Via Santa Caterina d'Alessandria 7, 50129 Florence, Italy
#42 of 372 hotels in Florence
Guests' ChoiceBased on 504 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
9.0
Facilities
9.2
Staff
9.6
Value for money
9.0
Free WiFi
8.7
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End of dialog contentReviewed: 18 April 2024
Karla
United StatesNot a thing wrong.
Great location and our room was very clean and comfortable!
Stayed in April 2024
Reviewed: 17 April 2024
Reza
AustraliaVery generous,they gave us baby cot free but other places charge us.breakfast was perfect and they prepared everything that you wanted.
Stayed in April 2024
Reviewed: 13 April 2024
Gregory
United StatesTrying to park to unload was a big problem.
Friendly staff
Stayed in April 2024
Reviewed: 13 April 2024
Sertaç
TurkeyLocation, staff all was great.
Stayed in April 2024
Reviewed: 12 April 2024
Nereen
MalaysiaNothing at all
Superb service , warm hospitality and boutique hotel with 5 star services
Stayed in April 2024
Reviewed: 8 April 2024
Robert
United KingdomThe location is a little out of the way, but not a huge problem. The first floor room we had at the front of the hotel did have a little traffic noise in the morning but it was quiet at night.
The staff are great and the breakfast and afternoon tea are very good and worth while
Stayed in April 2024
Reviewed: 3 April 2024
Gail
ItalyBreakfast was just okay
Nicely appointed, clean
Stayed in March 2024
Reviewed: 30 March 2024
Daniel
United StatesEverything was outstanding
Stayed in March 2024
Reviewed: 28 March 2024
Jennifer
United StatesEverything
Stayed in March 2024
Reviewed: 14 March 2024
Philip
United KingdomMini bar only has water, although there is a little bar downstairs.
Excellent staff, clean and comfortable.
Stayed in March 2024
Reviewed: 12 March 2024
Susan
AustraliaQuite a lot of young staff who stood together laughing at reception then stopped and stared when we walked past. It happened on several occasions.
Very clean, good amenities and facilities in the room. good breakfast. Senior staff helpful.
Stayed in March 2024
Reviewed: 11 March 2024
Andreas
GreeceThere was nothing to say
Everything was great, the location was really good and also the staff was great. I would definitely choose again on my next visit and i totally recommend.
Stayed in February 2024
Reviewed: 10 March 2024
Ghadir
IsraelThe room and the bath was small
The staff was excellent
Stayed in March 2024
Reviewed: 8 March 2024
Elham
United KingdomNothing
I had a wonderful experience at Hotel Rapallo. The cleanliness was impeccable, the staff's kindness was exceptional, and the breakfast was delightful. The hotel's location is perfect, and the gesture of giving flowers to women on International Women's Day was truly unique. Highly recommended!
Stayed in March 2024
Reviewed: 7 March 2024
Majudhu
MaldivesGreat location & clean room.
Stayed in February 2024
Reviewed: 6 March 2024
Ghada
United StatesNothing, everything was great
Location is great, staff were amazing, friendly and very hospitable. Breakfast was very good, room was clean and good size.
Stayed in March 2024
Reviewed: 29 February 2024
Amir
KuwaitNothing all was perfect
Amazing great stuff especially lorenzo he is so welcoming and helpful Clean room calm place near attractions
Stayed in February 2024
Reviewed: 26 February 2024
Eileen
United StatesWe loved everything
We loved everything about Hotel Rappallo Michaela and Lorenzo were so helpful in every way. They were exceptional. They treated all their guests with such care and dignity. Breakfast was exceptional. We have never been served such an exceptionally beautiful and bountiful meal.
Stayed in February 2024
Reviewed: 23 February 2024
Cs
United KingdomA bit of a walk from the centre. Shower a bit temperamental changing temperature of the water on its own when you having a shower.
Arrived roughly two hours before the check in time so asked for our luggage to be stored and was told our room was ready, which was a pleasant surprise. Very friendly, nice and helpful staff. Excellent facilities and very clean. Plenty of good towels provided. Very good breakfast, coffee was spot on! Child friendly hotel! Definitely recommended if you are travelling with family!
Stayed in February 2024
Reviewed: 13 February 2024
Maria
ArmeniaIt was very clean, comfortable. Adore the service. Will recommend my guests to stay here if they are in florence.
Stayed in February 2024
Reviewed: 10 February 2024
Richard
United KingdomBeautifully furnished hotel, immaculately clean and great staff. The hotel is in an excellent location for walking to all the main attractions and good links to public transport.
Stayed in February 2024
Reviewed: 8 February 2024
Gabriel
CanadaNot much to add.
Excellent breakfast and location.
Stayed in February 2024
Reviewed: 6 February 2024
Jonathan
United KingdomGood location near to train station and sights. Very clean and pleasant interior. The bedrooms were lovely good sized. The breakfast was very nice and the staff very friendly
Stayed in February 2024
Reviewed: 29 January 2024
Kwang
SingaporeThe room was spacious and clean. Breakfast had a good selection and coffee was good too! Appreciate that the staff were all very professional and attentive. Location wise, it's quite a walk with luggage, but otherwise it's convenient and near to the attractions!
Stayed in January 2024
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