Very small room, smell in bathroom

Location was good. Staff very helpful.

Stayed in April 2024

Accessibility may be limited due to the lack of an elevator and the setting of the hotel on the first and it's rooms on the second floor.

The hotel is ideally located behind St. Mark’s Square, making it easy to reach any of the city’s attractions. It offers cozy rooms faces a bustling narrow street furnished in Venetian style. The recently renovated contemporary bathroom was a pleasant surprise. The staff were friendly and helpful. A welcoming bottle of Champagne was in our room upon arrival. A cute, charming, large cat usually stays on the staircase, ‘safeguarding’ the hotel.

Stayed in April 2024

room was small but cant do anything about that. the location of the hotel and fact it was quiet more than made up for fact room was small

Fantastic location close to everything. Room was small but clean and v quiet

Stayed in March 2024

Could of used a small mini bar, the shower was very small like a capsule

Central location, private, very Venetian

Stayed in March 2024

Nothing

Location was fantastic, right in the centre which meant it was easy to pop in and out when needed.

Stayed in February 2024

1. I couldnt close the curtains. I tried my best but they shut only one fourth of the way. I am used to being in complete darkness when I sleep so I had to wake up early as the room was bright early in the morning. I tried my best to fix the curtains but they just wouldn’t move. 2. No phone in the room

Very central. Wonderful staff especially the ladies at the counter. Great breakfast. I needed a phone charger and was provided with one. Also on my last day I mistakenly broke a few bowls but they didn’t charge me anything which was so generous of them. Will definitely stay here again on my next trip. Regards to Elnora and Anne.

Stayed in February 2024

Friendly and supportive staff

Location was excellent

Stayed in February 2024

In the room was cold, the heating turned on and off by itself, they took away the towels, but they didn't bring a new and there was no reception…

Location is great

Stayed in January 2024

Like most such places: quite an old building, doesn't feel like a true hotel.

I got a good offer (reserved in advance), excellent location, backyard view (quiet), decent size room.

Stayed in December 2023

Location is ideal and staff were lovely.

Stayed in November 2023

Room really only big enough for 2 people, no room with the 3rd bed in there

Location is amazing and staff very friendly and helpful

Stayed in December 2023

I got a room by the stairwell which was very noisy and also I don’t think I got the “bigger” room I originally booked. Also the heating wasn’t working properly and I was freezing.

Location and the decor

Stayed in December 2023

The small room is really too small. No tee kettle. And narrow stairs

Grate location, friendly personal, authentic hotel

Stayed in December 2023

Being so centrally located, it’s inevitable that you will hear noise from passers by and adjacent businesses in the early hours.

My wife and I were celebrating our wedding anniversary and as soon as the staff realised this, they brought a bottle of Prosecco up to our room. Breakfast was a simple continental selection but all delicious. Nothing was too much trouble. We requested some decaf coffee to they gave us a brand new jar for us use at breakfast and in our room. Whiskey, the famous model cat, was a welcome addition and made it feel like home from home!

Stayed in November 2023

Quirky

Friendly services

Stayed in October 2023

-

The location was perfect, very close to San Marco. The restaurant of the hotel is serving excellent food selection for dinner. Many thanks to reception personnel for the kindness! They had helped us with flexibility for the breakfast.

Stayed in October 2023

stairs

Stayed in September 2023

Wifi was a little bit slow in the room.

Amazing breakfast with a lot of choices. Great location, friendly and pleasant staff. Size of the room was sufficient, there was 3 of us. No fridge in the room, but there was a lot of good restaurants and food stores around.

Stayed in October 2023

Shower was a little small

The convenience of the hotel

Stayed in September 2023

It was lovely

Very central

Stayed in October 2023

A very cosy room. The bed was very firm.

Location, very central to Piazza San Marco. Very helpful staff.

Stayed in October 2023

Breakfast

Interior , location

Stayed in September 2023

Staff were very helpful, even though there was no elevator they offered to bring up. Our heavy bags just felt uncomfortable because our staff member seem to be a really young girl and our bags were over 25 kg. The hotel was beautiful and gave a very vintage feel, but the rooms were much Than what was pictured on the website. We were slightly disappointed with the size our first night there we had no hot water. This was quickly fixed the next day. 

The location was good, and the staff were very helpful. Breakfast was quite good as well. 

Stayed in September 2023

Easy check in process, always staff around to answer questions. Great breakfast offering. Very central

Stayed in September 2023