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Reviews of Hotel PIGNATELLI Napoli

Via San Giovanni Maggiore Pignatelli 16, Naples Historic Center, 80134 Naples, Italy

#2093 of 2,173 B&Bs and inns in Naples

Guests' Choice

Review Score

Based on 26 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.1

  • Location

    9.0

  • Facilities

    6.5

  • Staff

    8.4

  • Value for money

    6.7

  • Free WiFi

    6.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 13, 2024

    8.0
    Central location
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    It's a very good location and the staff is friendly and helpful.

    Stayed in April 2024

  • Reviewed: February 19, 2024

    8.0
    friendly atmospheric helpful
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    the manager is very helpful. the room is lovely and the bed very comfortable. It is in the heart of chaotic Naples. don’t be afraid of graffiti. lovely simple square for cheap drinks opersite.

    it is a property of character. If you are intimidated by the vast wooden doos on arrival everything else is a pleasant surprise

    Stayed in February 2024

  • Reviewed: June 4, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Single Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is rather a B&B than a hotel. They give you the keys and it works like a B&B. It is a second floor with no elevator, but Diego was nice and call us to help us bring the luggage up. Unfortunately I didn’t get the call. The room (an upgrade) was spacious and clean. It does not have many amenities. The hotel is very central though, extremely well located for someone that wishes to visit Naples and does not have much time to do it, as it was our case. Literally in the ‘centro storico’. You feel like you are living a napolitan adventure/experience. We like it, but some other may be disappointed. Diego was extremely nice!

    Stayed in May 2023

  • Reviewed: May 30, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower not good, small amount of water fall on your body

    Diego help us alot, took us from airport, answear all our questions and help us

    Stayed in May 2023

  • Reviewed: September 12, 2022

    8.0
    It met my needs.
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed wasn’t too comfy. the bathroom was extremely small - which would be okay if the door didn’t open into the small bathroom making it difficult to maneuver. The plug near the bed was broken.

    The room wasn’t clean and a nice size. I loved the big window and window sill for sitting and enjoying the morning - it did look out onto other people’s apartments. It’s in the center of everything.

    Stayed in September 2022

  • Reviewed: August 14, 2023

    10
    Fantastic place close to all the amenities, lovely and clean
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location-4 minutes to the Universita metro station and close to Spanish quarter and other sites. Friendly staff, clean, historic property. My room didn’t have a TV or aircon which didn’t bother me at all. Quite a few stairs to get upstairs to your rooms which might be a problem for some people

    Stayed in August 2023

  • Reviewed: June 26, 2023

    10
    Very good
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 5 nights

    Nothing

    All

    Stayed in May 2023

  • Reviewed: June 5, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rate was way over priced Booking .com has listed as €92 Room listing either locally rate €70-90 Charged €160 per night No tea making facilities No water on arrival in room No TV No fan on first night supplied 2nd night without requesting Bed hard Feeling ripped off!

    Closeness to old city

    Stayed in June 2023

  • Reviewed: September 26, 2022

    5.0
    Our first and last time staying at this place
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wifi not working Rude owner Expensive Dirty place you have to pay 10€ extra for each hour after 20:00 to check in hotel

    The owner was very rude in overall, he told us that we have to pay 10 euros for each hour that we are late after 20:00 to check in. The bathroom was dirty, the toilet seat was yellow from dirt, the room was covered in dust, the internet was not working, the bed was very hard and uncomfortable. No one was at the reception to turn to for help

    Stayed in September 2022

  • Reviewed: August 29, 2022

    5.0
    Fair
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Too many stairs to climb until you reach the room. The shower were slow and the drainage need to be fixed.

    Location was great and the price for weekends were reasonable. There is no A/C but a fan

    Stayed in August 2022

  • Reviewed: August 6, 2022

    3.0
    The only good point was the location.
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Cleaning of the room and the facilities, they didn’t clean the bathroom not even once, didn’t have any proper air conditioner just a fan, the bed was supposed to be double but it was 2 single bed attached which was super uncomfortable for a couple, they didn’t put any shampoo or shower gel or any other cleaning stuff in the room.

    The location of the hotel and the reception was really nice

    Stayed in August 2022

  • Reviewed: June 26, 2022

    4.0
    Disappointing
    • Leisure trip
    • Travelers with friends
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no air conditioner, it was too hot

    Stayed in June 2022

  • Reviewed: June 4, 2022

    4.0
    overpriced
    • Leisure trip
    • Travelers with friends
    • Superior Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    overpriced hotel for what it is... this is a hotel you will book if there are no other options. Shower head not working properly, bed not comfortable, reception not very friendly, and our window was covered with construction plastic so we were in a box like room - also no AC but we had a fan.

    the location is very central, overall clean hotel and room, quiet room if you have one court facing.

    Stayed in June 2022

  • Reviewed: May 30, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 2 nights

    poor air conditioning, very hot the room; no one at reception, no internet in the rooms. bathroom very small; the room was poorly lit.

    size of the room was good; bathroom was clean

    Stayed in May 2022

  • Reviewed: April 16, 2022

    9.0
    I'd stay there again in a heartbeat. Hope to return soon.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights

    We had a little trouble finding the front door and accessing the WiFi in the beginning, and getting the hot water to work at the end. Hauling my luggage up the stairs to this second floor hotel reminded me not to pack so much next time.

    The old building was fabulous. The location in the historic part of the city near all the restaurants and shops was fantastic. Our host met us at the door and was available with good advice and maps, and to solve any problem.

    Stayed in April 2022

  • Reviewed: April 5, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff

    Stayed in April 2022

  • Reviewed: August 13, 2021

    3.0
    last choice.
    • Leisure trip
    • Solo traveler
    • Economy Double Room
    • Stayed 2 nights

    tiny window, hot, broken floor, dirty bathroom, no Wifi connection in the room.

    Stayed in August 2021

  • Reviewed: April 11, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: November 10, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: September 9, 2023

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: September 7, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: July 31, 2023

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: June 26, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2022

  • Reviewed: June 7, 2022

    3.0
    Poor
    • Leisure trip
    • Travelers with friends
    • Superior Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2022

Showing 1 - 25

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