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Reviews of NH Orio Al Serio This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Portico 75, 24050 Orio al Serio, Italy

#11 of 24 hotels in Orio al Serio

Guests' Choice

Review Score

Based on 2120 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    7.6

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 27, 2024

    8.0
    Great location, & instructions on how to get there from the airport. Lovely room, clean & spacious.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Location

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Very convenient to take a flight in Bergamo
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast good but not superb

    Very close to the Bergamo airport. Shuttle each 30 min. Room comfortable

    Stayed in March 2024

  • Reviewed: March 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    The restaurant is seriously overpriced and the shuttle only runs early morning.

    Basic, typical airport hotel. Clean with comfortable beds. Very nice helpful reception staff.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There should be a shuttle service from the airport. The existing service is very limited. Spent an exorbitant amount to reach the hotel from the airport which is just a few

    Proximity to the airport. It's a short walk if you know the area.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    Convenient location
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    The terribly long detour walk to the airport. We did not receive a booked wake-up call. We were informed afterwards by reception that they did in fact ring twice, but our room telephone did not ring. Also it was a very expensive hotel.

    No concerns about reaching the airport on time for a very early flight. Very quiet room. Pleasant and helpful staff.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Good short stay
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    Good hotel near to the airport.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was very warm. Had both windows open and still too hot. Air conditioning only went down to 21°C.

    Location next to airport

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    It’s’ ok
    • Leisure trip
    • Solo traveler
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The cost

    Close location to the airport Bergamo

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    the room had a little bad air

    Next to airport and silent rooms. Big beds, and spacious bathroom.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    A lovely hotel near the BGY airport
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    Maybe there could have been some more things at disposal in the room, like slippers or a vanity kit.

    The location was particularly great as it is close to the BGY airport. The room was clean and comfy, and so was the bathroom. The breakfast was nice, although the food selection was not humongous. People with a sweet tooth should be happy with the dessert selection.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    the room needed some air, needed some more cleanliness for my liking

    One thing we always do when we check in and get our keys is, have a drink of water, so we opened the fridge, only we found someone left their food there and they didn't clean it Going downstairs to the reception we told them about the incident and they gave us some drinks from their fridge for free and the staff was super super nice

    Stayed in March 2024

  • Reviewed: March 5, 2024

    8.0
    Functional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Slow checking late night, no urgency, tiered

    Next to shopping centre, not far from airport

    Stayed in February 2024

  • Reviewed: March 4, 2024

    8.0
    Very handy for the airport but that is reflected in the price for an average sized hotel room.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    For us personally the minimum 21 degrees on the air conditioning was too high.You can open the window but like i said previously youre 100 metres from the airport

    Approximately 100 metres from the airport so we were able to walk there.Adequately sized room with friendly staff.Nice breakfast with gluten free options.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    Convenient airport hotel
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not really geared for families. Would expect interconnecting rooms. Expensive restaurant

    Very near airport, 12pm check out, nice rooms, great breakfast

    Stayed in February 2024

  • Reviewed: February 19, 2024

    9.0
    It served a purpose of needing a bed for the night. A nice hotel but not worthy of the cost.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The price. Was on an unexpected night stop here after flight disruption and only in the room from 2300-0800. €170 is too expensive for an ‘airport hotel’ that doesn’t offer 24hr room service, has a bar/restaurant open. No USB ports in room. No milk/creamer for a cup of tea in the morning.

    Closeness to airport. Big beds. Toiletries in the bathroom. Staff.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    9.0
    Closest to airport
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Still, have to walk 15 min and transfer was fully booked so I could chose only taxi option or 15 walk

    Location near the airport

    Stayed in February 2024

  • Reviewed: February 17, 2024

    9.0
    Excellent location, wonderful staff despite temporary inconvenience from the redelooment works.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Really unfortunate that the redevelopment works at the airport , make the hotel so difficult to access.

    Really handy near the airport , perfect for early morning flights. Very well thought up and caring of the hotel management to send walking directions from the airport well in advance of check in.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No bar for a drink at 10.30pm

    Good location for airport and massive shopping centre

    Stayed in February 2024

  • Reviewed: February 14, 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The water in the bath was not hot enough, in addition we had to pay for the shuttle.

    The location, it was very close to the airport.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    Airport. Very good location. Direct access to huge shopping mall.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    7.0
    Short and sweet, convenient but not quite up to expectations
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast, shuttle to airport not available

    Poor breakfast, we were promised gluten free options but no signage or advice and only a few dry crackers no gf bread

    Stayed in February 2024

  • Reviewed: February 5, 2024

    8.0
    avarage
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night

    The reception was full due to the collection of a ridiculous organization that I could not understand. The officer, who said he would look into the ban, answered a subsequent phone call. He continued talking on the phone for 10 minutes without being bothered in the slightest by keeping me waiting. I think it was a new person who finally came to shift change, he came to my aid and I was able to check in.

    quite enough

    Stayed in January 2024

  • Reviewed: January 29, 2024

    7.0
    Ok for a night before or after the flight.
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I could be picky as for 4 star hotel, the toilet wasn’t perfectly clean but in general Room was good without major issues to complain about. It’s just the walk from airport that was a nightmare for me because i went at midnight. You need to go 1 km through some dark places, huge carpark with homeless people hanging around and then through a dark tunnel🫣 I was scarred to death… it wasn’t an issue during the day, but I should have taken taxi at night

    Close to the airport, room was exquipped with everything I needed, nice surprise was gel for intimate hygiene, I never found it before in hotels 👍 Had really everything I needed.

    Stayed in January 2024

  • Reviewed: January 24, 2024

    7.0
    Good for one day stay.
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    In our room wifi was very very low, was difficult to work. Reception - few people was there, but worked only one. A lot of people had to wait for check in. We stay before and everything was ok, but now unfortunately was so so.

    Good location near airport and big shopping center.

    Stayed in January 2024

Showing 1 - 25

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