Lack of a shuttle bus to Syracuse or Ortigia, (even hourly would do) . However the local buses and hop on hop off stop (Cappuccini) we're fairly close to the hotel (15 min walk). Nobody explained this and we found out by trial and error. Beware hop on hop off bus finishes at 7pm and local buses around 8:30 pm. This caught us out!

Liked the rooftop honesty bar, but it seemed underused for such a lovely space.

Stayed in September 2025

We unfortunately went at a time that the pool was closed for refurbishing and repairs - we didn’t find this out until we arrived at the property, and one of our main reasons for booking was to hopefully spend a day (or at least half of it) in the spa and by the pool. So that was a little bit disappointing. We also went when their restaurant was closed (we were informed of this before booking) which just meant that there wasn’t much to do at the hotel. This is usually fine but with it being quite far out from the restaurants and attractions of syracuse and ortigia, it was a bit of a shame not to have the option to relax for a day at the hotel.

Really nice and modern, really friendly staff who spoke most languages between them - very impressive! A very relaxed vibe!

Stayed in August 2025

cost for use of spa (40 euro). Gym adequate, but very small with no aircon (just fan). Breakfast adequate/nice

modern hotel, nice staff, nice bedrooms, quiet, free parking.

Stayed in July 2025

Breakfast good but have to pay addional charge for some of the cooked food. Parking is mostly under an avenue of trees and our car got covered in bird poo. Try and park in the small hotel carpark if you can. Had a room upgrade but wasnt very large room. Shower room has wierd door arrangement with sink just outside the room?? TV all italian channels. Wife had a nice massage in the spa, although a bit pricey. Forget the pool its in the basement, tiny and you have to pay for spa entry.

Bed was comfortable. Pillows nice and comfortable. Breakfast was nice for the standard setup but some cooked food was extra. In all was a good base although 25min walk to the historic town. Could get a closer hotel but may pay more. Had a small Gym but didnt use it.

Stayed in May 2025

The pool shown in the pictures is not accessible to the guests, only to the spa guests which has additional costs.

The breakfast was very good, the gym was modern with good equipment and comfortable rooftop.

Stayed in May 2025

SPA salt cave is an extra 30 EUR for not really much value added TV ChromeCast interaction extremely fiddly / complicated Room mood lights very buggy / not really working

Clean and discreet location Fancy interior design Bonus: hotel cat (very educated / stays away from guests unless invited to show itself) Interesting twist of robotic deliveries SPA carved in a natural rock formation: amazing Fantastic interior plant growth in the SPA Staff very friendly

Stayed in December 2024

The hotel is quite a distance from Ortiga and there are very few restaurants or cafés nearby, meaning you either have to stick to the hotel's facilities, pay for a taxi or be prepared to walk quite a bit. There are regular busses, but the bus stop is still a bit away. I wasn't entirely convinced by the obsession with QR codes for accessing information or ordering things, ir the 'self-service bar'. While this sounded like a great idea, prices were pretty steep considering you had to prepare your own.

A beautiful hotel with fantastic facilities, especially the spa area. (You do have to pay additionally to access this though.) One of the evenings there was a party of local ladies in and it was great seeing them enjoying themselves and that locals also benefit from the facilities. We were upgraded on arrival which of course was an added bonus and the room certainly was very spacious and the bed huge. The breakfast was absolutely outstanding and staff were generally really helpful. While we didn't make much use of the rooftop bar, it looked like a great place for spending warm summer nights.

Stayed in November 2024

It was a bit run down, some facilities were broken or old. It was quite far from the main areas but it was walkable and easy to get a taxi.

The Hotel was quiet, which made it a relaxing stay. The Rooms were comfy and had everything we needed. Staff were very friendly and were kind enough to acommodate and earlier check in.

Stayed in September 2024

Carpets were very shabby

Modern facilities, good bathroom

Stayed in September 2024

1) The hotel design (building and interior) is among the most bizarre I have ever seen: - a 'landing bridge' is leading to the reception, but on the sides, there is no passage - the whole reception is dark like a night club or dungeon - the windows in the breakfast room are covered with textile lamella's, and an app. 60 cm wide area in front of the windows with clinker pellets - robots are situated in the breakfast area (in local newspapers: Italys first Robotic Hotel !) but they appear not to be in use - the elevator tower is construction site quality, covered by only plywood - a covered area between the reception and the rear of the building has no floor - some ground floors have holes in them, and appear not to be getting repaired - some emergency exits have opening bars that are broken down - there are steel screens to cover the hotel facade without any apparent function 2) The rooms have a very untraditional design: - the sink is in the bedroom, behind a coloumn, extremely small and unpractical - steel bars without function between room table and wall - beds not of hotel quality - unused supports on the facade on the terrace without any function - in our bathroom, water was constantly runing into the toilet

1) The personnel is very pleasant. 2) The parking is free. 3) There is a 'honour bar' on the top floor. 4) The hotel location is calm

Stayed in September 2024

Hotel was OK but quite dark inside and would benefit from a makeover/revamp. Location a long walk from most of what we wanted.

The fundamental requirements of a hotel were provided.

Stayed in September 2024

Location outside of the center, a bit overpriced.

Comfortable hotel with good breakfast, helpful staff and free parking.

Stayed in September 2024

The breakfast wasn’t great; not that many options, and both days the omelettes we ordered were too salty. It’s quite far away from the city centre.

The rooms were beautiful and finely decorated, with a lot of style. We got a room upgrade and could enjoy our own private rooftop. The shower was great and so were the beds. Everyone was kind, the place is beautiful, and the rooftop is perfect for a summer night.

Stayed in July 2024

Nice friendly staff, comfy rooms, good spa.

Stayed in July 2024

Excellent breakfast. Nice roof terrace

Stayed in July 2024

Distance to City centre is more than 3kms. Walk into town is strewn with dirt and rubbish dumped everywhere.

Lovely hotel with nice breakfast, and very helpful staff. Free room upgrade on arrival was nice

Stayed in June 2024

Hotel location is not the best, there is nothing around and you have to get a car ride to get to the old part of the centre. We had a view on someone's yard, where there was couple of things going: 1. construction 2. children playing football 3. dog barking These 3 things together can get disturbing

Great design of the hotel and good room. easy to reach and free parking.

Stayed in June 2024

Very good gym and nice restaurant.

Stayed in April 2024

One of the wall was dirty and the price was too high for the room that we ordered. Room was a bit small and the air conditioner stopped every 15 seconds automatically.

Stuff was helpful

Stayed in May 2024

The shower could be impoved

The hotel lobby and restaurant area is very nice

Stayed in March 2024

The friendly and accommodating staff couldn't have been more helpful. We don't tend to travel light and were given a spacious room with a private outdoor area. The in house dining was quite good too with a range of traditional Italian to Japanese. Parking's right out front which was handy for moving our bags. A real oasis in busy Siracusa.

Stayed in March 2024

The SPA costs extra ... something we ran into throughout Sicily (and this experience wasn't any different) was that hotels would boast a gorgeous sauna, spa, whirlpoool, or indoor pool facilities for the rest and relaxation of their guests; however, upon arrival we'd discover that in order to enter or use ANY of these SPA facilities as an addition 40-55 EUROs PER PERSON, PER HOUR. We've never encountered SPA fees so high anywhere in our travels throughout Europe and this was a huge disappointment. We chose this hotel so that we could use the SPA to relax and recoup during our winter holiday in Sicily and it was a huge bummer that we couldn't use the facilities daily as guests of the hotel, but had to pay between 80 and 110 EUROS PER HOUR on top of the room we were already paying for.

The staff was very helpful and kind. We also very much appreciated having parking since we had a large rental car and didn't want to park it on the street. It's far from Ortigia / city center, but we were able to take taxis around and the room was really comfortable and quiet. We even had a huge, private balcony and the hotel has a gorgeous sun deck / roof top terrace.

Stayed in December 2023

the walls were too thin so you could hear your Neighbour’s and people in the corridors. the music played throughout the hotel was game of thrones music all the time which became irritating. very heavy and dramatic.

comfortable and a cool look and feel. great staff

Stayed in November 2023

Some furniture needs to be updated. The hotel’s restaurant was closed on Sunday

Very delicious and varied breakfast, nice spa, friendly personnel

Stayed in November 2023