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Reviews of Best Western Park Hotel 4 stars

Strada Val Nure 7, 29100 Piacenza, Italy

#3 of 10 hotels in Piacenza

Guests' Choice

Review score

Based on 1143 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.8

  • Location

    8.2

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.6

  • Free WiFi

    8.9

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Showing 1 - 75

  • Reviewed: 3 June 2018

    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were nice and clean and the staff was very friendly and helpful and spoke English very well. I speak barely a word of Italian so this was very helpful in a smaller city like Piacenza.

    Stayed in June 2018

  • Reviewed: 17 May 2018

    • Leisure trip
    • Couple
    • Double Room with Extra Bed
    • Stayed 1 night

    Old furniture, could not open the window, no possibility to switch off/regulate the air conditioning from the room. Normally I would expect better hotel quality in terms of furniture in a 4 stars hotel. The hairdryer was not working that well.

    Spacious enough room for 3 people, friendly staff and the breakfast was ok. 5 min away by car from a big supermarket. Close to the city centre if travelling by car. Free parking.

    Stayed in May 2018

  • Reviewed: 14 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Temperature in room was a bit low .

    Excellent choice for a stopover driving up north .Free parking on site , dinner also available on site . Excellent bedding .

    Stayed in May 2018

  • Reviewed: 27 March 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Efficient, helpful easy-going staff, kind but not too much. Very Italian attitude but in the positive way. 20 to 30 years ago, I have been several times underwhelmed by the Best Western hotels and tried to avoid them ever since. It was a pleasant surprise to see they improved to the actual level, I would not mind staying with them again.

    Stayed in March 2018

  • Reviewed: 7 February 2018

    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 2 nights

    Business Centre is ok if you speak italian. i had to ask the reception to help. Fabio was excellent and very patient.

    Breakfast was very good especially the cold meat and bread options.

    Stayed in February 2018

  • Reviewed: 5 February 2018

    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night

    The restaurant was open until 22.30, but at 22.05 the waiter was clearly unhappy about my intention to dine, and with a grumpy face told me I could have a Tagliata di manzo or nothing. There was some damp coming through the wallpaper in my room, and insufficient plugs for charging all my appliances. Looks like some investment in revamping facilities and personnel is required. Location is not very near the motorway exit, and it is not walking distance from anywhere interesting in town.

    Safe parking space. Nice bright spacious lobby and good efficient staff at check-in and check-out.

    Stayed in February 2018

  • Reviewed: 14 January 2018

    • With a pet
    • Leisure trip
    • Family with young children
    • Family Room - 2 Connected Rooms
    • Stayed 1 night

    The food at the restaurant and the breakfast was a little disappointing.

    The 2 connecting rooms were nice. Our dog was welcome and enjoyed the park around the parking area. It's an easy one-night stay on the road.

    Stayed in December 2017

  • Reviewed: 5 January 2018

    • Leisure trip
    • Family with young children
    • Family Room - 2 Connected Rooms
    • Stayed 2 nights

    It is located at the outer side of Piacenza, so it was actually a bit hard to reach the city center without a car.

    The hotel is quite big. It has its owned parking lot (free and paid). The staffs are friendly, check in was fast, 2 spacious elevators. The pastries are tasty.

    Stayed in December 2017

  • Reviewed: 27 October 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We were in the older section rooms that haven’t been updated so the rooms were a bit dated and worn out one of the family members had the newer rooms and really nice

    Stayed in October 2017

  • Reviewed: 27 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Difficulty to access because of the road system.

    The room was very comfortable and we revisited the hotel on our return journey because it was so satisfactory.

    Stayed in September 2017

  • Reviewed: 6 September 2017

    • Leisure trip
    • Group
    • Family Room - 2 Connected Rooms
    • Stayed 2 nights

    Room was really cold, all the restaurants in the hotel were closed, towels were ripped and it was almost impossible to get a taxi to this distant hotel. Overall very far from the advertised four stars: more like two.

    Stayed in September 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    I was travelling on a bicycle and would have appreciated a bathtub to relax in.

    A comfortable hotel on the edge of Piacenza. Comfortable room and a nice breakfast.

    Stayed in August 2017

  • Reviewed: 10 August 2017

    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 4 nights

    Only the breakfast for example bread was not filled on time and they clean up the breakfast very fast. So please fill the important parts if you sell it as an breakfast.

    All was fine, very good staff and very helpfull.

    Stayed in July 2017

  • Reviewed: 27 June 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location We have a loss of property issue that has not yet been resolved. A not inexpensive item disappeared from our room.No compensation offered When we reported it the next day, which was our check out day. We were told they would check with laundry service and email us on Monday. They did not, when we phoned on Monday evening we were told they would let us know today as they had not yet checked with the laundry. We are still waiting. Hotel is tired looking and in need of a "facelift"

    Bed comf, nothing special Breakfast very poor selection and croissants and rolls dry

    Stayed in June 2017

  • Reviewed: 22 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There were not many places to eat very close but there were some a short car drive away

    I chose this hotel because of proximity to city and other areas we wanted to visit and because it had excellent parking - never full. It met all these needs and the staff were particularly helpful. Breakfast was excellent and the room quality very good

    Stayed in June 2017

  • Reviewed: 22 May 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom colour a bit obsolete .

    Very comfortable bed and easy sleep after a day's travel .Large tv screen for a hotel room . Proximity for highway travel and town trip , helpful staff .

    Stayed in May 2017

  • Reviewed: 7 May 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The shower was the most absurdly designed thing I have ever used. The shower head was in an awkward position and the little glass shower door never stayed put, so was always swinging into me while showering. On top of that, the water was either extremely hot or it was cold, nothing in between so showering was a very unpleasant experience. The breakfast was one of those corporate type outside food vendor affairs you see at chain hotels in the US, nothing really appetizing for me, and the fact that they charged you 2 Euros for taking more than one extremely small fresh orange juice was just too ridiculous.

    Stayed in May 2017

  • Reviewed: 11 April 2017

    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Not a lot to dislike at all. If I was really pushed, I'd say that the location is a bit too far away from the motorway (autostrada). Quite a drive, but is hardly the hotel's staff fault. It can't be helped.

    The space for parking, very handy. The hotel in general is very good and clean. The staff is so polite and helpful, especially the receptionist gentleman. Been there before and shall keep going back

    Stayed in April 2017

  • Reviewed: 12 February 2017

    • Leisure trip
    • Solo traveller
    • Twin Room - Disability Access
    • Stayed 2 nights

    They gave us a newly refurbished room, very modern BUT it was very cramped compared to other rooms we had before in same hotel

    Conveniency of location for us, including ample parking space

    Stayed in January 2017

  • Reviewed: 3 January 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning at night was a bit noisy and the only solution was to completely turn it off from the reception.

    Room was very modern and clean! Beds were comfortable and the location is close to the highway with plenty of free parking.

    Stayed in January 2017

  • Reviewed: 5 December 2016

    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Tea facilities in the room, I think need to provide more milk and tea bags rather than having to continuously ask for top up from staff.

    Cleanliness of the environment. Breakfast on time and very fresh food

    Stayed in December 2016

  • Reviewed: 9 October 2016

    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Nil

    This is an outstanding hotel. I was on a cycling holiday and arrived hot sweaty and with a bicycle. The reception staff were exceptional and even provided a secure room for the bike. I have stayed in a number of Best Westerns in Europe and the US. Many of them are in need of updating but this one in modern and well appointed. The restaurant is 1st class for food and service.

    Stayed in September 2016

  • Reviewed: 19 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine, just to put coordinates for gps of hotel so guests can find it easier.

    Everything is clean, comfortable, great stuff especially the young girl that works in coffe bar in hotel and restaurant.

    Stayed in September 2016

  • Reviewed: 15 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Staff were not very friendly or welcoming and restaurant food was bland.

    Room décor and fitments were good. Pre-visit the hotel was very helpful in meeting specific requirements (room location).

    Stayed in September 2016

  • Reviewed: 12 July 2016

    • Leisure trip
    • Family with older children
    • Double Room with Extra Bed
    • Stayed 1 night

    The environment is not spectacular but that was not an issue for our purpose.

    We used the hotel as a stopover when driving from Italy to Belgium. It was very comfortable with a nice restaurant, excellent breakfast and all the necessary facilities.

    Stayed in July 2016

  • Reviewed: 17 June 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Liked it all

    Everything was first rate. The breakfasts were excellent value for money and the staff were brilliant

    Stayed in June 2018

  • Reviewed: 28 May 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Liked everything!!!!

    Dinner was excellent and service too.

    Stayed in May 2018

  • Reviewed: 22 May 2018

    • Leisure trip
    • Family with young children
    • Family Room - 2 Connected Rooms
    • Stayed 1 night
    • Submitted via mobile

    Comfortable beds and pillows

    Stayed in April 2018

  • Reviewed: 10 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Cannot be faulted in any way.

    Everything was excellent.

    Stayed in May 2018

  • Reviewed: 22 April 2018

    • Leisure trip
    • Family with young children
    • Family Room - 2 Connected Rooms
    • Stayed 1 night

    Some noise during the night (a group of ladies talking loud late evening and early morning)

    Stayed in April 2018

  • Reviewed: 16 April 2018

    • Business trip
    • Solo traveller
    • Twin Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was poor, seemed not very clean.

    Stayed in April 2018

  • Reviewed: 23 March 2018

    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    The restaurant : service was not friendly There was a dance party and it was very loud No parking space available

    The front desk employee was nice

    Stayed in March 2018

  • Reviewed: 4 March 2018

    • Leisure trip
    • Family with young children
    • Family Room - 2 Connected Rooms
    • Stayed 1 night

    good beds, nice bathroom, good breakfast

    Stayed in February 2018

  • Reviewed: 16 January 2018

    • Leisure trip
    • Group
    • Family Room - 2 Connected Rooms
    • Stayed 3 nights
    • Submitted via mobile

    Very friendly staff, clean, nice breakfast

    Stayed in January 2018

  • Reviewed: 5 January 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Quality of breakfast products were really bad.

    Stayed in December 2017

  • Reviewed: 27 December 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location and very good value for money. The staff was very nice and helpful. This was my second visit and I hope to return soon.

    Stayed in December 2017

  • Reviewed: 3 November 2017

    • Business trip
    • Group
    • Family Room - 2 Connected Rooms
    • Stayed 1 night

    nothing

    the service was excellent.

    Stayed in October 2017

  • Reviewed: 1 November 2017

    • Business trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Clean, friendly staff and good location

    Stayed in October 2017

  • Reviewed: 24 October 2017

    • Business trip
    • People with friends
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Really no qualms.

    Very quiet yet close to the major arteries. Superb breakfast buffet

    Stayed in October 2017

  • Reviewed: 13 October 2017

    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Service was excellent

    Stayed in October 2017

  • Reviewed: 12 October 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights

    Breakfast, gym, restaurant, bar, shower etc etc

    It was clean and functional and that was about it.

    Stayed in October 2017

  • Reviewed: 10 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Large clean room and friendly, efficient staff

    Stayed in October 2017

  • Reviewed: 3 October 2017

    • Leisure trip
    • Family with young children
    • Family Room - 2 Connected Rooms
    • Stayed 2 nights
    • Submitted via mobile

    be aware this hotel is a 10E taxi ride to the centre

    very friendly and accomodating staff. breakfast was good.

    Stayed in October 2017

  • Reviewed: 20 September 2017

    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent room. Clean and spacious. Breakfast excellent value. Dinner excellent and service was extremely good too.

    Stayed in September 2017

  • Reviewed: 7 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The croissants were burnt

    Comfy bed

    Stayed in September 2017

  • Reviewed: 2 September 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Shower head was in an awkward location felt

    Comfort, cleanliness, excellent service

    Stayed in August 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The breakfast is very poor...

    The place is comfortable and clean.

    Stayed in August 2017

  • Reviewed: 15 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very clean

    As I am dissable I was able to park outside the door staff very good in alldepartments

    Stayed in August 2017

  • Reviewed: 15 August 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Comfortable beds and wooden floor

    Stayed in August 2017

  • Reviewed: 6 August 2017

    • Business trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Conditioning didnt worj in the suite. Disater to sleep in 28c

    Stayed in August 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Family with young children
    • Family Room - 2 Connected Rooms
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great hotel and friendly staff.

    Stayed in July 2017

  • Reviewed: 30 July 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Conveniently located near the motorway.

    Stayed in July 2017

  • Reviewed: 15 July 2017

    • Leisure trip
    • Family with young children
    • Twin Room - Disability Access
    • Stayed 3 nights

    Pillows were a little flat

    All staff were friendly and could communicate in english. the hotel was spacious.

    Stayed in July 2017

  • Reviewed: 10 July 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Nothing.

    The evening meal was a fantastic selection of typical Italian dishes.

    Stayed in June 2017

  • Reviewed: 6 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not too much to see around the hotel in walking distance

    Very clean and comfortable room Lovely restaurant .

    Stayed in June 2017

  • Reviewed: 27 June 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The restaurant, food and service

    Room, bed, breakfast

    Stayed in June 2017

  • Reviewed: 28 April 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing

    Friendly staff Good parking Excellent breakfast

    Stayed in April 2017

  • Reviewed: 18 April 2017

    • Leisure trip
    • Couple
    • Twin Room - Disability Access
    • Stayed 2 nights

    nothing, but it was out of town!

    Everything was good and pleasant

    Stayed in April 2017

  • Reviewed: 25 March 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Close to the highway, excellent breakfast

    Stayed in March 2017

  • Reviewed: 9 March 2017

    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night

    Restaurant is not good, sorry

    Stayed in February 2017

  • Reviewed: 14 February 2017

    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Did not have breakfast

    Stayed in February 2017

  • Reviewed: 8 February 2017

    • Leisure trip
    • Family with young children
    • Family Room - 2 Connected Rooms
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike

    Good Location easy to find, Friendly multilingual staff, overall very pleasant.

    Stayed in January 2017

  • Reviewed: 5 February 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Nothing negative.

    Nice big room. Rich breakfast.

    Stayed in February 2017

  • Reviewed: 23 January 2017

    • Leisure trip
    • Solo traveller
    • Double Room for Single Use - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The welcoming staff after a long day driving.

    Stayed in January 2017

  • Reviewed: 12 January 2017

    • Leisure trip
    • Group
    • Family Room - 2 Connected Rooms
    • Stayed 2 nights
    • Submitted via mobile

    breakfast

    Stayed in January 2017

  • Reviewed: 2 January 2017

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 2 nights

    Breakfast could be better for a 4-star hotel

    Clean, comfortable room; helpful staff

    Stayed in December 2016

  • Reviewed: 20 December 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No pizza in restaurant

    Everything

    Stayed in December 2016

  • Reviewed: 19 December 2016

    • Leisure trip
    • Family with young children
    • Family Room - 2 Connected Rooms
    • Stayed 1 night

    Clean and new rooms, excellent beds

    Stayed in December 2016

  • Reviewed: 17 December 2016

    • Business trip
    • Solo traveller
    • Twin Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The staff was friendly and professional Excellent service, thanks. Xlarge parking lot, and quiet location.

    Stayed in December 2016

  • Reviewed: 20 November 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    No room service after 22h00. The gym has little to offer.

    Professional staff, clean and comfortable hotel.

    Stayed in November 2016

  • Reviewed: 10 November 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beds were a bit soft.

    Friendly helpful staff, great breakfast.

    Stayed in October 2016

  • Reviewed: 29 September 2016

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was no little cake of hand soap only from a tube

    Like the little bar downstairs and the opportunity for different types of food

    Stayed in September 2016

  • Reviewed: 28 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Best value for money this trip. Great breakfast, nice dinner, super-friendly, helpful staff. Great service.

    Stayed in September 2016

  • Reviewed: 27 September 2016

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    A bit far from the centre - you need a car. A bit pricey

    Facilities were good, staff were friendly

    Stayed in September 2016

  • Reviewed: 26 September 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No porter assistance.

    The beds were excellent, dinner was marvellous and the staff professional.

    Stayed in September 2016

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