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Reviews of UNAHOTELS One Siracusa 4 stars

Via Diodoro Siculo 4, 96100 Siracusa, Italy

#26 of 47 hotels in Siracusa

Guests' Choice

Review score

Based on 942 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.5

  • Location

    7.4

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 - 75

  • Reviewed: 15 October 2018

    8.8
    Contemporary and tasty stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Far from the Ortigia and other landmarks, if you prefer walking the city. Thou they offer bikes free of charge.

    Staff super friendly, amazing breakfast!

    Stayed in October 2018

  • Reviewed: 11 October 2018

    6.7
    Worth it if you have a car
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Parts of the hotel were rather run down and did not match the pictures online, for example the wallpaper in the bedroom was peeling, the ceiling in the corridor had a huge hole in it & a lot of the glass was cracked. You absolutely need a car as it’s in the middle of the suburbs with not much nearby. It’s a 40 min walk to Ortigia through the far less attractive Siracusa although they do offer bicycles for those brave enough to take on the Sicilian traffic! 40 Euros extra for the spa is not good value as it’s quite a basic spa although the cave setting is unique

    The staff are absolutely lovely and go out of their way to help and assist. The rooftop terrace is cool & has great views of the sea The breakfast is really nice with a good selection of pastries, healthy fruit & cooked food

    Stayed in October 2018

  • Reviewed: 30 September 2018

    9.2
    The best breakfast ever :)
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    The rooms are very poorly isolated. If your neighbor watches TV then you will have to as well.

    The best breakfast ever :) The staff is very friendly. All those who work in the hotel are extremely warm and ready to help. The hotel's restaurant serves divine food. The hotel offers free bike rental. So use them to drive to Ortiga. The terrace is wonderful for romance evenings under the stars.

    Stayed in September 2018

  • Reviewed: 9 August 2018

    7.9
    Nice gym, nice rooftop terrace, very helpful and friendly...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom had a continuous smell of urine despite being cleaned everyday, only 1 lift so the wait can be too Long sometimes

    Nice gym, nice rooftop terrace, very helpful and friendly staff , good breakfast buffet, nicely situated to visit Ortigia, Greek theatre, by car

    Stayed in August 2018

  • Reviewed: 1 August 2018

    9.2
    Best breakfast on Sicily :)
    • Leisure trip
    • Couple
    • Executive Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The public gym is close to the restaurant so that you can hear the noises...

    English speaking and very friendly staff :) Good explanation of the room and the wellness area. Parking spaces in front of the hotel. Not far from old city of Syracus. Perfect breakfast!!! Fresh juices, fresh omelette, fresh and healthy!!! It was the best breakfast in 9 days of travelling through Sicily :) Thank you :)

    Stayed in July 2018

  • Reviewed: 26 July 2018

    9.2
    Very clean and friendly staff with a modern touch on...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The location wasn’t the best- quite a walk away from everything but they do offer bikes (we personally didn’t dare attempt them on the Sicilian roads!). The nearest restaurant is about a 5/10 min walk away and any other restaurant from that is a further 15-20 min walk.

    Very clean and friendly staff with a modern touch on everything. The food in the restaurant was also very lovely. The roof top terrace is beautiful and relaxing but there is no bar up there so we took our own drinks up. We would have preferred a nice cocktail bar or something up there.

    Stayed in July 2018

  • Reviewed: 20 July 2018

    7.9
    Disappointing
    • Leisure trip
    • Couple
    • Executive Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The spa was not very good. The sauna wasn't working and was very out of date. The Steam room was so hot no-one could walk in. The emotional shower accidently created sad emotions - There where 3 showers; one too hot with blue light.. one freezing cold with red light, and one that you walk over painful stones to get in. Also, all the towels and robes where rough. For the star rating and price it wasn't great. The spa was also changed as extra!! The breakfast is also pretty disappointing. Petrol station style coffee and low quality food. Loads of generic pastry but not much else.

    The bed was comfy. The location was good. The staff where sweet and helpful.

    Stayed in July 2018

  • Reviewed: 19 July 2018

    9.2
    Great modern hotel with excellent breakfast.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Location, iot is quite a bit away frtom Ortigia to walk and the taxi costs €14 each way.

    Great modern hotel with excellent breakfast. Comfortable modern room and black tiled bathroom !!!

    Stayed in July 2018

  • Reviewed: 18 July 2018

    9.6
    A really fantastic breakfast!
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Everything was great

    A really fantastic breakfast!! The staff was very helpful in everything we asked (local info, restaurant reservations etc). The hotel is around 3km from Ortigia. If you have a car then it's perfect since there is a spacious car park in the hotel, and there is also a car park next to Ortigia entrance (just ask the hotel staff to guide you) You can also use one of the bikes that the hotel has

    Stayed in July 2018

  • Reviewed: 28 June 2018

    3.8
    Not what it looks like on the web at all.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    On the web pictures it looked beautiful but once we got there the hotel was ugly from the outside, the area is very ugly and far away from ortiga. Not in walking distance from ortigia and reachable only by taxi. The hotel decoration is so black that it feels like going into a dark hole in which you can hardly see anything. So was it clean? I don't know as the darkness wouldn't allow me to tell but it smelled weird. The bed was comfortable though. And breakfast was great.

    Breakfast

    Stayed in June 2018

  • Reviewed: 22 June 2018

    8.8
    The hotel is otherwise great but it’s a little far from the city.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is a little far from the city and for example Ortigia is quite far to walk to. If you have a car there is no problem. The hotel also had bikes guests could borrow.

    The hotel is great - staff are very helpful, the rooms are nice, the gym is excellent for a hotel gym, and the breakfast is good.

    Stayed in June 2018

  • Reviewed: 10 May 2018

    7.1
    Hotel itself was pretty great - breakfast & dinner were...
    • Leisure trip
    • Couple
    • Executive Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The location was tricky - nothing close by at all, so, if like us, you didn’t hire a car, it becomes quite expensive with taxis, or you’ll be walking lots! The restaurant is open breakfast and dinner only - so, if you’re working during the day, it’ll become an issue for food! (See transport/location issues).

    Hotel itself was pretty great - breakfast & dinner were incredible! Cannot tell you how spectacular the restaurant was actually! Gluten free options galore too!!! Get a room with the terrace, on the first floor - lovely sitting out in the sun! Hotel bikes were a plus - there’s a bike path along the coast really close by! Worth a look!

    Stayed in May 2018

  • Reviewed: 6 May 2018

    10
    Modern hotel with excellent staff
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I feels vegetarian food in the dinner not tasty

    Excellent very friendly staff , clean room , availability of parking , nice decor , comfortable bed , excellent breakfast

    Stayed in April 2018

  • Reviewed: 2 May 2018

    10
    Super ok for the money spent!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was super ok, except the room pillows, which were very hard and impossible to sleep on.

    Very nice hotel, very original. The staff was friendly, good breakfast.

    Stayed in May 2018

  • Reviewed: 25 April 2018

    3.3
    The best of all was leaving it after two nights!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Dark, darker, UNO. Black in black. Cheap conglomerate of pseudo-lounge-furniture and decor. Dirty! Elevator, shower, shelves... Window opens into the bed...? All used up and lousy maintained... Extra charge 60 Euro for the SPA day use...

    Leaving the place

    Stayed in April 2018

  • Reviewed: 24 April 2018

    5.8
    Great value hotel but basics let them down
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location - in the middle of a residential area with no nearby bars or transport links. Dressing gowns and towels smelled of food. Hotel looked dated and well worn

    Good breakfast selection. Nice roof top "bar"

    Stayed in April 2018

  • Reviewed: 20 April 2018

    7.5
    Everyone is super nice and friendly, we loved the breakfast!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The glass door of the bathroom is not practical and our room wasnt so tidy but it was ok.

    The breakfast is perfect!!! The receptionists and a waiters are really nice and kind!

    Stayed in March 2018

  • Reviewed: 5 March 2018

    9.2
    Really good experience in a modern and friendly Hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The white wall in the room next to the beds have stains , just need fresh paint over. And bathroom was smelly when left closed too long, the pipes need to be chemically clean up.

    Breakfast was really good, everything very fresh! The staff super friendly and always willing to help. The bed very comfy. We will definitely go back

    Stayed in March 2018

  • Reviewed: 30 November 2017

    5.4
    Disappointing.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    General lighting around hotel and size of room.

    Set in a residential area ....not much around ....first impression on entering hotel is complete lack of light. Would have expected a much larger room, especially after having booked and paid for an executive double room, having probably one of the smallest and darkest bathrooms I have ever experienced. Disappointed to have booked a spa & wellness hotel when you not only have to pay to use the Jacuzzi but not even get the chance to see it if other guests are making use of it.... no use advertising spa cave beneath hotel to attract guests. Breakfast nice and modern with a good choice.

    Stayed in November 2017

  • Reviewed: 12 November 2017

    3.8
    Ignorant staff. Very bad in sharing communications amongst each other.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Very bad food. (New cook!). Breakfast not prepared at set time. Only half hour later. No meats or cheese. Only sweets. Bored staff if present. During a full 24 hours there was no hot water.

    Leaving the hotel was the nicest part if the stay.

    Stayed in November 2017

  • Reviewed: 5 November 2017

    9.6
    Perfect balance of comfort, great food and a beautiful city
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location - can't be hflped that the walk back from town is long and uphill

    The spa is small but unquestionably a draw - it is set in the rock under the hotel. Very relaxing! The restaurant is special - great kitchen with imaginative menu and super knowledgeable waiting staff.

    Stayed in November 2017

  • Reviewed: 3 November 2017

    9.2
    The staff was very friendly and helpful everyone knew how to...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooftop bar wasn't open during our stay.

    The staff was very friendly and helpful everyone knew how to speak good English, room was very clean and nice, a nice extra is the spa with Turkish bath and finish sauna, breakfast was exquisite.

    Stayed in November 2017

  • Reviewed: 23 September 2017

    9.6
    Clean, modern and chic with great facilities.
    • Leisure trip
    • People with friends
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Massage service was a little bit expensive but that wasn't so much of a negative to be fair!

    Clean, modern and chic with great facilities. Highly recommend dinner at the in house restaurant. A great place to relax after along day of travelling.

    Stayed in September 2017

  • Reviewed: 22 September 2017

    6.3
    We expected more conviente stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Walls are most probably from paper only, because we could hear everything from room next to us. Unfortunately there was difference between what I've seen on pictures here on booking.com and reality. I do not wanna say that this is bad hotel, but definitely not all clients will like it. I was shocled when I arrived late evening from city and there was on entrance something like wall of fame - photo shoots on us like we've been on red carpet.. a bit disturbing..

    After our arrival even thougn kittchen was closed they prepared for us light lunch.

    Stayed in September 2017

  • Reviewed: 14 September 2017

    5.4
    No good value for money
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The price of the room is so high but the room is small and very dark. The hotel is far from everything and in a not so nice area.

    Breakfast is very good but that's pretty much the only thing.

    Stayed in September 2017

  • Reviewed: 12 September 2017

    9.6
    This is our second time at this hotel.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I am a big eater.. So although the restaurant food was top quality the portions were super small.. The main course came without any side dishes and I had to order extra.. When booking I had the option to pay at the hotel however on arrival the money were already deducted from my card account .. This reduced my spending power..

    This is our second time at this hotel.. We love the room that was very clean . Crisp white bed sheets and immaculately clean. The hotel restaurant is good . Quality and service is exceptional .. Stefano the restaurant assistant is a person you should meet for the best dining experience .. However all staff are fabulous .. The hotel has a warm home feeling.. It is not a big hotel were you are just a number and walking inside is like being at home.. There is a beautiful terrace and roof top garden at the 4 floor where you can chill out with a glass a wine .. It is beautiful and quiet.. Internet was available free so you can send emails from anywhere in the hotel.. I wanted a safe, secure, quiet and comfortable place to rest and this hotel certainly ticked all my boxes again..

    Stayed in September 2017

  • Reviewed: 24 August 2017

    8.8
    Recommended for a checkpoint to be near all attractions in Siracusa - having all amenities close by.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Location was a walk away from the restaurants, but it is still close to all attractions. Otherwise a short drive will get you through. The breakfast was generous and had quite some variety, rooms were nice and modern, also has gym and it's own restaurant, so all in all - we enjoyed it!

    Stayed in August 2017

  • Reviewed: 12 April 2017

    5.8
    Luxury features but misses the basics
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No lights in the bathroom- the hotel is too dark and although it has some luxury features it misses the basics (vanity kit, lights, not a proper elevator, very awkward room setup)

    Stayed in April 2017

  • Reviewed: 29 March 2017

    9.6
    Definitely recommended
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    The only thing to be aware is that Ortigia (the historical part of Siracusa and the one you would be interested to visit if you are a tourist) is c. 4 kms away; public transportation are not really good. The hotel staff suggested me to use one of their free bikes to get to Ortigia and around; that was a great idea and something I would recommend if it is not raining.

    The hotel has modern facilities (among which a wonderful gym), great helpful staff, free parking and overall offers superb value for money. Definitely recommended.

    Stayed in March 2017

  • Reviewed: 7 February 2017

    2.9
    Never again, worst experience ever
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    If you want to have a rest never stay at this hotel. Outside our room there were were speakers through which the music was played so loudly that we felt like being in a concert. At 10 pm we had to call few times to the reception until they finally turned the music off (it again started at 8am in the morning!). Moreover, the TV of the other room was right behind our heads of our bed, someone was sleeping and left the TV on (as the snoring was heard) so we could not get proper sleep. Since the reception is not working 24/7, we could not organize another room. If you are non smoker - dont chose this hotel - since if you turn on the air conditioning on you will feel the smoke coming from the ventilation right to your room. If you like privacy - have in mind that bathroom does not have doors (this is not clear from hotel rooms description). So nevr ever again.

    Nothing.

    Stayed in January 2017

  • Reviewed: 24 January 2017

    5.4
    Failed to meet expectations...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Sunday restaurant is closed, Spa has no treatments, Separate charge for use of Spa which was not made clear in advance.

    Friendly staff, good food, excellent service in the Restaurant, superior olive oil. Great gym.

    Stayed in January 2017

  • Reviewed: 29 November 2016

    9.2
    Very happy with our choice
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The location wasnt the most central, but nothing a car and gps cant fix.

    You could feel the cleanliness in the room, the white sheets, the bath towels. The breakfast was great, i loved the fact that besides the wide choice available to pick from you could order anything free of charge from a menu, therefore no wastage. As opposed to previous reviewers we found the staff very obliging and helpful.

    Stayed in November 2016

  • Reviewed: 22 October 2016

    9.6
    The staff was very helpful and friendly.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It's a little on the outskirts of town

    The staff was very helpful and friendly. The hotel is very modern, much better than many other hotels I've visited in Europe. Spa services were great. My stay was awesome.

    Stayed in October 2016

  • Reviewed: 24 September 2018

    7.9
    Good choice from r one night on the go
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lots of rust on metal construction

    Compact rooms , parked car next to hotel,perfect breakfast

    Stayed in September 2018

  • Reviewed: 2 September 2018

    9.6
    better then home
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 9 nights
    • Submitted via mobile

    none

    breakfast over expectations, kindness of personnell

    Stayed in September 2018

  • Reviewed: 22 July 2018

    9.6
    Tesla electric charger in front of the hotel, so we were...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Tesla electric charger in front of the hotel, so we were able to charge our car. Nice hotel, liked the decor.

    Stayed in June 2018

  • Reviewed: 22 July 2018

    9.2
    Very good restaurant!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location is a little far from the historical centre

    Very good restaurant! Nice and very helpfull staff

    Stayed in July 2018

  • Reviewed: 20 July 2018

    7.1
    The gym and the breakfast
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms were not soundproof

    The gym and the breakfast

    Stayed in July 2018

  • Reviewed: 20 July 2018

    6.3
    Good stay, apart from the late breakfast
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    7 o’clock breakfast wasn’t ready And missed it as I had to shoot off at 0730

    Great hotel with nice room, very clean

    Stayed in July 2018

  • Reviewed: 12 June 2018

    7.9
    nice room & service
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    roof terrace had no staff present

    nice room, lovely dinner & breakfast

    Stayed in June 2018

  • Reviewed: 20 May 2018

    7.5
    Staff at hotel great and breakfast great
    • Leisure trip
    • Solo traveller
    • 2 rooms
    • Stayed 1 night

    Staff at hotel great and breakfast great

    Stayed in May 2018

  • Reviewed: 9 May 2018

    9.6
    excellent for stay in Siracusa
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    excellent location, free parking, breakfast room, hospitality and professionalism of the personel

    Stayed in May 2018

  • Reviewed: 5 April 2018

    10
    A Great place
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Modern and very clean

    Stayed in April 2018

  • Reviewed: 21 March 2018

    5.4
    Breakfast was OK
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location of the hotel is not nice. Rooms very very small and bathroom was not clean

    Breakfast was OK

    Stayed in March 2018

  • Reviewed: 11 February 2018

    10
    Excellent breakfast
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent breakfast

    Stayed in January 2018

  • Reviewed: 21 January 2018

    7.5
    Excellent Service
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent Service

    Stayed in January 2018

  • Reviewed: 26 October 2017

    7.5
    Very welcoming and exceptional staff. Lovely roof bar
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Tea/coffee services in room. The spa a little cheaper for guests

    The staff were exceptionally helpful and polite. Good breakfast

    Stayed in October 2017

  • Reviewed: 17 October 2017

    7.5
    Worth a visit!
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Not much around the area. Hotel could offer excursion.

    Staff were really good. Great choice at breakfast & rooms are spacious. Nice spa.

    Stayed in October 2017

  • Reviewed: 3 October 2017

    9.2
    Greate hotel, poor location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The emotional shwere

    Stayed in October 2017

  • Reviewed: 15 September 2017

    9.6
    Value for money
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too dark

    Simple, comfortable, clean and plenty of parking

    Stayed in September 2017

  • Reviewed: 6 August 2017

    7.1
    Friendly staff, beautiful common spaces.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Average breakfast, tight room space, insufficient toilet ventilation

    Friendly staff, beautiful common spaces.

    Stayed in July 2017

  • Reviewed: 21 July 2017

    4.6
    Breakfast excellent - best scrambled eggs in Sicily
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Tiny room, no terrace, no views, hot lift

    Breakfast excellent - best scrambled eggs in Sicily

    Stayed in July 2017

  • Reviewed: 14 July 2017

    10
    Excellent
    • Leisure trip
    • Couple
    • Executive Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in June 2017

  • Reviewed: 14 July 2017

    10
    Excellent
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in July 2017

  • Reviewed: 4 July 2017

    9.2
    Amazing food.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Amazing food. Ultra modern setting.

    Stayed in June 2017

  • Reviewed: 15 June 2017

    7.9
    Good hotel with helpful staff, large choice of pastries, fruits and juices for breakfast.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Missing a mirror in the room for dress check

    Skyroof on top of the hotel, perfect place for chill out

    Stayed in June 2017

  • Reviewed: 13 June 2017

    8.8
    the roof terrace was a lovely spot to relax
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    the roof terrace was a lovely spot to relax

    Stayed in June 2017

  • Reviewed: 23 April 2017

    9.2
    Excellent front desk service
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Sound proof of the room was very weak

    Very good staff service;helped me contact with Avis when there was a flat tyre with my car

    Stayed in April 2017

  • Reviewed: 15 April 2017

    8.8
    The restaurant was great
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant was great

    Stayed in April 2017

  • Reviewed: 14 April 2017

    6.3
    fawlty towers
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    room (noise/lack of cosyness), poor breakfast

    the comparison with fawlty towers

    Stayed in April 2017

  • Reviewed: 31 March 2017

    10
    Best place we stayed on our trip
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant's host was excellent, the room was modern and clean and all the staff was friendly

    Stayed in March 2017

  • Reviewed: 24 March 2017

    5.0
    A lovely selection
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A selection of cheese on the. Buffet

    Lovely selection

    Stayed in March 2017

  • Reviewed: 16 March 2017

    10
    wonderfull hotel
    • Leisure trip
    • Couple
    • Standard Double Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    This place is wonderfull and you should definitely try the spa in the cavern under the hotel and the restaurant with an open kitchen.

    Stayed in March 2017

  • Reviewed: 9 January 2017

    4.6
    nice hotel, super breakfast
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Spa is not free, and location is not the best. Anyway is a good hotel where to stay.

    breakfast is fantastic!

    Stayed in January 2017

  • Reviewed: 22 November 2016

    7.5
    The reception area was horrible.
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The reception area was horrible. We thought we had wandered into a 1970 gym or disco. The black and chrome felt oppressive and unwelcoming.

    Stayed in October 2016

  • Reviewed: 15 November 2016

    10
    i'de love to get back
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights

    great staff, kind and lovely

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 May 2016

    7.1
    Great breakfast, nearly everything you could want, in a...
    • Leisure trip
    • Couple

    Location was in an uninspiring suburb surrounded by apartment buildings. It wasn't far into town, but far enough that you had to drive. Or pay 12 euros each way, for a 10min max drive. No sign of a free shuttle as advertised by the hotel on this site. Nor did anyone mention a private beach as also advertised by hotel on this site. Slightly strange to find brochures of other UNA hotels in the room, but nothing about this one. The (number of) black walls in the hotel are a slightly dated design concept, but main challenge was lack of adequate lighting - there was just one one weak light in the completely black bathroom and nothing at the washbasin which was in the bedroom. A reading light only on one side of the bed.

    Great breakfast, nearly everything you could want, in a lovely modern room (though just with a single long table down the middle so bit closer to other guests than many might like). Mostly help yourself buffet, though some (eggs, shakes, crepes) could be ordered off a small menu, but this wasn't explained so unless you know or discover the menu you would miss out. We had booked an executive deluxe room with semi-private terrace (semi-private as was on 1st floor and overlooked by every room in hotel as well as all surrounding apartment buildings) but were upgraded (unasked) to the junior executive suite so that was a nice surprise. The suite was a nice large spacious room, with massage chair and a large kingsize, comfortable bed (mattress nice and firm) with good selection of pillows. It had a large private terrace off the bathroom, with two lounge chairs and additional table & chairs. There's ample parking on the hotel grounds (though not closed/locked at night), though often quite a few cars, probably as the gym in the hotel is not just for guests. Staff wasn't very forthcoming, though most friendly enough when engaged with. There"s a lovely looking rooftop terrace/lounge area, but didn't seem to be in use (yet), maybe as it was only start of the season.

  • Reviewed: 16 May 2016

    6.3
    Location.
    • Leisure trip
    • Family with young children

    No pool. No mention on the web that it was under construction. The breakfast needs more selection with less cakes and pastries.

    Location. Rooms were.clean. Staff were friendly.

  • Reviewed: 5 May 2016

    8.3
    The breakfast was amazing!
    • Leisure trip
    • Couple

    On booking, it appeared as if spa access was included in the cost of the room, but in reality it would have cost us 30 euros per person extra if we had chosen to pay this!!

    The breakfast was amazing!

  • Reviewed: 2 May 2016

    9.6
    Staff very friendly.
    • Leisure trip
    • Couple

    Staff very friendly. Lovely and unexpected welcome drinks and snacks. Easy to find and park. Good location for getting to main sites of Syracuse. Great customer focussed approach. Breakfast very good with chef on hand. Interesting decor - if Darth Vader designed a Death Star hotel room, it would look like this.

  • Reviewed: 9 April 2016

    8.3
    Amaizing break fast.
    • Leisure trip
    • Couple

    View is not nice. A bit hard to reach, even with a car.

    Amaizing break fast. With huge Range of frēžu juti es and cakes. Freash and tasty. Modern and nice hotel. Love the style of bathroom.

  • Reviewed: 7 April 2016

    5.4
    Very hard to find.
    • Leisure trip
    • Couple

    Very hard to find...not well signed from the town. When we arrived staff we unsmiling and slow to offer help (with the exception of one ,ember of staff who did give us help with our hire car issue) however the rest of the staff declined to smile. The room was excessive hot and the bed very hard. The overall effect of the hotel decor gave a pretentious black and dark atmosphere that seemed to match the attitude of the staff.

  • Reviewed: 16 March 2016

    8.8
    There are so many positive things this hotel has.
    • Leisure trip
    • Couple

    City tax.. Totally unnecessary and expensive at €2.00 per person per day. Reception and hotel restaurant ambient light are kept quite dark.

    There are so many positive things this hotel has... Most importantly for me where the following.. Parking.. . This hotel has only open air car park however it is at the entrance to the hotel so in a way it is quite safe and available. . Be aware though that parking open air under the trees at night will cover your car in bird droppings. Internet:... It was available at check in at no extra cost and connection was very strong in all rooms at the hotel. Food : I would like to give full points for the best ever breakfast I had in Sicily.. Very fresh products and almost anything you desire could be ordered.. Most important the fresh orange juicer and the juice extractor than will provide you with the healthiest breakfast ever.. Dinner : I had been advised by the receptionist and must say that the food was really good.. Was impressed and really enjoyed it although it was not cheap. Room : ..... Really modern room, fresh clean crisps sheets and very nice bathroom with shower . Highly recommended and would definitely visit again.

  • Reviewed: 8 January 2016

    8.8
    I liked the fact that there is free parking with hotel.
    • Leisure trip
    • Couple

    Heating kept going on despite advising reception twice to turn it off.. It killed us at night

    I liked the fact that there is free parking with hotel.. Hotel very nice and stylish

  • Reviewed: 3 January 2016

    7.1
    Helpful staff, huge breakfast, nice gym.
    • Leisure trip
    • Couple

    A bit far from anything but maybe that is an advantage to be away from busy center in the summer. It is expensive hotel so at least a bottle of water included in price would be nice.

    Helpful staff, huge breakfast, nice gym.

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