Fantastic location! Staff very friendly and accommodating!! Breakfast super!! Great selection and very nicely presented and tasty!! Talented young chef! Room on the small side (with two levels) and very small window, but ok. No AC until 1/5 so a bit warm. But overall experience very good!!

Stayed in April 2024

The center of Florence is NOT car friendly. The hotel offers a decent garage solution but I ended up deciding to not use it due to the hassle. Unfortunately, in the common areas of the hotel, there was a slight sewer smell which lingered for the 4 days I was there.

Centrally located, comfortable room, well appointed with many amenities. Steps from the center of Florence. Staff were super welcoming and helpful; looking after all of your needs. Tasty breakfast baked fresh. Huge room, with a modern style. Mere minutes to many many great restaurants and all of the sights of this great Tuscan city.

Stayed in March 2024

The room size

The Room

Stayed in January 2024

there is no bottled water in the rooms, for a hotel that positions itself as 4* - this is strange, in my opinion. There is a problem with hot water - lukewarm water flows from the tap and shower, this is definitely a problem in winter. I stayed there for two nights, and after the first night the maid didn’t clean my room. perhaps, since I left the room late and until ~12 there was a “do not disturb” sign, and the “clean me up” signs were not available in the room. There was a problem with calling a taxi, the reception called one for me, but I never found it, and since there was no time to figure it out, I had to run to the station (I recommend making a map with a point for both taxis and guest)

excellent location of the hotel, nice design, everything is quite new and looks in a pleasant Italian style. breakfasts are not served as a buffet, so there are only desserts, and the other dishes you order from the menu - the granola was very tasty, the first day I didn’t have breakfast because I wasn’t feeling well, and unfortunately didn’t try anything else

Stayed in January 2024

I loved everything except how to reach you guys , there is no clear signs on how to reach u ., i struggled without an internet connection.

I loved everything except how to reach you guys , there is no clear signs on how to reach u ., i struggled without an internet connection.

Stayed in September 2023

On the second day we experienced a problem with the heating (AC stopped working). Although it was not cold, because of the rain it got chilly. As the staff could not do anything about it, and as the next day it was Sunday so no service could be called, they offered us a change of the rooms to even a higher standard. We declined the offer as we did not feel to pack again and move. Fortunately, the next day it magically started working again and everything was fine. Anyway, we appreciated the offer, which is a nice way to handle situations.

I usually take some time before chosing a place for my stay reading the reviews, so I think I knew what to expect. However, I was astonished by the location, the breakfast window overlooks the Piazza Signoria, and is on the back of the Uffizzi Gallerie, so close to almost all key attractions in Florence. The room we were offered was on the third floor, seems to be recently refurbished, stylish, very comfortable, with a beautiful bathroom and a bath in the main room as well. I can tell you I do not remember such a comfortable mattress. We had really good night sleep all through our stay. The breakfasts, contrary to the general standard of Italian hotels, were above the average, you select from the menu several things among, scrambled eggs, omelette, pancakes and more that are included in the price or you may select the kind of breakfast of your choice (paid option), plus plenty to rolls, croissants (sweet and savory), cakes, rolls, fresh orange juice, tea coffee, more than you might need. Really good, The staff so friendly and nice, the same goes for the receptionists, welcoming us quite late after our flight was four hours later. The place worth the money, daily cleaning of the room and most of all so close that you can drop into the hotel to rest and change before dinner. May nice restaurants in the back streets worth visiting as well.

Stayed in November 2023

- not accessible by car. - try to avoid rooms & suites in 3rd floor, we got upgraded to junior suite(which is highly appreciated) but unfortunately our stay wasn’t good because NO heating system and hot water is almost not available. We were literally freezing. Then we moved to deluxe room in 1st floor, everything was great.

- amazing location - big rooms amd suites which is very hard to find in old towns by reasonable price. - very good breakfast with nice view. - friendly staff - hand wash soap smells good :)

Stayed in November 2023

The breakfast menu.

The location was very good and the was very nice and comfortable.

Stayed in November 2023

Artd the waiter in the breakfast restaurant was so kind and nice 🫶🏼

Stayed in November 2023

It’s very elegant and nice .. the location is very nice All staff friendly 🫶🏼😍and helpful

Stayed in November 2023

Nothing

Great location

Stayed in October 2023

Ease to rooms from main elevator. Difficult to carry luggage up and down steps to get to our room. Not a huge deal

The rooms were beautiful and location was great. Quite but still close to all major attractions.

Stayed in October 2023

Hotel was challenging to find; tucked away in a small ally. Lack of ability to control room temperature made us too hot much of the time. It was not clear what was included with breakfast. Staff shortage and language barriers caused some guests to be confused and frustrated at breakfast.

Perfect location. Well appointed rooms. Nice big bathroom. Room had everything we needed. Helpful and friendly staff customer service. Did I mention the location?

Stayed in September 2023

My room 301 was very small and had a staircase to walk inside that is a big issue for an older person.

Since was renovated looks amazing and the staff, especially Giulia are super kind, The linens and cleaning are perfect. Breakfast is good.

Stayed in October 2023

Perfect location between Piazza della Signoria and the Arno, beautiful room, excellent staff, superb breakfast.

Stayed in October 2023

Perfect position, perfect room decoration and super hospitable staff. The bathtub in room is a great surprise and helps a lot for relaxing after long walks in town

Stayed in October 2023

N/A

Location was excellent. Loved the view from the breakfast room too !

Stayed in October 2023

Nothing

Everything

Stayed in September 2023

Breakfast could be improved. Too much pastries on the buffet. The menu provided is nice but reduced. I can’t eat gluten so I was really in trouble because there was an unique option. On the first day it worked, bread came hot and soft. The others 7 days, it was awful, nobody in the kitchen was able to do it. (Follow the instructions on the package)

Stayed in September 2023

Not a thing!

Absolutely everything. So so close to everything. Absolutely stunning boutique hotel. The staff was incredible! The rooms were large and clean. The air conditioning was COLD. The soundproofing was amazing. Location was perfect. There is a happy hour every night with Spritz’s included. The breakfast is perfect to start your door. Just loved everything about the hotel.

Stayed in September 2023

The location was central with all the major sites and restaurants a short walk away. The breakfast was very good I particularly liked that everything was freshly made.

Stayed in September 2023

Nothing

Wonderful bed, great air conditioning and fabulous made to order breakfast included with stay.

Stayed in September 2023

Difficult to find with a car

Location was great, near all the key attractions

Stayed in September 2023

A bit hard to find

Location and decor

Stayed in July 2023