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Reviews of Perugia Plaza Hotel 4 stars

Via Palermo 88, 06129 Perugia, Italy

#19 of 34 hotels in Perugia

Guests' Choice

Review score

Based on 1023 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.2

  • Location

    7.9

  • Facilities

    8.1

  • Staff

    8.3

  • Value for money

    8.2

  • Free WiFi

    8

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Showing 1 - 75

  • Reviewed: 15 June 2018

    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 8 nights

    Bar area - very uninviting and very little atmosphere.

    Super friendly staff. Very easy to travel into town centre by bus - bus stop just up the street and a bus every 30 mins.

    Stayed in June 2018

  • Reviewed: 16 April 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    Not many electric sockets. It was impossible to charge your phones etc. while you are in bed. The hotel needs to be more up to date in this high-tech age. No facilities to have tea/coffee.

    Very comfortable. Professional staff members. There was a supermarket nearby. It's close to bus stops to get to the central part.

    Stayed in April 2018

  • Reviewed: 13 April 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Swallowing bed, the room was too noisy as you can hear the truck in the road. In my experience i was not happy. As i was in first floor and people from the conference hall were talking aloud in the corridor ( this is not an hotel error of course).

    Stayed in April 2018

  • Reviewed: 6 April 2018

    • Leisure trip
    • Group
    • Economy Double or Twin Room
    • Stayed 2 nights

    Breakfast at the restaurant was handled by one person, this could have been because we were here at the low season.

    The room was big enough and had good natural light coming from the window. Even the bathroom was very clean.

    Stayed in March 2018

  • Reviewed: 20 March 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The hotel is located on the outskirts of Perugia so easy to find. It is quite a long way from the historic centre of Perugia although there is a bus nearby.

    The hotel is well designed and made for a very comfortable stay. It suited me very well for a business trip as my room was very quiet.

    Stayed in March 2018

  • Reviewed: 13 March 2018

    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night

    The location is a little bit distant from the center but a few meters away there is a bus stop.

    The breakfast was plentiful and the croissant where delicious! The bed was comfortable and the place is clean! The parking place offered was right in front of the main entrance couldn't expect better!!

    Stayed in March 2018

  • Reviewed: 11 March 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There's an overpowering fragrant smell in the room that's bad for nasal allergy sufferers

    This property is away from the hassle of city centre. Easy to catch a bus into city. Massimo was very cheerful and obliging.

    Stayed in March 2018

  • Reviewed: 20 January 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The Hotel is just very good in all aspects, easy to find with free parking, very nice rooms in very good conditions , a very good breakfast with large choice, professional staff, hard to find anything that is not spot on!

    Stayed in January 2018

  • Reviewed: 24 December 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The 2 blankets on the bed did not look like a 4 stars accommodation, neither did the small bathroom with the shower without a door (every time you use the shower the bathroom will be under water). If you have a room on the street side and you’re a light sleeper, the acoustic isolation of the windows is not great, and you shall hear the the intense traffic from the street under. Breakfast was with choice of savory (old cold boiled eggs, no tomatoes, no scrambled eggs just cold cuts). old and dry cakes. The breakfast room staff was disappointing.

    The hotel is situated close to a busy street, 10 minutes by car from Perugia’s train station. The room was clean, warm and welcoming. The staff at the reception and in the restaurant, was friendly and accommodating. The breakfast was ok, with a good choice of sweet but poor choice of savory (old cold boiled eggs, no tomatoes, no scrambled eggs just cold cuts). The breakfast room staff was disappointing. The restaurant situated in the hotel was good. I enjoyed their tasting menus, with good dishes elevating the local delicacies. Very good quality Wi Fi.

    Stayed in December 2017

  • Reviewed: 17 December 2017

    • Leisure trip
    • Couple
    • Double Room with Extra Bed
    • Stayed 3 nights

    We were on the 5th floor don't know if this was the reason or not but hardly any water comes out of the shower, in addition to this on the first morning there was no hot water at all, the second morning there was only sufficient for one shower. On the second day the heating in the room failed, at which point we asked to change rooms we were offered a room on floor 2 initially with only a double bed and as there were three of us I had to return to reception and ask again for a room that could accommodate all our party! Room booked for 3 adults and 3rd bed was a camp bed. The small towels provided are useless. The hotel is not in a very convenient location.

    Room was clean

    Stayed in December 2017

  • Reviewed: 13 December 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    room appear to be outdated, area appear to be a bit remote. check in reception staff doesn't appear to understand the basic check in procedure in briefing and serving visitors.

    good restaurant downstairs.

    Stayed in December 2017

  • Reviewed: 10 November 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    I had a chance to meet Mr. Malek at the reception the night I have arrived, and the courtesy, the elegance shown are rare things now days. A special mention for him indeed. The whole structure is a pleasant place where to stay. See you soon Vittorio Mennella

    Stayed in October 2017

  • Reviewed: 10 November 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The location was a bit of a distance from the town centre meaning an steep uphill trek if not taxi but it was a good workout for the calves so hard to complain. Gym machine needs fixing.

    The breakfast spread in particular the sweets and cakes were indescribably delicious. The staff were all incredibly helpful and always with smiles on their faces.

    Stayed in October 2017

  • Reviewed: 5 September 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We asked for single beds and got a double. Man on reception check in was apathetic and unfriendly. No information given regarding the hotel or Perugia provided. Bathroom had weird smell. Hotel was further away from town than advertised so had to drive. Restaurant menu and prices not suitable and everywhere nearby were closed on Sunday night.

    Free parking and good wifi. Lady on reception checkout next day was very nice. Room was clean.

    Stayed in September 2017

  • Reviewed: 28 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    No kettle in bedrooms only disappointment

    Fresh crusty warm bread rolls Comfy bed Nice white soft bath towels Helpful and friendly staff Lovely clean hotel And nice quiet swimming pool

    Stayed in August 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The area around the hotel a bit tired and the distance to the downtown not that easy up the steep hill in 15 min, as described, especially in summer at +40 degrees

    Friendly staff and relaxing pool area

    Stayed in July 2017

  • Reviewed: 11 August 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No tea/coffee making facilities in room. Swimming pool and the restaurant in evening not really child friendly. Charge of guest fee in restaurant for 3 year old child who only ate fries resulting in a cost of €9!

    Friendly waiter. Comfortable spacious room.

    Stayed in August 2017

  • Reviewed: 19 July 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    We had all our requests dealt with but perhaps there could be more towels for swimming or a spinner to dry costumes.

    The staff are all very welcoming and friendly. We will go next summer.They were very good at recommending restaurants and booking tables and taxis.

    Stayed in July 2017

  • Reviewed: 9 July 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Just a suggestion; needs more parasols by the pool and easy access to towels.But the pool and seating are still fab anyway.

    Hotel staff very friendly and welcoming. Happy to help and assist with anything. Even found us a taxi in town after we had checked out.

    Stayed in July 2017

  • Reviewed: 6 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    The bathroom was very small and the shower cubicle had no curtain. Also, the hotel is 2 km from the town centre, at the foot of a steep hill. Ideal hotel as a base for driving around the region as it is close to the freeway, but for a stay in the town centre I would look elsewhere.

    Courteous staff, comfortable and clean room, free parking. The continental breakfast was good although a bit better could be expected from a 4 star hotel. The wifi was fast.

    Stayed in July 2017

  • Reviewed: 22 May 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Not easy to get into old Perugia city. Traffic very busy too dangerous to walk. Bus service available but not easy access to bustops.

    We like a firm mattress and this was perfect.

    Stayed in May 2017

  • Reviewed: 14 May 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 10 nights
    • Submitted via mobile

    The staff were fantastic and didnt let any language barrier cause an issue. Really friendly. Food is excellent and well presented, as well as really well priced.

    Stayed in May 2017

  • Reviewed: 25 October 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Several time the stuff was not friendly. The rooms were too hot and it was difficult to turn off the heating system

    I liked the breakfast and the possibility to use the internal restaurant

    Stayed in October 2016

  • Reviewed: 26 September 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    The oldest woman in the breakfast was very impolite. Every morning (yes, the 3 mornings) talked bad to me and to other clients. The air conditioned in my room did not work propperly. It was too hot for me and they did not give me a solution. The trash can was not clean any day and the rubbish was in the top. For sure it was my first and last time in this hotel.

    Stayed in September 2016

  • Reviewed: 9 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    As we were informed there is not a bus stop near the hotel to go to Perugia.So you can go by car or by taxi.

    The room was comfortable (in the room was a treadmill) and clean.Breakfast was good.The parking of the hotel is adequate.

    Stayed in August 2016

  • Reviewed: 18 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Swimming pool was surrounded by fancy clothed people so I didn't feel comfortableto slim. The male staff were quite grumpy. Quite a walk to the mini metro or busstop.

    Check-out at 12.:) Female staff were super friendly.

    Stayed in August 2016

  • Reviewed: 13 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The breakfast was a bit "poor" in contrast with all other hotel amenities which were very good. The exercising (treadmill) machine inside the room was not requested and took up a lot of unnecessary space.

    The hotel restaurant offers very good food.

    Stayed in August 2016

  • Reviewed: 19 July 2016

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 9 nights

    Parking is hard to get ------period. Don't tell me is free then there arr not enough spaces to park in. Pounding from the kitchen all through out the day and until 10:00 pm. Could be heard from my room so there was little to do about it but complain. The air conditioning was minimal at best and it was very hot during the day. I wouldn't plan on having a cool nights sleep unless its winter.

    Meals were ok

    Stayed in July 2016

  • Reviewed: 23 June 2018

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was small but functional

    Easily accessible from motorway. Rooms fine for a short stay. Friendly staff. Good breakfast with plenty of choice

    Stayed in June 2018

  • Reviewed: 14 May 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    maybe breakfast

    Great place to stay

    Stayed in May 2018

  • Reviewed: 26 April 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Hard to get to by foot.

    Stayed in April 2018

  • Reviewed: 26 April 2018

    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location was a little difficult to access

    Property met the expectations of the ratings

    Stayed in April 2018

  • Reviewed: 23 April 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cool receptionists

    Nice quiet room, good breakfast

    Stayed in April 2018

  • Reviewed: 7 March 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No Wi-Fi, the signal was effectively zero

    Good food and good people

    Stayed in March 2018

  • Reviewed: 2 January 2018

    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    nothing

    quite

    Stayed in December 2017

  • Reviewed: 15 November 2017

    • With a pet
    • Leisure trip
    • Couple
    • Economy Double or Twin Room with extra bed
    • Stayed 1 night

    The bed was a little uncomfortable, and not close to the chocolate festival.

    Restaurant on-site was very good.

    Stayed in October 2017

  • Reviewed: 5 November 2017

    • Leisure trip
    • Solo traveller
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I liked all.a very good hotel.

    The staff were superb. The hotel was excellent.

    Stayed in November 2017

  • Reviewed: 17 September 2017

    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 2 nights
    • Submitted via mobile

    No thing to suggest, we found all ok and the swiming pool is very relaxant

    Stayed in August 2017

  • Reviewed: 15 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The pillwos were too big and too hard for us. The breakfast was good, but always the same.

    Stayed in September 2017

  • Reviewed: 11 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Good breakfast

    Stayed in August 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Easy to find and nice pool

    Stayed in August 2017

  • Reviewed: 13 July 2017

    • Business trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night

    it was ok!

    Stayed in July 2017

  • Reviewed: 10 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really

    The free shuttle to the Jazz Festival

    Stayed in July 2017

  • Reviewed: 14 June 2017

    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night

    Great service, friendly staff and very convenient. Thank you!

    Stayed in June 2017

  • Reviewed: 31 May 2017

    • Leisure trip
    • Group
    • Economy Double or Twin Room
    • Stayed 2 nights

    Only berakfast could be more qualitative.

    Then conditions of Plaza Hotels were wonderfull.Also services and Staff quality it was so High.

    Stayed in May 2017

  • Reviewed: 12 May 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Very good value for money. The Hotel is good standard, super clean

    Stayed in May 2017

  • Reviewed: 3 May 2017

    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A bit of noise can be heard from the nearby highway.

    Great location for exploring surrounding cities.

    Stayed in May 2017

  • Reviewed: 26 April 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Staff are extremely friendly, the rooms are clean, the buffet is excellent.

    Stayed in March 2017

  • Reviewed: 11 April 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I recommend this hotel ! The staff is amazing, the service is perfect and the food is delicious!

    Stayed in April 2017

  • Reviewed: 6 April 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent welcome and friendly staff

    Stayed in April 2017

  • Reviewed: 27 March 2017

    • Solo traveller
    • Single Room
    • Stayed 1 night

    i like the hotel and the stuff , the room is clean and warm

    Stayed in March 2017

  • Reviewed: 20 March 2017

    • Solo traveller
    • Double Room
    • Stayed 1 night

    nothing

    i liked the hotel and the view outside

    Stayed in March 2017

  • Reviewed: 18 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Reception staff didn't know how to smile

    Reception staff very unhelpful

    Stayed in October 2016

  • Reviewed: 3 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A really nice place to stay, wonderful staff, quiet and close enough to the old city.

    Stayed in October 2016

  • Reviewed: 4 September 2016

    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room with extra bed
    • Stayed 1 night
    • Submitted via mobile

    The bathroom had open shower and no drainage on the barhroom floor. That combi ation eqals wet floor

    Great staff.

    Stayed in August 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    A business hotel, slightly outskirts but with a pool. Good b&b for a quick stopover. We had 2 rooms for a family of 5.

    Stayed in August 2016

  • Reviewed: 12 August 2016

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 8 nights

    Restricted times for eating at poolside.

    Lovely breakfast. Great steak flambe. Very friendly staff. Courtesy bus into town centre.

    Stayed in July 2016

  • Reviewed: 21 July 2016

    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 6 nights

    more staff. bar service to pool bar was worst I have every known. had no idea how to make any drinks. no furniture on patio: rooms very dated.

    Stayed in July 2016

  • Reviewed: 14 July 2016

    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Property is a fair way out from town. The air conditioning was pre set and didn't cool room down at all

    The breakfast was good

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 5 April 2016

    • Leisure trip
    • Couple

    No English-speaking channels on TV, if hotel wants to appeal to international customers I suggest, at very least, it allows access to CNN and/or BBC news channels. Gym fairly basic. Mattress was hard and uncomfortable. Staff could have been more friendly

    Location was ok for access to town and worked well for us as hotel provides free parking.

  • Reviewed: 13 November 2015

    • Leisure trip
    • Group

    Staff in breakfast room obviously did not like Americans. They resented getting more than 1 cup of coffee and made their displeasure more than known.

    Front desk staff hospitable and helpful. Nice room with view of mountains. Great buffet breakfast

  • Reviewed: 18 October 2015

    • Leisure trip
    • Family with older children

    A bit run down; air conditioning didn't work, gym equipment could use maintenance or updating. The spa was deserted. The location is a bit desolate.

    Spacious hotel with free parking and a good breakfast.

  • Reviewed: 23 August 2015

    • Leisure trip
    • Couple

    City centre is 30 minutes walking away on very steepy road. Hotel is a classical business hotel.

    Free parking very close to motorway and city centre. Excellent breakfast and reasonable value for money. Very good Wifi. Our room was upgraded at arrival as was very good.

  • Reviewed: 18 July 2015

    • Leisure trip
    • Family with older children

    The safe in the room is located on the frige and the heat beams into the safe . The shuttle. During the. Jazz festival was crowded,not frequent enough and some time the air condition did not work

    Very good staff and pleasant service.solved any reqest imediatly.

  • Reviewed: 1 March 2015

    • Leisure trip
    • Group

    The receptionist tried to over charge us for Spa on check out, we only got to use the sauna as steam room was not turned on and had to pay 10 euros each.

    breakfast was good, rooms spacious and clean.

  • Reviewed: 31 March 2016

    • Leisure trip
    • Couple

    Location. Hard bed and pillow.

    Parking

  • Reviewed: 10 December 2015

    • Leisure trip
    • Family with older children

    Area wellness

  • Reviewed: 26 October 2015

    • Leisure trip
    • Couple

    Staff all very helpful and obliging

  • Reviewed: 12 October 2015

    • Business trip
    • Solo traveller

    Poor breackfast. Shower is not close and bathroom after it is completely wet

  • Reviewed: 26 September 2015

    • Leisure trip
    • Couple

    Quite far from city center 20 min walk

    Nice swimmingpool, good breakfast, room was already available in the morning

  • Reviewed: 21 August 2015

    • Leisure trip
    • Couple

    Swimming pool could be cleaner

    Breakfast, nice swimming pool, parking.

  • Reviewed: 10 August 2015

    • Leisure trip
    • Couple

    Weak wifi signal in rooms

    Perfect breakfast, nice hotel, close to city.

  • Reviewed: 27 July 2015

    • Leisure trip
    • Couple

    Very helpful and friendly staff

  • Reviewed: 19 July 2015

    • Leisure trip
    • Solo traveller

    Very modern and clean hotel at 10 minutes from the city center by bus or 20 minute by walking

  • Reviewed: 21 June 2015

    • Leisure trip
    • Group

    The interior of the building was finished to a very high standard, very clean, good bar service, very friendly staff nothing was to much trouble

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