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  5. Reviews of Palazzo Turchini

Reviews of Palazzo Turchini This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Medina 21/22, Port of Naples, 80132 Naples, Italy

#88 of 199 hotels in Naples

Guests' Choice

Review Score

Based on 386 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.3

  • Facilities

    8.0

  • Staff

    9.2

  • Value for money

    7.9

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 20, 2024

    8.0
    very pleasant
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    Very nice stuff at the reception as well as the one serving the breakfast. Good choice for breakfast - ham, cheeses,eggs and variety of sweet cakes. The DBL room with balcony is smaller but comfortably furnished. Very good location for easy walking in historical city, port etc. Hotel is very good for a short stay.

    Stayed in February 2024

  • Reviewed: December 29, 2023

    7.0
    Five stars service but two to three stars facility
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Some rooms are outdated and with loud noise affecting sleeping.

    The staff is really friendly and always there helping us to solve problems

    Stayed in December 2023

  • Reviewed: December 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Front room a little quieter

    Vg

    Stayed in December 2023

  • Reviewed: December 11, 2023

    8.0
    Excellent location, great staff, and meets all expectations for a very pleasant stay
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 6 nights

    The breakfast was average, and we would have liked more fresh pastries and cakes from the region. To be fair, there were croissants, pains au chocolat, sfogliatella, a chocolate cake, a tart, just to give some examples of the pastries/cakes. But some were a bit stale. However, the breakfast overall was copious and there were plenty of choices such as deli meats, cheeses, bread, yogurt, seasonal fruit, fruit juices, etc. The coffee was great! The breakfast staff were very friendly and attentive.

    The hotel is a very European style hotel. It offered everything you would expect of a hotel for tourists or business people. We had paid for a standard room which was small as expected of a European hotel, but it had everything you needed for a pleasant stay - and still very manageable for two adults. The room had internet access (very fast), a TV (we never used as we were in Naples to be outside having fun!), a bathroom with all the amenities needed, a wardrobe closet, and AC/Heater (we didn't use). We stayed there for 6 nights and didn't have any issues whatsoever. They gave us a room with access to a small inner patio/courtyard, which was very nice for us, and we used it even though it was December. It allowed us to open the double doors and let plenty of fresh air into the room. Overall, our room was very quiet. Since the hotel is next to a small church, we heard the 6.00pm mass every day complete with organ music and singing, a unique touch for us. We also want to recognize the reception staff who were very helpful when we asked for restaurant recommendations, e.g., or when we wanted to confirm the best way to go to various sites. They also helped in booking taxis. Thank you for being so friendly and accommodating.

    Stayed in December 2023

  • Reviewed: December 8, 2023

    7.0
    over all had a good stay, the location is very good
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 4 nights

    stayed in room 404, it's too noisy, didnt get alot of sleep.

    The Location was good, staff very good

    Stayed in December 2023

  • Reviewed: November 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathroom could have been cleaner

    Excellent breakfast and the staff was very helpful and friendly

    Stayed in November 2023

  • Reviewed: October 27, 2023

    9.0
    It was a nice place to stay at a reasonable price.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean room and bathroom. Breakfast was very nice, lots of options on the buffet and they also made eggs to order. Front staff was nice and arranged a taxi to the airport for us. The location was close to the water and lots of nice places to shop and eat.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    8.0
    Overall, I would highly recommend this hotel for a short stay in Naples.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    The one negative is the WIFI. It was very poor on the ground floor and non existant in our bedroom.

    The location is brilliant, the breakfast was very good, the room was very clean and a good size. The staff were very friendly and very helpful and had very good english.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    8.0
    We recommend this hotel!
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There was a sharp corner in the bathroom, it cut my arm pretty badly.

    All our requests were fulfilled! Very quiet room. Nice breakfast included in room price. Friendly reception and breakfast staff.

    Stayed in October 2023

  • Reviewed: September 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lack of duvets.. but I guess that’s normal in Italy

    Good location and quiet even though on a busy road

    Stayed in September 2023

  • Reviewed: September 18, 2023

    9.0
    Fabulous location, wonderful friendly staff and good hotel.
    • Leisure trip
    • Solo traveler
    • Executive Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    A little noisy if room is on front with traffic.

    Location is great for spagnola area, port and historic quarter, rooms are a good size and good breakfast.

    Stayed in September 2023

  • Reviewed: September 8, 2023

    8.0
    Great central hotel that caters for a perfect city break in Napoli
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The only criticism we have is that although the rooms were comfortable they were a little dated, however that is our preference for a more modern style.

    Palazzo Turchini Hotel is in a fantastic position, very central and on a main road so picking up buses for trips was super easy and easy walking access to both the port/marina, old town and shopping. The hotel was clean and the staff were very helpful both on the front desk and especially Martina and Evelina at breakfast who made sure we were well looked after. There is a superb, buzzing bar, Barrio Botanico, right next door for pre-dinner drinks which was a nightly visit for us before finding a restaurant. As far as food was concerned all the restaurants we ate at were great, La Cantina dei Lazari, Pizzaria Trattoria Medina, Osteria da Antonio, Trattoria Castel Nuova, Pizzeria D'Autore and Insolito to name a few, you can’t go far wrong with Italian cuisine though.

    Stayed in September 2023

  • Reviewed: September 6, 2023

    9.0
    Comfortable stay in great location
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, near to the port, helpful staff, good breakfast

    Stayed in August 2023

  • Reviewed: August 31, 2023

    8.0
    Good value for money and well situated.
    • Leisure trip
    • Travelers with friends
    • Executive Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was small and the bed wasn’t comfortable

    Location, staff, breakfast room was lovely

    Stayed in August 2023

  • Reviewed: August 30, 2023

    9.0
    Great place to stay while visiting Naples
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights

    Nothing

    Great location, excellent breakfast, good size room and professional and courteous staff.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hot chocolate at the breakfast.

    Location Staff who speaks french. Large room

    Stayed in August 2023

  • Reviewed: August 23, 2023

    8.0
    Good hotel, would stay again if I visit Naples again.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 7 nights

    The bed could have been a bit comfier but overall no complaints.

    The hotel staff were very friendly and helpful. The breakfast was a good continental selection and the breakfast staff were very accommodating. The rooms were small but clean and with good facilities. Good location near the metro and port.

    Stayed in July 2023

  • Reviewed: August 20, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There is no daylight in the room. It can cause you claustrophoby.

    Clean, convenient lication.

    Stayed in August 2023

  • Reviewed: August 17, 2023

    8.0
    Very enjoyable stay, would recommend for a central place for people’s first time in Naples
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff were friendly and helpful, the hotel was very central and had everything you needed. The breakfast included each day was very good too.

    Stayed in August 2023

  • Reviewed: August 15, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    i order a room with a balcony and when we arrive we get a smelly little room without a balcony, after wo compline about it and show the reception the order confirmation that say its have a balcony they are agree to change are room to a one with balcony. the different between the rooms was to big like its a different hotel they shouldn't give it to anybody.

    grate breakfast location and staff.

    Stayed in May 2023

  • Reviewed: August 10, 2023

    8.0
    Nice hotel. Friendly staff.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    The hotel was fine for our two night stay in Naples. I can't say I loved Naples but that isn't the fault of the hotel. We only had one full day and decided to go to visit the Pompeii ruins rather than spend the whole day in Naples. We managed to easily get a tourist bus. The hotel staff were very helpful, especially one of the guys on reception who spoke amazing English and who let us leave our cases for a couple of hours after checking out, before we got the ferry to Capri. I really enjoyed the breakfast at this hotel which is on the sixth floor. There are a few outside tables and it was lovely to look out over the city. The waiting staff at breakfast were very friendly and made me a decaff coffee. One morning we stuck to the continental breakfast; pastries, cake, bread and jam etc, and on the second day we ordered omelettes which were lovely. The only drawback for me was that it was quite noisy at night with all the beeping horns but I think you would probably find that anywhere in Naples. I was hoping for a balcony but we didn't really have one, only a window with a tiny ledge that overlooked the road. Still, it was all perfectly adequate for a short stay: toiletries in the bathroom, wardrobe, kettle etc. I didn't see an iron but maybe I didn't look hard enough. The staff were very friendly and approachable and were on reception 24 hours. I felt perfectly safe in this hotel and would use it again for a short stopover in Naples.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    8.0
    Very Good
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The parking far away and the breakfast

    Stayed in August 2023

  • Reviewed: August 4, 2023

    8.0
    The staff were all amazing and really made our last night in Italy so good, and the hotel location was perfect for such
    • Leisure trip
    • Family with young children
    • Two Connecting Rooms
    • Stayed 1 night
    • Submitted from a mobile device

    The air con wasn’t great so rooms were quite warm.

    Location was great, staff were amazing, everyone was so friendly and helpful.

    Stayed in August 2023

  • Reviewed: August 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Thank you, its just akustik was not good. Could hear everything from the other rooms🤣

    Stayed in July 2023

Showing 1 - 25

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