None

Good staff,very helpful and kind even the cleaning staff , good location just one metro to city centre, close to torino outlet village , few stop to turin centre station. We'll be back again ,I would recommend it to everyone.

Stayed in April 2024

very small single beds

Stayed in March 2024

weak wifi signal

Stayed in March 2024

Very expensive food

Good location friendly staff comfortable bed

Stayed in February 2024

Too basic, could do with a better breakfast

Convenient location

Stayed in February 2024

Cleaners did not supply enough toilet paper. One half of a roll is not enough.

Quite location

Stayed in February 2024

Evening meal choices

comfort of rooms and good location

Stayed in January 2024

Not the most comfortable beds, public transport is not very efficient

Great staff, we were very well received, reception speak several languages and advised us during our visit

Stayed in December 2023

The sofa bed was loud with springs and also on a angle to fall out so we couldn’t use it

Spacious and the lovely dark haired receptionist

Stayed in January 2024

Far away from the city centre. Near industrial areas so there is a lot of dust in the air.

Friendly staff and comfortable room.

Stayed in December 2023

The TV in my room was not working until i rang the reception who later sent in a technician to sort it. The bathroom tap was also leaking. there was no repair until i left.

I like the fact that the hotel is close to the shopping mall, and has easy access to public transport. The hotel room is clean and some staff are friendly

Stayed in December 2023

Clean room, easy parking, nice view, just 10 minutes away from center by car.

Stayed in November 2023

The rooms need renovation. We stayed in a triple room where the third bed was stiff and uncomfortable. There could be more variety of goods at breakfast.

Stayed in November 2023

The window did not close perfectly, so we heard some traffic and a party noises that could have been avoided. However, it was not a big problem.

The excellent staff and the very fresh and clean room.

Stayed in October 2023

The food was poor especially at dinner. The restaurant staff were very helpful but this was the worst dinner in 2 weeks, 5 countries and 8 hotels. The double bed was small and hard and the bathroom wasn’t great

The location is very convenient for an overnight stop but is in an industrial area and not within walking distance of shops or restaurants. It is used by large groups and coach parties.the staff were friendly and helpful and the parking was secure.

Stayed in October 2023

Very polite and accommodating staff Good restaurant

Stayed in August 2023

The worst hotel breakfast experience I've ever had. Old bread, awful scrambled eggs, the apple I took was rotten inside. Also in the morning there was no electricity in the hotel. We also got wrong information in the reception about tickets in trams and buses.

All people in the hotel are very friendly and English speaking. We could check in very late in the night and also the next tay it was possible to store our luggage for several ours even after checkout. Good place if you will arrive very late from the airport. Taxi from airport to the hotel was 20e. Room a little bit old but very clean and spacious. We slept very well here. A lot of free parking space available near to the hotel.

Stayed in August 2023

Location

Confortable and clean

Stayed in August 2023

Distance to centre-ville. / Old fashioned rooms/ No shower only bathtub.

Breakfast/ Free parking

Stayed in August 2023

Disgusted with breakfast.

Location is very convenient. Free parking for hotel guests. However, no teams were seen within the 4 days visit. There was public buses instead. Overall building in good condition. Swimming pool opening time seems too short 11am-7pm. And it is quite a small pool for such a big hotel. There are outdoor gym and kids play area which has been very pleasant. However, the indoor gym has only three machines (muscles training. Running. Biking.)and one of them is out of order. And it is really really small. I would properly say each time two user maximum into the little gym room. Well equipped with towels and water machine though. But it would be nice to have it triple the size instead of dozens of conference rooms around. Hotel restaurant Buffet dinner was mentionable. 25€ for adult, 13€ children. Good choices of food. Ravioli was exceptionally good with meat base sauce. However, breakfast needs huge improvement in terms of quality of food. Croissants were way too over cooked that nearly nobody consume them. Boiled eggs are too old to be served. There were different types of fruits daily but they are not as fresh. Only one coffee machine was available which is truly disappointing. Guests need to wait at long queues for just a coffee. We were not able to have a filling breakfast because the quality of the food was really not up to standard. Novotel never fail us in terms of pillows. Always a several choice of hard and soft pillows. Mattress need to be updated as we could feel it has been greatly used. by previous guests. Air dryer was strong enough which is certainly a plus for ladies. The choice of shampoo and shower gel was great. Appreciate that fragrance which was relaxing for holidays. I would say it’s a yes and no for Novotel. Hotel staff were generally friendly and efficient. It is a good choice as family if you do not mind the quality of breakfast being served. We will be glad to return if hotel take note into that area and make necessary improvements.

Stayed in August 2023

Breakfast wasn't so good.

Clean and comfortable, nice pool.

Stayed in August 2023

The room is super spacious and very clean.

Stayed in July 2023

Hard to say as we didn’t use much of the facilities, as we were only there for one night to visit Turin.

Location good, easy to get into town. Staff friendly. Good clean and comfortable hotel

Stayed in July 2023

Shower head in bathroom wasn’t adjustable

Good location, free parking on the road. Public transport not too far away. Staff very helpful. Good air conditioning in the room

Stayed in June 2023