Relaxing

Stayed in January 2024

The indoor spa facilities were undergoing maintenance and were unavailable. Noise at night from other rooms was annoying but was dealt with when complained.

The location of the hotel right on Lake Garda could not be better. Great food especially in the Michelin star fish restaurant

Stayed in October 2023

hotel was clean. Waking up to beautiful views and clean environment truly sets the mood for the rest of the day. Good breakfast! Nice atmosphere, but the staff at the reception were very rude and not very accommodating.

Stayed in September 2023

For this review, we wanted to give a little context - we have travelled across the north of Italy for two weeks staying in similar priced / and starred properties. We All in all, we found this hotel wasn’t good value for money. At every opportunity we felt like we were being fleeced for additional extras, for example it was €50 for a cabana by the pool, certain breakfasts eggs were charged at €10 +, Room service was an extra €20 on top of food. We chose to travel by train during the course of our trip, and a word of warning - it is IMPOSSIBLE to get a taxi (there is a huge shortage, with waits up to 2hrs+) from the Splendido to go anywhere (and they know it). To use their shuttle on the rare occasion it was available it is €25 per 10 minutes!!! On one occasion, we found ourselves stranded (2hr walk) and were unable to get back to the hotel after hiring a boat for the day - the staff didn’t seem to care, and didn’t make any effort to help us, this led having us asking locals in cars on the side of the road to ask for a kind stranger to take us home. In the end we had to pay €100 for someone to take us back to the hotel via boat (again a 10 Minute journey) During our stay there were quite a few chippy comments about why we didn’t have a car during our trip (which we felt were quite rude) This sadly meant that we couldn’t explore the local towns because we were literally trapped in the hotel. We had one incident which left a sour taste in our mouths - we pre ordered (the day before) a ‘picnic’ to be made for a boat trip we were going on. It was quite a ordeal, as we were asked to meet with the head waiter to discuss what we wanted, choose our wine from the wine list etc. Maybe we were wrong to assume, however, when staying in a 5* resort paying £££for our stay we expected a lot more than we got the next day….

The hotel was modern, and the pool and spa facilities were great. Breakfast options were exceptional. The staff at the pool were fantastic and super friendly, as were the majority of the restaurant staff we encountered during our trip. We were upgraded to a bigger suite during our stay, great bed and shower room.

Stayed in September 2023

Mansion room of my in-laws was on the small side.

Restaurants, breakfast, room, staff and location we're excellent!

Stayed in August 2023

The air conditioning is centrally controlled and kept reverting to 25C in our room: so not enough night time relief against the heatwave outside

Fantastic location on shore of Lake Garda, luxurious and spacious rooms, superb breakfast, very nice Italian restaurant. Great outdoor family pool. Very very nice indoor pool, gym and saunas

Stayed in August 2023

- Too cold outside swimming pool - Pool bar personal was “blind”. You need to go close to the bar…

Stayed in June 2023

Pool bar staff could be better, maybe slightly under-staffed. Some upkeep needed to the decking around the pool. Quite expensive for the service provided.

Staff in reception were great, breakfast excellent, the setting was lovely. Our room was spacious with a lake view. Some nice touches around the pool with drinks and cold towels. Pool area had great lounges, with the lake a footstep away.

Stayed in August 2023

Cleaning

Views

Stayed in August 2023

The decking around the pool is a little loose in places; also it has been painted/dyed dark, making it almost impossible to stand or walk on during a hot sunny day. The loose pieces, although often repaired, could lead to an accident, trip or fall. Long term, the pool surrounds will need replacing at some point; it's the one thing that lets the place down.

Rooms were nicely designed and fitted out, high quality and very modern. The bathrooms were also very nice. The restaurants were good; the service was also very good. Food may be a little fancy for some younger dinners. The pool was nice but a little tired looking in places. The service was very good. The overall nice facility we would happily stay there again, and I'm sure we will do it.

Stayed in July 2023

Unfortunately, due to the extreme weather conditions and severe storms with hail, our car has been severely damaged, and we will never park without cover again.

At the Splendido Bay Luxury Spa Resort, we enjoyed a wonderful and lavish breakfast with a view of Lake Garda's beach, as well as dinners at the nearby Osteria, where we always appreciated the highly professional service and the fabulous food accompanied by expertly served Franciacorta bubbles.

Stayed in July 2023

Stunning location - beautiful grounds.

Stayed in July 2023

Everything was wonderful, and the stuff was very helpful. We enjoy, and we hope to visit again.

Stayed in June 2023

In the spa the massage bed are ridiculously small.

It was pleasant

Stayed in June 2023

Late check-in

Everything was great

Stayed in June 2023

the location , clean and quiet I recommend it for relaxing

Stayed in June 2023

The area was filled with mosquitoes. Not just our hotel, but all along the lake. The hotel placed a mosquito repellent device in our room and we had zero issues. Note this is a dog friendly hotel and therefore was overrun with dogs. Normally not a problem, but annoying to see guests seating dogs on chairs at the restaurant table so the dog can eat from a plate on the table.

Beautiful location and stunning property. Absolutely superior service. The staff was wonderfully helpful and attentive without exception. The front desk personnel and concierge were especially responsive. The restaurants were fabulous. Great breakfast. Top notch wine list, terrific bar. Highly recommend.

Stayed in June 2023

In general stuff was very friendly. Apart from massagist lady. ( Mila) Me and my husband had an appointment with her and wasn’t satisfied her job.

Perfect location, you have stunning view on a lake, mountains. Very clean, friendly stuff, fantastic food!( breakfast, dinner), vine selection. Very stylish and well done. Liked it a lot!

Stayed in June 2023

Housekeeping. No refill on shower gel, no soap, took my slippers away, didn't clean table....

Everything but housekeeping

Stayed in May 2023

Nothing

Everything. The staff in particular were great. My wife is pregnant and the room we originally got was quite warm and the air conditioning had not been switched on yet for the summer. They upgraded us for free. Valeria in particular was super helpful and accommodating. Also their beds and bedding were incredible! Will definitely go back!

Stayed in April 2023

staff! the gent that welcomed us was amazing and it started our stay off so well. he walked us around the facilities and it was such a nice touch to make us feel welcome and comfortable.

absolutely beautiful, small, quiet and peaceful there was odd maintenance work going on but they were very courteous and considerate so didn’t effect our experience

Stayed in April 2023

The rooms are smaller than usual for this level of property.

The property is lovely and in a stunning location, service and personal is outstanding! The spa is lovely and treatments are exceptionally professional.

Stayed in April 2023

too many phone call from reception at morning about chek out…

nice viev, quiet location, excelent pool and nice room

Stayed in April 2023

There is a visible fungus in the grooves of the bathtub or on the silicone. It can be easily removed with special bathroom chemicals, but seeing this in such a nice hotel is not nice.

Great stuff, beautiful lobby with a good choice of cocktails and high-quality coffee. Stuff friendly and helpful. Wonderful spa, available with small kids in the morning and early afternoon. Very good breakfast with a wide selection of cooked food, fresh berries, fruits, various kinds of cheese, ham, and fish. Fresh bread. All perfect.

Stayed in March 2023