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Reviews of Relais Il Campanile al Duomo

Via Ricasoli 10, Duomo, 50122 Florence, Italy

#447 of 616 B&Bs and Inns in Florence

Guests' Choice

Review score

Based on 302 B&B reviews

8.2

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.5

  • Location

    9.8

  • Facilities

    7.4

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    9

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Showing 1 - 64

  • Reviewed: 3 October 2018

    5.4
    Location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Value for your money is really off. It’s a one maybe two star guest house and you can definitely get more value for your money at many other places in Florence. Don’t pay more than 50 euro/night.

    Location

    Stayed in October 2018

  • Reviewed: 27 September 2018

    8.3
    Great location!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Wifi was intermittent & not very fast. However as we werent in the room often it wasnt an issue.

    Staff were wonderful, great location & a good breakfast in which is delivered to you!

    Stayed in September 2018

  • Reviewed: 2 August 2018

    5.8
    Location!
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    You have to let them know your time Of arrival. Lots and lots of stairs to go to the room. If you have big luggage it would be a challenge. There is nobody around to ask anything. It was extremely hot during our stay and the air conditioner wasn’t enough after a long hot day

    Location! Close to everything

    Stayed in August 2018

  • Reviewed: 18 July 2018

    8.3
    The bed was very confortable, location is perfect, staff...
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights

    The bed was very confortable, location is perfect, staff very friendly. The breakfast could include one fruit and some kind of cheese or ham to eat with the bread provided. Delicious croissant.

    Stayed in July 2018

  • Reviewed: 2 July 2018

    2.9
    Not a value for money
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The location was upstairs and without any help ..... customer service was not able to understand English and was very difficult to communicate. The hotel smells a lot and is a major discomfort for staying . Not a place I will book again.

    Location was only good thing about this place

    Stayed in June 2018

  • Reviewed: 12 June 2018

    7.1
    Proximity to the Dome!
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The pictures in the presentation are exagerated! The room is very small. You can barely walk around the bed. The is a small closet but without shelfs. We had to keep all our clothes in the bag! I could barely squeeze in the shower cabinet. The fridge did not cool down even a bottle of water and the TV plug does not fit the socket.

    Proximity to the Dome! Literally spitting distance! Very helpfull administrator!

    Stayed in June 2018

  • Reviewed: 11 April 2018

    7.1
    Fine place for couple nights near by Duomo
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights

    Very bad internet. You are kicked off very often. Don't use shower - water won't go away and you can't change shower's head direction.

    Very good location - just near Santa Maria del Fiore. You even can see it. A lot of places to eat, museums and shops near by. You can drink water as much as you want at lounge. There you also can find tips for excursions and place to visit. They also give you map of city - nice! Warm floor at bath - that's cool.

    Stayed in April 2018

  • Reviewed: 19 March 2018

    9.6
    We stayed at Relais Il Campanile 2 years ago when our older...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    We stayed at Relais Il Campanile 2 years ago when our older daughter studied in Firenze. Our younger daughter is studying in Orvieto and wanted to return to a favorite area in Italy and spend some time with our daughter. We loved the Relais Il Campanile and the coffee shop just down the street. Thank you for having g us back. It was wonderful to see you again and even BETTER that you remembered is. Many Thanks!! P.S. great location!!

    Stayed in March 2018

  • Reviewed: 4 October 2017

    7.5
    I like how close it was to the Duomo.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisy until 3am with teenagers chanting and yelling as they hangout on the street below your window. It was awful. Also, at these prices, breakfast should be included. :(

    I like how close it was to the Duomo.

    Stayed in October 2017

  • Reviewed: 2 July 2017

    8.8
    Great place in the middle of Florence
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Tiny bathroom, but it worked and there was plenty of water pressure in the shower.

    Chiara is charming and so helpful. The location is just perfect to explore central Florence. Parking was really easy in the garage just down the road. We had a great time in Florence and at this hotel, and we'll certainly be back. Thanks so much for all your advice and help Chiara!

    Stayed in June 2017

  • Reviewed: 23 May 2017

    7.9
    Overall very comfortable and good value for the money. Great location!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The shower looked really elaborate with a large shower head and hand held shower, but the water pressure was terrible coming out of the large shower head so it was unusable. There was no coffee available in the room.

    The bed was very comfortable and there was a water dispenser right outside of our door.

    Stayed in May 2017

  • Reviewed: 23 February 2017

    10
    Magnificent!
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    magnificent location and Chiara the host was really presenting the perfect survice. I would deffinetely go to the same place if I visit the city again!

    Stayed in February 2017

  • Reviewed: 1 December 2016

    9.6
    The recepcionist her name is Chiara is so helpful and...
    • Business trip
    • Couple
    • Small Double Room
    • Stayed 2 nights

    -

    The recepcionist her name is Chiara is so helpful and smiling. She made our reservation for the museum so we skipped the line easily thanks to her. The hotel location is perfect. When you take a step to the street you face the amazing Duomo di Florence. Decoration of the room is so sweet and italian-style.

    Stayed in November 2016

  • Reviewed: 31 October 2016

    9.6
    The bed was very comfortable.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    No elevator. It was a little difficult to carry luggage up two floors.

    The bed was very comfortable. The location very convenient. The staff very helpful.

    Stayed in October 2016

  • Reviewed: 23 October 2016

    8.8
    Cool location and staff!
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    They can do some refresh of the rooms and somewhat more serious rework on the bathrooms.

    The lady-host Chiara was SUPER helpful, not enough words to describe but I'll try: accomodated late arrival; cancelled unneeded breakfast on early leaving unprompted; arranged parking car pickup outside of parking working hours; served as "translator" with the parking staff. The breakfast in the room was surprisingly great.

    Stayed in October 2016

  • Reviewed: 27 September 2018

    8.8
    The location is great.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is great.

    Stayed in September 2018

  • Reviewed: 27 August 2018

    10
    Excellent!
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Great location, comfortable rooms. The hosts were very helpful with locations and places to eat. Great communication! Recommend!

    Stayed in August 2018

  • Reviewed: 26 July 2018

    9.2
    Friendly helpful staff when we arrived late at night.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We always appreciate facilities for hot drinks but it seems not to be very common in Italy., so this is not a major issue at all.

    Space on the room.

    Stayed in July 2018

  • Reviewed: 23 July 2018

    9.6
    Best location and great staff.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    -

    Best location and great staff. The window looks to a small but busy street with a view to the Duomo but very silent at night.

    Stayed in July 2018

  • Reviewed: 9 July 2018

    8.3
    Chiara was very helpful, we had a little situation when we...
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    The AC can improve.

    Chiara was very helpful, we had a little situation when we arrived but was fixed pretty quickly. Excellent location.

    Stayed in June 2018

  • Reviewed: 8 July 2018

    9.2
    30 Seconds from the Duomo, Very nice staff
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    Excellent Location, in the very heart of the historic center, 30 seconds walk from Duomo, very nice and helpful staff.

    Stayed in July 2018

  • Reviewed: 22 May 2018

    8.3
    We enjoyed it very much and would take this hotel again next time.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights

    Chiara was great and very helpful.

    Stayed in May 2018

  • Reviewed: 6 May 2018

    10
    Staff was extremely accommodating and helpful.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Staff was extremely accommodating and helpful. Location was ideal. Our room on the interior courtyard was quiet.

    Stayed in May 2018

  • Reviewed: 25 April 2018

    10
    Staff was super friendly and gave us lots of helpful tips to...
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    Staff was super friendly and gave us lots of helpful tips to visit the city, location can't get any better than this!

    Stayed in April 2018

  • Reviewed: 13 October 2017

    9.6
    Staff super nice, great location .
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There is not elevator.

    The staff is very help ,super nice , Very friendly. Great location .

    Stayed in October 2017

  • Reviewed: 7 October 2017

    7.1
    It was fine .. for a little more money I could have stayed at a more comfortable place .
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed was very uncomfortable , no English tv channels and the bathroom was very very very small.

    The staff and location are perfect

    Stayed in October 2017

  • Reviewed: 5 September 2017

    9.6
    Close to all attractions, friendly and helpful staff
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights

    shower

    Friendly staff, big size room, close to everything

    Stayed in August 2017

  • Reviewed: 18 July 2017

    10
    Great little room with a fantastic location
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    All good

    Location was excellent

    Stayed in June 2017

  • Reviewed: 27 June 2017

    10
    Close to everything
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice staff. Close to everything. Big room with comfy bed. Everything was fine.

    Stayed in June 2017

  • Reviewed: 24 April 2017

    5.0
    Not provided , not booked .
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    Shower dirty uncleaned.

    Not provided , not booked . No late option to turn up and eat.

    Stayed in April 2017

  • Reviewed: 8 January 2017

    8.8
    It's not Bed and Breakfast, it is Breakfast IN Bed.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    Too loud from other guests, walls don't compensate vibrations and noise.

    It's not Bed and Breakfast, it is Breakfast IN Bed.

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 29 April 2016

    5.8
    The location was excellent if you wanted to be by the duomo...
    • Leisure trip
    • Couple

    Room too small for anything other than backpackers. Not really room enough for suitcases. Although clean the walls had grubby marks and overall the room felt a bit grubby. Reception was very limited in hours 8.30 till 1.30pm. Shower pressure not good. Not sure if mentioned on site but only stairs - rooms on 3rd floor . Don't know if B&B was clearly stated on website from memory.

    The location was excellent if you wanted to be by the duomo and fight through the many many tourists. It was nice being in the 'ritzy' part of town and not having to walk far for anyrhing. You felt like a local Florentine :) breakfast was good value for money:) great WIFI

  • Reviewed: 22 April 2016

    5.8
    Let me start off by saying, the location is fantastic!
    • Leisure trip
    • Couple

    The room is very old, even when compared to other B&B in Italy where we stayed. The staff lady on day 1 couldn't speak any English and we were talking in sign language. The ventilation system is on a timer(maybe I didn't understand how to work it, but who could I ask, the lady didn't speak English).

    Let me start off by saying, the location is fantastic! It is literally 1 minute from Duomo. The room is good size.

  • Reviewed: 20 April 2016

    7.1
    Wonderful position, 100 m from santa maria del fiore, in the...
    • Business trip
    • Solo traveller

    small room, small bathroom, good for a weekend, not for a week

    Wonderful position, 100 m from santa maria del fiore, in the real center...everything 10 minutes far from the relais. pretty room

  • Reviewed: 15 February 2016

    4.2
    The location was convenient to Florence's main...
    • Couple

    If you end up in the small room this is what you may encounter: Ensuite - not so sweet!! The condition and cleanliness of the bathroom (not shown on their website) was extremely poor - mould all throughout the shower and on the ceiling, non-functioning toilet flush and old, oxidised mirror etc. A functioning toilet, in my humble opinion, ought to be a basic requirement in any establishment you pay money for. The bedroom was very small with a wardrobe that just fitted a large suitcase and no room for another large suitcase to be placed away from the walkway around bed - mobility hazard. The AC/heating thermostat knob was broken (ie. non-existent) so the heating was set too high for us and couldn't be lowered. This particular room is situated on the first floor with a window facing the street. On the first overnight stay, groups of youth continued to make loud noise past 1.30am. The bed was squeaky with a hard mattress and the room had stained curtains. This room was listed as having tea/coffee making facilities, iron and bidet - they were non-existent. And to top it all off WE were told off by the proprietor for making a complaint to Booking.com. - what a nerve! After many requests and after our complaint to Booking, they finally moved us to a larger room with a nicely renovated bathroom. Ensure you're booked into the larger room with the nice bathroom otherwise, look elsewhere!

    The location was convenient to Florence's main attractions. The nicer room is very spacious with a tastefully renovated bathroom.

  • Reviewed: 25 January 2016

    10
    GREAT & helpful staff
    • Leisure trip
    • Family with young children

    Stairs - but there is a very nice man (I forgot his name) that is very happy to help carry the suitcase

    GREAT & helpful staff GREAT - perfect location Very nice room For the low price it is perfect

  • Reviewed: 11 December 2015

    10
    The location was perfect, a few steps from the Duomo and all...
    • Leisure trip
    • Solo traveller

    Unfortunately there are no elevators and I had requested for a higher floor away from street to avoid noice. Stairs were quite narrow.

    The location was perfect, a few steps from the Duomo and all the shops and restaurants in the central area. Plus felt so safe walking around even near or past midnight, but that may be Florence in general.

  • Reviewed: 7 November 2015

    7.9
    location
    • Family with older children

    trying to get into the accomodation took a good half hour, as the front door was locked and we had no way of contacting the management, we had to ask the helpful owner of the gift shop next door to ring them and let them know we had arrived and were waiting to get in.

    location

  • Reviewed: 18 October 2015

    4.6
    The hotel was very close to the duomo
    • Leisure trip
    • Couple

    The room is extremely small,it ends before starting.The bed is super tiny and one has to ensure not to fall of it in the middle of the night. A pungent ordor runs in the stairway to the room

    The hotel was very close to the duomo

  • Reviewed: 26 August 2015

    5.0
    Situated just 50 metres from the hub of the city of Florence...
    • Leisure trip
    • Family with older children

    Stayed 6 nights. There is NO lift. It has 42 steps from the front door to the rooms. Not advisable for the elderly or families with strollers. Shower was not clean. Residue build-up on and between the tiles. Had to scrub for 30 minutes to clean it. Bins were not emptied and room not serviced everyday as advised. Ran out of toilet paper as it was not replenished. Bathroom sink started to block on day one. Although we advised staff, this was ignored until the sink was completely blocked and we brushed teeth in bidet and shower. Air conditioners barely working, and in another room not at all. No ceiling fans. Management said nothing could be done about the air conditioners. The rooms were very hot, humid and mostly uncomfortable. Would have enjoyed this B&B better outside of their summer season. Limited reception hours. Need to know taxi company numbers to call if required past office hours (8.30am-1.30pm). No kettle/cups in the room. You must request for one or BYO like we did.

    Situated just 50 metres from the hub of the city of Florence and the Duomo Cathedral can be seen from your window. Close to all good quality cafe's, bars and restaurants. Ten minute walk to the Santa Maria Novella Station and all buses including HOHO buses. Supermarkets and other stores everywhere. Massimiliano at reception extremely helpful and offering advice on places to visit, day tours and restaurants, he also books tours and prints tickets on your behalf. The room is well sound-proofed. Once the window is closed you cannot hear the noise on the street below. Cafe Ricosoli directly across the road. They open at 7am and close late. Very convenient.

  • Reviewed: 26 July 2015

    7.9
    Very close to the Cathedral, Uffezi Gallery and Galleria...
    • Leisure trip
    • Family with older children

    Our bathroom (if you could call it that!) was very small and narrow.Both myself and my daughter are quite petite so just about managed.

    Very close to the Cathedral, Uffezi Gallery and Galleria with Michaelangelo's "David"

  • Reviewed: 22 July 2015

    8.3
    Very central, great location!
    • Leisure trip
    • Couple

    Very central, great location! First morning we left the B&B and Duomo is on your doorstep - very impressive first impression of the city. Very friendly and helpful manager. Gave us a booking at his friends restaurant which was nice traditional food though a very busy place where the staff were very rushed all the time. Air-conditioning was very poor - struggled to sleep at night as the room was far too hot. Private room was very big and spacious with lots of room for our luggage and shopping!

  • Reviewed: 11 July 2015

    5.0
    The decor was attractive, as in the photos.
    • Leisure trip
    • Family with older children

    The room was so dusty that one of us had allergy problems constantly there (disappearing as soon as we went out in the fresh air). The internet went in and out. The doorman spoke no English, which is okay, but he seemed unwilling to make any effort to help us bridge the language barrier. The "B and B" is just the second floor of a building, with no common room of any kind.

    The decor was attractive, as in the photos. The beds were comfortable. The bathroom worked well. The location is extremely close to the main attractions, an easy walk anywhere. The breakfast tray had good cappucinos and warm, crusty rolls (along with not-so-great croissants). Chiara was helpful and pleasant to deal with.

  • Reviewed: 27 June 2015

    10
    Location outstanding best place in Florence close to...
    • Leisure trip
    • Couple

    Nothing it was fantastic

    Location outstanding best place in Florence close to everything. You are in the heart of Florence. Mark is so helpful with advice on tours and where to eat he is great.

  • Reviewed: 31 May 2015

    4.6
    Shower didn't drain and had a dirty bathroom.
    • Leisure trip
    • Solo traveller

    Shower didn't drain and had a dirty bathroom. Toilet did not flush. Wifi did not work. Tried to complain to the staff and they did nothing about their unusable bathroom.

  • Reviewed: 18 May 2015

    6.7
    Location was great, easy access to everything.
    • Leisure trip
    • Couple

    Our room was next to reception with a lot of noise in the mornings. For 130e per night you expect sth better.

    Location was great, easy access to everything. They let us leave the luggage for the day. Clean room.

  • Reviewed: 22 April 2015

    10
    I was traveling alone to visit my daughter who is studying...
    • Leisure trip
    • Solo traveller

    Had no complaints !

    I was traveling alone to visit my daughter who is studying abroad. This was the perfect bed and breakfast for me. Location was ideal, you can see the Duomo from your front door, which is invaluable for someone who is "navigational challenged"! The room was spotless with a beautifully updated bathroom. The bed, a spacious queen size, was extremely comfortable. The staff, Max,Simone&Chiara, were beyond friendly and helpful. Most importantly, for a lone traveler, I felt extremely safe and comfortable. The breakfast,(€5) if you choose to order the day before, was light with rolls and croissants, which was the perfect way to start the day. I would definitely return to this lovely "home", and would highly recommend as an exceptionally good value for Florence.

  • Reviewed: 13 April 2015

    10
    In the center of everything but very quiet - room was very...
    • Leisure trip
    • Couple

    In the center of everything but very quiet - room was very well priced for it's location less than a block from the Duomo. Chiara and Mad Max were great hosts and helpful with all requests. Very comfortable!

  • Reviewed: 22 March 2016

    7.9
    The location is perfect!
    • Leisure trip
    • Couple

    The smell in the hall - which was being looked into. (Not the owners fault.)

    The location is perfect!!

  • Reviewed: 28 February 2016

    9.2
    Location is excellent.
    • Leisure trip
    • Couple

    Location is excellent. Short walk to train station and just blocks from several attractions

  • Reviewed: 15 November 2015

    10
    Good location, frendly service, helpful managers, nice room...
    • Leisure trip
    • Couple

    none

    Good location, frendly service, helpful managers, nice room and pleasant stay. We were very satistied!

  • Reviewed: 8 November 2015

    10
    I like everything !
    • Leisure trip
    • Couple

    Nothing !!!

    I like everything !!! Thanks to the host !!!

  • Reviewed: 24 September 2015

    8.8
    Super location, excellent and very helpful staff.
    • Leisure trip
    • Group

    Super location, excellent and very helpful staff.

  • Reviewed: 14 September 2015

    8.3
    location
    • Leisure trip
    • Couple

    the chosen room was a bit small

    location

  • Reviewed: 8 September 2015

    5.4
    Location
    • Leisure trip
    • Couple

    Bed unacceptable and worn out. Breakfast poor No one at Reception at check out time.

    Location

  • Reviewed: 7 July 2015

    5.4
    Location.
    • Leisure trip
    • Couple

    Too old room.

    Location.

  • Reviewed: 11 June 2015

    9.2
    The hosts at this hotell know everything, just ask and you...
    • Leisure trip
    • Couple

    The hosts at this hotell know everything, just ask and you dont need anything else to plan your stay!

  • Reviewed: 7 June 2015

    10
    Like every thing.
    • Leisure trip
    • Group

    Everything was fine with the hotel.

    Like every thing.

  • Reviewed: 19 May 2015

    10
    the perfect attention of massimiliano!
    • Leisure trip
    • Solo traveller

    the perfect attention of massimiliano!t you!

  • Reviewed: 10 May 2015

    9.6
    Location, helpfulness of staff, nothing was too much trouble...
    • Leisure trip
    • Couple

    Location, helpfulness of staff, nothing was too much trouble, made us feel very welcome, would love to return to Florence and this hotel

  • Reviewed: 31 March 2015

    8.8
    Location very close to Duomo and close to Accademia.
    • Leisure trip
    • Family with young children

    Nothing

    Location very close to Duomo and close to Accademia. Staff excellent and very helpful. Internet excellent. Breakfast good.

  • Reviewed: 5 March 2015

    10
    Location is perfect, Chiara is a great person, the room was...
    • Leisure trip
    • Couple

    Nothing...

    Location is perfect, Chiara is a great person, the room was good, the bathroom was clean... Everything we need was this hotel!

  • Reviewed: 17 February 2015

    8.3
    Breakfast was excellent.
    • Leisure trip
    • Solo traveller

    Breakfast was excellent. Staff was very nice and polite, service couldn't be much better

  • Reviewed: 27 January 2015

    10
    Clean, warm, cozy, staff was helpful!
    • Leisure trip
    • Family with older children

    Clean, warm, cozy, staff was helpful! (Massimiliano)

There are also 19 reviews without text. These impact the overall review score.

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