the room

Beautiful details and beautiful decorations. I imagined myself in a movie

Stayed in November 2023

Nothing

The decoration, facilities, bedroom and breakfast were all amazing.

Stayed in November 2023

nothing

Location, deco, history of the place, very hospitable hostess, nice selection of breakfast, great value!

Stayed in November 2023

There is nothing to dislike , fantastic location, magical city. Romantic special palace ❤️

This place is very special! The owner Daniella and her staff are just amazing! Is just incredible beautiful palace 👏🏻❤️❤️

Stayed in November 2023

Everything was more than perfect. The personal touch by the hostess gave a very welcoming feel. She was extremely helpful. Welcomed us personally. Before we reached she had already arranged a valet for our car, she made sure the check in was smoothly done. She also suggested and booked the best restaurants for us. The breakfast needs a special mention, sadly we could only have it on the first day. As we had to leave early they were kind enough to pack our breakfast with sandwiches, cakes, etc. Thank you to the entire team.

Stayed in October 2023

This is the most stunning property. Earlier in our holiday we actually walked past it without realising and I remember thinking how wonderful it looked - it stood out even in Florence ! It is a very elegant and classic property and the service is worthy of the top luxury hotels. The owner is one of the friendliest, most gorgeous hosts I have ever met. I will definitely know where we will always stay when we return to Florence in future !!

Stayed in September 2023

Lighting in bathroom for applying makeup - minor thing. Everything else wonderful.

Exceptional accommodation central to main attractions. Daniella and her team were attentive and welcoming, you felt as though you were staying with friends in an intimate setting. Breakfast was a standout and the local specialities as well as the service and conversation contributing to our knowledge of life in Florence. The Palazzo has a wonderful history and there are many rooms which are designed with books, music and local treats to complement your stay. Generous provisions and welcome gift in room. Ours had a loft bed up a spiral staircase which was perfect for a mother/daughter trip. We left early on our final day and departed with a breakfast box and a personal note. Highly recommend.

Stayed in October 2023

Everything was perfect, especially the owner very charming and she helps in alot of things like booking restaurants or tour's.

Stayed in September 2023

Specialized and glamorous palace! The hostess Daniella is so personable and warm welcoming. We stayed in the Gold room, huge huge rooms and ceiling paintings! Wow!

Stayed in October 2023