Really beautiful hotel in a wonderful setting.

Stayed in September 2025

Nothing

Beautiful rooms, amazing breakfast and the staff were so kind and helpful

Stayed in September 2025

Nothing

Great breakfast. Lovely helpful and happy staff. Lovely views.

Stayed in September 2025

Nothing really - car park is a short walk but you have to drop luggage off first in a narrow street before then driving to the recommended parking which is free

Staff welcome and advice/help. Room was excellent - very quiet and comfortable. Breakfast was really good with fresh eggs cooked on request alongside a good selection

Stayed in September 2025

Nothing

The hotel is beautiful, the view is stunning. Pietro and Eni are wonderful!

Stayed in September 2025

Breakfast

Nice view from my room and from the breakfast veranda

Stayed in September 2025

We were upgraded to a room with a view to the valley, a perfect room great design and great service

Stayed in September 2025

We loved staying at Palazzo Pacini - the owners were super welcoming and helpful, and the place is just beautiful! We especially enjoyed the terrace and having aperols with the sun setting over the tuscan hills. The breakfast was also amazing.

Stayed in September 2025

Nothing

Always return to this hotel

Stayed in September 2025

The area was cute but for some reason I didn't realise it was in a small town/village on a hill amongst other residential buildings and shops. It wasn't a problem it just surprised me, I thought it was more of a remote building. Still a beautiful hotel and the area was cute.

Hotel owners were incredibly friendly and helpful, they gave us a dinner recommendation that ended up being the best meal of our trip. Rooms were gorgeous and high quality, even better than pictures show. Also exceptionally clean which I find rare these days. Breakfast was delicious -- good coffee (we had cappuccinos) eggs cooked to order and a mix of savoury meats/cheeses upon request and fresh pastries that were delicious. Also a good area to easily get to San Gimignano or Volterra or Sienna.

Stayed in September 2025

Beautiful hotel, very friendly and helpful staff!

Stayed in August 2025

Great service, warm and helpful hosts. Delicious breakfast and overall good stay in this stunning location.

Stayed in September 2025

Absolutely nothing!

We were completely enchanted by Palazzo Pacini! The rooms, the location, and service that went above and beyond in making us feel welcomed and at home. We traveled with our 3 young-adult sons. Check-in was a breeze. We were so well received by Pietro as he helped us get settled in. The rooms are beautifully decorated, clean and spacious, with charming views. Breakfast was absolutely fantastic out on the patio... Thank you, Eni, for the delicious omelets made to order! Again, Pietro and Eni provided us with a wonderful piece of Tuscan paradise. I hope we have the opportunity to go back.

Stayed in August 2025

Tucked away in the enchanting medieval hilltop town of Colle Val d'Elsa, Palazzo Pacini is more than just a hotel; it's a meticulously restored 17th-century historic residence that offers guests an authentic and peaceful Tuscan experience. This family-run establishment strikes a wonderful balance between old-world charm and modern comfort, making it a standout choice for travelers seeking tranquility and a genuine sense of place. The owners are friendly, helpful, and hospitable, often going out of their way to ensure guests have a memorable stay. The delicious breakfast, which is prepared on-site by the owners is exceptional for its quality and variety. For those looking to explore, the location is ideal. Palazzo Pacini is conveniently located for day trips to Siena, Florence, San Gimignano, and Volterra.

Stayed in August 2025

A lovely home in Tuscany (Colle di val d’Elsa). Great view of the Tuscan countryside from the terrace and a cute cat came to visit as well! The breakfast every morning was lovely and the manager of the hotel was very friendly. Please note that the property did not have parking that we could reserve. We had to park in the free parking nearby. We were there around August and had trouble finding parking in those parking lots as the car parks were full. We had to drive around for 30mins until we found parking.

Stayed in August 2025

Nothing

Beautiful rooms and views. Classic Italian style palazzo

Stayed in August 2025

One of the best hotels I have ever stayed! Very clean, with helpful and friendly people working on it. The view from the terrace is beautiful!! The parking is near the village and you don’t need to worry about that. Excellent choice for visiting Toscana

Stayed in August 2025

Our stay was wonderful – the staff were incredibly kind and welcoming, the breakfasts prepared on-site by the owners were absolutely delicious, and the whole place is truly worth recommending.

Stayed in August 2025

Our stay at Palazzo Pacini was truly lovely. The hotel is charming, cosy, spotless, and perfectly located near some of the most beautiful villages in Tuscany. But what truly made our experience unforgettable was Eni, an absolute angel and a true asset to the hotel. She welcomed us with such warmth and kindness that we instantly felt like family. Her genuine care and hospitality elevated our stay and made us feel right at home. We will always remember this visit warmly and hope to return soon.

Stayed in August 2025

Nothing not to like.

Great services and location. It was very clean and the hosts were extremely nice and hospitable! It’s a great travel base for those who want to visit Tuscany, it’s easy to get anywhere by car. Palazzo Pacini has my heartfelt recommendation.

Stayed in August 2025

Everything about our stay was just wonderful and I can’t rate this hotel high enough. The hotel was in a great position and the room was just wonderful. Pietro & Eni are just wonderful hosts and nothing was too much trouble. The breakfast was also amazing. We will definitely be returning.

Stayed in July 2025

Beautiful interior and rooms, very friendly staff, great breakfast, smooth communication, easy check in and check out.

Stayed in July 2025

It’s an amazing place, we will come back.

Stayed in July 2025

Car park is a distance from hotel. Not easy to get car park in front of hotel to load luggage into car during check out. It’s a small street hence had to hold up traffic when loading luggage.

Style, size, location

Stayed in June 2025