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Reviews of Residence Cortile Mercè

Via Mercè, 40, 91100 Trapani, Italy

Review score

Based on 178 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.7

  • Location

    8.7

  • Facilities

    7.4

  • Staff

    7.9

  • Value for money

    7.9

  • Free WiFi

    6.5

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Showing 1 - 24

  • Reviewed: 26 September 2017

    10
    It is a recommended accommodation, central much with few...
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 5 nights

    It is a recommended accommodation, central much with few minutes walking distance to the centre. Room and services excellent, able to communicate in simple English. Bus from Airport to centre (one stop) and very cheap. Accommodation recommended, I bet they will see me again next summer.

    Stayed in September 2017

  • Reviewed: 6 September 2017

    8.3
    Bizarre
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The receptionist was not available to check us on and never arrived until the cleaner phoned her at 9am the next day ! We had to leave and breakfast was not ready ,but was part of our package! The tvs in the rooms were disabled but available iin the lounge area?? All doors were locked and we had no reception to talk to. The cleaner ,who spoke no English , had given us the wrong room key ,so luckily she was still there after we went out because we wouldve had no where to sleep! Tried to phone the number for the property but no response! Several other guests were equally upset waiting outside the office to check out.They just left. Afte we paid cash she put the money in her handbag. Great property but dreadful service !!

    The room was spotlessly clean and everything was provided ,including a fridge.

    Stayed in September 2017

  • Reviewed: 27 August 2017

    6.7
    Good B&B, but can be better
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    - Cleanliness was average: yellow joints in the bathroom, invasion of ants in our luggage, balls of hair from previous tenants. - Sewage leak on the last night; very bad smell coming from the toilet - Average facilities available, could benefit from a bit more creativity and personal touch

    - Super location, central, perfect to explore by foot - Nice and friendly staff - Nice and big apartment

    Stayed in August 2017

  • Reviewed: 24 August 2017

    4.2
    The residence is located on the good place in walking...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The accomodation did not correspond with offer on website. Personal of hotel did not speak english, only italian. Wifi was not working in the room. Air condition is one of the room was broken. Breakfast was dissapointment, only coffee and croissant was served at the reception. Our room was on the ground floor, was very dark and smelt badly. Despite of the good location I do not recommend this accomodation.

    The residence is located on the good place in walking distance to city center and port.

    Stayed in August 2017

  • Reviewed: 3 November 2016

    9.6
    Great price!
    • Solo traveller
    • Single Room with Terrace
    • Stayed 3 nights

    Would be nice to have a teapot in the room.

    The hotel is close to the bus station, harbor and train station, can all be reached within 7-10 min of walking. The beach within 10 min. Hotel,s staff were all super helpful and friendly. Special THANKS to Vincenzo!!!!! The room has a refrigerator.

    Stayed in October 2016

  • Reviewed: 11 July 2018

    8.3
    Great value for money and a great location in the heart of...
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Great value for money and a great location in the heart of trapani

    Stayed in July 2018

  • Reviewed: 10 September 2017

    9.6
    Great host and convenient accommodation in central Trapani.
    • Leisure trip
    • Solo traveller
    • Single Room with Terrace
    • Stayed 7 nights

    It was a bit noisy.

    I liked the staff's kindess and professional attitude, and my room was basically a good size apartment!

    Stayed in September 2017

  • Reviewed: 26 August 2017

    7.9
    Difficulty with some of the staff who only spoke siciliano
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Parking in area hard to find

    Difficulty with some of the staff who only spoke siciliano The morning staff was very good

    Stayed in August 2017

  • Reviewed: 24 June 2017

    7.9
    Location, breskfast,
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, breskfast,

    Stayed in June 2017

  • Reviewed: 9 February 2017

    9.2
    Central location, kitchen in the apartment, friendly...
    • Leisure trip
    • Solo traveller
    • Single Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Problems to communicate in English

    Central location, kitchen in the apartment, friendly attitude

    Stayed in February 2017

  • Reviewed: 2 November 2016

    10
    Had a private large sunny deck on the top floor.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Had a private large sunny deck on the top floor. Close to bus and train station and old town.

    Stayed in October 2016

  • Reviewed: 17 October 2016

    9.6
    was worth it.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was very small.

    The apartment was very nice.

    Stayed in October 2016

  • Reviewed: 3 October 2016

    7.9
    friendly staff
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    friendly staff

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 13 November 2015

    6.3
    Location.
    • Leisure trip
    • Solo traveller

    No English-speaking staff, reception was mostly closed, forget luggage storage. Room was not properly prepared - broken toilet, melted ice in the refrigerator. Free toiletries = only a piece of soap. No glass or plastic cup

    Location. WiFi in lobby ok.

  • Reviewed: 2 October 2015

    8.3
    It is very central, to the old town and the new area.
    • Leisure trip
    • Group

    The kitchenette was lacking of a lot of things, for example no tea pot

    It is very central, to the old town and the new area. Easy access on foot. Comfortable, staff very helpful, good breakfast and good value for money

  • Reviewed: 24 September 2015

    7.9
    Very helpful, friendly staff;
    • Leisure trip
    • Couple

    Since there is a frigo bar in the room, it would be useful if there were a couple of glasses and a corkscrew/bottle opener available in the room. Sachets of shower gel should be placed in the bathroom every day. Bathroom does not close properly and has no lock. TV remote controls need to be upgraded

    Very helpful, friendly staff; central location; good breakfast; rooms on top floor have a terrace with a table and chairs which is great!

  • Reviewed: 11 September 2015

    6.7
    We liked the location, notwithstanding it lies in a one way...
    • Leisure trip
    • Family with young children

    Room needs refurbishment. Shower cubicle too small. For a big heavy body like mine, the shower cubicle is ridiculously small. Imagine trying to fit a whale into a empty tin of sardines. Toilet crammed in a corner. Door does not close. There is a small kitchen with no utensils, no plates or napkins. Facility for ironing nonexistent. Air Conditioner in one room far from the bedroom. No windows in any of the rooms. Breakfast is too poor and repetitive. We had stale hardboiled eggs on Sunday, reason being shops don't open Sundays.

    We liked the location, notwithstanding it lies in a one way street, thus making it difficult to load and unload bags. Place is clean, management read to help, staff unfriendly. Price is adequate.

  • Reviewed: 30 August 2015

    9.2
    It was a very smooth experience.
    • Leisure trip
    • Family with young children

    It was a very smooth experience. Location cannot be better with general store and baker just meters away. So close to the best parts of the city. Above all staff was unique. In particular a big thanks to Vincenzo!

  • Reviewed: 9 August 2015

    10
    Cortile Merce is in a perfect place in Trapani: in the...
    • Leisure trip
    • Group

    Cortile Merce is in a perfect place in Trapani: in the oldtown's quite street, near the port, bus and train station. The staff is very helpful and friendly, answered to all our questions and gave perfect recommendations. The room was clean and comfortable. I really enjoyed the conditioner in the room which was working perfectly well. Wi-Fi was also good. They serve good breakfast with a big variety of choices.

  • Reviewed: 14 July 2015

    10
    The hotel is close to the bus station, harbor and train...
    • Leisure trip
    • Couple

    The hotel is close to the bus station, harbor and train station, can all be reached within 7 mins of walking. Hotel staff were all super helpful and friendly. The room was very spacious, clean and comfortable.

  • Reviewed: 3 July 2015

    9.2
    - great location in the middle of the old town,
    • Leisure trip
    • Group

    - just outside our apartment something smelt wierd (luckily not inside), - some furniture needs renovation (e.g. in the bathroom), - too loud electrical devices (fridge, water heaters) - there is no view from the window (however nowhere is in the old town).

    - great location in the middle of the old town, - personel was helpful and friendly (no problem with any additional requests / airport transfer / late check-in/luggage storage, etc.), - nice and pretty courtyard, - good WiFi, - working AirCondition, - breakfast was better than expected, they refilled on demand, - the apartment was exactly the same as on pictures, - gecko "Stefan" on the wall waiting for you every evening ;)

  • Reviewed: 19 May 2015

    7.5
    Well located property with excellent staff who were very...
    • Leisure trip
    • Group

    Well located property with excellent staff who were very helpful and friendly. Lovely breakfast in a bright and airy dining room or a pretty little courtyard. The rooms were clean but could do with some some updating and modernisation. All in all a good little find!

  • Reviewed: 29 September 2015

    9.2
    perfect location, near port, bus stops and restaurants nearby
    • Leisure trip
    • Group

    wi-fi only in lobby

    perfect location, near port, bus stops and restaurants nearby

  • Reviewed: 26 March 2015

    9.2
    location, service,neighbourhood,appartment
    • Leisure trip
    • Family with older children

    nothing

    location, service,neighbourhood,appartment

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 24

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