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Reviews of Aparthotel Des Alpes

Loc. Marco 131, 38033 Cavalese, Italy

#27 of 51 hotels in Cavalese

Guests' Choice

Review score

Based on 778 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.1

  • Location

    8.4

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.3

  • Paid WiFi

    3.8

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Showing 1 - 48

  • Reviewed: 23 July 2018

    7.5
    Just ok
    • Leisure trip
    • Family with young children
    • Studio (4 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    The room was small and we need to open and close the bed. No air condition... it was hot inside It was not view

    The people wa nice It was new room and clean

    Stayed in July 2018

  • Reviewed: 19 July 2018

    6.7
    Room rather dark, got a room towards the parking lot close...
    • Leisure trip
    • Couple
    • Superior Studio (3 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Room rather dark, got a room towards the parking lot close to the street. Very unhappy as we expected at least some view. It was very noisy with the road just a few metres away. This accommodation is best suitable for families with kids and dogs. We didn’t knew that this would make our stay rather unpleasant as we went hiking all day and needed to sleep better during the night which was impossible due the high noise level e.g dogs barking/babies crying. The adjacent kitchenette was ok, some basic things were missing though which was a shame. Like a toaster, some towels, eggcupps and a tea can. Furthermore, the WiFi was bad, always on and off, not stable. Had to roam a lot which gets expensive if you are from abroad. Later on they changed the WiFi so that you had to pay for it. Pictures online of the room/apartments look much nicer than they actually are. Would not stay here again.

    Stayed in July 2018

  • Reviewed: 8 March 2018

    9.6
    Very good accommodation for an adequate price, good location for skiing in Val di Fiemme
    • Leisure trip
    • Group
    • Superior Studio with Valley View (4 Adults)
    • Stayed 4 nights

    Uncomfortable 4th bed (on two-level bed) for adult

    Sauna and pool in hotel, parking in front of the hotel, good place, comfortable bathroom, sufficient kitchen equipment

    Stayed in March 2018

  • Reviewed: 13 February 2018

    6.7
    We loved the area and the accommodation was good but we were given misleading information.
    • Leisure trip
    • Group
    • Superior Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Lounge area small and uncomfortable. Only seatIng was bed settee or hard benches. We suggested seat pads. Poorly stocked kitchen e.g. No wine glasses or chopping boards. No cafetière. Swimming pool area was slippy and dangerous. It was a 30 minute walk at least to the cable cars and ski hire and another 5 minute walk into town from there.

    Good shower n bathroom. Good storage space. Staff were friendly and helpful. Cavalese is a beautiful town with lots of choice of restaurants and bars. Ski facilities are exceptional. Very well organised.

    Stayed in February 2018

  • Reviewed: 31 January 2018

    9.6
    Clean, good quality new furniture and kitchen.
    • Leisure trip
    • Family with young children
    • Studio (4 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    No early check-in (only after 2:30pm)

    Clean, good quality new furniture and kitchen. Very nice and modern bathroom. Good restaurant and bar at ground floor.

    Stayed in January 2018

  • Reviewed: 16 January 2018

    9.2
    Modern apartment close to ski resorts
    • Leisure trip
    • Family with young children
    • Superior Studio with Valley View (4 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Shops were about 30min walk up hill with a toddler so we drove into Cavelese. Front entry of hotel was abit dated but the rooms had been renovated really nicely.

    Friendly staff, central location to ski resorts. Modern refurb apartments great for families. Had everything you need.

    Stayed in January 2018

  • Reviewed: 28 September 2017

    9.2
    Great park with a playground next to the main building,...
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment - Annex
    • Stayed 7 nights

    sofa was really worn out, very old hob with confusing controls

    Great park with a playground next to the main building, fully equipped grilling place next to it. Nice and clean place. Dishwasher was really handy.

    Stayed in September 2017

  • Reviewed: 21 August 2017

    9.6
    Restaurant staff is awesome!
    • Leisure trip
    • Family with young children
    • Studio (4 Adults)
    • Stayed 2 nights

    Restaurant staff is awesome! They asked me about a breakfast, and I replied that it's ok, but it would be good to have eggs or similar stuff. They immediately said that I'll get eggs for tomorrow. And I had my eggs, and I weren't charged any extra money for that, and I also haven't been charged for coffees that I ordered a lot. Keep it going the same way!

    Stayed in August 2017

  • Reviewed: 23 July 2017

    7.9
    Good location in lovely area
    • Leisure trip
    • Family with young children
    • Superior Studio with Valley View (4 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Needs air conditioning as so hot in the summer. Adults fold down double bed wasn't comfortable. 15 euros for WiFi is a bit much, generally free most places these days.

    Compact but good for families with bunk beds. Good location for visiting the area, nice restaurant Pizzeria on site and has bread service. Staff friendly and helpful and guest card for free use of mountain lifts is great.

    Stayed in July 2017

  • Reviewed: 1 April 2017

    7.9
    excellent customer service
    • Leisure trip
    • Family with young children
    • Studio (4 Adults)
    • Stayed 4 nights

    View could be better, however we didnt ask for it. Unfriendly skibus connection (Des Alpes of course arent responsible for it).

    They changed my nonrefundable booking to smaller room with more than reasonable discount one day before arrival! Really appreciate it!

    Stayed in March 2017

  • Reviewed: 28 March 2017

    8.8
    Nice and well furnished room.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Valley View
    • Stayed 4 nights

    Wellness area is closed on Saturday, which is bad for those who are staying till Sunday. The fitness is old and poorly equipped. We had to pay for the internet connection in the room.

    Nice and well furnished room. Large wellness area.

    Stayed in March 2017

  • Reviewed: 26 March 2017

    7.1
    Good quality for a reasonable price
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Annex
    • Stayed 7 nights

    Lack of any cleaning supplies (e.g. toilet block). Late check-in (after 14:30). You have to check out very early (between 7:30 and 9:30). 15 euro for the internet access which is very slow and can be used only on one device at the time. I have three devices myself (phone, tablet and laptop) so imagine what was happening in a family of four... You have to clean the apartment and remove the bedclothes. Keep in mind that they don't provide you any cleaning supplies.

    Good location (15 minutes walk from city center and the nearest store). Comfortable apartment, good for a family of four. Well equipped kitchen. Easy check-in and check-out.

    Stayed in March 2017

  • Reviewed: 9 March 2017

    9.6
    great-value apartments, one stop ski bus from the lifts do...
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 7 nights

    wellness could be cleaner, need a swim cap in the pool

    great-value apartments, one stop ski bus from the lifts do great Alpe Cermis, appropriate facilities sufficient for the winter holidays...we were there the second year and still very good and appropriate

    Stayed in February 2017

  • Reviewed: 23 February 2017

    7.5
    Good location to visit all the skiing slopes around.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 7 nights

    Terribble WiFi in the room. Paid but it does not work.

    Good location to visit all the skiing slopes around. Very nice pizzeria/restaurant on the site.

    Stayed in January 2017

  • Reviewed: 22 January 2017

    5.4
    Nice location, but would look somewhere else next time.
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment - Annex
    • Stayed 7 nights

    - Very noisy hotel. You can hear people talking through the walls. There is a quite time between 11:30pm-7am and from 1pm-3pm, so it was ok, except one night when some drunk group were up yelling till 12:30am. Honestly we were not the most quite group with 3 kids, so we did not like the thin walls. - The wooden interior was pretty worn (dog screatches etc) and we could not close the door to one bedroom. - One bedroom was so hot eventhough we turned the heating off. Perhaps some pipes in the floor, who knows. - When we arrived (group of 4 +3 kids) there was one used toalet paper roll. The bearded guy at the reception told us we should buy our own paper.

    - Location - Pool - Gym

    Stayed in January 2017

  • Reviewed: 16 January 2017

    7.9
    Not too bad
    • Leisure trip
    • Couple
    • Studio (4 Adults)
    • Stayed 8 nights

    The heating was out of control - too cold or too hot.The bead was without headboard , I was always loosing my pillow during the nights. The fridge freezer was freezing all food , the controller was broken. No kettle in the kitchen.

    Large car park, the skibus stop nearby, many TV stations. Very good ski slopes condition.

    Stayed in January 2017

  • Reviewed: 22 March 2018

    9.2
    Reception opening hours
    • Leisure trip
    • Group
    • Superior Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Reception opening hours

    Stayed in March 2018

  • Reviewed: 7 March 2018

    8.3
    Nice and clever room solutions with new furniture
    • Leisure trip
    • Family with young children
    • Studio (3 Adults)
    • Stayed 6 nights

    WIFI - not in price through Booking and for many even bad quality

    Nice and clever room solutions with new furniture

    Stayed in February 2018

  • Reviewed: 25 February 2018

    9.6
    Highly recommend!!!
    • Leisure trip
    • Group
    • Superior Studio with Valley View (4 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Good location, clean appartment, helpful staff, swimming pool, Ski rent, good restaurant.

    Stayed in February 2018

  • Reviewed: 25 February 2018

    8.3
    great
    • Leisure trip
    • Family with young children
    • Superior Studio with Valley View (4 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    great

    Stayed in February 2018

  • Reviewed: 1 February 2018

    9.2
    Great place. Would stay there again.
    • Leisure trip
    • Group
    • Studio (4 Adults)
    • Stayed 4 nights

    Include toilet paper in price. Not have to pay for extra.

    Over all very good.

    Stayed in January 2018

  • Reviewed: 9 January 2018

    10
    Very new and well organized
    • Leisure trip
    • Family with young children
    • Superior Studio with Valley View (4 Adults)
    • Stayed 8 nights
    • Submitted via mobile

    Very new and well organized

    Stayed in January 2018

  • Reviewed: 7 January 2018

    7.5
    Area benessere e piscina
    • Leisure trip
    • Family with young children
    • Superior Studio with Valley View (4 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Check in

    Area benessere e piscina

    Stayed in January 2018

  • Reviewed: 3 January 2018

    8.0
    New furniture in the apartment, nice small swimming pool and...
    • Leisure trip
    • Family with young children
    • Superior Studio (4 Adults)
    • Stayed 4 nights

    New furniture in the apartment, nice small swimming pool and jacuzzi. The sauna was also available but I did not try it.

    Stayed in December 2017

  • Reviewed: 31 December 2017

    8.3
    ski shuttle is unreliable.
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment with Mountain View
    • Stayed 3 nights

    ski shuttle is unreliable. had to wait 4 hrs

    Stayed in December 2017

  • Reviewed: 13 July 2017

    7.9
    Fantastic view, great for children.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Annex
    • Stayed 3 nights
    • Submitted via mobile

    Long waiting time fo check in.

    Great facitilities for children.

    Stayed in July 2017

  • Reviewed: 13 February 2017

    9.2
    Strong recommended for skiers
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Valley View
    • Stayed 7 nights

    Lack of electric kettle in the kitchen, lack of internet in the apartments (even if paid)

    Comfortable although small apartments, very helpful staff

    Stayed in February 2017

  • Reviewed: 5 February 2017

    5.8
    Good accessibility to the slopes.
    • Leisure trip
    • Family with young children
    • Superior Studio with Valley View (4 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    inadequate equipment in the small kitchen, very short bed (my height is 170 cm!! )

    Good accessibility to the slopes. Good parking

    Stayed in February 2017

  • Reviewed: 5 February 2017

    7.5
    Nice location but some rooms need renovation.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 7 nights
    • Submitted via mobile

    Rooms need renovation. They are too small for family. WiFi is too expensive and very slow.

    Nice location. Swimming pool inside

    Stayed in February 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 2 March 2016

    8.3
    Clean apts.
    • Leisure trip
    • Family with young children

    They have strange (for me) rules. If you want to use kettle in apts - you have to go for it to reception and leave 5E caution.... and if you are leving the apts before the reception is open you have to bring it back evening/day before... The same with pan: you have to go specially for it. Before you leave the apt you have to pass checking/control visit of some guy from staff but it means nothing because still you cannot obtain your 150E caution until you leave and reception would be open at morning... In few words: you have to trust the ResAptDesAlpes that they return your caution on credit card at all but They didn't trust you enough thay you could be normal person. A! Don't forget to bring with you (or very fast to buy) toilet paper: you will find only two small rolls in bathroom at the begining. Really little-tiny changing room at swimming pool. WiFi sucks :-( Apts for 4 and for 5 persons it is excatly the same apt. Thin walls between apts and a very narrow parking close to apts 30 to 40. Small dish washer would be very usefull-it is absent in apts....

    Clean apts. Staff in reception and some Czech: Filip - very helpfull and friendly person. Easy to go to SkiBus stop. Small nice swimming pool (but with tiny tiny change room). Nice view from yours kitchen/living room. Easy to get to Alpe Cremis and quite easy to go to Predazzo and Alpe Lusia and a little bit harder to Latemar.

  • Reviewed: 30 December 2015

    7.1
    We liked the area, the ski (although expensive), the staff,...
    • Leisure trip
    • Family with older children

    No bad experiences as such, but worth knowing: - mandatory cap at swimming pool (costs 3 euro to buy one, bring one with you if you have one). - wifi in the rooms costs 15€ / 3 days but is only available for the first device you login (no go for me, and I don't understand the reason. I asked and the answer was: our rules ) - the apartments are quite small. In the kitchen there is only place for one person, frying pans are available at the reception, no raclette / fondue kitchenware. There is a microwave and a small italian coffee maker for 2 expresso. - the bed is also quite small, I'm not a big person but my feet went a bit overboard. I can't imagine someone 1.90m sleeping there.

    We liked the area, the ski (although expensive), the staff, pizza from the restaurant. The free wifi was fairly good at the reception. I can't say anything about the events organised there like ski clubs, mini discos and such, because we didn't attend. It seemed pretty active though. All in all, we enjoyed the stay.

  • Reviewed: 28 December 2015

    8.8
    Great value for money, with all required facilities: ski...
    • Leisure trip
    • Family with young children

    Room is small, although well organized. Very small parking places.

    Great value for money, with all required facilities: ski support, sauna, children play room, restaurant.

  • Reviewed: 27 August 2015

    6.3
    Staff very polite.
    • Leisure trip
    • Couple

    Kitchen very, very small, just enough for one person standing up. All cupboards and fridge doors not closing properly. Balcony door could not be closed from outside, giving free access to flies and other insects. Very thin walls, attracting outside noise and neighbours conversations.

    Staff very polite. Excellent attached restaurant.

  • Reviewed: 22 August 2015

    8.8
    The view from the dependance building was just fantastic.
    • Leisure trip
    • Family with older children

    The free wifi was not optimal and just for 1 appliance. We did not try the paid wifi. Why should you get a frying pan from the reception and isn't that standard in the kitchen?

    The view from the dependance building was just fantastic. Great location within the area.

  • Reviewed: 18 August 2015

    7.9
    Friendly staff;
    • Leisure trip
    • Family with older children

    stairs outside the Residence not clean (dogs pee everywhere); dumpsters too close the apartments (bad smell)

    Friendly staff; clean & fully equipped apartment; facilities; good position to visit surrounding areas

  • Reviewed: 21 January 2015

    6.3
    Location and the Spa
    • Leisure trip
    • Group

    The bad customer service skills of the reception team, I booked the hotel for 7 nights, they did my check in on my 5th day and they asked me for vew valey view one night before check out. Poor costumer service skills, very poor

    Location and the Spa

  • Reviewed: 2 April 2016

    9.6
    Really well equipped and comfortable.
    • Leisure trip
    • Group

    Better shuttle service.

    Really well equipped and comfortable.

  • Reviewed: 1 March 2016

    7.9
    Very good space in the appartment.
    • Leisure trip
    • Family with young children

    Missing bellongings in the kitchen. Very week and brutally expensive wifi.

    Very good space in the appartment.

  • Reviewed: 29 February 2016

    10
    Great view from the appartment, good price
    • Leisure trip
    • Family with young children

    Great view from the appartment, good price

  • Reviewed: 13 January 2016

    7.1
    Location, swimming pool, sauna
    • Leisure trip
    • Family with young children

    Poor Bathroom, small kitchen

    Location, swimming pool, sauna

  • Reviewed: 10 December 2015

    10
    Great facilites (sauna and swiming pool) and the staff very...
    • Leisure trip
    • Group

    Great facilites (sauna and swiming pool) and the staff very polite and helpful.Perfect location for ski lovers.

  • Reviewed: 14 September 2015

    7.9
    The facilities are good and the pool, play room and play...
    • Leisure trip
    • Family with young children

    The facilities are good and the pool, play room and play ground in (and next to) the Hotel are great. The barbecue area is great too.

  • Reviewed: 7 April 2015

    10
    It was much better than i expected for what i paid £320 for...
    • Leisure trip
    • Family with young children

    It was much better than i expected for what i paid £320 for 7 nights for my family of four.

  • Reviewed: 12 March 2015

    7.9
    The only problem we had was the folding bed-too short for...
    • Leisure trip
    • Family with young children

    The only problem we had was the folding bed-too short for adults...would be nice to have free wifi...

  • Reviewed: 3 March 2015

    7.1
    Spa and sauna are new and very nice
    • Leisure trip
    • Family with older children

    WiFi, bad quality, only for one device, usually is free

    Spa and sauna are new and very nice

  • Reviewed: 17 February 2015

    7.9
    Spatiousos app.
    • Leisure trip
    • Family with older children

    Parking is not easy.

    Spatiousos app.

  • Reviewed: 13 February 2015

    5.0
    swimming pool and sauna
    • Leisure trip
    • Group

    Unkind treatment upon arrival for guests who have been coming to this hotel and regularly pay their obligations

    swimming pool and sauna

  • Reviewed: 18 January 2015

    7.1
    Clean apartments, good position (close to slopes), good...
    • Leisure trip
    • Family with young children

    Expensive wifi

    Clean apartments, good position (close to slopes), good value for money.

There are also 19 reviews without text. These impact the overall review score.

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