We have no complaints

Being located directly under the rock was really cool! The front desk staff was so helpful from beginning to end! We enjoyed the fabulous breakfast, and the comfortable beds were so welcomed and the most comfortable of our entire vacation. Highly recommend The Rock and hope to return!

Stayed in September 2025

location, new rooms, responsive hots, very well designed "how to find" instructions

Stayed in September 2025

The hotel has a lovely location between a rock and the river, right in the town's old centre and near good restaurants. The room was very comfortable and had a view of the river. The staff is great, very nice and helpful. The breakfast is fantastic, with a wide choice of good food, juices, desserts - and a great view. We liked it so much 2 years ago that we came back to the same place this year.

Stayed in August 2025

I liked everything.

Great location very close to the center and Sarca river. Also in general good location if you want to go hiking. Free parking in Arco due to staying at this hotel. Absolutely delicious breakfast which surprised me with variety. But above all the best was staff of the hotel. Everybody was incredibly nice, helpful and reaching out to meet the needs. Definitely choosing On the Rock made my stay in Arco even more memorable. Thank you!

Stayed in August 2025

Only point of improvement was the internet which was lacking performance or not available at all

Great location, super friendly staff, excellent breakfast.

Stayed in August 2025

We had some issues controlling the air conditioning - but solved them by simply opening the window. Perhaps a bit small rooms but this is what you get in charming old buildings.

Great location in the pedestrian area. Super friendly and helpful staff, very clean rooms. Delicious breakfast with a view. Charming boulder room to practice in rainy weather. And I love the paintings in the hallway!

Stayed in July 2025

parking far from the hotel; shower literally in the room; very small room

Wide range of choice at breakfast; good airconditioning; clean; friendly staff; separate toilet; good shower

Stayed in July 2025

The air con didn't work, it was locked on 24 degrees and the room was very hot. The breakfast selection was quite limited, with not too many options.

The room was nice and modern, with a balcony with a lovely view towards the mountains. The bed was very comfy and the bathroom was modern and spotless.

Stayed in July 2025

-

Perfect location to explore the nice village of Arco. The personell is very friendly and helpful, also gave great tips for finding good restaurants.

Stayed in July 2025

Nothing

The staff were excellent, especially Cristian, who was incredibly helpful in arranging transportation, recommending the best activities, and resolving any issues we encountered

Stayed in July 2025

The parking Specially at the first day when we want to carry the luggage inside hotel But thanks for the reception guy. He helped us and make things easer for us

The staff. The cleaning. The design. Breakfast The reception guy is friendly and helpful We feel very comfortable in this hotel It was really pleasant stay

Stayed in July 2025

Wonderful and tasty breakfast, beautiful, perfect temperature rooms. Friendly staff.

Stayed in June 2025

Absolutely loved everything about our stay. Amazing staff who were so kind and knowledgeable, I really felt like they cared. The breakfast was also the best I've ever had at a hotel.

Stayed in June 2025

The hotel has a great location in the center of Arco. Very convenient for evening walks :) Due to such a central location, there may be difficulties with parking near the hotel, but the staff will organize free parking for you nearby, so no problems. The rooms are modern, comfortable, extremely clean. Super. Good, tasty and quite varied breakfasts. But the most important value is the incredible staff! This is the highest level of hospitality, friendliness and service. Every day of the stay was wonderful thanks to the people working at the reception and in the restaurant!

Stayed in June 2025

limited parking for small cars only

Clean, bright, moden. Great breakfast, excellent location

Stayed in May 2025

We absolutely loved this place. Paulo was so friendly and went above and beyond to make our stay perfect. The breakfast was amazing and the room was excellent. The facilities were fab and we would love to stay here again. We have absolutely no complaints.

Stayed in May 2025

Everything! Amazing location, stylish hotel and rooms, very clean and new, fantastic spa! Definitely will recommend and return.

Stayed in January 2025

A second pillow could be useful for a comfy sleep, Not much space in the bathroom

Nice location with great views and several restaurant options nearby, Clean room, Friendly and helpful staff, Option to park for free (though very narrow entrance)

Stayed in December 2024

Only issue to park in the hotel spaces with a mid size car. But we have been advised before arrival and offered a plan B, that was working just fine

Basically everything but especially the Staff competence and kindness and breakfast

Stayed in December 2024

The room was small and the bed was not comfortable.

The staff was excellent. Very professional and friendly. Went above and beyond!!!

Stayed in November 2024

Nothing

We loved everything about the hotel. The positioning in the town was great as very central with a free car park over the road. All the staff were so friendly and accommodating and the rooms were immaculate with a lovely comfy bed and great shower. The breakfast had such a great selection including hot and cold food with a nice little bar. We would highly recommend this hotel.

Stayed in November 2024

Pillows were not very comfortable

The host is particularly nice and, well, hospitable. The room was big. The breakfast just excellent (lots of proteins)

Stayed in November 2024

Didn’t get the bathroom fan to work, but it was a minor inconvenience

Good price value and it has a nice look to it. I was pleasantly surprised by the beds, by far the most hotel comfortable bed I slept in so far.

Stayed in October 2024

Great price to value ratio. Good breakfast, kind staff, very clean, can't complain about a single thing. They got a jacuzzi and a small boulder room. Nice view from the balcony. If you need parking they will give you a pass that gives you permission to park in the parking lot near the hotel, if i am not mistaken it also allows you to park around town.

Stayed in October 2024