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Reviews of Piccolo Hotel 2 stars

Via San Gallo 51, San Marco - Santissima Annunziata, 50129 Florence, Italy

#349 of 384 hotels in Florence

Guests' Choice

Review score

Based on 342 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    6.4

  • Location

    8.5

  • Facilities

    6.6

  • Staff

    8

  • Value for money

    7.2

  • Free WiFi

    8

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Showing 1 - 38

  • Reviewed: 9 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Due to a flight cancellation this was a last minute one night booking so all we wanted was a basic hotel near to the station and the city centre so that we could make the most of our unexpected visit. This is a family hotel, not as pristine as some, but clean, comfortable - we had a large room and a decent bathroom. Breakfast was included with plenty of choice and good coffee.

    Stayed in May 2018

  • Reviewed: 4 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Tiny bathroom and shower, very clean but with no appreciable extractor fan, so it became very warm and steamy. The shower was new but very small. Apparently the property was recently renovated with new bathrooms - we cannot imagine how they were before! The building seemed very old, so putting bathrooms in every room must have been difficult. On arrival we had to ring a bell and then lug our cases up steps to the first floor, where the reception was - physical fitness required (!)

    Staff very friendly. Bed was comfortable - we suspected a ´latex´ mattress ' soft/moulds to one´s body shape. Our room looked out onto an internal garden (trees) complete with birds tweeting - delightful! High ceilings, giving a sense of spaciousness. Quiet and private - our room was at the end of the corridor and very clean. The Wifi worked, but was sometimes variable. Excellent location near the Mercado Centrale - highly recommend the food there, and walking distance to a lot of Florence´s attractions.

    Stayed in June 2018

  • Reviewed: 5 April 2018

    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    The reception behaviour was unfriendly and he did not help for nothing. Room was too cold and heater was out of order, They told that they will check but they did not and we (2 from 4) caught cold. When i asked for hot water he told we have no hot water and you can not use the water boiler, get it from the cafe in the street!!! In the room there were not safety box and telephone.

    Two staffs (Akram and Maria) were warm abd kind.

    Stayed in April 2018

  • Reviewed: 6 January 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    - Extremely small shower - Leaking flush - No electrical kettle - A bit cold

    - location: 15 min to train stations, 20 min to centre, close to restaurants and shops - Fair price - Clean room - Nice staff

    Stayed in December 2017

  • Reviewed: 30 November 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    The shower cabin is too small even for anybody taller than 160. Mattresses were too soft and overused

    Very good location, about 5 minutes walk from Academia and less than 15 from Duomo

    Stayed in November 2017

  • Reviewed: 6 November 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room smelt of drains; the bathroom smelt even worse. The shower door didn't open wide enough for easy access.

    Staff carried our luggage up and down stairs. Excellent breakfast. Comfortable bed.

    Stayed in October 2017

  • Reviewed: 15 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    You have to re-built everything, you've got stinky rooms after smoking guests there and a small dirty bathrooms with no place to stand in the shower. No elevator. Old furniture that is about to be broken,even the floor is doing noise when you are making steps, thin walls so I could hear the neighbour washes hands and takes shower. I would rather sleep on the streer then to stay in that place again.

    It's a horrible place to stay:stinky room like a 10people were smoking for a week, dirty bath with no place even to stand if your weight is more then 90kilo or you are higher then 1.90m. Only the location is good close to the very center.

    Stayed in October 2017

  • Reviewed: 25 September 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No view for my room

    Fantastic staff in a very cosy and little hotel. We find this hotel very cheap compare to other hotel in Florence. Old building but good maintenance The breakfast was very good in comparing the price.

    Stayed in September 2017

  • Reviewed: 1 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Beautiful place just few minutes from the city center. Room was fine and clean just the shower was really small. And the nearest place to park was far and very expensive.

    Stayed in August 2017

  • Reviewed: 8 August 2017

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The Location is very convenient for visiting the whole "Il grande museo del Duomo", and for nice romantic walks in the evening. The owners are very helpful. They let us leave our luggage to them after check out so we can see Florence more freely! Will definitely go back!

    Stayed in August 2017

  • Reviewed: 6 August 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    The Owner Akram - Excellent hospitality , the buidling did not have a elevator so he helped us pick the bags and move them to the room , he guided us around for the parking , locations , shopping etc....

    Stayed in July 2017

  • Reviewed: 9 July 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    The Mosquitoes were horrible. There is no escape from the mosquitoes in this room and these Florence mosquitoes were huge and evil. The reception could warn us or just should make something to get rid of it. No use of having a great balcony.

    Nice balcony with great view and great location.

    Stayed in July 2017

  • Reviewed: 3 June 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 8 nights
    • Submitted via mobile

    The Matress was not comfortable.

    World Class Customer Service.

    Stayed in June 2018

  • Reviewed: 13 May 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Smell, no internet, extremely uncomfortable beds, old fashioned, no value for money

    Location

    Stayed in May 2018

  • Reviewed: 22 April 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The staff were extremely helpful and location was great! Very close to the center as well as the train station.

    Stayed in April 2018

  • Reviewed: 16 April 2018

    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There was no wifi available in the rooms as advertised There was only a wifi area in the lobby

    Stayed in April 2018

  • Reviewed: 9 April 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    none

    nice room for money

    Stayed in April 2018

  • Reviewed: 2 April 2018

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Not clean

    Staff

    Stayed in March 2018

  • Reviewed: 27 March 2018

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Very simple

    Location

    Stayed in March 2018

  • Reviewed: 15 February 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is conveniently located for sightseeing. There are many cafes and shops nearby.

    Stayed in February 2018

  • Reviewed: 3 February 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Smelly, mold in shower.view of wall and dirty pipes bottom of window was rubbish

    Nothing

    Stayed in January 2018

  • Reviewed: 25 January 2018

    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    the bed was not that confortable

    perfect location, very clean, good value for the money

    Stayed in January 2018

  • Reviewed: 25 January 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The photos were not realistic and gave a much better impression of the place.

    Stayed in December 2017

  • Reviewed: 21 January 2018

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Every thing

    Nothing

    Stayed in January 2018

  • Reviewed: 4 January 2018

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    The staff is so friendly! The hotel is very clean. And you can walk to all the museums and monuments.

    Stayed in January 2018

  • Reviewed: 20 December 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was cold at night

    Really kind staff

    Stayed in December 2017

  • Reviewed: 15 December 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    The bathroom was too small and uncomfortable.

    Good breakfast.

    Stayed in December 2017

  • Reviewed: 7 December 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 5 nights

    The bathroom needs to be renovated and the place does not look like the photos provided. Horrible.

    Stayed in November 2017

  • Reviewed: 17 November 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    the room was very cold as the heating system wasn't on yet

    easily accessible, great breakfast available and very friendly staff

    Stayed in October 2017

  • Reviewed: 5 November 2017

    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    bad smell

    friendly staff and location

    Stayed in November 2017

  • Reviewed: 30 October 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 5 nights

    excellent location of the hotel. friendly staff. clean rooms in the hotel.

    Stayed in October 2017

  • Reviewed: 8 October 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Filthy entrance No elevator A/c unit unusable No windows No phone No beds, just cots No toilet seat

    Nothing

    Stayed in October 2017

  • Reviewed: 5 October 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room, toilet was awful

    Location, friendly staff

    Stayed in September 2017

  • Reviewed: 14 September 2017

    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    good room for this price

    Stayed in September 2017

  • Reviewed: 5 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was a bit too salla and the bed a little too old.

    The location is central enough to walk to all the tourist attractions.

    Stayed in August 2017

  • Reviewed: 27 July 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    With climate changing all over the world air conditioning should be part of the tariff not charged for separately.

    Stayed in June 2017

  • Reviewed: 22 July 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The stairs

    Excellent location and attention

    Stayed in July 2017

  • Reviewed: 12 July 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Allthing

    Stayed in July 2017

There are also 15 reviews without text. These impact the overall review score.

Showing 1 - 38

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