Skip to main content
  1. Hotel reviews homepage
  2. Italy hotel reviews
  3. Tuscany hotel reviews
  4. Florence hotel reviews
  5. Reviews of Hotel Torre Guelfa Palazzo Acciaiuoli

Reviews of Hotel Torre Guelfa Palazzo Acciaiuoli This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Borgo SS. Apostoli, 8, Tornabuoni, 50123 Florence, Italy

#243 of 369 hotels in Florence

Guests' Choice

Review Score

Based on 417 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.7

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 25, 2024

    9.0
    Amazing service and location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    There was really nothing downside for us.

    Great location!! The hotel is in the middle of everything. Safe and nice neighborhood. We weren't aware of the breakfast service and it turned out amazing. Great selection and a tasty start to the morning. We would definitely stay again. In addition, the top floor of the hotel offers an amazing view of the city and it's open for all customers.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    Great Experience & Location!
    • Leisure trip
    • Couple
    • Family Junior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Bed was a little too stiff for my liking and maybe an upgrade to the pillows for different support needs. Locking and unlocking the door with a key was a bit tricky and I had to ask for assistance. Six locks on the inside was interesting!

    My favorite was the fresh-made cappuccino every morning! Great variety of pastries, juices and breads. Cereal, yogurts, cheeses, meats, eggs provided a great variety! My only suggestion, fresh fruit would have been a nice touch instead of canned peaches. There was a bowl of fruit available but no bananas, melons or berries offered during our stay. Staff was friendly and attentive! We stayed in the Jr Suite which was spacious with a full and 1/2 bath. Perfect for families. Plenty of extra pillows and bedding for a chilly night. Sitting area was noisy due to street activity and vendor carts early in the morning. Bedroom was away from street and quiet. It’s an older building so don’t expect upgraded windows, insulation or fancy tiles/marble. It was clean and staff very friendly. Location was undeniable the best! Central to everything we wanted to see!

    Stayed in March 2024

  • Reviewed: February 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/a

    I loved rooftop tower.. Amazing for sunset.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    Nice friendly staff good central location.
    • Leisure trip
    • Group
    • Large Superior Double or Twin Room - Annex
    • Stayed 4 nights
    • Submitted from a mobile device

    Place could do with a little decorating in some areas. My room in the annexe was very noisy into the early hours so double glazing would be useful.

    Liked the view from the tower and breakfast was very nice. Vivien the lady who was present at breakfast was very helpful and friendly.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    9.0
    Great hotel, spacious room and nice breakfast. Would recommend for families.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Separate Building
    • Stayed 2 nights
    • Submitted from a mobile device

    Only stove, no oven for cooking.

    Large apartment, great location close to everything. Delicious breakfast.

    Stayed in January 2024

  • Reviewed: January 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The beds seemed a little hard but this might be a standard thing for Italian hotels.

    This is a nice hotel in a good location in Florence. Near Ponte Vecchio and Uffizi Gallery. Also close walk to other attractions. Breakfast had the best coffee that was made for you. There was also a good selection. The hotel also has a tower that you can climb and see a good 360 view of the city

    Stayed in January 2024

  • Reviewed: January 24, 2024

    7.0
    Perfect location for short stay!
    • Leisure trip
    • Couple
    • Large Superior Double or Twin Room - Annex
    • Stayed 2 nights
    • Submitted from a mobile device

    Dark room with basic amenities. Shower not working properly.

    Location is perfect!! Staff exceptionally friendly and helpful! Their recommendation for local restaurants spot on!! Breakfast good.

    Stayed in January 2024

  • Reviewed: January 23, 2024

    9.0
    Great location, clean rooms, and friendly staff.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooftop bar is closed in the winter.

    The included breakfast was very good. The tower has great views of the city.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    7.0
    Great location, but a bit noisy
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    The wall and windows do not block any noise. We are waken up by the noise outside, the kitchen, other guests... Breakfast could be better.

    Large rooms with high cellings. Well decorated. Very nice and helpful staff. Great location in Florence.

    Stayed in December 2023

  • Reviewed: December 27, 2023

    9.0
    Handsome Florentine hotel with knowledgeable staff in a great location
    • Leisure trip
    • Solo traveler
    • Family Junior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Some mosquitoes and gnats.

    Friendly knowledgeable staff, handsome architecture and furniture, great location, great views from the tower.

    Stayed in November 2023

  • Reviewed: December 23, 2023

    8.0
    Large room, generous breakfast. Lovely staff.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Shower was small and old.

    Exceptional location.

    Stayed in December 2023

  • Reviewed: December 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 3 nights

    The rooms need to be renovated.

    Location was at the heart of the city

    Stayed in December 2023

  • Reviewed: December 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Supplies, other than toilet roll, were not replenished, had to ask for t bags etc. As we stayed for a week, some drawers for more clothing storage would have been nice.

    Lovely view from the Tower, decent size room and bathroom excellent breakfast selection.

    Stayed in December 2023

  • Reviewed: November 20, 2023

    9.0
    Would definitely come back!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location and the building is very beautiful. Good breakfast.

    Stayed in November 2023

  • Reviewed: November 16, 2023

    8.0
    To anyone wanting to visit Florence l highly recommend staying here at this hotel it was beautiful.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 5 nights

    I could not fault the Hotel the position and staff were fantastic

    Our room was quaint. It was how l imagined a traditional Italian room would look like. Quite beautiful.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    The room was honestly a bit outdated and could benefit from a refresh and more attention to details. Quite far from what presented in the pictured.

    Staff and location. The room was also very spacious and bright. The bed was super comfy and I had anything I needed. Breakfast was brilliant, plenty of choices and lovely staff.

    Stayed in November 2023

  • Reviewed: October 27, 2023

    8.0
    Perfect base for exploring Florence
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Hotel Torre Guelfa Palazzo Acciaiuolo is an ideal base for discovering Florence, with its proximity to Ponte Vecchio. The extensive breakfast selection is a fantastic start to the day, and the service is exceptional. It's a superb choice for those wanting to explore the city while enjoying comfort and hospitality.

    Stayed in August 2023

  • Reviewed: October 26, 2023

    7.0
    We love the location!
    • Leisure trip
    • Couple
    • Large Superior Double or Twin Room - Annex
    • Stayed 1 night

    We were promised a breakfast box since we needed to leave at 4am. There was not one waiting for us.

    Very comfortable room.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    9.0
    Great accom in perfect location…bell tower bar was stunning with awesome views
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 13 nights
    • Submitted from a mobile device

    Extremely small shower

    Location location location Staff friendly and helpful Great breakfast

    Stayed in September 2023

  • Reviewed: September 23, 2023

    8.0
    With the short comings not sure the price is justified.
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We were somewhat disappointed to find that photos posted on booking.com are not accurate: they depict a luxury room but in reality the fit and finish need TLC, our bathroom fan began growling, needing repair and another guest had no hot water. All these things left the impression of a facility just hanging.

    Location was perfect, staff were excellent, helpful, and friendly. Breakfast was excellent and I cannot say enough good things about Vivian it’s creator.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    7.0
    It was a wonderful hotel.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We didn’t have hot water in our room for two days.

    Breakfast was excellent!

    Stayed in September 2023

  • Reviewed: August 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room - Annex
    • Stayed 2 nights
    • Submitted from a mobile device

    We were in the annex

    Plenty of room.

    Stayed in August 2023

  • Reviewed: August 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent Breakfast, location, air conditioning, staff, and tower view

    Stayed in August 2023

  • Reviewed: August 26, 2023

    9.0
    Fantastic location lovely hotel with friendly staff.
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Amazing location lovely friendly staff.

    Stayed in August 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: