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  5. Reviews of NH Napoli Panorama

Reviews of NH Napoli Panorama This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Medina 70, Port of Naples, 80133 Naples, Italy

#109 of 199 hotels in Naples

Guests' Choice

Review Score

Based on 597 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    9.2

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    7.4

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 25, 2024

    9.0
    Good value and location.
    • Leisure trip
    • Couple
    • Standard Double Room with Sea View
    • Stayed 5 nights

    The breakfast was okay, but way too much commotion, banging and scraping of the plates (who wants to see that?) while the staff was clearing the tables and you've just gotten out of bed and are trying to enjoy your breakfast.

    The location was central and made it very easy to get around the city. Great views. Comfy bed. The person that took care of our room, Giuseppina, was wonderful and made us feel very much at home. Front desk staff was tops and made great restaurant suggestions.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    7.0
    Enjoyed my short weekend break but would have been happier if I had a better WiFi network in my room
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    The WiFi signal in my room was very poor and wasn’t able to use it for FaceTime calls although this was OK in the reception on the ground floor.

    The location and view were good. Hotel was also clean with good room service.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Single rooms should come with a warning ⚠️
    • Business trip
    • Solo traveler
    • Standard Single Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Every so often, without altering my search criteria, I get a small single room with a single bed as a solo traveller. These beds/rooms should not exist in hotels like this and certainly if one is allocated to a guest it should be made clear at check in. 99% of the time I get what I think I have paid for, a double room for solo occupancy. I did not challenge this because I was very tired, check in took so long and I was so far up the building that asking for an exchange was just beyond convenient, I add these check mistakes to my list of hotels that I won't visit again.

    The view, nothing else.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    -No parking of the hotel, have to arrange it yourself with local parking houses -Room was hot🥵 despite leaving with the key card and setting the thermostat off (windows open!!!)

    -Walking distance to the city centre -Splendid view over the harbour (had a sea side room)

    Stayed in February 2024

  • Reviewed: February 18, 2024

    7.0
    Nice enough hotel but needs better WiFi.
    • Leisure trip
    • Group
    • Family Adjoining Room with Extra Bed (5 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    Terrible to non- existent WiFi in the room. Small bathrooms with very little space for guests to put own toiletries bags. Not the fault of the hotel but the area isn’t great. Fabulous booked taxi service for the airport.

    Clean hotel, rooms simple but excellent housekeeping service. Staff helpful when we were initially given the wrong rooms. Good choice for breakfast included.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    9.0
    I'd like to stay here again
    • Leisure trip
    • Solo traveler
    • Standard Single Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    n/a

    Very convenient location, clean facility, kind staff, great view, very comfortable stay,

    Stayed in February 2024

  • Reviewed: February 7, 2024

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Wifi

    VIEW

    Stayed in February 2024

  • Reviewed: February 6, 2024

    8.0
    Center area
    • Business trip
    • Group
    • Superior Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Good location

    Stayed in February 2024

  • Reviewed: December 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Family Adjoining Room with Extra Bed (5 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast could be improved

    Location is perfect close to everything. 20-minute walks.

    Stayed in December 2023

  • Reviewed: December 12, 2023

    9.0
    Lovely place, will definitely recommend!!!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The heater in the bathroom was not working, asked the cleaning lady to inform the maintenance but it was not fixed

    Personnel is extremely kind and professional. Antonio the maitre and Anna the waitress were amazing!!!

    Stayed in December 2023

  • Reviewed: December 10, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights

    Entrance for disabled! Breakfast nothing special.

    View - TOP! Room for disabled with separated bathroom.

    Stayed in November 2023

  • Reviewed: December 8, 2023

    8.0
    Average stay
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleanliness was lacking. The bathroom was not very clean , there were stain marks in shower area , on pot. Had to call housekeeping to clean even though they had already cleaned our room. Restaurant/ bar is understaffed and it takes forever to get a drink or food!

    Big rooms , great sea view. Excellent breakfast.

    Stayed in November 2023

  • Reviewed: November 15, 2023

    8.0
    Good place and excellent location.
    • Business trip
    • Solo traveler
    • Standard Single Room with City View
    • Stayed 1 night

    There are not a swimming pool and spa

    the restaurant and room

    Stayed in October 2023

  • Reviewed: October 25, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Family Triple Room with City View
    • Stayed 2 nights

    Great hotel, but our room bit more used than it appeared in pictures.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    7.0
    Pleasant stay with attentive attendance
    • Business trip
    • Couple
    • Standard Single Room with City View
    • Stayed 5 nights

    No access ramp at the entrancea

    QUITNESS inside the hotel. Good LOCATION. Kind STAFF

    Stayed in October 2023

  • Reviewed: October 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    We had a room on the 26th floor. The lift sometimes made us uncomfortable as it would tremble while moving up/down.

    The staff gave us an upgrade to a Superior XL room, so the room was pretty spacious. Bathroom was clean and houskeeping was done daily.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    9.0
    Nice hotel from all aspects
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    All

    Stayed in October 2023

  • Reviewed: October 5, 2023

    8.0
    Great location great stay
    • Leisure trip
    • Family with young children
    • Family Adjoining Room with Extra Bed (5 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing The staff will help if you ask but done go out of the way The do offer consige services and you would only know if you ask

    Excellent location Great room new clean Comfortable beds Good breakfast large assortment

    Stayed in October 2023

  • Reviewed: October 3, 2023

    8.0
    Top location with a view
    • Leisure trip
    • Couple
    • Standard Double Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Little window in the room with great view but a but too small

    Good staf of employees and cleannes

    Stayed in October 2023

  • Reviewed: October 1, 2023

    9.0
    Recommended, friendly staff and great location.
    • Leisure trip
    • Family with young children
    • Family Room with Sea View (3 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect location, walkable to the city and spacious room for family of 4 with 2 separate bedrooms. Friendly staff.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    9.0
    Great place to stay to catch tours to the major sites.
    • Leisure trip
    • Couple
    • Standard Double Room with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Full service hotel. Friendly staff.

    Stayed in September 2023

  • Reviewed: September 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Great view and comfortable beds, pleasant staff

    Stayed in September 2023

  • Reviewed: September 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Pricey

    Great location and staff were great

    Stayed in September 2023

  • Reviewed: August 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice hotel, very central and good location for a short stop in Naples. The gym was good to have also

    Stayed in August 2023

Showing 1 - 25

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