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Reviews of Novotel Genova City 4 stars

Via Cantore 8/C, 16126 Genoa, Italy

#72 of 92 hotels in Genoa

Guests' Choice

Review score

Based on 1442 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    7.1

  • Facilities

    7.2

  • Staff

    7.8

  • Value for money

    6.7

  • Free WiFi

    7.5

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Showing 1 - 75

  • Reviewed: 10 July 2018

    6.7
    Satisfied
    • Leisure trip
    • Couple
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The pool hours are short 10-19hrs which defeated the purpose of staying in a hotel with a pool. Lift was broken which was unusual as we used the service lift and corridors. Not close enough to the city to walk but close to drive

    Great room.

    Stayed in July 2018

  • Reviewed: 1 June 2018

    9.2
    Very friendly staff- the barman was really pleasant.
    • Leisure trip
    • Couple
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The view from the room was a bit ‘industrial’. Think spaghetti junction- this is probably just because of the Genoa landscape though.

    Very friendly staff- the barman was really pleasant. Very conveniently located for driving links- we drove to the aquarium and Portofino from the hotel and found getting to both very straightforward. Nice, clean rooms with A/C

    Stayed in May 2018

  • Reviewed: 13 May 2018

    5.0
    the view from the hotel,the rooms has big enough
    • Leisure trip
    • Family with young children
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The pool it wasn't available and. no information about this, the food it wasn't good and poor diversity,replenish of the food not on time

    the view from the hotel,the rooms has big enough

    Stayed in May 2018

  • Reviewed: 2 May 2018

    7.1
    The location near the bus station and not so far from town...
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    F&B staff, restaurants ambience.

    The location near the bus station and not so far from town center. Friendliness of the reception staff. Rooms size.

    Stayed in May 2018

  • Reviewed: 1 May 2018

    6.3
    Location, comfortable bed
    • Leisure trip
    • Group
    • Superior Triple Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Big problems with the elevator, it was too busy and small. The elevator arrives already full, and it takes much time to simply go down. Unfortunately, the staircases are closed, so there is no alternative. Also necessity to validate the parking ticket at the reception every time one goes out by car, it also takes some additional time.

    Location, comfortable bed

    Stayed in April 2018

  • Reviewed: 21 April 2018

    2.5
    Everything was a disaster!
    • Leisure trip
    • Family with young children
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Everything was a disaster! Location out of city...old hotel...terrible bathroom...old bed sheets...small rooms...uniterested ans not motivated staff...

    Stayed in April 2018

  • Reviewed: 11 April 2018

    5.0
    Not good!!!
    • Leisure trip
    • Couple
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The bathroom needs a total renovation! Parking extra money on the spot. Air conditioner doesn't work. The breakfast very poor choice. Very expensive.

    We liked only the position and the view from the window.

    Stayed in April 2018

  • Reviewed: 2 January 2018

    6.3
    Good location and comfortable room but watch out for AccorHotels program registration
    • Group
    • Superior Triple Room with Sofa Bed
    • Stayed 1 night

    The staff person at check-out used my personal e-mail to sign up at the AccorHotels program and create my profile without my permission or giving me any type of information. I'm trying to cancel my registration but it isn't easy to get out from the AccorHotels community

    Wide and clean room, comfortable bed. Good location near to the highway and well served by bus with destination town center

    Stayed in January 2018

  • Reviewed: 24 November 2017

    7.1
    Overall, not too bad, and was only there for the night.
    • Business trip
    • Solo traveller
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Bathroom very tired looking. Hot water could have been hotter and more pressure rqd.

    Staff very helpful. Bar nice, resto good. Room fine. WiFi good.

    Stayed in November 2017

  • Reviewed: 19 October 2017

    6.3
    Somewhere to lay your head, that's about it
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    It was very basic. The free wifi didn't work. The hotel needs a facelift.

    Check in and out was prompt. Staff were friendly organised a taxi for us.

    Stayed in September 2017

  • Reviewed: 19 September 2017

    5.8
    i don't like to visit again
    • Business trip
    • Solo traveller
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 3 nights

    No iron machine available and when ask for that they proposed to do my ironing work in the entrance of the left in open area in the 3rd floor "very Strange"

    Stayed in August 2017

  • Reviewed: 18 September 2017

    5.4
    good beds.
    • Business trip
    • Solo traveller
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 1 night

    the shower was not so clean. hairs visible. the whole rooms and hotels need to be renovated. too small parking slots. very basic breakfast. bad coffee automatic machines with instant coffee.

    good beds. Window insulation good.

    Stayed in September 2017

  • Reviewed: 23 August 2017

    3.8
    Uncomfortable and dirty
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The whole pool area was filthy. The manager said it was cleaned everyday however the grime was all over plus cigarette butts lay all over and when you walked your feet were black. They would "investigate" but did nothing. The pool lifeguard said he did not cleaned because he was not paid enough and it was not his job . The cleaned admitted they did not cleaned everyday like the manager said. This is the worst novotel I have ever been in and also ranks as probably take dirtiest hotels ! Lucky for novotel I lost the photos else they would have been posted !

    Stayed in August 2017

  • Reviewed: 22 August 2017

    5.4
    The pool area is what makes this hotel worth the price according to us.
    • Group
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 2 nights

    AC facilities in the room. The AC was only pushing out warm air no matter if you turned down to 10 degrees to keep the room cool and able to sleep in durin the night. There were hardly anyone present in bar when we wanted to order. Restaurant food wasnt that good either.

    Clean pool and reception staff was very friendly and helpful. The pool area was Nice and Clean and the breakfast was good. Very friendly staff in the restaurant too.

    Stayed in August 2017

  • Reviewed: 10 August 2017

    9.2
    Great Hotel for a stopover, excellent staff members Gaetano...
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    The hotel was not in the best area, but the service made up for it.

    Great Hotel for a stopover, excellent staff members Gaetano and Alessio made us feel very warm and welcome!Thank you.

    Stayed in August 2017

  • Reviewed: 10 August 2017

    8.8
    Very good location with secure parking, right at the port
    • Leisure trip
    • Family with young children
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 1 night

    Wonderful treatment at the hotel desk, we came in very early in the morning and the lady at the desk was helpful in having us get an early check-in to our room without any additional cost, due to the little baby.

    Stayed in July 2017

  • Reviewed: 7 August 2017

    5.4
    Look for something else.
    • Leisure trip
    • Solo traveller
    • Superior Triple Room with Sofa Bed
    • Stayed 1 night

    -It does not met Novotel standards, it should rather be an IBIS.... -The bath was in very bad condition in the bathroom -All the hotel need a renovation... -The pool is quite small and so easily full. It's is closing at 7pm...

    -Staff is nice

    Stayed in August 2017

  • Reviewed: 7 August 2017

    7.1
    By the very frequent public transport we could go into the...
    • Leisure trip
    • Couple
    • Superior Triple Room with Sofa Bed
    • Stayed 2 nights

    Even though there was a "no diving" sign at the swimming pool, the lifeguard didn't care when children were jumping in the swimming pool.

    By the very frequent public transport we could go into the city within minutes. Great parking garage under the hotel.

    Stayed in August 2017

  • Reviewed: 5 August 2017

    5.8
    The room is tiny.
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The room is tiny. When you open a suitcase, you can't move around. Breakfasts were rather poor - no vegetables, it took a while for personnel to bring the food in (and sometimes they just didn't do it - we had a glimpse of pancakes in the first day and they were never brought out again. Also, there were long lines to get breakfast if you aren't sn early bird. The room overlooks the port - so it's noisy if you open a window.

    Stayed in August 2017

  • Reviewed: 21 July 2017

    5.8
    Never Novotel
    • Business trip
    • People with friends
    • Superior Triple Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    They could not create a solution for another room that I reserved for my colleague Miss Olida Ozlem Balikci. For me it is a confiscating of money by getting thevadvantafe of the terms & conditions. The the front desk manager and supposing the GM are not guest friendly. The basin in the bath room need unclogging. It is not acceptable for a 4 star hotel. Not even a bottle of water was there in the room for a courtesy:-(((

    The bed.

    Stayed in July 2017

  • Reviewed: 17 July 2017

    10
    Wouldn't expect any less from a Novotel
    • Leisure trip
    • Solo traveller
    • Executive Room with Double Bed and Sofa
    • Stayed 2 nights
    • Submitted via mobile

    Room was a very decent size and the bed was very comfy. Hotel is just off the highway and a short walk from the city centre. There are not a lot of food options nearby, although there is a supermarket within a five minute walk away at the cruise terminal. Breakfast spread was great too and was food was regularly replenished.

    Stayed in July 2017

  • Reviewed: 12 July 2017

    7.9
    O.k. for overnight stay to the ferry
    • Leisure trip
    • Couple
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 1 night

    Location wouldn't be nice for a town visit. Breakfast startet at 7 - even if the regular ferries to Corsica are starting early in the morning. So we couldn't use it...

    Booked the hotel for one night because it is close to the ferry port. (Our ferry left at 8.30 a.m. - the location itself is not very attractive, directly aside big through streets, with a lot of traffic - incl. regular busses) The room was decent, but as we needed 3 sleeps, it was packed with a second fold-up bed.

    Stayed in July 2017

  • Reviewed: 12 July 2017

    6.7
    Average
    • Leisure trip
    • Couple
    • Superior Triple Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I booked a room with a bath, which we did not get. The food quality was not worth the price.

    The fact that it has a swimming pool, friendly staff and the breakfast.

    Stayed in July 2017

  • Reviewed: 1 June 2017

    7.5
    Just stop and sleep for 1 night during business trip
    • Business trip
    • Solo traveller
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 1 night

    Wifi not so performing, narrow parkings. Swimming pool not available yet (minor).

    Good location with easy access from highway and internal parking. Fast check-in and check-out.

    Stayed in May 2017

  • Reviewed: 27 May 2017

    10
    Good hotel for the price
    • Leisure trip
    • Couple
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 2 nights

    Lack of dining and room service facilities

    Room and bed very good, view not so hot, but acceptable seeing we only used the room for sleeping. Complimentary breakfasts downstairs was excellent. Only criticism was that there were no meals (evening dinner) or room service snacks available when we arrived, and the nearest external restaurants were quite a long way away from the hotel. So, on our first night, we went to bed hungry.

    Stayed in May 2017

  • Reviewed: 24 October 2016

    10
    Great location
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    My family and I enjoyed our stay at the hotel. It has a great location. It is also near downtown area and mainly the cruise port. We also liked morning breakfast. Thumbs up for this hotel.

    Stayed in October 2016

  • Reviewed: 19 October 2016

    10
    A nice place to stay in Nervi!
    • Leisure trip
    • Couple
    • Superior Double Room with Sofa Bed (2 Adults)
    • Stayed 1 night

    I was able to check in early. The desk manager helped me carry my bags and then he recommended great places to walk and visit in Nervi. The hotel is beautifully located and the people that work there and the service are excellent. I would definitely stay there again!

    Stayed in September 2016

  • Reviewed: 9 October 2016

    6.3
    Quick overnight in Genova
    • Leisure trip
    • Couple
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 1 night

    Rooms need bit more attention & renovation.

    Parking Garage below building, good breakfast. 200m away from the hotel excellent place for dinner, ask from hotel staff. Business hotel, in industrial area few km away from the Genova city but excellent for just overnight stay.

    Stayed in October 2016

  • Reviewed: 30 September 2016

    7.9
    Helpful staff and great restaurant
    • Leisure trip
    • Couple
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    Tea or coffee facilities in the room would be nice. Also, replace the plastic cups in the room. They split very easily.

    Helpful staff and great restaurant

    Stayed in September 2016

  • Reviewed: 28 September 2016

    7.1
    Hotel was clean and staff friendly.
    • Leisure trip
    • Couple
    • Superior Double Room with Sofa Bed (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was chaos. Breakfast room was too small versus rooms in hotel. People had to take line and wait 5-10 minutes before table(s) was free. Then you had to wait that waiter brings you fork, knife and tissue and actually once I went inside to kitchen to get ones... Food was okay.

    Hotel was clean and staff friendly. It took 30-40 minutes to get centrum by walking. Metroline was 5-10min walking, we used that.

    Stayed in September 2016

  • Reviewed: 25 September 2016

    5.4
    Bad erea
    • Leisure trip
    • Couple
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    The erea was really unpleasant especially if u want to walk alone. Industrial erea. View to otostrade 2 meters from the window. Very expensive conaidering location. Bad coffee in breakfast.

    Great shower.

    Stayed in September 2016

  • Reviewed: 23 September 2016

    6.3
    Not best value for money
    • Leisure trip
    • Couple
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 2 nights

    Not very clean small room, in the bar one of the bottles of water was open, that made us think that someone's been there, and the staff didn't clean after them very well. The swimming pool works only several hours, unfortunately, we couldn't get there in the evening. There were no vegetables at the breakfast. Comparing to other Novotel hotels (e.g. in Moscow), this one has a lot to improve.

    Sound poof windows, nice staff, good Wi-Fi connection

    Stayed in August 2016

  • Reviewed: 15 September 2016

    7.5
    Check-in was welcoming and didn't have to wait too long...
    • Leisure trip
    • Couple
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 1 night

    Breakfast wasn't included in the price. Also location of the hotel required a taxi to get there.

    Check-in was welcoming and didn't have to wait too long for key to our room.

    Stayed in September 2016

  • Reviewed: 28 August 2016

    3.8
    Apparently 4* we would disagree!
    • Leisure trip
    • Couple
    • Superior Double Room with Sofa Bed (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Room was tired and in places dirty. See photos Breakfast was poor and was not as advertised on any of the posters or booklets in the hotel. See photos of advertised breakfast Staff were efficient but officious and showed obvious displeasure when we asked for a printed receipt.... Not what you'd expect. Poor hotel..... We won't use it again. In fact this will probably put us off staying at any Novotel in future! Does not live up to its rating or promise at all

    Fairly close to Genoa

    Stayed in August 2016

  • Reviewed: 20 August 2016

    8.8
    Nice hotel on the edge of the rough city
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Pool was a bit small but liked it anyway due to the fact nobody was there to use it.

    Staff is very nice and proffessional. Parking in the same building. Just far enough from city centre.

    Stayed in August 2016

  • Reviewed: 19 August 2016

    7.5
    Excellent staff, good breakfast, clean room.
    • Leisure trip
    • Couple
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 3 nights

    When we arrived the cold water was not functional and also the toillet. This issue was fixed in the evening.

    Excellent staff, good breakfast, clean room. Parking.

    Stayed in August 2016

  • Reviewed: 18 August 2016

    3.3
    Never again !!!
    • Leisure trip
    • Group
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    Old and dirty hotel It's not a 4 stars hotel at all!!!! Maximum 3 !! Breakfast was terrible! Not enough food , long line to the single coffee machine! Guests have to stay long time in a long line to get place!! Service staff was sleeping ! The lobby bar was with out bar attendant most of the time.

    Nothing good !

    Stayed in August 2016

  • Reviewed: 12 August 2016

    5.4
    Good hotel but only when there aren't many guests
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Definitely unprepared to big flow of people: breakfast very confused in a meeting room (cups, fruit, juice missing for long time), no control at the breakfast, no control at parking, long queue at elevators and rececption...

    Kind staff and quiet rooms

    Stayed in August 2016

  • Reviewed: 5 August 2016

    5.4
    Anything
    • Leisure trip
    • Couple
    • Superior Triple Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The location is terrible. The room wasn't really clean. The whole facility was somehow disgusting. Breakfast miserable. Rather pay a bit more for something better.

    Anything

    Stayed in July 2016

  • Reviewed: 2 August 2016

    7.9
    good for short stay..nice pool for quick dips small hotel.
    • Business trip
    • Solo traveller
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    Hotel is in Dodgy area..a bit gritty and old. Too close to freeway.

    Lovely, courteous, helpful staff..great bartender..good bar and good aperitif hour. Pretty central to old town and attractions.Hotel is off main freeway and is the area/location is dodgy area but the bus stop is close.Rooms pretty sound proof..cant hear cars or hugway noise too much. Pool is decent for what it is and great to cool down in.goid for business travel and overnight stay.

    Stayed in July 2016

  • Reviewed: 19 July 2016

    3.8
    Not worth for the money it costs.
    • Leisure trip
    • Family with older children
    • Superior Triple Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning in the first room didn't work. Luckily we manage to change room for working one. Hotel restaurant was dissapointment; expensive and not worth it. During breakfast there were a long queue to get in and when we did, many of the dishes were finished.

    Parking in the same building.

    Stayed in July 2016

  • Reviewed: 3 July 2018

    5.4
    Enough parking slot
    • Leisure trip
    • Family with young children
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Facility was limited ( lift didn’t work)

    Enough parking slot

    Stayed in July 2018

  • Reviewed: 25 June 2018

    7.1
    It’s ok for one night.
    • Family with young children
    • Superior Triple Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Room is very, very dusty. I think vacuum cleaner wasn’t there for weeks.

    Breakfast is good

    Stayed in June 2018

  • Reviewed: 21 June 2018

    10
    Was easily accessible from the motorway!
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Was easily accessible from the motorway! Clean, very quiet rooms overlooking the docks.

    Stayed in June 2018

  • Reviewed: 9 June 2018

    6.3
    Nothing particular, average hotel
    • Business trip
    • Solo traveller
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Expensive parking and expensive breakfast

    Nothing particular, average hotel

    Stayed in June 2018

  • Reviewed: 9 June 2018

    10
    Great hotel for cruise stay over.
    • Leisure trip
    • Couple
    • Superior Triple Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Tiles around pool needed cleaning

    Great restaurant and bar Location Pool Friendly staff

    Stayed in June 2018

  • Reviewed: 1 June 2018

    7.9
    good value for money
    • Business trip
    • Solo traveller
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    nice hotel but a bit far from center

    Stayed in May 2018

  • Reviewed: 28 May 2018

    5.0
    Fine location
    • Leisure trip
    • People with friends
    • Superior Triple Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The elevator and floor should get better clean

    Fine location

    Stayed in May 2018

  • Reviewed: 22 April 2018

    8.3
    It’s perfect for a few days.
    • Couple
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Hot good was warmish! Not enjoyable.

    All good.

    Stayed in April 2018

  • Reviewed: 19 February 2018

    10
    Everything
    • Business trip
    • Solo traveller
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfasts

    Everything

    Stayed in February 2018

  • Reviewed: 17 February 2018

    5.8
    hotel needs a comprehensive renovation, now is 2 or 3 star hotel not 4
    • Business trip
    • Solo traveller
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 2 nights

    all except the location and staff

    only the location

    Stayed in February 2018

  • Reviewed: 11 February 2018

    7.1
    Not bad, can be better
    • Leisure trip
    • Family with young children
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 1 night

    The Staff

    The Location

    Stayed in February 2018

  • Reviewed: 6 February 2018

    7.1
    Comfortable bed.
    • Leisure trip
    • Couple
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Irregular provision of amenities and cups

    Comfortable bed. Coffee making facility

    Stayed in February 2018

  • Reviewed: 28 January 2018

    7.9
    Location
    • Business trip
    • Solo traveller
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location

    Stayed in January 2018

  • Reviewed: 29 November 2017

    7.1
    The hotel was clean and the room was very very quiet.
    • Business trip
    • Couple
    • Superior Triple Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The hotel was clean and the room was very very quiet.

    Stayed in November 2017

  • Reviewed: 22 November 2017

    4.6
    Probably the most 'ancient' Novotel in Europe. I regret choosing this hotel.
    • Leisure trip
    • Family with young children
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Old model of Novotel property. Leaked bathroom floor. Dirty fungied floor lining. Dark yellowish lighting bathroom.

    Stayed in November 2017

  • Reviewed: 13 October 2017

    4.2
    An average stay
    • Business trip
    • Solo traveller
    • Executive Room with Double Bed and Sofa
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were small, AC was not effective, noise from the over pass next to the hotel, breakfast limited.

    Availability

    Stayed in October 2017

  • Reviewed: 21 September 2017

    7.5
    Thank you.
    • Leisure trip
    • Solo traveller
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 1 night

    I wanted to play the piano but was not allowed.

    The cameriere were very good.

    Stayed in August 2017

  • Reviewed: 19 September 2017

    8.3
    the hotel is good and kindness staff
    • Business trip
    • Group
    • Superior Triple Room with Sofa Bed
    • Stayed 4 nights

    no free water in the room

    Stayed in August 2017

  • Reviewed: 16 September 2017

    5.0
    the availability of car parking
    • Leisure trip
    • Family with young children
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 1 night

    rooms are dirty , my kids room has aunts on the sofa bed

    the availability of car parking

    Stayed in September 2017

  • Reviewed: 5 September 2017

    8.8
    Location
    • Leisure trip
    • Couple
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 1 night

    You have to pay € 14,50 for parking per night.

    Location Bed is very comfy

    Stayed in September 2017

  • Reviewed: 15 August 2017

    5.0
    To expensive, had to pay for breakfast
    • Leisure trip
    • Family with young children
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    To expensive for what you got

    Nothing

    Stayed in August 2017

  • Reviewed: 2 August 2017

    5.8
    Average hotel for the price.
    • Leisure trip
    • Family with young children
    • Standard Room with Double Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Restaurant was too busy for the amount of staff on duty. Long wait for drinks. Food wasn't brilliant.

    Average hotel for the price.

    Stayed in August 2017

  • Reviewed: 25 July 2017

    5.0
    Great underground parking.
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Hotel was worn out, staff over busy and not a great visit

    Great underground parking.

    Stayed in June 2017

  • Reviewed: 21 July 2017

    7.1
    In fact not my choice
    • Business trip
    • Solo traveller
    • Superior Double Room with Sofa Bed (2 Adults)
    • Stayed 3 nights

    Breakfast is a cheap factory

    Stayed in July 2017

  • Reviewed: 21 July 2017

    7.5
    Just for convenience, in fact would not be my own choice
    • Business trip
    • Solo traveller
    • Superior Double Room with Sofa Bed (2 Adults)
    • Stayed 1 night

    breakfast is not in relation to the prize, disappointing

    Stayed in July 2017

  • Reviewed: 21 July 2017

    7.1
    Just for convenience
    • Business trip
    • Solo traveller
    • Superior Double Room with Sofa Bed (2 Adults)
    • Stayed 6 nights

    Breakfast is like a low quality factory

    Rooms are okay

    Stayed in June 2017

  • Reviewed: 6 July 2017

    6.3
    An ordinary Hotel not the same as other Novotel Hotels
    • Leisure trip
    • Group
    • Superior Double Room with Sofa Bed (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    The rooms Airconditioner did not work

    Staff, Service

    Stayed in June 2017

  • Reviewed: 21 June 2017

    8.8
    Wifi didnt work properly
    • Business trip
    • Solo traveller
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    Wifi didnt work properly

    Stayed in June 2017

  • Reviewed: 22 May 2017

    5.0
    Could find a better place......
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    The restaurant staff not helpful and very rude. Could help if they could speak a little english.

    Bed was good.

    Stayed in May 2017

  • Reviewed: 17 May 2017

    6.3
    Not bad for a business trip
    • Business trip
    • Couple
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 1 night

    Not enough staff, odd location, overpriced food

    Decent rooms

    Stayed in May 2017

  • Reviewed: 18 March 2017

    10
    short stay in genoa
    • Leisure trip
    • Couple
    • Standard Room with 1 King Size Bed and Sofa
    • Stayed 2 nights

    the bathroom was a bit dated needs a touch up

    the staff were very pleasant and helpful the bar was a delight

    Stayed in February 2017

  • Reviewed: 16 March 2017

    3.8
    Poor service, accommodation and food.
    • Business trip
    • Couple
    • Superior Double Room with Sofa Bed (2 Adults)
    • Stayed 2 nights

    Food poisoning and the air conditioning was broken.

    Location was convenient

    Stayed in March 2017

  • Reviewed: 10 November 2016

    6.7
    Standard hotel.
    • Business trip
    • Solo traveller
    • Superior Double Room with Sofa Bed (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast coffee.

    Standard hotel. Good size room.

    Stayed in November 2016

  • Reviewed: 1 November 2016

    7.1
    In the morning there was a waiting line for breakfast.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    In the morning there was a waiting line for breakfast. Since the hotel is quite big, I expected another room to be available for having breakfast.

    Stayed in October 2016

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