Via Villamagna 119, 50126 Florence, Italy
#165 of 372 hotels in Florence
Guests' ChoiceBased on 150 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.2
Facilities
8.7
Staff
9.0
Value for money
8.0
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 13, 2024
Kirsten
United KingdomThe shuttle into town didn’t really drop you anywhere near the tourist attractions. It was about a 1.5 mile or 35 min walk. Very tiring for kids & at the end of the day.
Lovely hotel in a gorgeous spot. Very well staffed & good food. Staff tried hard to make the stay special.
Stayed in April 2024
Reviewed: April 6, 2024
Denys
PolandThe staff is amazing, the rooms are clean and comfortable, breakfast, restaurant, and bar are exceptional, highly recommend staying in this hotel, we'll definitely come back!
Stayed in April 2024
Reviewed: November 1, 2023
Laila
United KingdomPoor communication around restaurant closure / reservation change
Pretty river setting, comfortable room, free e-charge parking
Stayed in September 2023
Reviewed: October 4, 2023
Ελένη
Greeceat breakfast the two ladies did their best to catch up the clients - needs an extra person to provide good service at rush hour
location - cleaness - service
Stayed in September 2023
Reviewed: September 27, 2023
Hanna
JordanI liked that the hotel had its own parking and they have a great shuttle service to take you into Florence. The room is large and spacious.
Stayed in September 2023
Reviewed: September 19, 2023
Gabrielatm
SwitzerlandWhile the breakfast buffet was good and full of variety, the service was quite chaotic. Nothing serious, and I would really stay again with this hotel, but wanted to give a feedback for improvement.
It is a beautiful hotel, on the outskirts of Florence. The room we had was big, beautiful and comfortable, with nice amenities, comfortable mattress, dark shades and strong shower. The pool area is very nice, with a beautiful view. Also, great to have the shuttle service, but make sure to book it in advance.
Stayed in September 2023
Reviewed: September 15, 2023
Adrian
IsraelFabulous Hotel
Stayed in September 2023
Reviewed: September 11, 2023
Jean-paul
JamaicaIt was a little distance from the main town but they had a shuttle so it evened out!
Everything
Stayed in September 2023
Reviewed: September 6, 2023
Timothy
United States of AmericaMore shuttle bus times in and out of the city. Not a lot of local eateries within walking distance.
Breakfast was ample and staff was courteous. Front desk staff was always helpful and accommodating.
Stayed in September 2023
Reviewed: August 27, 2023
Graham
United KingdomThe evening menu was limited, maybe an additional ‘todays special’ could of provided an extra choice.
Plenty of fresh choice at breakfast, good quality ingredients, excellent service. The availability of a shuttle bus was a bonus, good value for money compared to getting a taxi. All the staff were very pleasant, helpful and attentive.
Stayed in August 2023
Reviewed: August 27, 2023
Julie
United KingdomRestaurant nice but not enough staff so slow service & got orders wrong Lovely reception staff
Had car so great carpark covered & sage & then could use shuttle in & out to city centre which took about 15 minutes
Stayed in August 2023
Reviewed: July 29, 2023
André
PortugalBreakfast service to improve a bit
Location.
Stayed in July 2023
Reviewed: July 25, 2023
Sue
United KingdomWould have been great to have a bar serving drinks in the swimming pool area, otherwise you had to walk back through the hotel to order a drinks.
The staff were very friendly and professional. The hotel was in a fantastic location with wonderful views over the river and surrounding countryside. The pool area was 2 minute walk from main hotel but had comfortable sun loungers and towels were provided. Hotel has maintained some of its unique historical architecture and would definitely stay here again. The hotel also provides a shuttle bus into main city of Florence which is an added bonus, otherwise they can organise a taxi at your convenience.
Stayed in June 2023
Reviewed: July 23, 2023
Melissa
United States of AmericaI had a hard time with the fragrance of the hotel. It was extremely strong and gave me an awful headache. My husband I didn’t get a cozy kind of vibe. Regardless, we still enjoyed our stay.
We enjoyed staying here! The property was beautiful and staff was very friendly and helpful. We had a beautiful view of the river from our room. Breakfast was amazing every morning. We ate dinner in the restaurant one night and the food was great. Even with service being extremely short staffed that night for dinner.
Stayed in July 2023
Reviewed: July 21, 2023
Mark
GermanyThe pool looks great, but did lack some cleaning and just too warm to be considered relaxing.
The location, staff and property are great, take advantage of the shuttle service and SPA area! Breakfast did not disappoint and the AC + EV charging worked.
Stayed in July 2023
Reviewed: July 17, 2023
Andrew
United Kingdomdisappointed by pool and non existent atmosphere in bar area. Also thought restaurant was over rated, no good for children's meals
Was expecting more from this hotel as it was one of the most expensive we booked for our trip.
Stayed in July 2023
Reviewed: July 7, 2023
Janet
United KingdomThe service
Beautiful hotel Unfortunately very understaffed. Service was not good at all
Stayed in July 2023
Reviewed: July 5, 2023
Sue
AustraliaThe pool is a a bit of a walk to get to up and down stairs and sadly they had staff shortage, so the service was not what I’m sure it normally would be.
Lovely restaurant for breakfast with terrace by the river and a great view . Pool also lovely with great view. Good shuttle service to city. Discount in sister hotel restaurants.
Stayed in July 2023
Reviewed: June 30, 2023
Sally
United KingdomStaff all courteous, patient and helpful. Great location. Tranquil neighbourhood. Shuttle bus to central Florence. Spacious room, great shower (fast flow and good temperature).
Stayed in June 2023
Reviewed: June 25, 2023
Rakhi
United States of AmericaDinner menu could have been better options. The evening staff at the restaurant not very friendly or accommodating Location nice but far from city center
Great property, clean and beautiful views
Stayed in June 2023
Reviewed: June 22, 2023
Gianluca
United KingdomThe breakfast was a bit basic. Also, overall the service was not very impressive and certainly below the standard for a hotel of this category. The Spa was basically made of a steam room and a sauna as the attached swimming pool was closed, disappointing!
Beautiful renovated mill by the Arno’s river in the country side of Florence. Room was comfortable and classically furnished. The superior room faced the river, spectacular! The restaurant was very good and and worth to try. It is very well run by the new manager Pier Francesco, who is definitely an asset for the hotel.
Stayed in June 2023
Reviewed: June 11, 2023
Layla
CanadaMy husband and I had a great time. The hotel is located a 15-minute drive to the city center. It suited us perfectly as we were looking for a relaxing atmosphere during our stay and after visiting the various sites in Firenze during the day. The staff at the reception, bar and restaurant were wonderful!
Stayed in June 2023
Reviewed: June 3, 2023
Lucy
United KingdomN/A
Clean & comfortable
Stayed in May 2023
Reviewed: June 2, 2023
Nhat
VietnamLocation is far from center. Air conditioner not working
Room with best view ever
Stayed in May 2023
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