Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel Raffaello 4 stars

Viale Morgagni 19, Careggi Rifredi, 50134 Florence, Italy

#335 of 384 hotels in Florence

Guests' Choice

Review score

Based on 631 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.1

  • Location

    7.1

  • Facilities

    7.2

  • Staff

    7.5

  • Value for money

    6.8

  • Free WiFi

    7.8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 49

  • Reviewed: 27 May 2018

    7.5
    Suit perfectly my needs when sleeping in florence and the staff makes the difference
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is not for a four stars hotel

    The staff is super nice ,there is a garage , there are shops and food places with the work for the train is loud but not their fault.

    Stayed in May 2018

  • Reviewed: 17 April 2018

    6.3
    not bad for stopping one night
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    the room is small, carpeting is not the best for hotel rooms, small bathroom with old-fashioned bathtub, you can not see it's a 4 star hotel

    the hotel parking is very useful and free of charge, medium level breakfast, excellent water pressure in the shower

    Stayed in April 2018

  • Reviewed: 3 March 2018

    7.1
    Convenient location.
    • Group
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    The ceiling in the bathroom old paint and cracks, terrible breakfast not a4 stars hotel. We got the rooms on offer otherwise they don’t worth the price

    Convenient location. Nice staff at reception Fair price in offert

    Stayed in March 2018

  • Reviewed: 11 December 2017

    4.6
    Away from the city center. Look somewhere else.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The walls are really thin, there is no privacy. You can hear ALL activities from the people in the rooms close: TV, speaking,... Old furniture and WC.

    Candy at the entrance.

    Stayed in December 2017

  • Reviewed: 5 October 2017

    8.8
    Really clean rooms.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights

    The underground garage is really narrow so not very practical if you have a large car. Also, the hotel is a bit outdated, so not so much a 4 star hotel, somehing between 3 and 4 stars.

    Excellent value for money and 40 minutes walk to the city center. Good location and very clean rooms.

    Stayed in October 2017

  • Reviewed: 4 October 2017

    9.6
    Free parking and clean comfortable rooms, it’s a good choice if looking for somewhere to stay
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    We could hear the people in the room next door until about 11:30 at night

    The originally had us in a triple room with three beds but moved us to a double room with a queen bed without any issues.

    Stayed in October 2017

  • Reviewed: 17 July 2017

    7.5
    Low price, but poor breakfast and rude staff
    • Leisure trip
    • Couple
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not great, poor I would say. The staff was nearly rude, dictating us to stay at a table chosen by her, the same happening with all the customers coming after us. They were noisy, complaining about the weather and work etc. It was not a great start of the day!

    Comfortable room, comfortable bed, clean, quiet, good price. We arrived very early and the room wasn't ready, we left the baggage there and when we arrived we found it in the room already, so it was great.

    Stayed in July 2017

  • Reviewed: 19 June 2017

    3.8
    Poor service
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff during our breakfast. Not welcoming, no smiles, no attention to guest, rude. They are also eating infront of guest from the buffet. How unprofessional!?

    Room

    Stayed in June 2017

  • Reviewed: 29 April 2017

    2.5
    Avoid at all cost!
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very noisy. They had a school trip staying there and they were rowdy and loud. It was unbearable. Called front office 4 times in one night. Then it started all over again at 6:30 the next morning. Four nights in row like that. Don't stay there under any circumstances.

    Nothing

    Stayed in April 2017

  • Reviewed: 21 February 2017

    7.9
    Free garage parking, excellent breakfast, fast wi-fi,...
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    On the check in the receptionist forgot to turn on the heating of our room and in the morning it was really cold.

    Free garage parking, excellent breakfast, fast wi-fi, comfortable room.

    Stayed in February 2017

  • Reviewed: 15 January 2017

    5.0
    Extermaly dissappointed in woile experience, staff was grumply and unfriendly, parking issues, locat
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    The beds were extremely hard and uncomfortable. We stayed at this hotel several years ago and it was amazing, the quality has went down hill and I would not recommend this hotel to others nor will be stay there again.

    Stayed in December 2016

  • Reviewed: 1 November 2016

    7.5
    Great hotel
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Changing the soap every day!

    The staff speak very good English and are very helpful. Breakfast is excellent with lots of choice. Excellent storage space in room.

    Stayed in October 2016

  • Reviewed: 3 October 2016

    5.0
    Not worth 4 stars
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Room tatty, with marked walls, wallpaper wrinkled and certainly needed an overhaul. Unable to vary temperature on air conditioning. Staff showed us to turn the thermostat up to full heat to get it to work and then it was one temperature only. Hotel largely used by tour groups it seems who took over the reception in the morning and evenings. Hotel not 4 star standard in reality as claimed - 3 only.

    Bathroom had been recently upgraded and was good. Good to have a balcony with a view.

    Stayed in September 2016

  • Reviewed: 21 August 2016

    9.6
    Good starting point to discover Firenze
    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 1 night

    hospital accessing roads are near the hotel (ambulance cars passing nearby)

    Easy access from the Bologna - Firenze highway Cover and open air parking slots at free Proximity (8 mins to walk) to Firenze Rifredi railway station (Eur 1.5 single ticket to Firenze S.M.N) Supermaket (CONAD) 5 mins to walk Free WIFI

    Stayed in August 2016

  • Reviewed: 28 July 2016

    2.9
    AC was not cool enough.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    AC was not cool enough. My husband got bug bites on his legs from our one night stay. Your rating scale is much too high. If everything is rated poor, the facility gets a 2.5 score.

    Stayed in July 2016

  • Reviewed: 15 June 2018

    6.7
    The hotel itself met with expectations, but expected it to be closer to the airport than it was
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Not really conveniently located for the airport

    Staff was very helpful and courteous

    Stayed in June 2018

  • Reviewed: 4 June 2018

    10
    Clean and comfortable
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nice restaurant

    Stayed in June 2018

  • Reviewed: 13 May 2018

    4.2
    could not sleep because of noise from other guests
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The noise from other guests till late in the night

    Stayed in May 2018

  • Reviewed: 2 May 2018

    4.6
    Far from city center
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Far from city center

    Stayed in May 2018

  • Reviewed: 17 April 2018

    7.9
    Shuttle service to inner city is confusing and limited
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Shuttle service to inner city is confusing and limited

    Stayed in April 2018

  • Reviewed: 18 March 2018

    8.8
    Very good
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very thin walls...no privacy

    Nice staff,free shuttle to the city

    Stayed in March 2018

  • Reviewed: 4 March 2018

    8.8
    Located next to station Riftedi.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Make cosmetic repairs

    Located next to station Riftedi. Friendly staff. Stayed on one night.

    Stayed in March 2018

  • Reviewed: 6 October 2017

    4.2
    Poor
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Overall

    Nothing

    Stayed in October 2017

  • Reviewed: 17 September 2017

    6.7
    Good place to go with your dog,. There is a bus Nr.14 that brings you in the historical center.
    • With a pet
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The beahaviour of the staff.

    The fact that they accept dogs and clean rooms

    Stayed in September 2017

  • Reviewed: 30 July 2017

    8.8
    staff is nice, free shuttle to the city center every morning
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    staff is nice, free shuttle to the city center every morning

    Stayed in July 2017

  • Reviewed: 28 July 2017

    8.3
    It is a good hotel, elevator to the parking garage, rooms...
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    It was kind of hard to find because of the road work and detours

    It is a good hotel, elevator to the parking garage, rooms were nice

    Stayed in July 2017

  • Reviewed: 13 July 2017

    7.1
    Parking ok - friendly staff - big room - quite close to the...
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night

    A little bit expensive...

    Parking ok - friendly staff - big room - quite close to the motorway

    Stayed in July 2017

  • Reviewed: 10 July 2017

    8.3
    Friendly and helpfull staff, good location close to a supermarket, restaurangs, ATM, free parking.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Cramped garage

    Spacious room, free parking, friendly staff.

    Stayed in July 2017

  • Reviewed: 11 April 2017

    10
    The stiff bed mattress
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The stiff bed mattress

    Stayed in April 2017

  • Reviewed: 21 February 2017

    4.6
    good for a business trip with budget in mind
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night

    Cleanliness can be improved

    Stayed in February 2017

  • Reviewed: 22 December 2016

    7.1
    Convenient. Good quality/price ratio. Noisy rooms
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were very poorly isolated acoustically. Loud conversation was easily heard through the walls

    Very conveniently located. Free garage parking

    Stayed in November 2016

  • Reviewed: 20 November 2016

    9.6
    Amazing hotel!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Huge bed! Very comfy and clean!

    Stayed in November 2016

  • Reviewed: 18 August 2016

    8.8
    very good option
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike.

    Overall very good experience!!

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 5 April 2016

    4.6
    Friendly staff and good parking.
    • Leisure trip
    • Family with young children

    Poor cleaning (bathroom), I was only able to sleep 3h on the night we stayed ! The reason was to do with a girls party on the room above us ,tried to call reception but no answer !

    Friendly staff and good parking.

  • Reviewed: 16 March 2016

    5.8
    Breakfast NOT included in the price (as it turned out at...
    • Leisure trip
    • Couple

    Breakfast NOT included in the price (as it turned out at checkout...),this makes it practically impossible to compare/list their offer with of other (upfront) hotels'.

  • Reviewed: 3 January 2016

    7.1
    Hotel location is good - one can reach the Florence downtown...
    • Leisure trip
    • Family with young children

    There is no gymnasium in the hotel - I was told that gym is inaccessible during my stay by one person at the reception and other told me that it opens at 7am. There were no sign marks to the gym in the hotel. Shower area(salle de douche) is too small, can be made bigger. Plaster was coming of the walls at some points.No fresh bread for the breakfast (is it normal for a 4 star hotel in Italy)

    Hotel location is good - one can reach the Florence downtown in 10 min with the bus(every 10 to 15 minutes), bus stop at 3 min walk from the hotel. Underground free car parking is good, Size of the rooms for 2 Adults and 2 Children is very good.

  • Reviewed: 29 December 2015

    7.5
    Rooms are good, free underground parking, easy connection to...
    • Leisure trip
    • Family with young children

    The room was advertised on the booking.com as tripple + free extra bed for a child, but we had to pay extra 20 euro for it.

    Rooms are good, free underground parking, easy connection to Florence center by public transport

  • Reviewed: 4 August 2015

    8.8
    Quiet place.
    • Leisure trip
    • Couple

    Poor breakfast for 4 stars hotel and costs 10€ for person... was a locked door between our room and the next that was used to be opened for big family, and the niose if the children in the other room was annoying

    Quiet place.. nice area.. refredi there are some good bar and pizzareie around.. and close to bus stop that takes 10 minutes to the city center... staff were friendly...

  • Reviewed: 9 July 2015

    9.2
    The staff were excellent from the front desk to the maid...
    • Couple

    Actually this is only to inform you but by law Italian hotels can not supply an iron. There is a laundry almost next door when it open.

    The staff were excellent from the front desk to the maid doing the room each day. Excellent English spoken by front desk and restaurant staff. Room good size clean and excellent air conditioning in 36 degree heat for four days. Good free parking underneath excellent free wifi throughout whole hotel. Walking distance to hospital and supermarket. Free shuttle to centre.

  • Reviewed: 21 April 2015

    6.3
    They provide shuttle service to downtown for free which is...
    • Leisure trip
    • Family with young children

    I don't know the reason but the service personnel during the breakfast are unable to smile.

    They provide shuttle service to downtown for free which is really good.

  • Reviewed: 1 January 2015

    7.9
    Located near a bus station.
    • Leisure trip
    • Group

    Poor breakfast (no bread, crunchy cereals only).

    Located near a bus station. Private parking garage Big room with good air conditioning (keeps the room warm even in winter). Friendly staff.

  • Reviewed: 23 May 2016

    9.2
    A delightful property away from the buzz of the city, with...
    • Leisure trip
    • Family with young children

    A delightful property away from the buzz of the city, with friendly, smiling staff and a nice restaurant!

  • Reviewed: 8 May 2016

    6.3
    very close to the hospital and to the airport
    • Couple

    rooms not very modern

    very close to the hospital and to the airport

  • Reviewed: 23 April 2016

    7.9
    Comfortable,nice staff
    • Leisure trip
    • Family with older children

    Comfortable,nice staff

  • Reviewed: 28 March 2016

    5.8
    Parking ok, general feeling was OK
    • Leisure trip
    • Couple

    Hotel category should be 3 stars not 4

    Parking ok, general feeling was OK

  • Reviewed: 14 March 2016

    2.9
    None
    • Leisure trip
    • Couple

    Curvy beds

    None

  • Reviewed: 20 February 2016

    5.4
    the restaurant good
    • Solo traveller

    the sound proofing in the room is terrible

    the restaurant good

  • Reviewed: 6 September 2015

    6.3
    Clean and pretty large room
    • Leisure trip
    • Couple

    Wi-fi was not working during our stay of 2 days, the staff was not welcoming or supportive in any way

    Clean and pretty large room

  • Reviewed: 31 May 2015

    7.5
    Overall hotel is quite good standard
    • Business trip
    • Family with young children

    Parking place is bit smaller and not sure to get parking or not

    Overall hotel is quite good standard

There are also 36 reviews without text. These impact the overall review score.

Showing 1 - 49

Guests also reviewed these properties: