Borgo La Noce 8, San Lorenzo, 50123 Florence, Italy
#369 of 372 hotels in Florence
Guests' ChoiceBased on 345 hotel reviews
6.2Cleanliness
6.7
Comfort
6.5
Location
9.2
Facilities
6.0
Staff
7.5
Value for money
6.7
Free WiFi
4.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 16, 2024
Eliano
ItalyThe hotel is located in the historic center, near the central market. We stayed in a room with a double bed and a private bathroom, all we needed to stay and was clean.
Stayed in April 2024
Reviewed: April 1, 2024
Stewart
United KingdomThis is a modest hotel and should be judged on that basis. The room smelled slightly of drains, which you do get used to after a few days. The internet is near useless and the manager both unhelpful and defensive.
The location in this tourist hotspot is excellent and the staff were also good.
Stayed in March 2024
Reviewed: March 27, 2024
Holcombe
United States of AmericaNo Internet in the room. Small room and very few amenities.
Location was good.
Stayed in March 2024
Reviewed: March 22, 2024
Meisam
IranIt has bad smell on bath
Stayed in March 2024
Reviewed: February 12, 2024
Mariana
RomaniaIt was difficult to access the building when checking in. The room itself was extremely basic, and it was quite cold. I asked for the heat to be turned on, and they did... but the radiator was barely warm, so the room was still cold. The room was also quite dark, even with the blinds wide open. The furniture was very old. I was glad I only booked 2 nights there.
The location and the low price are the only advantages of this stay.
Stayed in February 2024
Reviewed: January 23, 2024
Marife
ItalyLocation
Stayed in January 2024
Reviewed: January 12, 2024
Angèle
FranceThe room was full purple. Not very pleasant ! It was very big but the bathroom very small and leaking. The access to the rooms is not closed and everyone in the building can access it.
The room was big with the comfort for the price.
Stayed in January 2024
Reviewed: January 3, 2024
Tina
United KingdomThere are no extras just a basic bed and bathroom. No TV or internet in the room..
The location was ideal. Right in the centre close to everything. It's very basic but clean
Stayed in January 2024
Reviewed: December 19, 2023
Patricia
AustraliaShower was all in one with bathroom. When showering water went all over the toilet, floor, everywhere
Not a bad location, close to restaurants
Stayed in December 2023
Reviewed: December 11, 2023
Sammy
AustraliaThe bathroom was a little dirty at times and quite small. The bed wasn't overly comfortable.
It was a great location from both the station and into the city. The WiFi was fast and the staff were very friendly and helpful.
Stayed in December 2023
Reviewed: December 4, 2023
Carolina
PortugalVery noisy at night
I love the fact that was in the city center and it was very clean
Stayed in December 2023
Reviewed: November 27, 2023
Morgan
GermanyThe room was okay, shared bathrooms were clean but the bed was not the most comfortable.
Stayed in October 2023
Reviewed: November 20, 2023
Iulian
RomaniaThe first night was too cold, the radiator was not working. The door looked like an old barn door, it was always difficult to close it. Walls to thin, you could hear every noise from the nearby rooms.
Location was perfect, in the city centre, close to the central mercato.
Stayed in November 2023
Reviewed: November 19, 2023
K
GermanyNo soap in bathroom
Very close to train station and city centre. All sightseeing spots are possible to reach on foot.
Stayed in November 2023
Reviewed: October 9, 2023
Ruppi
CanadaThe only things that I found it lacking was a safe (lock box or some sort) and reliable internet access throughout the hotel floor.
The location is incredible, as you are right in the heart of the city. We paid extra for the AC room, which worked great and kept the room nice and cool. The water pressure in the shower was great.
Stayed in September 2023
Reviewed: October 1, 2023
Alexander
FinlandNot enough toilets, making people queue in the morning time
Excellent location, right at the historical city center.
Stayed in September 2023
Reviewed: September 13, 2023
Tho
VietnamPoor Internet No boiling water
Great location
Stayed in September 2023
Reviewed: September 7, 2023
Alba
AlbaniaNo
No
Stayed in September 2023
Reviewed: September 7, 2023
Regina
United States of AmericaWould be great if you could drop off luggage before the 14.30 check-in time as we had to carry around heavy backpacks. The bathroom was very tiny and the shower without curtains right at the toilet and sink and water could flow into the bedroom. Ended up not using it to avoid the mess of wet floors to walk on. No remote to operate the wall AC and we paid the price with dozens of mosquito bites the next morning as we slept with the window open to get cooler air.
The location is excellent for the price. Very close to the Doumo and restaurants. Nice to have your own bathroom, yet super tiny. Bed was fine. Room was fine for one night. Concierge offered to keep our luggage after 10.30 checkout until 13.30. That was nice.
Stayed in September 2023
Reviewed: September 2, 2023
Andreea
United KingdomThe smell and the bathroom can be improved.
Locazione was great right in the historic city of Florence.
Stayed in September 2023
Reviewed: September 1, 2023
Tiffany
United KingdomWe were arriving to Florence late and checking in at midnight which I didn’t think would be an issue as the reviews say that arrangements can be made, we found out after we booked that there was a €30 fee for checking in after 8pm. Would have been good to know prior to booking as this was a non refundable booking.
The location of this stay was prefect, close walk to the train station and close to the centre. I loved that it was right across the road from the markets. The guy working late that checked us in was lovely and friendly. The bed was really spacious.
Stayed in August 2023
Reviewed: August 28, 2023
Emily
AustraliaNot as big as photos and guy at front wasn’t too friendly
Good spot
Stayed in August 2023
Reviewed: August 8, 2023
Fatih
TurkeyAlthough they didn't mention "No response before 14.30" they don't respond phone calls or even app messages before that hour. They write it in the hotel. So you don't know why you can't get in. No wifi info. Not very clean. No room or facility introduction at all.
Very central location.
Stayed in August 2023
Reviewed: August 7, 2023
Almendra
PeruThe beds are hard, uncomfortable to sleep.
Very centrical location.
Stayed in August 2023
Casares, Spain
Vienna, Austria
Paris, France
Rome, Italy
Anapa, Russia
Lixouri, Greece
Cadaqués, Spain
Adelaide, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content