Via Medina 21/22, Port of Naples, 80132 Naples, Italy
#88 of 199 hotels in Naples
Guests' ChoiceBased on 386 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
9.3
Facilities
8.0
Staff
9.2
Value for money
7.9
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 20, 2024
Lenka
Czech RepublicVery nice stuff at the reception as well as the one serving the breakfast. Good choice for breakfast - ham, cheeses,eggs and variety of sweet cakes. The DBL room with balcony is smaller but comfortably furnished. Very good location for easy walking in historical city, port etc. Hotel is very good for a short stay.
Stayed in February 2024
Reviewed: December 29, 2023
Jiayue
GermanySome rooms are outdated and with loud noise affecting sleeping.
The staff is really friendly and always there helping us to solve problems
Stayed in December 2023
Reviewed: December 15, 2023
Christine
United KingdomFront room a little quieter
Vg
Stayed in December 2023
Reviewed: December 11, 2023
Isabelle
United States of AmericaThe breakfast was average, and we would have liked more fresh pastries and cakes from the region. To be fair, there were croissants, pains au chocolat, sfogliatella, a chocolate cake, a tart, just to give some examples of the pastries/cakes. But some were a bit stale. However, the breakfast overall was copious and there were plenty of choices such as deli meats, cheeses, bread, yogurt, seasonal fruit, fruit juices, etc. The coffee was great! The breakfast staff were very friendly and attentive.
The hotel is a very European style hotel. It offered everything you would expect of a hotel for tourists or business people. We had paid for a standard room which was small as expected of a European hotel, but it had everything you needed for a pleasant stay - and still very manageable for two adults. The room had internet access (very fast), a TV (we never used as we were in Naples to be outside having fun!), a bathroom with all the amenities needed, a wardrobe closet, and AC/Heater (we didn't use). We stayed there for 6 nights and didn't have any issues whatsoever. They gave us a room with access to a small inner patio/courtyard, which was very nice for us, and we used it even though it was December. It allowed us to open the double doors and let plenty of fresh air into the room. Overall, our room was very quiet. Since the hotel is next to a small church, we heard the 6.00pm mass every day complete with organ music and singing, a unique touch for us. We also want to recognize the reception staff who were very helpful when we asked for restaurant recommendations, e.g., or when we wanted to confirm the best way to go to various sites. They also helped in booking taxis. Thank you for being so friendly and accommodating.
Stayed in December 2023
Reviewed: December 8, 2023
Peter
United Kingdomstayed in room 404, it's too noisy, didnt get alot of sleep.
The Location was good, staff very good
Stayed in December 2023
Reviewed: November 5, 2023
Eron
AustriaBathroom could have been cleaner
Excellent breakfast and the staff was very helpful and friendly
Stayed in November 2023
Reviewed: October 27, 2023
Dianne
United States of AmericaClean room and bathroom. Breakfast was very nice, lots of options on the buffet and they also made eggs to order. Front staff was nice and arranged a taxi to the airport for us. The location was close to the water and lots of nice places to shop and eat.
Stayed in October 2023
Reviewed: October 17, 2023
Paul
IrelandThe one negative is the WIFI. It was very poor on the ground floor and non existant in our bedroom.
The location is brilliant, the breakfast was very good, the room was very clean and a good size. The staff were very friendly and very helpful and had very good english.
Stayed in October 2023
Reviewed: October 10, 2023
Hilppa
FinlandThere was a sharp corner in the bathroom, it cut my arm pretty badly.
All our requests were fulfilled! Very quiet room. Nice breakfast included in room price. Friendly reception and breakfast staff.
Stayed in October 2023
Reviewed: September 28, 2023
Sanni
SwedenLack of duvets.. but I guess that’s normal in Italy
Good location and quiet even though on a busy road
Stayed in September 2023
Reviewed: September 18, 2023
Yvonne
United KingdomA little noisy if room is on front with traffic.
Location is great for spagnola area, port and historic quarter, rooms are a good size and good breakfast.
Stayed in September 2023
Reviewed: September 8, 2023
James
United KingdomThe only criticism we have is that although the rooms were comfortable they were a little dated, however that is our preference for a more modern style.
Palazzo Turchini Hotel is in a fantastic position, very central and on a main road so picking up buses for trips was super easy and easy walking access to both the port/marina, old town and shopping. The hotel was clean and the staff were very helpful both on the front desk and especially Martina and Evelina at breakfast who made sure we were well looked after. There is a superb, buzzing bar, Barrio Botanico, right next door for pre-dinner drinks which was a nightly visit for us before finding a restaurant. As far as food was concerned all the restaurants we ate at were great, La Cantina dei Lazari, Pizzaria Trattoria Medina, Osteria da Antonio, Trattoria Castel Nuova, Pizzeria D'Autore and Insolito to name a few, you can’t go far wrong with Italian cuisine though.
Stayed in September 2023
Reviewed: September 6, 2023
Victoria
United KingdomGreat location, near to the port, helpful staff, good breakfast
Stayed in August 2023
Reviewed: August 31, 2023
Pamela
AustraliaThe room was small and the bed wasn’t comfortable
Location, staff, breakfast room was lovely
Stayed in August 2023
Reviewed: August 30, 2023
David
AustraliaNothing
Great location, excellent breakfast, good size room and professional and courteous staff.
Stayed in August 2023
Reviewed: August 28, 2023
Laurent
IsraelHot chocolate at the breakfast.
Location Staff who speaks french. Large room
Stayed in August 2023
Reviewed: August 23, 2023
Barry
United KingdomThe bed could have been a bit comfier but overall no complaints.
The hotel staff were very friendly and helpful. The breakfast was a good continental selection and the breakfast staff were very accommodating. The rooms were small but clean and with good facilities. Good location near the metro and port.
Stayed in July 2023
Reviewed: August 20, 2023
Milan
BulgariaThere is no daylight in the room. It can cause you claustrophoby.
Clean, convenient lication.
Stayed in August 2023
Reviewed: August 17, 2023
Amber
United KingdomStaff were friendly and helpful, the hotel was very central and had everything you needed. The breakfast included each day was very good too.
Stayed in August 2023
Reviewed: August 15, 2023
Itay
Israeli order a room with a balcony and when we arrive we get a smelly little room without a balcony, after wo compline about it and show the reception the order confirmation that say its have a balcony they are agree to change are room to a one with balcony. the different between the rooms was to big like its a different hotel they shouldn't give it to anybody.
grate breakfast location and staff.
Stayed in May 2023
Reviewed: August 10, 2023
Emily
United KingdomThe hotel was fine for our two night stay in Naples. I can't say I loved Naples but that isn't the fault of the hotel. We only had one full day and decided to go to visit the Pompeii ruins rather than spend the whole day in Naples. We managed to easily get a tourist bus. The hotel staff were very helpful, especially one of the guys on reception who spoke amazing English and who let us leave our cases for a couple of hours after checking out, before we got the ferry to Capri. I really enjoyed the breakfast at this hotel which is on the sixth floor. There are a few outside tables and it was lovely to look out over the city. The waiting staff at breakfast were very friendly and made me a decaff coffee. One morning we stuck to the continental breakfast; pastries, cake, bread and jam etc, and on the second day we ordered omelettes which were lovely. The only drawback for me was that it was quite noisy at night with all the beeping horns but I think you would probably find that anywhere in Naples. I was hoping for a balcony but we didn't really have one, only a window with a tiny ledge that overlooked the road. Still, it was all perfectly adequate for a short stay: toiletries in the bathroom, wardrobe, kettle etc. I didn't see an iron but maybe I didn't look hard enough. The staff were very friendly and approachable and were on reception 24 hours. I felt perfectly safe in this hotel and would use it again for a short stopover in Naples.
Stayed in August 2023
Reviewed: August 5, 2023
Badar
United Arab EmiratesThe parking far away and the breakfast
Stayed in August 2023
Reviewed: August 4, 2023
Tracy
United KingdomThe air con wasn’t great so rooms were quite warm.
Location was great, staff were amazing, everyone was so friendly and helpful.
Stayed in August 2023
Reviewed: August 1, 2023
Banu
IsraelThank you, its just akustik was not good. Could hear everything from the other rooms🤣
Stayed in July 2023
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