Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel Napoleon Susa 3 stars

Mazzini 44, 10059 Susa, Italy

#6 of 10 hotels in Susa

Guests' Choice

Review score

Based on 281 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.1

  • Location

    9

  • Facilities

    8.1

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    8.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 36

  • Reviewed: 9 September 2017

    • Leisure trip
    • People with friends
    • Twin Room Standard
    • Stayed 1 night
    • Submitted via mobile

    Access to underground carpark not particularly friendly to low slung cars, proceed with caution.

    An ideal stop-over. We used it to overnight en route to Col de Turini. Central location. With secure garage parking.

    Stayed in September 2017

  • Reviewed: 3 September 2017

    • Leisure trip
    • Couple
    • Double Room Standard
    • Stayed 1 night

    Super friendly and helpful staff who spoke English! They have a separate garage for bikes and motorcycles in the basement (where you can also clean your ride if necessary!!) The hotel is located a few minutes walk from the old part of town. There is so much history in Susa - make sure you have time to do some sightseeing, I promise, it will be worth your time. Also, there are many restaurants to choose from. The breakfast at the hotel is LARGE and varied and it starts at 7. The WiFi-connection was really good.

    Stayed in August 2017

  • Reviewed: 16 August 2017

    • Leisure trip
    • Solo traveller
    • Double Room Standard
    • Stayed 1 night

    Nothing to complain about.

    Nice garage for motorcycles and bicycles, all the important things are well working, comfortable room. Very close to the old town and lots of restaurants, yet still easily accessible by vehicles. Good breakfast.

    Stayed in July 2017

  • Reviewed: 30 July 2017

    • Leisure trip
    • Couple
    • Double Room Standard
    • Stayed 1 night

    Complicated wifi system. Bed a little too hard. Shower very small. No facilities for making tea/coffee in the room.

    Breakfast was excellent. Reception friendly and helpful.

    Stayed in July 2017

  • Reviewed: 20 June 2017

    • Leisure trip
    • Couple
    • Double Room Standard
    • Stayed 2 nights
    • Submitted via mobile

    Our small critique was low lighting over the sink and an under- functioning air conditioner. A roomfan would be very helpful.

    Wonderful staff. We speak only English and they easily communicated.

    Stayed in June 2017

  • Reviewed: 24 May 2017

    • Leisure trip
    • Couple
    • Double Room Standard
    • Stayed 1 night

    Air-conditioning was not very effective and the bed was too hard. The fridge didn't seem cold at all and it would have been good to have had a bottle of water available in the room as well as tea/coffee-making facilities.

    Very convenient location, very friendly staff and very good breakfast.

    Stayed in May 2017

  • Reviewed: 17 May 2017

    • Business trip
    • Solo traveller
    • Double Room Standard
    • Stayed 1 night

    Paying for parking in a town the size of Susa....

    This is a typical italian hotel of it's era, there is no real issues, it is just a bit old, though spotless.

    Stayed in May 2017

  • Reviewed: 5 September 2016

    • Leisure trip
    • Group
    • 3 rooms
    • Stayed 1 night
    • Submitted via mobile

    A/c could have been more effective.

    Very good bicycle store. Easy to find as it is just on the way into town from the Mont Cenis side. Lots of amenities for a cycle trip overnight. Decent breakfast options before a day on the bike.

    Stayed in August 2016

  • Reviewed: 24 August 2016

    • Leisure trip
    • Solo traveller
    • Twin Room Standard
    • Stayed 1 night
    • Submitted via mobile

    If you are not in town for the 3K, it is a simple, somewhat dark and closed-in hotel.

    If you are in town for the Red Bull 3K, it is a very convenient choice. Central location between 3K registration, start area, pasta party and award ceremony, as well as extra-early breakfast on race day. Very friendly staff.

    Stayed in July 2016

  • Reviewed: 25 July 2016

    • Leisure trip
    • Couple
    • Double Room Standard
    • Stayed 1 night

    Lack of comforts in the room: we expected a bottle of water in the fridge (at least), one more chair, a minimum room service (we had to go out for dinner despite the pouring rain):even just a minimal choice!, a small kettle and facility to make a coffee or tea on arrival, all small inexpensive comforts which would encourage a client to want to return to this hotel. As it is, we probably won't come back.

    Bed was comfortable and breakfast excellent.

    Stayed in July 2016

  • Reviewed: 20 July 2016

    • Leisure trip
    • Group
    • Twin Room Standard
    • Stayed 1 night
    • Submitted via mobile

    Air con was ineffective

    Nice breakfast, very friendly and helpful staff, good facilities including a beer vending machine!Excellent parking for motorbikes

    Stayed in July 2016

  • Reviewed: 13 June 2018

    • Couple
    • Double Room Standard
    • Stayed 1 night
    • Submitted via mobile

    View from bedroom.

    Location. Helpful and friendly staff. Secure parking.Good breakfast

    Stayed in June 2018

  • Reviewed: 30 May 2018

    • Leisure trip
    • Group
    • Triple Room standard
    • Stayed 2 nights

    All good except the aircondition

    Stayed in May 2018

  • Reviewed: 16 October 2017

    • Leisure trip
    • Couple
    • Double Room Standard
    • Stayed 2 nights

    daily change of wifi login code

    Location, location, location. Nice helpful staff

    Stayed in October 2017

  • Reviewed: 2 October 2017

    • Leisure trip
    • Solo traveller
    • Twin Room Standard
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice hotel central location. Excellent secure underground garage space for motorcycles and cycles.

    Stayed in September 2017

  • Reviewed: 20 September 2017

    • Leisure trip
    • Couple
    • Double Room Standard
    • Stayed 1 night
    • Submitted via mobile

    Welcome by staff at reception. Great knowledge of the area and very friendly.

    Stayed in September 2017

  • Reviewed: 29 August 2017

    • Leisure trip
    • Group
    • Twin Room Standard
    • Stayed 1 night

    Fantastic garage for motorbikes !!

    Stayed in August 2017

  • Reviewed: 29 July 2017

    • Leisure trip
    • Solo traveller
    • Double Room Standard
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in July 2017

  • Reviewed: 26 July 2017

    • Leisure trip
    • Solo traveller
    • Twin Room Standard
    • Stayed 1 night
    • Submitted via mobile

    Ottima location e efficienza dello staff

    Stayed in July 2017

  • Reviewed: 13 July 2017

    • Leisure trip
    • Group
    • Twin Room Standard
    • Stayed 7 nights

    ligging was top

    Stayed in July 2017

  • Reviewed: 28 June 2017

    • Leisure trip
    • Group
    • Triple Room standard
    • Stayed 1 night

    Air con unit was a bit loud

    Great dedicated motorbike garage under the hotel ,staff are brilliant

    Stayed in June 2017

  • Reviewed: 10 June 2017

    • Leisure trip
    • Group
    • Twin Room Standard
    • Stayed 1 night

    secure parking for motorcycles . friendly helpful staff .excellent breakfast

    Stayed in June 2017

  • Reviewed: 30 October 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Excellent breakfast. Late arrival possible.

    Stayed in October 2016

  • Reviewed: 13 October 2016

    • Leisure trip
    • Couple
    • Double Room Standard
    • Stayed 1 night

    all good

    Good stopover in Suza. Nice breakfast included. Parking close by. Centre of town -walking distance to Roman sites, restaurants etc.

    Stayed in September 2016

  • Reviewed: 15 September 2016

    • Group
    • Twin Room Standard
    • Stayed 7 nights

    Friendly staff - Very good breakfest

    Stayed in August 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Group
    • Twin Room Standard
    • Stayed 1 night

    Aircon did not work properly (It runs but does not cool down the room)

    Very friendly staff, nice balkony and good location

    Stayed in September 2016

  • Reviewed: 2 September 2016

    • Leisure trip
    • Group
    • Twin Room Standard
    • Stayed 4 nights
    • Submitted via mobile

    Excellent location, easy reach of train station, cafes, restaurants and shops. Staff extremely friendly and very helpful.

    Stayed in August 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Group
    • Twin Room Standard
    • Stayed 5 nights

    eggs and bacon or boiled eggs would have been nice.

    Stayed in August 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Family with older children
    • Triple Room standard
    • Stayed 1 night

    Room was a little dated

    location, bike storage, staff, shower

    Stayed in August 2016

  • Reviewed: 23 August 2016

    • Leisure trip
    • Group
    • Twin Room Standard
    • Stayed 3 nights
    • Submitted via mobile

    More power in the shower

    Great trip, recommend to cyclists.

    Stayed in August 2016

  • Reviewed: 17 August 2016

    • Leisure trip
    • Couple
    • Double Room Standard
    • Stayed 1 night

    Very helpful staff. Susa is a fabulous little town, and the hotel is very well situated.

    Stayed in July 2016

  • Reviewed: 26 June 2016

    • Leisure trip
    • Couple
    • Double Room Standard
    • Stayed 1 night
    • Submitted via mobile

    Quite expensive for a low season booking

    Very clean - comfortable bed

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 August 2015

    • Leisure trip
    • Couple

    The booking says "Free WiFi", but it expires after a couple of hours of use, at least it works in the rooms.

    Good base for hiking Rocciamelone, very friendly and helpful staff with excellent English skills. They recommended we go to Ristorante Della Torre which is a fantastic restaurant with huge portion sizes.

  • Reviewed: 15 February 2016

    • Leisure trip
    • Couple

    Nothing. Everything was perfect

    Very comfortable. Friendly and helpful staff. Thoroughly recommended

  • Reviewed: 2 August 2015

    • Leisure trip
    • Family with older children

    Clean room and bathroom. Friend and helpful staff. Hotel located in the city center, walking distance from nearby restaurants and shops.

  • Reviewed: 17 April 2015

    • Leisure trip
    • Couple

    Room and decor were somewhat tired. Breakfast OK only.

    Central location, parking, convenient place to stop

There are also 15 reviews without text. These impact the overall review score.

Showing 1 - 36

Guests also reviewed these properties: