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Reviews of Hotel Prince Galles 3 stars

Via Palestro 72, Central Station, 00185 Rome, Italy

#608 of 921 hotels in Rome

Guests' Choice

Review score

Based on 135 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.4

  • Location

    8.4

  • Facilities

    7.2

  • Staff

    7.9

  • Value for money

    7.7

  • Free WiFi

    6.8

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Showing 1 - 20

  • Reviewed: 18 May 2018

    2.9
    Neve again
    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The room smelled of sewege. Breakfast was not clean and there were bugs in the orange juice machine (didn’t even get an apology!). The room was on the top floor and the stairs were increadibly narrow and steep, so if you have a big bag it willl be a huge challenge (I had a carry on and found it dangerous). Not worth the money as many other hotels in the same vicinity that cost the same -if not cheaper- and are far nicer.

    Stayed in May 2018

  • Reviewed: 3 March 2018

    7.1
    Overall a lovely place to stay.
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The night staff tried to take money from us on checking out 16 euros each and refused to call us a taxi. We owed nothing so think he was just trying to steal for his back pocket. At 4:30 in the morning we had to walk out and try and find our own taxi, two women on our own.

    Comfy beds. Friendly day staff. Nice breakfast

    Stayed in March 2018

  • Reviewed: 17 July 2017

    8.3
    Just a few minutes from the railway station;
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The TV set didn't work. The air conditioning did work, but it still was quite stuffy in the room.

    Just a few minutes from the railway station; my room was on the top floor and the view was good. And also the room was very quiet.

    Stayed in July 2017

  • Reviewed: 6 June 2017

    8.3
    The fact that the 4 person's room was huge, great for a...
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights

    The water in the bath room was not drinkable, but the hotel did not provide an alternative in the form of some bottled water. that was fairly bad. Breakfast was a few minutes walk away which was not mentioned in the website.

    The fact that the 4 person's room was huge, great for a family with older kids. Internet access was good.

    Stayed in June 2017

  • Reviewed: 16 April 2017

    8.3
    GREAT LOCATION near Train Station & very nicely decorated room
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 7 nights

    Breakfast was REALLY BAD !!! Cold eggs, cold hot-dog-type sausages, hard bread (its possible we just don't like European-type breakfast) & TV NOT WORKING all week despite daily complaints (we a like to watch for view of Italian culture experience)

    Excellent location near Roma Termini - great if you are taking side trips to Pompei or Venice & to get back & forth from airport

    Stayed in April 2017

  • Reviewed: 7 November 2016

    5.8
    Not the biggest fan
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Bed was rock hard and staff hid the light card twice. The second time we had to get another one after searching the room in the dark for the one they took out.

    Stayed in November 2016

  • Reviewed: 23 October 2016

    7.9
    Lovely stay
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Some reception staff could speak no English so was hard to ask for information. Tv was only able to see from bed as was so high on wall.

    The housekeeping was great, location perfect for travelling via train. Breakfast was a great choice.

    Stayed in October 2016

  • Reviewed: 25 August 2016

    8.3
    Staff was able to welcome us even though we arrived very...
    • Leisure trip
    • Family with older children
    • Family Suite
    • Stayed 1 night

    Breakfast served but off site and not told about it til it was too late...wish they had told us when we checked in.

    Staff was able to welcome us even though we arrived very late at night. Room was a very cool set up with a loft. Varying hardnesses of each bed so you could test them out and pick the one that was best for you :-)

    Stayed in July 2016

  • Reviewed: 3 April 2018

    9.6
    Excellent
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Proximity to Termini. Good locality for celebrating rugby!

    Stayed in March 2018

  • Reviewed: 31 July 2017

    10
    Breakfast could be better
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could be better

    Stayed in July 2017

  • Reviewed: 5 May 2017

    9.2
    Location and breakfast.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant in diff building. They didn't have kettle in room.

    Location and breakfast. WiFi was OK as well.

    Stayed in April 2017

  • Reviewed: 3 November 2016

    6.0
    Dirty bed linen.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    Dirty bed linen.

    Stayed in November 2016

  • Reviewed: 22 October 2016

    7.5
    Location to Rome Termini station
    • Leisure trip
    • People with friends
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was very small.

    Location to Rome Termini station

    Stayed in October 2016

  • Reviewed: 30 July 2016

    2.5
    No internet at all, sofa bed was a tortured.
    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    No internet at all, sofa bed was a tortured.

    Stayed in July 2016

  • Reviewed: 28 July 2016

    7.5
    Very central to train station. Nice hotel
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    Wifi slow. Breakfast could be better

    Very clean. Staff helpful

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 May 2016

    8.3
    1.split level room
    • Leisure trip
    • Couple

    1.shower cubicle too small 2.lighting too dim

    1.split level room 2.balcony 3.very central 4.good restaurants close by 5.plenty of wardrobe space 6.metro 300 metres

  • Reviewed: 11 November 2015

    7.5
    - 2 level room with a bedroom on top
    • Leisure trip
    • Solo traveller

    - no tea, coffee, kettle or cups - huge bathroom but badly designed (too big wash bowl; shower inside the bath so if you are 1.9-2m person it will be hard for you to take a shower; when you step out of the bath after shower or jacuzzi you have to be very careful as you are right between toilet and bidet, huge chances to get a trauma) - breakfast on another street in another hotel - breakfast is very poor, no fruits - thin walls so you can hear mostly everything - a lot of noise because of stairs around - staff have to be more polite and smiling - no iron and iron board for rent - need more light in a bathroom

    - 2 level room with a bedroom on top - good decoration in Royal style with a balcony - jacuzzi in a bathroom - a lot of shelves - good wifi

  • Reviewed: 24 October 2015

    7.5
    Nice and quiet with a certain amount of charm and a very...
    • Leisure trip
    • Couple

    Wifi didn't work very well. Bathroom was enormous yet the shower cubicle was so small it was almost impossible to turn around in. Like all the beds in Italy, the double is just two singles pushed together and quite hard. We thought the hotel was expensive for what it offered.

    Nice and quiet with a certain amount of charm and a very good location.

  • Reviewed: 29 October 2015

    10
    Room cleaner was very nice.
    • Leisure trip
    • Couple

    Room cleaner was very nice. Breakfast simple, but with everything and tasty.

  • Reviewed: 3 October 2015

    7.1
    close to Termini
    • Business trip
    • Couple

    close to Termini

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 20

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