9.7

Reviews of Relais Sant'Elena

Via San Rocco, 57020 Bibbona, Italy

  • Cesar

    Reviewed: August 30, 2025 · Stayed in August 2025

    Verified review

    Clean beautiful. Quiet. Elegant. Romantic.

    Any point of advice, heat up the Jacuzzi 1 hour before you want to use it.

  • Wojciech

    Reviewed: August 28, 2025 · Stayed in August 2025

    Verified review
  • Anna

    Reviewed: August 22, 2025 · Stayed in August 2025

    Verified review

    The hotel is absolutely wonderful — very peaceful, pleasant, and extremely comfortable. The interior and design are beautiful, with great attention to detail. The atmosphere is cozy and relaxing. The staff provide excellent service, always attentive and friendly. The restaurant deserves special mention — the food was delicious and beautifully presented. A perfect place to stay, we will definitely return! ✨

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  • Krystina

    Reviewed: August 20, 2025 · Stayed in August 2025

    Verified review
  • Chris

    Reviewed: July 27, 2025 · Stayed in July 2025

    Verified review

    Nothing was any trouble Outstanding in All Aspects A fabulous Treat

    The Beautiful Dinning Terrace and Restaurant with fantastic Staff and finishing touches

  • Tom

    Reviewed: July 22, 2025 · Stayed in July 2025

    Verified review

    Magical, something out of Tuscan painting! Marvelous staff, delicious food and beautiful scenery.

    Nothing!!!!

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  • Valerio

    Reviewed: July 17, 2025 · Stayed in July 2025

    Verified review

    AUTHENTICITY. I think it’s the best place where you can feel the peace of mind you was looking for a long time . Every person is very gentle. The vibes is the vibe of the most beautiful dream you have ever wished to live in Tuscany . Good food, good wine of course . The cure of details it’s what conquered the heart of my girlfriend . From the glasses to the napkins and … one BIG THING, there is a spray released during the day to protect guest from mosquitos . Quality , authenticity , detailes, romanticism, relax . It’s really the best place you can pick for the most unforgettable moment of your life .

  • Anonymous

    Reviewed: July 17, 2025 · Stayed in June 2025

    Verified review
  • Xi

    Reviewed: July 10, 2025 · Stayed in July 2025

    Verified review
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  • Yousef

    Reviewed: June 30, 2025 · Stayed in June 2025

    Verified review
  • Joseph

    Reviewed: October 15, 2024 · Stayed in October 2024

    Verified review
  • Edward

    Reviewed: October 13, 2024 · Stayed in October 2024

    Verified review

    My favorite hotel in Bolgheri. Beautiful rooms and setting. Perfect for 3 nights and a cooking class with Stephanie.

    Nothing....

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  • Mike

    Reviewed: October 3, 2024 · Stayed in September 2024

    Verified review
  • Andres

    Reviewed: September 30, 2024 · Stayed in September 2024

    Verified review
  • Walter

    Reviewed: September 25, 2024 · Stayed in June 2024

    Verified review
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  • Lily

    Reviewed: September 24, 2024 · Stayed in September 2024

    Verified review

    Some staffs are friendly and helpful. The view is nice.

    They don't have someone at the entrance to greet you and help with your luggage like other hotels. You need to carry your luggage to the check-in area by yourself. The front desk staff didn't seem very friendly/welcoming.- Thank you for your response. However, after reading it, I feel even more certain that your tone comes across as unfriendly. While some staff members were very friendly and helpful, such as the male employee who kindly drove us to the hill and another who greeted me, I have to admit that my experience with the front desk staff was not as positive. In particular, the front desk lady came across as indifferent. I’m simply sharing my honest observation: when we arrived, there was no one at the gate to welcome us as is often the case at other hotels, nor was there a doorman to help with our luggage. We ended up carrying our bags into the check-in area ourselves. Perhaps we’ve become accustomed to the warm and welcoming service we've received at other hotels. I actually recommended your hotel to friends and even shared a positive post about it on my social media. Now, I feel quite embarrassed.

    Property response:

    Dear Hairuo, we are very astonished from your review and the unmotivated score: upon your arrival, two of our staff members unloaded your luggage and brought them to your room, while we offered you an aperitif by the pool. The following evening, we accompanied you to Mulino to save you the walk and this was a an exception, a personal favor. Therefore, reading that you had to carry your luggage at check-in and that the staff was not friendly is neither accurate nor fair to those who welcomed you.

    Dear Hairuo, we are very astonished from your review and the unmotivated score: upon your arrival, two of our staff members unloaded your luggage and brought them to your room, while we offered you an aperitif by the pool. The following ev… Show more

    Relais Sant'Elena
    September 6, 2024
  • Veronique

    Reviewed: September 18, 2024 · Stayed in September 2024

    Verified review

    Incredibile location. Decor. Gardens. Pool.

    Not a lot.,

  • Kerenma22

    Reviewed: September 16, 2024 · Stayed in September 2024

    Verified review

    Prefectttt in so many ways The perfect romantic getaway for a couple They thought about every little detail The rooms, the food, the service, the outside, the pool, everything perfect We also took a great cooking class there

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  • Camilo

    Reviewed: September 12, 2024 · Stayed in September 2024

    Verified review
  • Jacqueline

    Reviewed: September 8, 2024 · Stayed in August 2024

    Verified review

    Absolutely stunning. The property was so relaxing, inviting and charming. Between the pool, the gardens and the common outdoor spaces we wished we had stayed longer. The kitchen staff was so accommodating. We came in late afternoon and they accommodated us for a late lunch, without hesitation.

    Everything !!

  • Lily

    Reviewed: September 6, 2024 · Stayed in September 2024

    Verified review

    One of the most beautiful hotels I have seen, the flowers in the gardens and the interiors have all been so well thought out.

    My only suggestion would be that more staff are definitely needed. For the price of the hotel I’d expect it to be easy to get drinks etc throughout the day but I had to keep going to reception if I wanted to find a staff member and it was very hard to get drinks/lunch by the pool. There is a bar but I didn’t once see a member of staff working there

    Property response:

    Dear Lily, thank you for your review. We are sorry that you had difficulties in finding someone at the pool bar during your stay. Given the size of the garden, it may happen that the waiter is attending to another part of the property. For this reason, we have provided a number for sending messages via WhatsApp. This way, you don’t have to move, and our staff can read your order when they return from the previous service. Best regards,

    Dear Lily, thank you for your review. We are sorry that you had difficulties in finding someone at the pool bar during your stay. Given the size of the garden, it may happen that the waiter is attending to another part of the property. F… Show more

    Relais Sant'Elena
    September 6, 2024
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  • Bromley

    Reviewed: July 29, 2024 · Stayed in July 2024

    Verified review
  • Eivind

    Reviewed: July 23, 2024 · Stayed in July 2024

    Verified review

    Tucked away in the picturesque rolling hills of the Italian countryside, our recent stay at Relais Sant Elena was nothing short of magical. This hidden gem offers an unparalleled blend of rustic charm and modern comforts, making it an ideal destination for those seeking tranquility and a taste of authentic Italian hospitality.

  • Marcus

    Reviewed: July 13, 2024 · Stayed in July 2024

    Verified review

    Great staff and communication despite last minute stay. Massage was affordable compared to most hotels. Setting is in an ideal Tuscan landscape and the food and service delicious. Even made me the perfect martini even thought it wasn’t on the menu. Tried to spend a second night but was fully booked.

    Nothing to mention. Perfection for the price

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  • David

    Reviewed: July 11, 2024 · Stayed in July 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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