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Reviews of Hotel Relax 3 stars

Viale Epipoli 159, 96100 Siracusa, Italy

#31 of 45 hotels in Siracusa

Guests' Choice

Review score

Based on 238 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.8

  • Location

    7.4

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    7.6

  • Free WiFi

    8.2

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Showing 1 - 15

  • Reviewed: 8 July 2018

    4.6
    Upon feeling ill during the night, the receptionist Mimmo...
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    The hotel is quite a distance to anything close to the centre of Siracusa, therefore you cannot walk to cafes or shops, you must order a taxi which will cost you approximately $15 euro each way. The décor of the hotel is quite outdated, and there is no kettle for tea or coffee in the room. The food in the restaurant was average and expensive.

    Upon feeling ill during the night, the receptionist Mimmo went over and above to assist me. I cannot thank him enough for his efforts and helping me receive the right medical attention / tablets required.

    Stayed in June 2018

  • Reviewed: 24 August 2017

    8.8
    Family really enjoyed the stay. A great base for visiting the area.
    • Leisure trip
    • Family with young children
    • Double/Twin Room
    • Stayed 4 nights

    Dogs barking at night nearby kept us up one night

    Service was excellent. Setting was quiet yet convenient for access to the main parts of Syracuse as long as one has a car.

    Stayed in August 2017

  • Reviewed: 24 July 2016

    10
    Fantastico
    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    Staff were the best we have seen anywhere. They all went that extra mile to make our stay very enjoyable. We only had the name of one waiter (Franchesco) who along with the others work very hard. They even arranged for a food pack as we were leaving before breakfast on our final day. Much better than a 3 star hotel. The whole establishment was spotlessly clean. The food was very good and so reasonably priced. The hotel is a few kilometres from the centre of Syracuse so is very quiet (no traffic or pedestrian noise). Hire a car and this is a great base to see the island from. 50 minutes by car to Catania airport. A taxi is 100 euros each way, we hired a car with full insurance for £240 for the whole week. We would definitely use the hotel again. Thank you everyone at Hotel Relax.

    Stayed in July 2016

  • Reviewed: 13 August 2017

    7.1
    Nice pool area.
    • Leisure trip
    • Couple
    • Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nice pool area. Hotel very basic, old fasioned but tidy and clean.

    Stayed in August 2017

  • Reviewed: 20 June 2017

    7.5
    Clean, tidy, great staff and enough facilities for a relaxing break with access to Siracusa delights
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights

    Quality of breakfast was a lower standard compared to previous visits.

    We keep coming back here every time we visit Siracusa and it never fails.

    Stayed in June 2017

  • Reviewed: 24 May 2017

    5.8
    Family stay
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Resturant menu limited and expensive In the middle of no where to far to walk to centre €20 each way

    Clean friendly staff

    Stayed in May 2017

  • Reviewed: 25 August 2016

    5.4
    The roads around the property were terrible and it was miles...
    • Leisure trip
    • Couple
    • Double/Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The roads around the property were terrible and it was miles from anywhere.

    Stayed in August 2016

  • Reviewed: 22 August 2016

    7.1
    Close your eyes until you arrive in the hotel building
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights

    The surrounding of the hotel is miserable + far from city.Bathroom is very tight, no balcony on the second floor

    Breakfast, AC

    Stayed in August 2016

  • Reviewed: 13 August 2016

    8.8
    Its great location if you got a car even with stupid itialian drivers
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 11 nights

    Not much

    Bed very hard.. Air con class. Lost without car..fransesgo top bar man

    Stayed in August 2016

  • Reviewed: 17 July 2016

    9.6
    Relaxing at Hotel Relax!
    • Leisure trip
    • Couple
    • Double/Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Miserable receptionist

    The balcony and pool were wonderful. The staff in the restaurant were very helpful.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 October 2015

    7.1
    Very friendly staff.
    • Leisure trip
    • Family with young children

    Noisy, old and dated. Breakfast was average.

    Very friendly staff. Clean, safe and adequately comfortable. A cot was provided in the room for my baby as requested.

  • Reviewed: 22 July 2015

    8.3
    The swimming pool.
    • Leisure trip
    • Couple

    A fridge in our room would have been appreciated. Also, a safety deposit box in the room - although there were individual boxes behind Reception for customers' use. Old-fashioned decor.

    The swimming pool. Free parking. Quiet. Comfortable.

  • Reviewed: 30 June 2015

    8.3
    Value for money with good facilities whilst being clean and...
    • Family with older children

    No fridge in room (broken), no hangers in wardrobe and no iron or board. The hangers were replaced so 1 out of 3 issues rectified although they do offer an ironing service if need be.

    Value for money with good facilities whilst being clean and tidy. Pool area is great and never too busy along with the gym which has enough for a standard workout.

  • Reviewed: 16 May 2016

    7.9
    Friendly staff, good breakfast.
    • Business trip
    • Solo traveller

    Not up to date furniture. Poor isolation of sounds from other rooms.

    Friendly staff, good breakfast. Parking inside facility.

  • Reviewed: 27 June 2015

    8.8
    Clean swimming pool, bicycles to get to the city center,...
    • Leisure trip
    • Couple

    Clean swimming pool, bicycles to get to the city center, safe parking place

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 15

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