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Reviews of Hotel Palau 4 stars

Via Tirso snc, 07020 Palau, Italy

#9 of 25 hotels in Palau

Guests' Choice

Review score

Based on 267 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.3

  • Location

    8.5

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    7.6

  • Free WiFi

    8.3

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Showing 1 - 53

  • Reviewed: 28 August 2018

    9.6
    Very enjoyable and would return to this hotel if we are ever in Palau again.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Can't complain about anything.

    Friendly & helpful staff, spacious room, great views, free parking, nice breakfast, free shuttle service to town. We really couldn't fault this hotel and highly recommend it.

    Stayed in August 2018

  • Reviewed: 22 August 2018

    7.1
    It was the busiest week in Italy where all Italians go on...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    I was there for 5 nights and found the bed not very comfortable. Better mattress would make a difference!

    It was the busiest week in Italy where all Italians go on holidays. Hotel was busy but everything worked great. Breakfast is amazing. Overall I’d say it’s a 3 star hotel not 4. Good location only 15 min walking to town and port. Floriana the girl at Reception was super kind and helpful.

    Stayed in August 2018

  • Reviewed: 5 August 2018

    10
    Excellent 1 week wedding anniversary holiday in Sardinia.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    No Entertainment in the evening! Shuttle bus to the beach not frequent.

    Services, cleanliness, professionalism, attention to detail and location. We were upgraded to a Junior suite, free 20 min massage and a bottle of Prosecco in the room to celebrate our 1 year wedding anniversary. We really enjoyed our stay at Hotel Palau very much! Such a stunnng hotel. All staff were very friendly and especially Giovanni and Francesco the receptionists. We highly recommend this stunning hotel and visiting Palau. We had the best experience ever and loved every moment of the Maddalena Archipelago.

    Stayed in August 2018

  • Reviewed: 30 July 2018

    10
    Sea view Hilltop hotel of Palau Porto with Sardegna styled comfy rooms!
    • Leisure trip
    • Group
    • Double Room (1 Adult)
    • Stayed 4 nights
    • Submitted via mobile

    Hotel needs to get a much better Internet service provider for WiFI. Too many times , just surfing internet it went out. Talked with other hotel guests who had the same concerns. Go down To Palau Porto to “ Bar Grillo” , in 1 min. I was on their WIFi , checking my 64 e-mails from 2 days while sipping one of the best Mojito’s , I have ever had! 5:30 music at the pool is far to loud.......

    Beautiful hotel complex , atop hill overlooking Palau, and Palau Porto, lovely buffet breakfast , with so many selections for all nationalities! Even crepes, waffles , eggs, bacon and omelets , all homemade to your liking. Nice pool , and separate kiddie pool. Lots of parking options, shuttle service to beach nearby. Beautiful flowers and vines made the outdoor areas so nice to walk through and sit by the pool. Loved the comfy bed, and larger shower stall with 2 options , for waterfall or hand held shower. Maids , turned down the beds every night, with a sweet on the pillow and also changed any wet towels or bath mats , you used earlier in the day. That was a very nice touch! Will return, next time with my husky dog. Hotel is Dog friendly too! Thanks to the many staff who made our 4 over nights so pleasurable !

    Stayed in July 2018

  • Reviewed: 26 July 2018

    8.8
    The view!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms felt dated. Breakfast didn’t start til 8 am. The price could have been cheaper.

    The view! The breakfast was delicious! The pool! The kind staff!

    Stayed in July 2018

  • Reviewed: 21 July 2018

    10
    Excellent with not enough time to enjoy the whole culture.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    the service and the staff were great during my stay. this is my favorite place to stay whenever i am in Palau. also the food and the people are wonderful.

    Stayed in July 2018

  • Reviewed: 7 July 2018

    7.1
    As usual very nice and will be back next year.
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights

    Breakfast is getting better.

    The fourth year to visit this hotel for work trip. The staff is always very friendly, the rooms are comfortable and the Wifi is good. The pool and spa area are great. Super location for this side of the island.

    Stayed in July 2018

  • Reviewed: 26 June 2018

    3.3
    Not 4 stars
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The spa, it really was no spa. The location, too far from the center and the beaches. The shuttle was strictly on time four times a day. Other times you could pay for a ride but we were told to call for a taxi instead of paying for the hotels car. Breakfast was not nice at all, noisy and messy. We went to the port for breakfast by the Med.

    We did like the wonderful view and the spacious room (superior double)

    Stayed in June 2018

  • Reviewed: 2 August 2017

    10
    The hotel to stay in Palau
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Breathtaking views from rooms, patio with table and chairs, complementary champagne bottle when we arrived, free parking in the back with entry card to the hotel, 2 grocery stores right by the hotel

    Stayed in August 2017

  • Reviewed: 15 July 2017

    6.3
    It was ok
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 3 nights
    • Submitted via mobile

    Staff were unsure and while happy to help, often didn't know how to be helpful. The rooms are old, the bathroom needs and upgrade and the air conditioning is ineffectual. The rooms all had shutters on the windows that would not lock open and therefore the rooms were very dark. Location meant either eating in the restauraunt or walking to town (10-15 mins) after the 1st night, I opted for the walk. The resort food was mediocre and expensive.

    Property was pretty from the outside and had a semi decent view over Palau. Plenty of street parking, and a small dirt carpark out the back. Rooms were large and quiet. Breakfast buffet was reasonable and well stocked.

    Stayed in June 2017

  • Reviewed: 22 June 2017

    8.8
    Fantastic views
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the staff had a great speech ready in English to welcome us however they struggled to understand our questions. The free shuttle to the town and private beach filled very quickly so had to do several trips

    We booked for 2 nights to do a day boat trip and wished we'd had another day. A very nice location about 1km from the town and shops. Great views and pool. A good choice at breakfast but it doesn't start until 8am. Super friendly and helpful staff although there English wasn't the best

    Stayed in June 2017

  • Reviewed: 3 November 2016

    10
    Nice Hotel, the Location is great with a great view from our...
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Nice Hotel, the Location is great with a great view from our room. the staff was outstanding, and helpful during our stay. We did enjoy the good reakfast. The room was very clean and nice. Will definitely stay here again

    Stayed in October 2016

  • Reviewed: 1 November 2016

    10
    First rate, beautiful location
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night

    I had a lovely relaxing stay here. Amazing Hotel, the staff are all very friendly and professional. Breakfasts are excellent with a large variety to choose from. Experience to be repeated

    Stayed in October 2016

  • Reviewed: 12 September 2018

    10
    The restaurant staff at A' L Carte are old school which...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    The restaurant staff at A' L Carte are old school which by tradition are fantastic, thanks to their training.

    Stayed in September 2018

  • Reviewed: 8 September 2018

    10
    Romantic room ❤
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Romantic room ❤

    Stayed in September 2018

  • Reviewed: 26 August 2018

    9.2
    Very lovely place, good location and friendly staff
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Wi FI

    Very lovely place, good location and friendly staff

    Stayed in August 2018

  • Reviewed: 12 August 2018

    7.0
    Good location
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 9 nights
    • Submitted via mobile

    Shame there was not a spare room to have a shower in once we had checked out.

    Stayed in August 2018

  • Reviewed: 7 August 2018

    7.9
    This hill-top place offers fantastic views of the bay and islands below.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    A variety of welcoming places to sit and hang out in common areas, both indoors and out.

    Stayed in July 2018

  • Reviewed: 3 August 2018

    9.6
    Availability and kindness of the all staff
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Noghing

    Availability and kindness of the all staff

    Stayed in August 2018

  • Reviewed: 2 August 2018

    9.2
    Thank you to Max, Marco, Francesco and the lovely Antonio...
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 4 nights
    • Submitted via mobile

    Thank you to Max, Marco, Francesco and the lovely Antonio for their help, smiles every morning and assistance every day!

    Stayed in July 2018

  • Reviewed: 2 August 2018

    8.3
    Great view
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel appears a little "outdated"

    Great view

    Stayed in August 2018

  • Reviewed: 26 July 2018

    8.3
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 13 nights
    • Submitted via mobile

    Room small with no cupboards Met by cockroach in bathroom Gym is non existent Air con didn’t work

    Staff

    Stayed in July 2018

  • Reviewed: 19 July 2018

    10
    Close to marina nice pool, free 20 min message per person in...
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Close to marina nice pool, free 20 min message per person in the room. Great breakfast.

    Stayed in July 2018

  • Reviewed: 15 July 2018

    5.8
    Good size room
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Air conditioning was terrible- didn’t cool the room Breakfast could of done with more savoury options

    Good size room Staff were friendly

    Stayed in July 2018

  • Reviewed: 31 October 2017

    10
    Super chill experience, I love to stay there with my partner and enjoy the stunning view
    • Leisure trip
    • Couple
    • Double Room (1 Adult)
    • Stayed 1 night

    everything was awesome

    Very chill place, international and italian breakfast are simpy amazing

    Stayed in October 2017

  • Reviewed: 15 October 2017

    9.6
    We enjoyed our stay!!!!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly staff, very clean and Food is great.

    Stayed in October 2017

  • Reviewed: 9 August 2017

    7.1
    Long waiting for the coffee in the morning, not enough...
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Long waiting for the coffee in the morning, not enough healthy choice at breakfast Check-in delayed by hours

    Stayed in July 2017

  • Reviewed: 2 November 2016

    10
    My quick staying at Sardaigne.
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Nothing I could remember.

    Like the overall staying, it was only one night but still great.

    Stayed in November 2016

  • Reviewed: 6 October 2016

    10
    Wonderful hotel.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Wonderful hotel. Great location terrific staff

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 13 November 2015

    10
    Stayed there with my wife, we loved it.
    • Leisure trip
    • Couple

    Stayed there with my wife, we loved it. Good location and quiet hotel ; they have an excellent buffet breakfast. The staff are very friendly and helpful. Definitely recommend it, you won't regret it.

  • Reviewed: 20 October 2015

    10
    Well set out hotel, awesome view from the upstairs balcony...
    • Leisure trip
    • Couple

    Nothing, it is a great hotel!

    Well set out hotel, awesome view from the upstairs balcony common area and restaurant fresco area. Breakfast fantastic. Staff very friendly and massage absolutely relaxing. Few minutes drive from marina and beach, definitely walkable. Really glad we stayed here for our last 2 nights in Sardinia.

  • Reviewed: 18 October 2015

    9.2
    Friendly and helpful personell, beatitiful panoramic view,...
    • Leisure trip
    • Couple

    The parking place was difficult to find. a bit uncomfortable to go to the reception from the parking place. The showerhead wasn't fixed.

    Friendly and helpful personell, beatitiful panoramic view, nice rooms and plenty of light, delicious breakfast and at a comfortable price.

  • Reviewed: 9 October 2015

    10
    The staff was very nice, service was excellent and food was...
    • Leisure trip
    • Couple

    Can't think about one so far.

    The staff was very nice, service was excellent and food was great. My wife and I also love the view around the hotel.

  • Reviewed: 8 October 2015

    9.2
    Very good location, big room, beautiful interior, pool and...
    • Leisure trip
    • Group

    Low wi-fi, cold room.

    Very good location, big room, beautiful interior, pool and view from the terrace. As we stayed here in the end of the season, we got very good price for this 4* hotel. I'd really like to come back here.

  • Reviewed: 1 October 2015

    8.8
    Staff friendly, lovely pool area and balcony, we only paid...
    • Leisure trip
    • Couple

    Not so much as a bad experience but observations, as lovely as the staff were this is not a 4 star hotel by UK standards so if you can get a good deal on your stay the better, the hotel is on a hill out of town and a good 20min walk but we needed the exercise so it didn't matter to us. Evening meals were being asked for in the morning at breakfast which for four a 4 star is odd but we didn't eat evening meals in the hotel so can't comment, the breakfast however, eggs, bacon, sausage etc was in a metal container and on the 2 occasions I tried it was cold and not being kept hot.

    Staff friendly, lovely pool area and balcony, we only paid £365 for the room including an average bar bill and a week later this was being advertised at £800 per week so thanks Booking.com we had a great week.

  • Reviewed: 20 August 2015

    10
    Fantastic view!
    • Leisure trip
    • Group

    Fantastic view! One of the nicest, if not THE nicest hotel I have stayed in. The staff were very friendly and extremely helpful. I would recommend this hotel.

  • Reviewed: 2 July 2015

    5.8
    Liked the town of Palau, beds were fairly comfortable and...
    • Leisure trip
    • Family with older children

    Rooms were very cramped, no sea/pool view ... just a view of a carpark. Requested rooms next door to each other but ended up at opposite end of a corridor. Shower door wouldn't shut without difficulty, cracked floor tiles, cheap drawer unit which had not been put together properly so had great difficulty opening and shutting drawers. Very little English literature, only discovered there was a free shuttle bus to beach on leaving. No one on reception when we left at 7am despite checking that there would be the night before. Wouldn't go again unless guareenteed a better quality room.

    Liked the town of Palau, beds were fairly comfortable and the rooms were cleaned to a high standard daily. Well kept pretty gardens/pool area. Good quality sun beds by pool. Breakfast buffet was good.

  • Reviewed: 29 May 2015

    9.6
    Staff was helpful and nice.
    • Leisure trip
    • Couple

    The breakfast is great, but the orange juice was made from concentrate and tasted like water. It's far from Palau harbour, if you don't have a car. TV wasn't working. We didn't try to understand why, because at the end of the day, we went there to sleep, not to watch TV.

    Staff was helpful and nice. Nice view to Palau. Great breakfast.

  • Reviewed: 29 May 2016

    10
    The view and accommodations were excellent.
    • Leisure trip
    • Group

    Nothing

    The view and accommodations were excellent. Manager Mateo was wonderful!! Breakfast was fantastic.

  • Reviewed: 19 October 2015

    9.6
    Excellent hotel with wonderful staff.
    • Leisure trip
    • Group

    Excellent hotel with wonderful staff. Best breakfast in Italy

  • Reviewed: 13 October 2015

    8.8
    Very friendly staff.
    • Leisure trip
    • Family with older children

    Very friendly staff. Super breakfast and wonderful view over the town.

  • Reviewed: 6 October 2015

    10
    Beautiful view of sea and islands.
    • Leisure trip
    • Couple

    Beautiful view of sea and islands. Very comfortable suite. Nice pools.

  • Reviewed: 1 October 2015

    6.3
    Too far Away from the beach
    • Leisure trip
    • Solo traveller

    Too far Away from the beach

  • Reviewed: 23 September 2015

    9.6
    Lovely place to stay and great location .
    • Leisure trip
    • Group

    Friendly and helpful staff , great choice of breakfast , the location was perfect

    Lovely place to stay and great location ....recommended

  • Reviewed: 2 September 2015

    7.1
    Fantastic view of bay and close proximity to all facilities
    • Leisure trip
    • Couple

    Bathroom, shower, toilet needs serious maintenance.

    Fantastic view of bay and close proximity to all facilities

  • Reviewed: 11 August 2015

    9.2
    The guy who proposed the boat trips was really charming!
    • Leisure trip
    • Couple

    The guy who proposed the boat trips was really charming!

  • Reviewed: 5 August 2015

    7.1
    Very loud party until late night + lot of people eating...
    • Leisure trip
    • Couple

    Very loud party until late night + lot of people eating breakfast early in the morning. You can hear every single step...

  • Reviewed: 20 July 2015

    9.6
    High quality meals
    • Leisure trip
    • Couple

    Broadband reception was poor, so downloading was slow and often not possible.

    High quality meals

  • Reviewed: 14 July 2015

    2.9
    Pretty much everything was below average from the staff to...
    • Leisure trip
    • Solo traveller

    Pretty much everything was below average from the staff to the standard and cleanliness

  • Reviewed: 5 July 2015

    8.5
    Good views from the restaurant
    • Leisure trip
    • Couple

    Good views from the restaurant

  • Reviewed: 12 June 2015

    7.5
    Friendly staff.
    • Leisure trip
    • Couple

    Toilets needing improvement. Noisy mini-bar fridge.

    Friendly staff. Good views. Breakfast in a very pleasant setting.

  • Reviewed: 26 May 2015

    10
    Great staff.
    • Leisure trip
    • Couple

    Great staff. Lovely pool.

  • Reviewed: 23 May 2015

    7.9
    great if you have a car.
    • Leisure trip
    • Couple

    tv not working.

    great if you have a car.

There are also 3 reviews without text. These impact the overall review score.

Showing 1 - 53

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