Skip to main content
  1. Hotel reviews homepage
  2. Italy hotel reviews
  3. Lazio hotel reviews
  4. Rome hotel reviews
  5. Reviews of Hotel Pineta Palace

Reviews of Hotel Pineta Palace 4 stars

Via San Lino Papa 35, 00167 Rome, Italy

#595 of 919 hotels in Rome

Guests' Choice

Review score

Based on 90 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    7.3

  • Facilities

    7.8

  • Staff

    8.2

  • Value for money

    7.7

  • Free WiFi

    7.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 8 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was very satisfying and personals were polite. Hotel receptionists were very helpful and they guided me with everything from locations to where to buy things. Especially a receptionist named Alessandro. He was very polite and Skilled in English. And a receptionist named Mateo too.

    Stayed in January 2024

  • Reviewed: 12 October 2023

    9.0
    A quality experience overall
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Majority of staff smile, others do not.

    Excellent breakfast service and kind Barman. Front desk staff are superb and always helpful. Great diversity in language which helps communicating.

    Stayed in October 2023

  • Reviewed: 30 September 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Comfort Double / Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It's location is a bit far from the center

    Large size of the room Nice terrace of the room Parking with good price and no need to reservation Good breakfast

    Stayed in September 2023

  • Reviewed: 12 September 2023

    7.0
    It was good
    • Leisure trip
    • Solo traveller
    • Comfort Double / Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No pool

    It was ok

    Stayed in September 2023

  • Reviewed: 12 September 2023

    8.0
    Good!
    • Leisure trip
    • Solo traveller
    • Comfort Double / Twin Room
    • Stayed 1 night

    I booked the room last minute as I had an emergency, the room was super clean and comfortable, very good international breakfast.

    Stayed in August 2023

  • Reviewed: 20 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Double / Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Was slightly far from underground

    Friendly staff, and very helpful. Hotel was very clean. Breakfast was very good

    Stayed in July 2023

  • Reviewed: 4 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Very comfortable and close to restaurants breakfast was amazing

    Stayed in August 2023

  • Reviewed: 28 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    The location. Not much in the area and was quite far from the metro

    The staff is very helpful and friendly. It offered a very good breakfast and the hotel was super clean.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Double / Twin Room
    • Stayed 3 nights

    location

    Stayed in May 2023

  • Reviewed: 22 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Beds, room at first floor in corner .. empty balcony, and one bed was broken. At pictures hotel looked more better.

    We got very poor poom, for that money what we paid not worth it. Everything was not comfortable

    Stayed in July 2023

  • Reviewed: 10 October 2022

    7.0
    The hotel is a long way out of town.
    • Business trip
    • Couple
    • Comfort Double / Twin Room
    • Stayed 2 nights

    We did not really enjoy breakfast, the hotel was very full but the boiled eggs were served very cold obviously from the fridge, Scrambled eggswere barely warm. Toaster did not toast. With lots of people there it took a long time to get a cup of tea. While there we had two rooms, number 1 had a shower over the bath with the shower in the middle of the bath making it quite difficult to use. Number 2 room had a shower cubicle but very tiny, plenty of hot water though in both cases. We had very hard pasta both nights for conference that we attended. As we stayed two nights beofre the event we ate at the hotel and we really did not enjoy our meals very much.

    Staff were pleasant and worked very hard

    Stayed in October 2022

  • Reviewed: 10 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant evening meal

    Room was comfortable and had an interesting view from the balcony

    Stayed in September 2022

  • Reviewed: 4 October 2022

    7.0
    .
    • Business trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It is very complicated to reach the hotel from the airport without using taxi. From Vatican city you need at least 45 minutes to the hotel by public transportation (metro + bus + walk).

    Staff is friendly and breakfast was more than good comparig with other hotels in Italy that I experienced.

    Stayed in October 2022

  • Reviewed: 8 August 2022

    8.0
    Great family hotel with good breakfast
    • Leisure trip
    • Family with young children
    • Comfort Double / Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    On check-out one staff member was impatient and a bit rude with regards to signing exit documentation. Bathroom isn’t well laid out. The basin is too close to the toilet so it isn’t comfortable to use.

    Great buffet breakfast with lots of options and parking on site at an extra cost.

    Stayed in July 2022

  • Reviewed: 26 June 2022

    8.0
    Reallly nice
    • Leisure trip
    • People with friends
    • Comfort Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    I didnt like the location. It was a little far from the centre

    clean towels every day, the staff was really friendly and helpful

    Stayed in May 2022

  • Reviewed: 1 June 2022

    8.0
    Whatever you may need, the staff here will also be happy to help.
    • Leisure trip
    • Couple
    • Comfort Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Some things need maintenance, tiny fridge

    Spacious, Luxurious lobby, great breakfast

    Stayed in May 2022

  • Reviewed: 17 May 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Comfort Double / Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Complete Plenty

    Stayed in May 2022

  • Reviewed: 4 April 2022

    7.0
    generally that was good place to stay
    • Leisure trip
    • Couple
    • Comfort Double / Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    the first day breakfast was a mess 🤦‍♀️

    the view was good

    Stayed in April 2022

  • Reviewed: 24 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double / Twin Room
    • Stayed 1 night
    • Submitted via mobile

    La cortesia in reception

    Stayed in January 2024

  • Reviewed: 7 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    A shuttle bus was offered at the hotel on a regular timed schedule to drop off hotel guests at the metro station and to also pick them up.I had to pay extra for this. However, the shuttle service is not reliable. It was not operating on the first day that we stayed at the hotel. On the second day we took the shuttle bus to the metro and on our way back we phoned for the shuttle bus to pick us up from the metro station. When I called the hotel to arrange for pick up the male receptionist Alessio hung up on us two times!!! We were two senior citizens stranded at the metro station in a strange city with the hotel reception hanging up on us. This is unacceptable. They do not care about your well being or safety. Apparently this has also happened to other people staying at the hotel as well. Hanging up on your paying hotel guests when they need assistance is not a good move. - customer service training is desparately needed!

    The breakfast was good and most of the staff were nice. I booked this hotel because it offered a shuttle bus service to the metro station.

    Stayed in September 2023

  • Reviewed: 28 November 2023

    10
    A lovely stay. Everything I could have wished for.
    • Leisure trip
    • Group
    • Comfort Double / Twin Room
    • Stayed 3 nights

    I do not understand why this hotel is getting a rating below 8+. The location is not central but there is no pretence in claiming it is. It is easily accessible, even by public transport, a tube and a bus. It is tucked away and quiet. There is no Roman traffic chaos. The rooms are very comfortable, the breakfast excellent and the staff a delight, helpful and kind. What is not to like!! I stayed in November. I will be going back in December.

    Stayed in November 2023

  • Reviewed: 7 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed was hard BUT all the beds we slept on in Europe were hard!

    Loved the rooftop bar, so relaxing after a long day. Had some great laughs with the group and the scenery was pretty.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    5.0
    Below Expectation
    • Business trip
    • Couple
    • Comfort Double / Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The food in the conference is recycled (left over pasta) for lunch and dinner. The waitress in the breakfast and bar was rude and unpleasant. Booking.com states that water is included in the unit. We were told that this is only welcome water and we had to pay for the following days. The reception staff were unfriendly and argued that it does not state every day. However, it does not state complementary welcome water either. Supplies of towels are for most of the time for one person, whereas we booked the room for two people. One of my colleagues was refused to have breakfast even though she did not join the group tour with a breakfast packet. I would not recommend this hotel at all. Very inconvenient location, too.

    The waiters serving the food for conference lunch and dinner were helpful.

    Stayed in June 2023

  • Reviewed: 29 June 2023

    4.0
    Not a good choice to stay. Staff unhelpful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff were a bit rude and unhelpful. Location was too far from the city

    Good space

    Stayed in June 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: