Località Cini, 31a, 22010 Porlezza, Italy
#7 of 51 hotels in Porlezza
Guests' ChoiceBased on 139 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.1
Staff
9.6
Value for money
8.3
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 April 2024
Enikö
SwitzerlandToo much steps...
Extremely friendly staff, generous breakfast, free Tesla charging, quiet room, comfortable bed
Stayed in April 2024
Reviewed: 12 April 2024
Daniela
United KingdomMy stay at the hotel was nothing short of exceptional. From the moment I arrived, the staff greeted me with warm hospitality, ensuring a smooth and swift check-in process. Kids club, breakfast and everything you need to enjoy your holidays.
Stayed in April 2024
Reviewed: 4 November 2023
Alison
United KingdomThe most beautiful place. Amazing setting and views. Room was very comfortable and overlooked the lake. Food was out of this world and the staff could not do enough for you. A wonderful stay.
Stayed in October 2023
Reviewed: 20 October 2023
Ralph
United KingdomNo irons in the room - what was available on day of wedding was one tiny iron that leaked and a queue of 4 persons ironing suits on a very small ironing board - this was UNACCEPTABLE really as I waited one and a half HOURS !!! NOT happy that I had to pay 70 Euro for parking - I feel that should hae been in the price The room was old fashioned and dated with wood look
Pool was lovely Breakfast was lovely Staff were excellent Scenery was superb
Stayed in October 2023
Reviewed: 20 October 2023
Jamie
SwitzerlandThe sheets seemed to be too small for the beds. So by morning, we were often touching the bare mattress in some places. I think they need bigger sheets and/or mattress covers. Some of the servers/staff were really going the extra mile more than others. So, I wish it was easier to tip them (e.g., in the individual bills/when paying by credit card).
The location, service, amenities (e.g., pools, family spa, tennis and basketball courts, bikes--FYI, the tennies and bikes are an extra fee), food, kids club, rooms, etc. were outstanding! My partner loved the beach (where we could also pay extra to rent pedalos or stand up paddles). Our kid loved the scavenger hunt to explore the facilities upon arrival (and win a prize). ;-)
Stayed in October 2023
Reviewed: 10 October 2023
Rita
United KingdomMy daughter have gluten allergy and I was very surprised they have lots of choice of gluten free food. Amazing location and great personal. We had amazing time.
Stayed in October 2023
Reviewed: 28 September 2023
Andrew
United Kingdomno milk (powdered or liquid) with coffee sachets in room (very minor). I water at dinner is 6 Euros and no way of knowing the cost - it looks like tap water in their own branded bottles. Car parking is in individual bays which are quite small and awkward to park in especially at the end of a long journey
staff, views, restaurants, kettle in room, the whole place is super clean and well maintained which is rare for Italy
Stayed in September 2023
Reviewed: 23 September 2023
Anouck
NetherlandsGreat location and facilities.
Stayed in September 2023
Reviewed: 22 September 2023
Nick
United Kingdomnothing negative to report.
everything met our expectations, room, restaurant, all very good.
Stayed in September 2023
Reviewed: 20 September 2023
Dmytro
UkraineThe room is a bit outdated. But at the same time spacious, and the terrace is superb
Superb location, good spa, awesome a la carte restaurant La Masseria
Stayed in September 2023
Reviewed: 17 September 2023
Sally
United KingdomWe had a hire car and feel €20 a day parking was excessive. Perhaps offer discount for customers staying at hotel. Also restaurant was expensive.
The Staff are amazing , very friendly and welcoming.
Stayed in September 2023
Reviewed: 13 September 2023
David
United KingdomNothing - all brilliant
Everything was amazing Facilities Staff Food Beach side are
Stayed in September 2023
Reviewed: 10 September 2023
Sunita
United KingdomNeeded some more lighting around the property and some hooks in bathroom to hang clothes
How it overlooked the Lake and all the facilities available
Stayed in September 2023
Reviewed: 7 September 2023
Amjad
United Arab EmiratesParking is expensive
Amazing hotel , staff are friendly and helpful , breakfast is having variety of food ,it is recommended for family , so many activities for kids
Stayed in July 2023
Reviewed: 7 September 2023
Michael
United KingdomDisabled bedroom for us able bodied people
Stayed in September 2023
Reviewed: 21 August 2023
Anna
United KingdomNothing not to like.
Beautiful location. Good on site restaurants and some of the best staff we have experienced.
Stayed in August 2023
Reviewed: 19 August 2023
Charles
United KingdomPaying 20 Euro a day for parking.... what a cheek.
Stayed in August 2023
Reviewed: 17 August 2023
Shehab
EgyptNone
Staff is very helpful, always smiling and very supportive. Fabulous lake view. Walking by the lake is unforgettable experience. Breakfast was good and pizzeria restaurant was ok.
Stayed in August 2023
Reviewed: 14 August 2023
Heather
SwitzerlandBit pricey
Lake, pools, beautiful views
Stayed in August 2023
Reviewed: 12 August 2023
Dana
IsraelInternet access was poor
Great location, wonderful breakfast buffet- very rich and delicious
Stayed in August 2023
Reviewed: 7 August 2023
Valera
SwitzerlandPaying 20 EUR for the parking. One room for three cost almost the same as two rooms for four people. The room for three had a couch for the third person that was not comfortable.
The location, the private beach, EV charging and the views.
Stayed in August 2023
Reviewed: 20 July 2023
Michael
United StatesMost things are a la carte. Not a super big deal but something to be aware of.
So relaxing!! The views were amazing!! Tons of hiking trails nearby and such a peaceful resort. Wasn’t swarming with kids and didn’t feel like I was trapped on a cruise ship
Stayed in June 2023
Reviewed: 15 July 2023
Caroline
United KingdomNothing
All facilities were excellent safe were exceptional and helpful hard working and friendly
Stayed in July 2023
Reviewed: 10 July 2023
Levi
NetherlandsThe location, personell, room and additions were perfect
Stayed in July 2023
Salvador, Brazil
Richmond, USA
Borgholm, Sweden
Calella de Palafrugell, Spain
Sigulda, Latvia
Villa La Angostura, Argentina
Verona, Italy
Gdynia, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content