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Reviews of Relais Clubresidence

Via Panzer, 20, 38054 San Martino di Castrozza, Italy

#28 of 41 hotels in San Martino di Castrozza

Guests' Choice

Review score

Based on 180 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    7.7

  • Location

    9.3

  • Facilities

    8

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    6.3

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Showing 1 - 14

  • Reviewed: 9 August 2018

    4.2
    San Martino but unfortunate marketing of the location
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Split Level
    • Stayed 5 nights

    Photos and information about the residence flats are not accurate, everything looks nicer, larger and newer. Residence location far from hotel facilities is inconvenient.

    Stayed in August 2018

  • Reviewed: 8 August 2017

    10
    Clean and cozy
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Split Level
    • Stayed 5 nights
    • Submitted via mobile

    The Wi-Fi was accessible on the reception floor and in the whole staircase but not in the apartment

    Very beautiful place (I visited in summer). Easy access to the mountains for hiking and walks. Friendly staff.

    Stayed in August 2017

  • Reviewed: 10 July 2017

    8.3
    Wonderful location with excellent views of the surrounding...
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights

    Wonderful location with excellent views of the surrounding mountain scenery. And also easy walking access to the village center with all the restaurants and shops.

    Stayed in July 2017

  • Reviewed: 3 March 2018

    7.5
    Charging my electric vehicle
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment - Split Level
    • Stayed 6 nights

    Charging my electric vehicle

    Stayed in March 2018

  • Reviewed: 6 January 2017

    9.2
    The mountain view is awesome!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Split Level
    • Stayed 1 night

    The absence of internet in the rooms

    The attention of the reception staff

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 April 2016

    6.3
    The location is excellent.
    • Leisure trip
    • Family with young children

    The apartment interiors are badly designed. Very poor kitchen facilities. The cooking area has just been bunged into a random part of the room and is tiny. The microwave oven is on a cabinet in a different part of the room as there's no space in the "kitchenette". Insufficient cupboard space in the bedrooms and not enough hooks in the bathroom to hang the towels provided.

    The location is excellent. Very close to the slopes (the nursery slopes are within walking distance) and the town centre is just a 5 minute stroll away. The staff are helpful and friendly.

  • Reviewed: 25 January 2016

    8.3
    Good value
    • Leisure trip
    • Family with older children

    Better Wi Fi The "spa" facilities were not at the place we stayed- they were across town. The WEB site made it look like they were in the building where we stayed

    Good value

  • Reviewed: 14 August 2015

    6.3
    The view and ground.
    • Leisure trip
    • Family with young children

    The kitchen was too small not suitable for much cooking. All the facilities (washing machine , pool etc...) were in the other building that was far.we had to remove all the linen before we left.i would expect a lower price for all of this...

    The view and ground. It was very clean. The lady at the reception tried to help as much as possible.

  • Reviewed: 4 August 2015

    4.2
    The location and free wifi.
    • Leisure trip
    • Couple

    The accommodation was too small for two persons considering the price. The terrace was dirty and the table and chairs were uncomfortable. The bed was also uncomfortable. The pictures on their web page are misleading. The price of the apartment was too high for what it actually offered.

    The location and free wifi.

  • Reviewed: 23 February 2015

    8.3
    Friendly staff, always ready to help.
    • Leisure trip
    • Family with older children

    Small kitchen.

    Friendly staff, always ready to help. Good location for families with young children who starts to ski or snowboard - there are lifts for beginners in 100 m distans. There are pists for ski runners just 100 m from the place. Good internet connection (WiFi) in the lobby. The ski bus stop just 10 m from entrance.

  • Reviewed: 15 February 2016

    8.8
    Wery friendly and helpful lady at the reception
    • Leisure trip
    • Group

    Heating in the living room was not working properly, so the room was cold.

    Wery friendly and helpful lady at the reception

  • Reviewed: 1 February 2016

    8.8
    location in the centre but near usable beginner's slope,...
    • Leisure trip
    • Family with young children

    location in the centre but near usable beginner's slope, ski bus in front, parking place

  • Reviewed: 3 January 2016

    6.7
    Well situated, clean, friendly people.
    • Leisure trip
    • Family with young children

    Place is worn down

    Well situated, clean, friendly people. Great view and close to skiing slope for kids

  • Reviewed: 3 March 2015

    8.8
    Very clean, 2 beedrooms, quiet, good location near ski lifts...
    • Leisure trip
    • Family with older children

    The kitchen is to small - need renovation.

    Very clean, 2 beedrooms, quiet, good location near ski lifts and town center. 2 bathrooms.

There are also 4 reviews without text. These impact the overall review score.

Showing 1 - 14

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