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Reviews of Palazzo Lorenzo Hotel Boutique 4 stars

Via Lorenzo il Magnifico 25, 50129 Florence, Italy

#93 of 384 hotels in Florence

Guests' Choice

Review score

Based on 215 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.1

  • Location

    8.4

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    8.8

  • Free WiFi

    8.9

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Showing 1 - 40

  • Reviewed: 20 May 2018

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location is about 20min walk from tourist centre but staff very friendly with information

    Just absolutely fabulous.ordered gluten free pastries,without hesitation and they were delicious.need to ask in advance.

    Stayed in May 2018

  • Reviewed: 30 March 2018

    • Business trip
    • Group
    • Classic Double or Twin Room
    • Stayed 2 nights

    Lift is quite small

    Stylish grand bedrooms & bathrooms - all newly renovated & full working order. Comfortable bed and excellent breakfast and early evening aperitivi

    Stayed in March 2018

  • Reviewed: 3 January 2018

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room & bathroom are of pretty modest dimensions

    Comfy bed, very cozy interiors everywhere! good aperitivo, private car parking, good cosmetics provided. Fair 15 min walk to the center.

    Stayed in January 2018

  • Reviewed: 3 August 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    They don't have a restaurant for dinner, but that's actually not really a problem with 100ths of restaurants in the area.

    The staff was great, perfect hospitality. The building is lovely: an old Mansion in Firenze style but recently completely renovated, which gives it a modern hybrid feel. Great textures and materials used: high level! I've visited a few 5 star hotels during my visit in Firenze (for dinner etc.) and I must say, if you love old/authentic, but modern, this is one of the best hotels in the center.

    Stayed in July 2017

  • Reviewed: 1 July 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast could be better. Wifi is a bit slow.

    Very friendly staff, beautiful room nicely designed hotel. We asked to switch our room after first night because the room was facing main road and very noisy. They were very accommodating and put us in a lovely quiet room with a large bathroom.

    Stayed in June 2017

  • Reviewed: 14 June 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights

    This is not a 4 star hotel or a Boutique hotel. I mean it looks good on the pictures but ... it doesn't work. Elevator is old, used and small. Rooms are small and boy you can listen to the steps of people walking on the street in the 3rd floor. It looks like your bed is in a middle of the busiest roundabout in the city. Extremely noisy. On the 1st night I grabbed my bags and I was about to leave the hotel in the middle of the night as I could not stand the noise. At the reception the lady was extremely helpfull to get us another room as they did not had staff to fix the room window, which did not close. In the new room the windows did close but the street noise was there. Again friendly staff but the property needs in depth work to be a "Boutique" hotel.

    Price was interesting for Florence. Staff was friendly but not very problem solving oriented.

    Stayed in May 2017

  • Reviewed: 20 May 2017

    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Plumbing, there was a Small leak in my bathroom sink. Also not the closest hotel to the city centre but the amenities made up for it

    Great staff, friendly and helpful, specially Mirko. The atmosphere is very nice, calm and relaxing. They pay a lot of attention to detail. Breakfast was very nice with varied choices. Will definitely stay there again if I return to florence.

    Stayed in May 2017

  • Reviewed: 17 May 2017

    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 2 nights

    i specifically booked a Junior Suite with 2 separate beds... we got the suite but with a double bed...not suitable, the staff put us into a much smaller Service room with 2 beds but no windows and that smelled toilets... This is not acceptable!

    the Hotel itself...breakfast hall, terrace.

    Stayed in May 2017

  • Reviewed: 12 April 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Some variation at breakfast. Maybe ham and cheese...

    Comfy beds, quality finishings, nice hot shower. Great decor, friendly staff. Sweets and chocolate eggs in jars around the place!

    Stayed in April 2017

  • Reviewed: 21 January 2017

    • Business trip
    • Solo traveller
    • Executive Single Room
    • Stayed 1 night
    • Submitted via mobile

    Had difficult time turning on the room heater. Breakfast menu need to improve.

    Excellent staff members. Very clean room. Close to the exhibition center.

    Stayed in January 2017

  • Reviewed: 5 January 2017

    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was poor. They only served jams, honey,cereals and sweet bread. there were no hams or any meat products. Also,they don't serve scrambled eggs. we stayed hungry. we want to add that the bathroom was very cold

    the hotel is very nicely decorated and looks great. the ''evergreen'' room was so relaxing.

    Stayed in January 2017

  • Reviewed: 3 January 2017

    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 5 nights

    Cold rooms, the heating could be better in winter days.

    Very comfortable beds. Fresh breakfast bakery products. The hotel is near the city center. Helpful and friendly staff.

    Stayed in January 2017

  • Reviewed: 12 December 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Weak Wi-Fi.

    Everything! It was very cosy and stylish, felt homey and the location was close enough to the city to walk and leave the car parked. The breakfast had sugar free jams, delicious yoghurt and by request gf-crackers. The best hotel I stayed in Italy!

    Stayed in December 2016

  • Reviewed: 24 October 2016

    • Business trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very limited breakfast. Room had no heating this time of the year.

    Very nice and welcoming staff. Hotel was beautifully decorated. Location was excellent, only 15 minute walk from tourist attractions. Room was very clean and parking was a big bonus even though our car was blocked and the staff had to move other vehicles in order for us to exit the lot.

    Stayed in October 2016

  • Reviewed: 12 October 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel has been beautifully decorated! It was a pleasure to staying at this hotel and would definitely stay if we went back to Florence. The gentlemen receptionist also kindly upgraded our room upon our arrival - that's great customer service!!

    Stayed in October 2016

  • Reviewed: 25 September 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Gated parking was tricky because other cars pulled in after us and didn't leave their keys with reception. But it worked out m. The staff provided us complimentary coffee in the garden while we waited.

    The hotel is lovely. I wish we stayed another night. Breakfast buffet was bountiful and fresh. Staff gracious, helpful and informative.

    Stayed in September 2016

  • Reviewed: 21 September 2016

    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    Staff excellent - nothing was too much trouble. Beautiful facilities Fabulous breakfast Standard of accommodation as excellent Bonus getting a parking spot

    Stayed in August 2016

  • Reviewed: 18 September 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    A lot of improvement needs to be made to get the staff up to the level they should be for a property like this. Free Parking yes but allow 30 mins to get your car out when you need it as only one exit. Breakfast choice was minimal, only croissants, cereal and yogurt, I would have expected more from a four star boutique hotel. WIFI is slow.

    New Hotel with excellent rennovation work carried out. The room was perfect; bed, AC, Bathroom.

    Stayed in September 2016

  • Reviewed: 5 September 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There is no international TV channels. Breakfast is rather 3 stars, because there are no cheese, cold cuts and scrambled eggs.

    Amasingly friendly and helpful staff, beautiful historical building, everything is brand new and spotless, tastefull decorations, comfortable bed. Perfect location and free parking.

    Stayed in September 2016

  • Reviewed: 9 August 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    Really nice and clean hotel. It has recently been opened, so they are - as we were told - planning additional activities and options ... but for us the wonderful breakfast in the garden was just enough to have a great experience there. It is located about 15 minutes walk from the main tourist attractions - just enough exercise in the morning to wake you up. :)

    Stayed in July 2016

  • Reviewed: 1 August 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    Nothing to complain. The hotel is quite new and they constantly work on improving the service and experience. Recommended.

    The staff was excellent trying to help with everything at every opportunity. We really felt welcomed in this hotel. The design of the hotel with high ceilings, big doors, attention to details make you feel like royalty.

    Stayed in July 2016

  • Reviewed: 25 January 2018

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great

    A lovely place to stay with very friendly staff and good facilities

    Stayed in January 2018

  • Reviewed: 25 November 2017

    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Needs a better ironing board

    Full of style and character with excellent rooms and common areas. Excellent breakfast.

    Stayed in November 2017

  • Reviewed: 5 November 2017

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location was ok but it was quite a long walk to the centre of town with a 5 year old child.

    Very nice, clean and spacious room.

    Stayed in November 2017

  • Reviewed: 24 September 2017

    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The Staff are very freindly

    Stayed in September 2017

  • Reviewed: 2 September 2017

    • Group
    • Classic Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast food could be better,

    friendliness of the staff. Cleanliness.

    Stayed in August 2017

  • Reviewed: 28 June 2017

    • Business trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    great breakfast !

    Stayed in June 2017

  • Reviewed: 18 June 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing ! It was great!

    Great staff, very friendly and professional . Good location to walk into town. Nice clean rooms .

    Stayed in June 2017

  • Reviewed: 4 June 2017

    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were very small.

    The complimentary buffet was excellent.

    Stayed in May 2017

  • Reviewed: 2 June 2017

    • Leisure trip
    • Group
    • Executive Single Room
    • Stayed 1 night
    • Submitted via mobile

    It WAS a palace. Beauriful, elegant structure, furniture and art work

    Stayed in June 2017

  • Reviewed: 21 May 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful luxurious room - free apperivo on arrival and breakfast was delicious ! Staff very friendly and helpful would love to stay again

    Stayed in April 2017

  • Reviewed: 18 May 2017

    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Wifi too poor

    Everything was excellent , breakfast,appetizers apples in the lobby of our floor.

    Stayed in May 2017

  • Reviewed: 13 March 2017

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights

    Very chilly in breakfast room

    Big, light room and bathroom, whole hotel was tastefully decorated, nice breakfast, cosy salon

    Stayed in March 2017

  • Reviewed: 21 January 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very helpful staff. Quiet location. Hotel had a nice feel to it.

    Stayed in December 2016

  • Reviewed: 13 January 2017

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    I couldn't get the heater above 19 degrees

    Breakfast was lovely and the staff very accomodating. Palazzo is stunning and a short walk to centre.

    Stayed in January 2017

  • Reviewed: 10 January 2017

    • Leisure trip
    • People with friends
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast. A bit noisy on the road side, if you have sensitive ears.

    Location, 15 minutes away from city center. Clean, design, car space.

    Stayed in January 2017

  • Reviewed: 12 December 2016

    • Business trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was really fine. Not so far from main attractions. Parcking included!!!! Breakfast was poor! Most important very very clean location!

    Stayed in December 2016

  • Reviewed: 2 October 2016

    • Business trip
    • Solo traveller
    • Executive Single Room
    • Stayed 4 nights

    Everything was brilliant!

    Stayed in September 2016

  • Reviewed: 28 September 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    My room 102 was too noisy with the window on the road even if I asked high floor.

    Stayed in September 2016

  • Reviewed: 28 July 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Lots of mosquitos in the room. Breakfast limited.

    Helpful staff. New hotel. Nicely finished

    Stayed in July 2016

There are also 16 reviews without text. These impact the overall review score.

Showing 1 - 40