- the lift does not reach the fourth floor and stops operating in the hours when the reception is not manned - the mirror of the bathroom basin was not that suitable for women's make-up

- you can reach the city centre o foot (or by bus no. 10) - the hotel provides the customers with the Bolzano card, allowing free entrance to museums and free use of the transportation system (in the whole of South Tirol) - the hotel has a partnership with a neighbouring car park at a discount price per day

Stayed in January 2024

The only thing missing is a kettle, a couple of mugs and dome sachets of tea.

Great location, very comfortable room, warm and clean, on a charming square, an excellent choice for Bolzano.

Stayed in December 2023

Nothing. Above what was expected.

Good size room, bathroom and cupboards. Block out screen great. Easy to adjust heating. Comfortable bed and pillows. Clean; towels and bed linen checked and changed daily. Safe in room - easy to use. Had a lift that could fit 3 people and luggage, and went to all floors. Great location - easy access to Bolzano. The reception staff extremely helpful. Gave information on transport, and attractions. The Bolzano card was a great gift and we used it the entire time we were there.

Stayed in December 2023

Nice pretty conventional hotel over two buildings about 15 mons walks form town centre, but free bus pass once booked in was a bonus - frequent service. Good breakfast - all you'd expect. Single rooms were good for me and my daughter

Stayed in December 2023

This hotel had nice modern rooms, good bathroom, and had parking for our car. Also a bonus was some free tickets they gave us for transport and museum entry.

Stayed in August 2023

Very small room No in room coffee/tea/ kettle Austere

Stayed in October 2023

Lift did not go to the top floor so had to carry bags up from floor below. The room only had thin curtains which meant that the room was flooded with light at sunrise - this might be a problem for light sleepers. The hot food options at breakfast was limited to eggs and toast. Some other items would be nice.

Clean and comfortable hotel in a convenient location. Hotel staff were friendly and helpful. The hotel was close to a bus stop making travelling around very easy. The free travel card provided by the hotel gave unlimited travel on all local public transport at no cost. I plan to return for a holiday!

Stayed in October 2023

The location is not ventral enough The breakfast is only OK

Great room . Nice and helpfull staff. The hotel looks good

Stayed in July 2023

Very clean and comfortable

Stayed in August 2023

Our room’s aircon was a bit loud, but that did not bother us too much..

It was very clean, comfortable and cozy

Stayed in August 2023

Mattress was uncomfortable and shower temperature fluctuated.

Very helpful staff. Bolzano card, tourist information, and maps provided were great. Clean simple room. Good soundproofing in room.

Stayed in August 2023

No refrigerator in the room. Extra cost for breakfast.

A rather small but nice single room with air conditioning. Everything was very clean. The hotel is close to the city centre. The hotel has a garage for motorcycles and bicycles, which is free of charge. Tasty breakfast with a sufficient choice of dishes.

Stayed in August 2023

It’s about a mile from the center of the city. Inside the room I could hear water running inside the pipes in the walls.

Beautiful building, attractive area.

Stayed in August 2023

The church bells are pretty loud in the morning-not the hotels fault but not great if you want a lie in

The location was great as a starting point for going in to the dolomites. The restaurant was good and the bolzano card we got was brilliant. The room was a good size and clean.

Stayed in August 2023

The single room is vert small but functional

the cleanliness of the room and the very nice staff

Stayed in July 2023

Breakfast is expensive.

The receptionist called us upfront probably to know what time we would arrive but also to explain us how to get to the hotel. Good English speaking. Very helpfull.

Stayed in July 2023

Extra cost for breakfast ,348 euros for 2 nights think it should of been included

Location 10 minutes walk to Old Town, secure parking for motorcycles, air conditioning in room

Stayed in July 2023

Nothing to mention.

Good location, easy to park nearby (Best Parking), huge selection in breakfast. The Bolzano/Bolzen Card puts the complete stay a level higher: free entry in multiple museums (incl. “Ötzi Museum”), cable car, public transportation, etc.

Stayed in July 2023

The hotel is a few steps away from a bus stop from where it's possible to go directly to the city centre (old town), main train station and Ritten cable car. In the other direction, one bus goes to the mountain area (Kaltern; Mendel cable car). Perfect!! The Hotel participates in the initiative "Bozen Card" which means that you get this Card free of charge at the check-in (probably, the cost of the Card is included in the room rate - the Hotel is not really cheap). This Bozen Card gives you free public transport in the Bozen Region (busses, local trains, cable cars) and free access to some museums (including the important Ötzi Museum). Can be an interesting deal.

Stayed in July 2023

We had no warm water and the hotel didn't propose any discount. The breakfast is fine but nothing special. To have the parking place you have to pay an extra and it was not clear from the beginning. I reserved a double with a big bed and I got the first double with 2 beds. Nobody checked in advance and I had to notice to the staff.

The position is fine, not far from the centre. The rooms are clean and the staff met my requests. If you are a tourist this hotel is a good compromise.

Stayed in July 2023

Convenient Location

Stayed in July 2023

-

fruits and vegetables

Stayed in June 2023

Parking was a little remote as i have walking difficulty. Also a little on the pricy side

Location and food were great. Room clean and tidy

Stayed in June 2023

We have no complaints.

Hotel is located a short taxi ride away from the main railway station and the town centre but Gries has excellent bus connections to the town and (for stays of 2+ nights) a local travel/discount card is included in the room price. .The room was spacious and very comfortable. The walk-in shower was excellent. The breakfast buffet was varied and of good quality. Reception staff were friendly and very helpful.

Stayed in June 2023