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Reviews of Novotel Caserta Sud 4 stars

S.S. 87 Sannitica Km 22.600, 81020 Caserta, Italy

#36 of 52 hotels in Caserta

Guests' Choice

Review score

Based on 769 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.7

  • Location

    7.8

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    7.3

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Showing 1 - 18

  • Reviewed: 19 October 2017

    7.9
    Happy with my stay
    • Leisure trip
    • Solo traveller
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 2 nights

    Pool plus activity around it seemed non-existent Parking was bureaucratic Leaving the motorway and getting to the hotel was challenging - road works did not help.

    Convenient for the town.

    Stayed in September 2017

  • Reviewed: 29 August 2017

    5.0
    so pleased this was just a stop over
    • Leisure trip
    • Couple
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 2 nights

    This is definitely not a five or four star hotel . The carpet in our room was filthy ,hole punched in the bathroom door . We only had 1 drink in the bar as had to have it charged to the room . Go to the shop 2 mins away and get 4 drinks for the price of 1!!!! we stayed in more expensive areas of Italy after leaving here and paid much less for the drinks ! There is a computer for guests to use unfortunately NOT ONE of the staff new the password!

    the pool

    Stayed in August 2017

  • Reviewed: 21 August 2016

    5.8
    Staff very friendly, and good coffee!
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 8 nights
    • Submitted via mobile

    Pool area way too small, for the size of the hotel 15 sunbeds are unacceptable, air con we asked to be repaired and we were told it had been fixed but it hadn't, was really loud so had to have on a low level... lucky it wasn't too hot at night.

    Staff very friendly, and good coffee!

    Stayed in August 2016

  • Reviewed: 9 June 2018

    6.3
    Location
    • Business trip
    • Solo traveller
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    Badly maintained hotel. The worst in terms of upkeeping I have come across after having stayed in many Novotels

    Location

    Stayed in June 2018

  • Reviewed: 30 May 2018

    2.5
    Everything.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Everything.

    Stayed in May 2018

  • Reviewed: 18 May 2018

    6.7
    Sala meeting
    • Business trip
    • Solo traveller
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    Camera

    Sala meeting

    Stayed in May 2018

  • Reviewed: 26 December 2017

    8.3
    Day use
    • Leisure trip
    • Couple
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    Mancanza di pantofole usa e getta

    L' asciugacapelli e le lampade

    Stayed in December 2017

  • Reviewed: 17 July 2017

    8.3
    It was a great choice for spending a night on the road...
    • Leisure trip
    • Group
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 1 night

    It was a great choice for spending a night on the road -clean comfortable rooms and polite staff. Placed on a central road and easy to find.

    Stayed in July 2017

  • Reviewed: 11 July 2017

    7.1
    Everything was fine, but we were only staying for one night...
    • Leisure trip
    • Couple
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 1 night

    Everything was fine, but we were only staying for one night on our way back home.

    Stayed in July 2017

  • Reviewed: 24 April 2017

    4.6
    Caserta business trip
    • Business trip
    • Couple
    • Superior Room with 1 Double Bed and Sofa (2 Adults)
    • Stayed 1 night

    Inaccurate carpet and cleaning conditions in general for a hotel of this category

    Welcoming and general staff approach

    Stayed in April 2017

  • Reviewed: 24 September 2016

    7.9
    Great spot Great staff
    • Leisure trip
    • Family with older children
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 11 nights
    • Submitted via mobile

    Air con a little noisy

    Staff were fantastic

    Stayed in August 2016

  • Reviewed: 4 September 2016

    10
    Would definitely stay again.
    • Leisure trip
    • Couple
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    Staff were very helpful particularly the man in charge of restaurant.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 April 2015

    3.8
    Wifi connection acceptable and PC and printer facility at...
    • Leisure trip
    • Couple

    The room, and the furniture is outdated .. Needs major renovation.. This experience was disappointing

    Wifi connection acceptable and PC and printer facility at reception

  • Reviewed: 3 January 2015

    7.9
    It was very difficult to find the hotel, because the address...
    • Leisure trip
    • Solo traveller

    It was very difficult to find the hotel, because the address in booking.com is incorrect. We called to the hotel and the lady told us correct address which was different from the one mentioned in booking.com. It took us an hour to find the hotel. Please correct the address info.

  • Reviewed: 17 March 2016

    6.3
    very kind staff
    • Business trip
    • Solo traveller

    one lift for all the hotel not enough. Was broken but they should repair immediately. Restaurant too much expensive

    very kind staff

  • Reviewed: 17 January 2016

    9.6
    Standart Novotel doesn't surprise you.
    • Leisure trip
    • Group

    Standart Novotel doesn't surprise you...Helpful and friendly staff, clean, comfortable rooms. Good for value.

  • Reviewed: 22 July 2015

    5.4
    The area arround the hotel is not the best one.
    • Leisure trip
    • Family with older children

    The area arround the hotel is not the best one... at night better not go out.

  • Reviewed: 18 June 2015

    7.5
    The restaurant food was excellent value.
    • Business trip
    • Solo traveller

    Bedrooms are a bit basic

    The restaurant food was excellent value.

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 18

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