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Reviews of Hotel Naples This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Corso Umberto I 55, Naples Historic Center, 80132 Naples, Italy

#131 of 203 hotels in Naples

Guests' Choice

Review Score

Based on 160 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    9.1

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.4

  • Free WiFi

    7.4

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Showing 1 - 25

  • Reviewed: February 7, 2024

    9.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wifi connection

    Location

    Stayed in January 2024

  • Reviewed: September 25, 2023

    7.0
    Good value for money with central location.
    • Business trip
    • Group
    • Classic Double or Twin Room
    • Stayed 4 nights

    Breakfast wasn't typical continental, lots of sweet/pastry selection. Quite noisy in mornings as room was on street side.

    Excellent location, helpful staff, cleanness.

    Stayed in September 2023

  • Reviewed: September 20, 2023

    8.0
    Totally enjoyed my three days in Naples, walking everywhere from the hotel.
    • Leisure trip
    • Solo traveler
    • Comfort Double Room (1 Adult)
    • Stayed 3 nights
    • Submitted from a mobile device

    Since Covid this hotel is a little ‘run down’ with peeling wall paper and limited air con ( 10 mins at a time) No kettle in room, although one was delivered on request… no ironing board. Double glazing allows no noise from the Main Street to intrude. Good wifi

    Hotel Naples is very central to everywhere in Naples: old town, port, station and food. Breakfast up on top of building is really lovely with good selection of croissants etc Basic coffee in an urn was drinkable!

    Stayed in September 2023

  • Reviewed: September 17, 2023

    7.0
    Good location.
    • Leisure trip
    • Travelers with friends
    • Classic Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old rooms

    Location

    Stayed in September 2023

  • Reviewed: September 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I suppose that the room was ready before the 3:00 p.m. which is the official time of checking in Italy. We were waiting in the lobby about 2 hours just to pass the time. I am almost certain that the room was ready

    Stayed in August 2023

  • Reviewed: August 22, 2023

    8.0
    Nice hotel
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, clean and friendly staff.

    Stayed in June 2023

  • Reviewed: August 22, 2023

    8.0
    Lovely hotel, an oasis of calm in a really convenient location. Very helpful and friendly staff
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lovely breakfasts in the top floor terrace

    Stayed in August 2023

  • Reviewed: July 27, 2023

    8.0
    It was good accommodation as a base for exploring nearby attractions like Pompei, Sorento, Positano, and Amalfi.
    • Leisure trip
    • Solo traveler
    • Classic Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The wi-fi connection in my room was poor.

    Location is perfect. Walking distance to the port, central railway station and historic center of the city. The hotel had single room.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    7.0
    My husband had his phone stolen in Naples other than that the best pizza
    • Leisure trip
    • Couple
    • Classic Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    View from the terrace was great to the bay and the other side the hills

    Stayed in June 2023

  • Reviewed: July 1, 2023

    8.0
    Nice Hotel next to the old city.
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The aircondition did not work well. Not cold enough.

    Good Hotel for exploring the old city. Good location. Good breakfast. Nice and clean room. Spacious bathroom.

    Stayed in July 2023

  • Reviewed: June 29, 2023

    7.0
    Nice hotel in a fantastic location
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    Great location and a good breakfast

    Stayed in June 2023

  • Reviewed: May 26, 2023

    8.0
    We were happy to choose this hotel because we were satisfied with everything
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night

    Breakfast could be more variable but we asked for extra omlett and we got it freshly made, so it is good

    It is very good hotel for the not very long stay in Neaple . We stayed there one night and could managed to see all sightseeing in ohne day by foot. Nice view at the breakfast room. We arrived late around 24.00 very hungry and the person at the reception called to the very good pizzeria to wait for us to get food . And they waited for us although we were the only in the restaurant. Ask for this pizzeria at the reception- this is the best pizza I ever ate. The hotel is on the busy street, but we did not hear anything at all and just enjoyed this different busy life from the window. THanks a lot to the stuff.

    Stayed in April 2023

  • Reviewed: May 25, 2023

    8.0
    Basic but good
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was basic, no fresh fruit, a few pastries. There was a bit of noise from the street at night.

    The location is great, close walk to lots of shops/resturants and tourist attractions. Also very close to the port. The staff were friendly

    Stayed in May 2023

  • Reviewed: May 22, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    The toilet did NOT have a toilet seat - felt some Eastern European vibes in the beginning of 90s)

    Great location in the heart of Naples - everything is nearby. The room was clean and spacious.

    Stayed in April 2023

  • Reviewed: May 10, 2023

    7.0
    Central location, Airport is 7-10 mins by taxi, Room was cleaned every day, No noise in the hotel.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 7 nights

    The Bar is the breakfast room, the air conditioning was not available in May, room was too hot for me, opening the window had a lot of traffic noise, I didn't sleep well.

    Breakfast is buffet style, Location is central, easy to walk to the historical sites, bus stop just down the street and Metro stop as well. Staff were friendly, room service every day.

    Stayed in May 2023

  • Reviewed: April 29, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The only thing that bothers you is the NOISE from the busy street during the day and night. Why don' t you change the windows which will solve the problem with the protection from the noise.

    The location is very convenient. The hotel is in the middle of everything- the railway station is 15min walk, the port is 10min walk, Piazza degli Plebiscito and tha Spanish quarters are 10- 15min. The staff is kind and helpful. The room was big enough, comfortable and clean. For breakfast there were not only traditional Italian sweets but bacon and eggs, salami, cheese, fruit from time to time and of course, espresso and capuchino.

    Stayed in April 2023

  • Reviewed: April 29, 2023

    8.0
    twin room was definitely adequate for our stay great value for money in a very central location staff were extremely h
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    because we we’re on the street it was a bit noisy breakfast could have been better

    great location nice size rooms

    Stayed in April 2023

  • Reviewed: April 16, 2023

    8.0
    Very Good
    • Solo traveler
    • Classic Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Definitely felt like a commercial hotel with large echoing corridors. Staff were friendly enough.

    Nice and clean room with a decent view and great location. Good sized bathroom too and a desk which is always helpful.

    Stayed in April 2023

  • Reviewed: April 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    the room was a bit too warm , no air conditioning on April and too noisy for opening the window, even on the top floors

    Stayed in April 2023

  • Reviewed: March 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    Clean, comfortable hotel in a super location. The breakfast (on the top floor, with amazing views) was more than the usual expected pastries, but also delicious scrambled eggs with bacon.

    Stayed in March 2023

  • Reviewed: March 27, 2023

    9.0
    great stay close in the centre!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    close in the heart of Naples

    Stayed in March 2023

  • Reviewed: January 2, 2023

    8.0
    A good hotel, great location great staff
    • Leisure trip
    • Travelers with friends
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Single bed slightly uncomfortable. Broken electronic key - but we had the classic one.

    Staff, location, breakfast

    Stayed in January 2023

  • Reviewed: October 31, 2022

    7.0
    Decent property in a good location.
    • Leisure trip
    • Solo traveler
    • Comfort Double Room (1 Adult)
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed was a little firm, the shower was small and took a while for the water to heat up. there was a fire alarm right over the bed that would flash a red light all night and the A/C control also had an annoying light that shown all night.

    Good location.

    Stayed in October 2022

  • Reviewed: October 27, 2022

    9.0
    convenient quick stay in great location
    • Business trip
    • Group
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the shower is too small… no need for bidet 😉 we didn’t have any glasses, coffee or kettle in the room only 1 of the reception team was very friendly!!

    the location was great!!!

    Stayed in October 2022

Showing 1 - 25

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