Via Sant'Antonino 24/26, 80067 Sorrento, Italy
#71 of 88 hotels in Sorrento
Guests' ChoiceBased on 405 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
9.5
Facilities
8.0
Staff
8.7
Value for money
7.6
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 April 2024
Barbara
United StatesStayed many places in Sorrento and this is one of the best.
Stayed in April 2024
Reviewed: 21 April 2024
Stephanie
IrelandThe coffee at breakfast was horrendous. Small breakfast selection in a basement floor room but it did the job for only a 1 nights stay.
Lovely room, spacious and clean. The bed was really comfortable. The rooftop and pool area was small but had lovely city views and plenty of sun loungers. The location was perfect. Very close to the main square, restaurants and bars. The staff were friendly and helpful.
Stayed in April 2024
Reviewed: 20 April 2024
Barbara
United KingdomThe breakfast room was quite contained so you had to be quite specific about the times you had breakfast. The pool was much smaller than the photos. Maybe the dimensions were listed but I didn’t notice. That said, my kids loved it. I could imagine getting quite crowded during the summer months.
It’s location. The staff were friendly and the whole place was very well looked after.
Stayed in April 2024
Reviewed: 18 April 2024
Beck
United Kingdombreakfast good continental excellent staff Hotels central location great
Stayed in April 2024
Reviewed: 15 April 2024
Christine
IrelandAir Conditioning does not work…
Location excellent one minute walk off the Piazza. Breakfast was very good. Pool on rooftop area excellent.
Stayed in April 2024
Reviewed: 10 April 2024
Kevin
Ireland5 minute walk from port and train station
Stayed in April 2024
Reviewed: 9 April 2024
Sam
United KingdomThe first room we were given was next to the lift which was incredibly noisy from early in the morning until late at night. However when I spoke to the owner Emmanuella about this she took us to another room to see if we preferred it. She arranged for all our luggage to be moved so that we could continue to enjoy the day. That was excellent customer service. The staff member on duty at night was rude and when we checked out early in the morning he was impatient and dismissive. However, staff member Anna was fantastic!!
Excellent location only a 7 minute walk from train/bus station. The main piazza was a 1 minute walk away and the marina was a 5 minute walk away. Lots of good bars, cafes and restaurants around. Breakfast was plentiful with a good choice. Breakfast staff were helpful and friendly. Our room was small but perfect for what we needed. It had panoramic views and was cleaned daily.
Stayed in April 2024
Reviewed: 7 April 2024
Mel
United Kingdom.
Location and cleanness
Stayed in April 2024
Reviewed: 5 April 2024
Amitava
United KingdomDifficult to maintain privacy as the windows opened directly on to a communal courtyard where people smoked. Air-con didn’t work or was too complicated to operate. So rooms were hot.
Great location. Spacious, stylish rooms. Good breakfast. Great staff.
Stayed in March 2024
Reviewed: 10 December 2023
Valentin
RomaniaIt was good but I think there is a small room for improvement when it comes to personnel from reception.
The location but also the rooms.
Stayed in October 2023
Reviewed: 17 November 2023
Gavin
United KingdomCould have had tea or coffee facilities in the bedrooms
Excellent location and staff very friendly
Stayed in November 2023
Reviewed: 11 November 2023
Rigo
AustraliaPool open and heated
Yes good breakfast staff excellent
Stayed in November 2023
Reviewed: 11 November 2023
Courtney
United StatesN/A
Lovely staff, very accommodating and the room was very spacious.
Stayed in October 2023
Reviewed: 31 October 2023
Bernadette
Irelandvery clean, breakfast good selection, great location
Stayed in October 2023
Reviewed: 31 October 2023
Ellis
United StatesBe sure to get good directions ahead of time. Although this hotel is in the center of things, it’s on a tiny pedestrian walkway that the taxi driver, and then the neighbors, could not find. We found the beds too firm.
Breakfast was exceptional. The location was in the center of the action. The staff were super helpful and friendly.
Stayed in October 2023
Reviewed: 29 October 2023
Pantelis
United KingdomAmenities were pretty basic for the price of the room, cleanliness was OK but not excellent, staff was helpful but not so easy to communicate with in terms of level of English. Pool was pretty disappointing, breakfast was ok-ish.
Location was excellent, right at the heart of Sorrento, close to nice restaurants and the shopping areas. Decor and furniture was quite tasteful and classic.
Stayed in October 2023
Reviewed: 24 October 2023
Drm66
United Kingdomnothing
Tricky to find by car but perfect once arrived and settled, nested in the cobbled streets of Sorrento with life all around
Stayed in October 2023
Reviewed: 22 October 2023
Kevin
United StatesN/A
Location
Stayed in October 2023
Reviewed: 18 October 2023
Renee
United StatesBeds were extremely uncomfortable and it really wasn’t a bid deal for us but the breakfast room was tiny and small selection
Location was great it was central to everything.
Stayed in October 2023
Reviewed: 17 October 2023
Mark
United KingdomFantastic location in the centre of the town.
Stayed in October 2023
Reviewed: 14 October 2023
Nicole
CanadaThe bed and pillows were not comfortable
The breakfast was plentiful , great choice of coffee .
Stayed in October 2023
Reviewed: 8 October 2023
Cima
United KingdomThere were no tea and coffee facilities in the rooms which seemed odd for a 4* hotel. We had to ask for a kettle in order to make up formula for our baby and for a new hairdryer as the one attached to the wall was broken. The breakfast hall is very small so you have to book a time slot which was a bit inconvenient and again not what you’d expect from a 4* hotel. But overall it’s a lovely hotel and mainly a great location.
Amazing location, clean hotel, spacious rooms.
Stayed in October 2023
Reviewed: 2 October 2023
Andrew
United KingdomRooftop pool was tiny! no car parking, this was extra cost of 30 euros a day!! The view from our room was non-existent.
Location was excellent in the centre of town, breakfast was good, room was a good size and well furnished, staff were friendly polite and helpful, shower and bathroom were also a good size and well equipped.
Stayed in September 2023
Reviewed: 24 September 2023
Charles
AustraliaBreakfast area is not great nor is the breakfast. Also the bed was uncomfortable
Location is epic! So central !
Stayed in September 2023
Lachapelle-Auzac, France
Arraial d'Ajuda, Brazil
Coimbatore, India
Szczecinek, Poland
Menaka, Spain
Cologne, Germany
Saint Petersburg, Russia
Vlorë, Albania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content